Verified User in Mental Health Care
AM
Verified User in Mental Health Care
Mid-Market (51-1000 emp.)
"Helpful Staff, Overall Great Experience, Integrates well with ADP"
4/5
What do you like best about Onboard by HR Cloud?

Some of the upsides to using the HR Cloud are that you are able to have all of your onboarding and prospective employees all in one spot at your fingertips. You are able to track and assign different tasks to your employees as needed and can set system reminder for when items or documents are about to go out of date so your employees can update any items as needed before they expire. The site is easy to navigate and use, and if you are every confused about anything, the customer services from the staff working at the HR Cloud is very helpful getting any answers you might need! We use this on a daily basis and HR Cloud makes it easy to integrate our candidates into ADP when getting them loaded for payroll. Overall a great site to help with all of your personnel needs! Review collected by and hosted on G2.com.

What do you dislike about Onboard by HR Cloud?

The only downside for the HR Cloud can be the overall cost if you have a larger company and are onboarding many candidates. The price is renewed on a yearly basis based on how many active users are on your account. You can negotiate a little on pricing, but they don't look kindly on removing inactive users right before a renewal. Review collected by and hosted on G2.com.

Maria Martin S.
MS
Maria Martin S.
Small-Business (50 or fewer emp.)
"Nice Customer Support"
5/5
What do you like best about Onboard by HR Cloud?

Without a doubt, the best thing about HR Cloud for me is our Account Manager, Bruno. It's clear that he has a lot of experience working with this tool and has extensive knowledge of it. He always tries to provide the best solution to any problem. Additionally, he is very patient and has supported us a lot throughout the entire rollout of the tool within the company Review collected by and hosted on G2.com.

What do you dislike about Onboard by HR Cloud?

What I like the least is that the mobile version is very limited. I also don’t like that when impersonating an employee to run tests, they receive notifications all the time, and this cannot be removed.

On the other hand, I think the roles need to be rethought, as I’m not entirely convinced with how they work and the level of security each one has. I believe it’s a good tool, but it could be even more complete. Review collected by and hosted on G2.com.

Roshanna G.
RG
Roshanna G.
Assistant Vice President
Small-Business (50 or fewer emp.)
"Great Level of Service!"
5/5
What do you like best about Onboard by HR Cloud?

The most helpful thing about using HR Cloud is working directly with my Senior Account Manager, Bruna Nazor. Not only is she patient, but she is also very knowledgeable and willing to help us brainstorm through challenges that we may face with client requests. Additionally, Bruna completes requests quickly and makes herself available when I have an urgent need to meet with her.

We really took the necessary time to understand the system capabilities and share use cases with Bruna. Because of these preliminary discussions, the implementation has been smooth, and we have been able to utilize features that were previously not available to our clients. It's also been possible to create reports that can be imported directly into the payroll system, eliminating the need to manually key in that data. What a time saver!

Our business exclusively supports HR departments within school systems. We continuously assess whether we are optimizing system capabilities and if the current technology continues to meet our clients' needs. Knowing that this portal will make managing onboarding so much easier and quicker for HR staff to fill vacancies and issue contracts sealed the deal! The excitement to share our migration to HR Cloud was hard to contain until we completed the entire feasibility process. Now, we are shouting from the rooftops how great it is to use this technology. Review collected by and hosted on G2.com.

What do you dislike about Onboard by HR Cloud?

The only downside we have experienced is the time difference. Review collected by and hosted on G2.com.

Amanda S.
AS
Amanda S.
Graduate Medical Education Coordinator
Mid-Market (51-1000 emp.)
"The modern improvement we needed"
5/5
What do you like best about Onboard by HR Cloud?

Automation! Our old process required us to manually track completion of certain tasks, and manually email reminders to people delinquent on their requirements. For the end user, our old process meant that they needed to dig through long, detailed emails with multiple attachments and links to find the info they needed. With HR Cloud, the onboarding setup and reminder/notification email setup was a breeze, and the "set it and forget it" aspect is going to be a HUGE timesaver. Better yet, the end user experience is much more modern, succinct, and easier for them to navigate. SUCH a great tool for our onboarding tasks! Review collected by and hosted on G2.com.

What do you dislike about Onboard by HR Cloud?

