JG

Jessica G.

Manager of Board Operations

Higher Education

Small-Business (50 or fewer emp.)

10/30/2024

"OnBoard software is worth it!"

4.5/5

What do you like best about OnBoard Board Management Software?

The user interface of OnBoard is one of the best software platforms for boards that I have seen. As an admin, it was easy to set-up on the back-end and then implement with our board (some of who were new to the board and some who were not and used to paper books each meeting). The features included in the Ultimate package are worth the cost, as our team utilizes most of the features included on a frequent basis. Some features are only used once a year on our end, but it is nice to have it available and in the same place (OnBoard) that our board members are used to using. When we have an issue, the customer success team is readily available for support. Review collected by and hosted on G2.com.

What do you dislike about OnBoard Board Management Software?

As an admin, we are missing some key RSVP features that would be really helpful. One example is that there is no way for an admin to change a member's meeting RSVP response in OnBoard. When I get an email from someone who's plans have changed that day, I can't edit their RSVP for that meeting, which impacts the RSVP report that can be downloaded. I have to keep track of their response separately, which is a pain. Additionally, if you make any updates/edits to the meeting details (such as change the room/location), OnBoard will default everyone's RSVPs to "No Response", so then everyone has to go back in to OnBoard and update their RSVP again. That is really inefficient and not a good use of our board members' and admins' time. Review collected by and hosted on G2.com.

What problems is OnBoard Board Management Software solving and how is that benefiting you?

OnBoard puts all the work of agenda building, document attachments, and meeting notices in one place that is user friendly on both sides. Review collected by and hosted on G2.com.

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Response from Lori Farrell of OnBoard Board Management...

[Editedit](https://www.g2.com/survey_responses/onboard-board-management-software-review-10432337/official_response/edit)

Hi Jessica! Thank you for sharing your detailed feedback on OnBoard! We are thrilled to hear that you find the user interface and features included in the Ultimate package valuable for your board meetings.

We appreciate your insights on areas for improvement, such as the RSVP features. Your feedback is crucial for us to enhance our platform further.

If you have any more suggestions or encounter any issues, please feel free to reach out to our customer success team. We are here to assist you and ensure your experience with OnBoard remains positive. Thank you for choosing OnBoard!

Rating Updated (12/16/2025)
Current UserValidated ReviewerSource: Organic

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4.7 out of 5 · Verified reviews from real users

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