The best parts of On-Site are the ease of application processing and the E-sign process. Each of these portions of the site have saved our sites an unimaginable about of time in the office. We have several communities where online applications are all that we get. The fact that an applicant can do all their applying online and e-sign our documents while they are in another state/country helps with our occupancy and the quickness of helping applicants find the right place to live! Review collected by and hosted on G2.com.

The system goes through enhancements quite often which can affect the performance of the site itself, but ultimately, the enhancements help our associates! Review collected by and hosted on G2.com.

Flexibility. On-Site's product offerings are about bolstering you business capabilities, not ramming a forced parameter on your business. On-Site has desired a partnership with it's customers, they offer our company the ability to server customers in more ways, locations and timelines then would be possible other wise. Review collected by and hosted on G2.com.

Honestly, we have not found anything four years in that made us question the product or team. Review collected by and hosted on G2.com.

It is easy to use, it is convenient for us in the office as well as for those that are future residents. It makes it easy to have everything and all the information in one place Review collected by and hosted on G2.com.

Sometimes it can be temperamental. I had one insistent when someone wanted to add another resident to their lease, so we added them on On-site and then later, it said they had been approved but we were not able to locate their information or their lease... as if they did not have anything ever on On-site Review collected by and hosted on G2.com.

The ease of use. When dealing with hundreds of users we need a product that is easy to use to ensure that our users are able to adapt to the program quickly and with a minimal amount of training. It is self-explanatory for the most part and very easy for the applicants/residents to use which is probably the most important part!

Their customer service is top notch!! They are an amazing company to work with and are very customer oriented and always go the extra mile to make sure that everything is working smoothly at our company. Review collected by and hosted on G2.com.

There's really not much that we dislike. We still have some integration issues with between On-Site and Yardi that are being worked out. Review collected by and hosted on G2.com.

The ability to lease completely online with one program. Makes it easy for applicants to apply/qualify and sign their lease right from home! Review collected by and hosted on G2.com.

The bugs...every week something within the work flow will be effected by changes made by the On-Site team Review collected by and hosted on G2.com.

I like the fact that on-site is basically a one stop shop for many items needed in our field. As of now I believe we use about 4-5 products from on-site and each one is better than the last. It makes my work flow smooth and easy and I would suggest on-site to any other management company. Review collected by and hosted on G2.com.

There have been a few times where requests we have made weren't done on time which was a minor set back. However, once we brought it to on-site's attention it was taken care of promptly. Review collected by and hosted on G2.com.

The Stability and Flexibility of the products offered. Topped off with the dedication of the teams to get things right. Review collected by and hosted on G2.com.

Communicating with "techies" of which I am one, is sometimes difficult. Review collected by and hosted on G2.com.

On-site online application allows prospects to get screening results almost instantly and prompts them to continue on to the lease paperwork. This has helped us improve closing ratios and allowed for leasing to happen 24/7 - even outside of office hours. Review collected by and hosted on G2.com.

On-site's integration with Yardi can be tricky at first but as long as you make the right connections early on the support team will see you through any hiccups you may experience during implementation. Review collected by and hosted on G2.com.

Our support team and our account manager are the best at answering our questions and filling us in on updates and new features of products we already use. We love working with our rep and we love that he got to know us and our company so that he could provide the best products for our specific needs and in a way that these products could improve our workflow. Review collected by and hosted on G2.com.

There isn't much to dislike over at On-Site...oh, maybe just having to change my password every 3 months, but we know this serves a security purpose which can't hurt. Review collected by and hosted on G2.com.

The fact that you can get all of your reviews in one place. I get an email every morning with the previous days reviews and it allows us to get them to the property to cover any training issues or services. Wonderful product! Review collected by and hosted on G2.com.

There has not been anything that I don't like so far. We are still in the early stages with it, but so far, so good! Review collected by and hosted on G2.com.