1. [Home](https://www.g2.com/) 2. ... 3. [Telemedicine Software](https://www.g2.com/categories/telemedicine) 4. [OnCall Health Discussions](https://www.g2.com/products/oncall-health/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f7f9a9992e41c0e73e781cbe8e1e629e/oncall-health.png "Product Avatar Image") ](/products/oncall-health/reviews) [ OnCall Health ](/products/oncall-health/reviews) 0 ratings OnCall Health’s workflow automation tools, such as direct insurance billing and API integration make it easy for providers and administrators to deliver virtual treatment by increasing efficiency through every program workflow. OnCall enables organizations to engage with patients in new ways through a patient-facing portal, a digital-first admissions and booking experience, and asynchronous care tools. With OnCall, providers can consistently connect with patients where they are and at any time, increasing compliance and program completion rates. Ultimately, OnCall’s solution offers the modern and efficient virtual care experience that patients and staff expect, helping organizations retain more patients, scale efficiently, and increase revenue. Show More * * * ### 88.0 Nps Score Already have OnCall Health? ### All OnCall Health Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 3 years ago More Options - [ # What is OnCall Health used for? ](/discussions/what-is-oncall-health-used-for) What is OnCall Health used for? [ Patient Engagement Software ](https://www.g2.com/tags/patient-engagement-software)[ Telemedicine Software ](https://www.g2.com/tags/telemedicine-software)[ Mental Health Software ](https://www.g2.com/tags/mental-health-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+OnCall+Health+questions+and+get+answers+from+expert+users+in+our+OnCall+Health+Discussions+section.&title=OnCall+Health+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Foncall-health%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=OnCall+Health+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Foncall-health%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Foncall-health%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=OnCall+Health+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Foncall-health%2Fdiscuss%0aAsk+OnCall+Health+questions+and+get+answers+from+expert+users+in+our+OnCall+Health+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=OnCall+Health+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Foncall-health%2Fdiscuss%0aAsk+OnCall+Health+questions+and+get+answers+from+expert+users+in+our+OnCall+Health+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 5 years ago More Options - [ # when we use the note feature , the date changes when we return to edit the note. Can this be differently. Also the notes are for each session so they don't necessarily flow as in one big note one adds to each time. I am wondering if we can have features to let us choose. ](/discussions/when-we-use-the-note-feature-the-date-changes-when-we-return-to-edit-the-note-can-this-be-differently-also-the-notes-are-for-each-session-so-they-don-t-necessarily-flow-as-in-one-big-note-one-adds-to-each-time-i-am-wondering-if-we-can-have-features-to-let) [ Mental Health Software ](https://www.g2.com/tags/mental-health-software)[ Telemedicine Software ](https://www.g2.com/tags/telemedicine-software)[ Patient Engagement Software ](https://www.g2.com/tags/patient-engagement-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+OnCall+Health+questions+and+get+answers+from+expert+users+in+our+OnCall+Health+Discussions+section.&title=OnCall+Health+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Foncall-health%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=OnCall+Health+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Foncall-health%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Foncall-health%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=OnCall+Health+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Foncall-health%2Fdiscuss%0aAsk+OnCall+Health+questions+and+get+answers+from+expert+users+in+our+OnCall+Health+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=OnCall+Health+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Foncall-health%2Fdiscuss%0aAsk+OnCall+Health+questions+and+get+answers+from+expert+users+in+our+OnCall+Health+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 5 years ago More Options - [ # Do you guys have an online thread or ticket tracker for customers to report issues and also identify when they have been resolved on the platform? ](/discussions/51386-do-you-guys-have-an-online-thread-or-ticket-tracker-for-customers-to-report-issues-and-also-identify-when-they-have-been-resolved-on-the-platform) It would be nice for customers to provide feedback directly to the development team and help identify bugs or areas of improvement. The feedback can be vital in helping OnCall Health develop a better product. [ Mental Health Software ](https://www.g2.com/tags/mental-health-software)[ Telemedicine Software ](https://www.g2.com/tags/telemedicine-software)[ Patient Engagement Software ](https://www.g2.com/tags/patient-engagement-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+OnCall+Health+questions+and+get+answers+from+expert+users+in+our+OnCall+Health+Discussions+section.&title=OnCall+Health+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Foncall-health%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=OnCall+Health+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Foncall-health%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Foncall-health%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=OnCall+Health+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Foncall-health%2Fdiscuss%0aAsk+OnCall+Health+questions+and+get+answers+from+expert+users+in+our+OnCall+Health+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=OnCall+Health+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Foncall-health%2Fdiscuss%0aAsk+OnCall+Health+questions+and+get+answers+from+expert+users+in+our+OnCall+Health+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • over 5 years ago More Options - [ # How can you keep files in order of dates in the client file? ](/discussions/43598-how-can-you-keep-files-in-order-of-dates-in-the-client-file) When uploading files into the client file I would like to be able to organize the case note and the assessments according to dates. [ Mental Health Software ](https://www.g2.com/tags/mental-health-software)[ Telemedicine Software ](https://www.g2.com/tags/telemedicine-software)[ Patient Engagement Software ](https://www.g2.com/tags/patient-engagement-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+OnCall+Health+questions+and+get+answers+from+expert+users+in+our+OnCall+Health+Discussions+section.&title=OnCall+Health+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Foncall-health%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=OnCall+Health+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Foncall-health%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Foncall-health%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=OnCall+Health+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Foncall-health%2Fdiscuss%0aAsk+OnCall+Health+questions+and+get+answers+from+expert+users+in+our+OnCall+Health+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=OnCall+Health+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Foncall-health%2Fdiscuss%0aAsk+OnCall+Health+questions+and+get+answers+from+expert+users+in+our+OnCall+Health+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/oncall-health/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_f7f9a9992e41c0e73e781cbe8e1e629e/oncall-health.png "Product Avatar Image") ### Have you used OnCall Health before? Answer a few questions to help the OnCall Health community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Foncall-health%2Fdiscuss%3Fsmall_ask%3Doncall-health) No ## Top Contributors in OnCall Health 1 ![Camilla L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Camilla L.") CL Loading... ### [Camilla L.](https://www.g2.com/users/3d818c44-523a-4952-ab8e-a431238e19cc "Camilla L.") Registered Psychotherapist / Professional Life Coach 1 pt 2 JC Loading... ### [Josh C.](https://www.g2.com/users/698c9ee7-6a80-4499-a28f-fd5fab9a0f23 "Josh C.") Director 1 pt