OnCall Health Reviews & Product Details

OnCall Health Overview

What is OnCall Health?

OnCall Health is a best-in-class virtual care program management solution that enables healthcare enterprises and brands to launch and grow a successful virtual care program. We brand our solution to you, so you maintain consistency across all touch points. OnCall's HIPAA and PIPEDA compliant solution allows providers to connect virtually with patients through video (1:1 and group) and messaging appointments and automates the entire patient-provider experience. Available on any device and browser and includes 24/7 tech support, integrations and custom analytics. Chat with us today and see why we are trusted by over 10,000 healthcare providers and brands.

OnCall Health Details
Languages Supported
English, French
Product Description

OnCall Health is everything a virtual care platform should be. Designed for all healthcare providers and health organizations - video, instant messaging, and best in practice management tools. PIPEDA and HIPAA compliant. Cloud-based and available on any device and browser.

How do you position yourself against your competitors?

With OnCall, you can acquire more patients, reduce costs and retain brand trust, all in one solution.

Acquire more patients: We make it easier for patients to find and book services with you through a branded online booking page.

Reduce costs: Providers can see more patients through a range of virtual appointment options and automate tasks so they are more efficient - there's no need to use multiple systems.

Retain brand trust: More than “white label apps”- We build your branded apps across web and mobile with a custom domain and set you as the publisher in the app store. Your branding and personalized content is used through the entire patient experience.

You’ll get dedicated support to ensure you see results. Your dedicated team will ensure the solution works with your workflows, processes and tech. Your team will get ongoing training and 1:1 support to ensure adoption.


Seller Details
Seller
OnCall Health
Company Website
Year Founded
2015
HQ Location
Toronto,Canada
Twitter
@oncallhealthca
238 Twitter followers
LinkedIn® Page
www.linkedin.com
38 employees on LinkedIn®

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OnCall Health Reviews

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CM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I like the way the reminders of meetings are sent. Review collected by and hosted on G2.com.

What do you dislike?

I would like to be able to sign in to video meetings earlier than my patients. Right now, I have to try to get in to the video meeting before they do and turn on the waiting room function. I'd like to be able to start earlier and then get focussed on the issues and let them in when I'm ready. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

None Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It is a professional looking way to handle video meetings. Review collected by and hosted on G2.com.

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UM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The ease of using the service, basic functions for all level of tech comfort Review collected by and hosted on G2.com.

What do you dislike?

- too many emails per session

- limited functionality (cannot mute anyone, cannot bump someone from the chat, it is not completely accessible -closed captions - or voice to text for those with hearing impairments)

- system crashes too often in comparison to other services Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Allowing clients to virtually access therapy. So many benefits to those who want to access from the support of their own homes, Review collected by and hosted on G2.com.

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UH
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The easy set up and ease of use. Video chat that is secure and HIPAA / PHIPA Compliant. Clients are automatically notified of upcoming appointments eliminating no-shows. For those who pay by credit card through OnCall, an automatic receipt is generated minimizing paperwork. Review collected by and hosted on G2.com.

What do you dislike?

Not being tech savvy, I wasn’t drawn to the note taking online or the online appointments option. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Being able to reach clients who are unable to travel, giving them uninterrupted secure service with quality video. Review collected by and hosted on G2.com.

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