There aren't many downsides I can think of...I suppose the ability to have multiple due dates for the same checklist (depending on trigger date) would be a helpful addition. I also would prefer that the complex tasks were visually more compact on the end-user's timeline. If they were, I would have used those for a few tasks that had multiple attachments. Alternatively, allowing more than one attachment on a simple task would fix that problem. Review collected by and hosted on G2.com.

Jessica M.
JM
Jessica M.
Director of Talent Acquisition
Enterprise (> 1000 emp.)
"Great resource to bridge an onboarding gap"
4/5
What do you like best about Onboard by HR Cloud?

Our employee onboarding process was missing a streamlined onboarding platform for candidate experience. HR Cloud was a great solution to bridge that gap. We only used the minimal functionality this platform had to offer because we only needed a better candidate experience through the pre-employment process, but our rep was incredibly helpful in adjusting the standard system process as much as possible to ensure the system fit everything we needed.

Implementation was easy, and the software was simply inserted into our day-to-day process. It is incredibly user-friendly, and I highly recommend it. Review collected by and hosted on G2.com.

What do you dislike about Onboard by HR Cloud?

Due to using only a faction of what HR Cloud has to offer, there isn't anything we disliked about the platform. Review collected by and hosted on G2.com.

CS
Christine S.
HR Assistant
Mid-Market (51-1000 emp.)
"Great Customer Service and Customizable Products"
5/5
What do you like best about Onboard by HR Cloud?

Amazing Customer Service. Our account manager always gets back to me within 24 hours. She always finds a solution to my requests and checks in regularly just to make sure we are doing okay. Review collected by and hosted on G2.com.

What do you dislike about Onboard by HR Cloud?

Only thing is direct deposit information doesn't transfer until date of hire, but this may be more to do with our connection with ADP than with HR Cloud. Review collected by and hosted on G2.com.

HM
Heather M.
Mid-Market (51-1000 emp.)
"Rapid Onboarding"
5/5
What do you like best about Onboard by HR Cloud?

I love how quick and easy HRCloud is! Our company went from paper-only onboarding to digital with HRCloud. I love that we can do our E-Verify checks straight from the HRCloud app. Our representative is always so helpful and responds almost instantly! Most companies have bots/AI for service requests, I love that I get to talk to a real person. Review collected by and hosted on G2.com.

What do you dislike about Onboard by HR Cloud?

There isn't anything I dislike with HRCloud. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Mid-Market (51-1000 emp.)
"Review on Hr Cloud"
5/5
What do you like best about Onboard by HR Cloud?

I've been using the HR cloud system for 4 years now, and I'm very satisfied with the system. Without it, it was very difficult to track changes in personal data, payment details changes, and changes in employment contracts for 200 employees. It was also difficult to collect employee data for organizing inventories or educations, but now we gather everything through the system with just 2 clicks. The HR cloud has been a great help with onboarding as well because we now have an automated procedure, and we no longer miss steps because multiple people are involved in onboarding.

Along with all the changes in the HR cloud, our account manager Bruno Ruzic supports us. If we need to change or fill in fields, Bruno provides great support, but best of all, our request is resolved in the shortest possible time. If we need education about HR Cloud or further clarification, Bruno is available by email, online, and in person, whatever suits us. Without Bruno, updating the system would be quite complicated. Review collected by and hosted on G2.com.

What do you dislike about Onboard by HR Cloud?

I don't have anything I don't like, everything works fine Review collected by and hosted on G2.com.

MS
Michelle S.
Human Resources Manager
Mid-Market (51-1000 emp.)
"Great Customization and Support"
5/5
What do you like best about Onboard by HR Cloud?

Onboard by HRCloud has many areas that are customizable and that was and is an important feature for our company.

The initial set up was amazingly easy and the ongoing support to fix or change things has been top notch. Review collected by and hosted on G2.com.

What do you dislike about Onboard by HR Cloud?

No dislikes, we are happy with the product. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Great Platform and Easy Interface to Connect Employees and Improve Communication"
4.5/5
What do you like best about Onboard by HR Cloud?

Easy to use and fantastic customer support. Our representative from HR Cloud was always quick to respond and answer any questions that we might have had. It also integrated seemlessly with our ADP software. Review collected by and hosted on G2.com.

What do you dislike about Onboard by HR Cloud?

We ended up not renewing our subscription due to changes in business needs, but there was nothing in particluar that we disliked about the service while we were actively using it. Review collected by and hosted on G2.com.