Graphic and dashboard consolle. Possibility to auto tag contents through rules. Review collected by and hosted on G2.com.

Possibility to separate (in the same query) without tagging, contents and interactions generated from social properties and others UGC contents. Review collected by and hosted on G2.com.

Addresses dedicated needs for CI content capture, organization, analysis and delivery. Review collected by and hosted on G2.com.

One of the more expensive solutions. Needs more integration with distribution channels like SFDC. Review collected by and hosted on G2.com.

Good social listening tool, and visualisations such as word cloud, top influencers, looking at emojis for Facebook. Review collected by and hosted on G2.com.

Nothing, works well enough for me. Be even better if they could support foreign languages. Review collected by and hosted on G2.com.

Digimind allowed us obtaining instantaneous, dynamic results allowing us to take real-time action.

Thanks to the insights derived from social networks, we were able to gain deep consumer insights, detect new trends, react faster and make better decisions for our brand. Review collected by and hosted on G2.com.

Social data from the likes of Facebook can be quite limited

Sentiment function could be more accurate Review collected by and hosted on G2.com.

Relatively easy to get to but difficult to navigate Review collected by and hosted on G2.com.

Only on trial but found navigation and obtaining information a challenge for those serving professional service industries Review collected by and hosted on G2.com.

Digimind has managed to create a product that is incredibly powerful and at the same time incredibly simple to use. Review collected by and hosted on G2.com.

Digimind Social is extremely powerful as a monitoring tool, however we are looking forward to the time when it also integrates more comprehensive social media publishing tools and social media analytics. Review collected by and hosted on G2.com.

Easy data visualization and reporting. Powerful in distinguishing positive and negative sentiment on gathered mentions. Essential in retracing the reputational history of brands and people. Review collected by and hosted on G2.com.

Limits to data gathering (depending on budget, of course).

If you can't gather a conguous ammount of data (i.e. if you are working on a niche, or in a limited area) it is not easy to get a realistic picture of the situation (influencers, sentiment, etc...) Review collected by and hosted on G2.com.

When you work with a social listening tool it could be difficult and in many times you will be lost in all the features that you have available to work.

When you use Digimind, all the things that you need are showed and distributed in 5 things: What, When, Where, Who and How. In every section you will find all that you need to know about a topic, and I love that each graphic is clickable, so you can go deeper as you want.

I think that the possibility to classify information gives you the opportunity to go from a general conversation to a particular one. Review collected by and hosted on G2.com.

They have a lot of opportunities in their reports section. I prefer to make my own report based on the data that Digimind shows me. Review collected by and hosted on G2.com.

The flexibility to update and analyze keywords Review collected by and hosted on G2.com.

The lack of profound personalization for the export in PowerPoint or Excel, too standard Review collected by and hosted on G2.com.

I love the variety of visualizations to gain insights. The images and graphics are a nice addition to help understand trends. Review collected by and hosted on G2.com.

Since there is so much information it did take a little while to navigate the site and find where everything is. Once you get over the learning curve it is easy to navigate. Review collected by and hosted on G2.com.