UR

Verified User in Real Estate

Mid-Market (51-1000 emp.)

3/18/2019

"Great experience for all"

5/5

What do you like best about On-Site?

The site is very user friendly and simple. Review collected by and hosted on G2.com.

What do you dislike about On-Site?

Customer service could be better with calls. Review collected by and hosted on G2.com.

UC

Verified User in Commercial Real Estate

Small-Business (50 or fewer emp.)

6/21/2018

"User-friendly "

4.5/5

What do you like best about On-Site?

On-Site is the best website our company uses to keep track of residents leases and rent payments. It is very straightforward and easy to use. Finding the information needed is straightforward. Review collected by and hosted on G2.com.

What do you dislike about On-Site?

Sometimes it does take a while for information to pull up on On-Site and it is a bit of a pain to just copy information. Review collected by and hosted on G2.com.

UR

Verified User in Real Estate

Small-Business (50 or fewer emp.)

1/6/2018

"Decent Start"

3.5/5

What do you like best about On-Site?

Guest card follow up makes it easy to keep track of all of your teams follows ups and prompts reminders Review collected by and hosted on G2.com.

What do you dislike about On-Site?

not a way to filter leasing activity and residents to weed out cancelled apps/rejects as well as past residents. True leads get lost and current residents are hard to sort through. Credit check is not always accurate- system does not easily check for previous apps and fake info before running screens and giving false approvals. Leases are too long and cumbersome. Not made for student leases. Review collected by and hosted on G2.com.

HA

Heidi A.

Case Manager

Education Management

Mid-Market (51-1000 emp.)

1/31/2018

"Responsive and Flexible"

3.5/5

What do you like best about On-Site?

I love how flexible this company is to meet the needs of its clients Review collected by and hosted on G2.com.

What do you dislike about On-Site?

Sometimes, due to their size, requests can take longer than normal Review collected by and hosted on G2.com.

Recommendations to others considering On-Site:

Know they were purchased by Real Page and are positioning themselves to be better and larger for their clients. Review collected by and hosted on G2.com.

What problems is On-Site solving and how is that benefiting you?

We use On-Site to screen applicants to apartment communities. We use the information they conglomerate and make sound business decisions. Review collected by and hosted on G2.com.

AC

Verified User in Commercial Real Estate

Mid-Market (51-1000 emp.)

12/28/2017

"On-Site for property management tenant screening"

3.5/5

What do you like best about On-Site?

Easy to use and easy to screen tenants. Review collected by and hosted on G2.com.

What do you dislike about On-Site?

Background checks can take too long to be completed resulting in lost tenants. Review collected by and hosted on G2.com.

UR

Verified User in Real Estate

Mid-Market (51-1000 emp.)

1/12/2018

"Great background check software!"

5/5

What do you like best about On-Site?

Very easy to use and detailed for helping clients. Review collected by and hosted on G2.com.

What do you dislike about On-Site?

Sometimes it did take a while to get the back ground check back. Review collected by and hosted on G2.com.

EG

Erica G.

Regional Marketing Manager

Real Estate

Enterprise (> 1000 emp.)

1/13/2017

"There is gold at the end of this rainbow!"

4/5

What do you like best about On-Site?

What I like best about OnSite is that it's intuitively designed so even if you miss a training or are new to the team you can typically figure out where to go in OnSite because it's set up simply. Review collected by and hosted on G2.com.

What do you dislike about On-Site?

The only thing I dislike is that there are 'industry standard' usability functionalities that OnSite is still working to implement. My hope is that by the end of 2017 we'll all be on the same playing field. Review collected by and hosted on G2.com.

Recommendations to others considering On-Site:

Roll out slowly and in phases. As good as your teams are it's a lot of new information to absorb. Review collected by and hosted on G2.com.

What problems is On-Site solving and how is that benefiting you?

With Entrata there was absolutely NO consistency across our communities. Through rolling out OnSite we've been able to create a clean playing field and set standards for everyone to adhere to. Review collected by and hosted on G2.com.

UR

Verified User in Real Estate

Mid-Market (51-1000 emp.)

5/25/2017

"EVERYTHING I NEED IN ONE PLACE!!"

5/5

What do you like best about On-Site?

I open On-Site every morning, first I check for any pending applications to run, then I do my guest card follow ups, and all through out the day I am making new leases and lease renewals. ALL FROM ONE SPOT. Review collected by and hosted on G2.com.

What do you dislike about On-Site?

The turn around time for back ground and criminal checks. When we used Yardi, there was never a wait. Review collected by and hosted on G2.com.

UR

Verified User in Real Estate

Mid-Market (51-1000 emp.)

3/28/2017

"Screening"

4.5/5

What do you like best about On-Site?

I think the screening product is great but the customer service that this company provides is incredible. Review collected by and hosted on G2.com.

What do you dislike about On-Site?

I do not have any real dislikes with the product. I only wish there was a way to capture the criminal side of screening more timely. I don't believe that is a product issue but more how the county's store records. Review collected by and hosted on G2.com.

Recommendations to others considering On-Site:

This company is very innovative and cutting edge. Customer Service is at the highest level. Review collected by and hosted on G2.com.

What problems is On-Site solving and how is that benefiting you?

I like the quick turn around on screening. This helps us close the deal on the spot and we are less likely to lose an applicant in the process. Review collected by and hosted on G2.com.

BP

Brandie P.

Director of Marketing

Facilities Services

Mid-Market (51-1000 emp.)

8/11/2016

"Service you can count on"

5/5

What do you like best about On-Site?

I have to say the E-sign product I like the best because we are providing faster service to our residents. It saves our staff several hours every week that they could spend on retention and follow up. The Esign product was our first step in our initiative to go paperless. Review collected by and hosted on G2.com.

What do you dislike about On-Site?

There is nothing at this time that I do not like about On-Site services. Review collected by and hosted on G2.com.

Recommendations to others considering On-Site:

If you are using Yardi software and you are tired of FALSE integration promises and just want the service to work, save you time, money, and headaches...then use ON-Site. The representatives will hold your hand and stay with you years after implementation. They continue to improve services and still to this day (over 7 years later) they follow up to see if there is more they could offer us or assist us with. All around a great company to partner with. Review collected by and hosted on G2.com.

What problems is On-Site solving and how is that benefiting you?

Utilizing the Esign has saved our staff and clients hours of time per week by not having to print, read, disclose, review, call, drive, come in the office and sign 15 pages of the lease. It is now a just a few clicks and minutes later the lease is signed and saved to the cloud. The prospect screening has been the ONLY outside service to integrate with Yardi seamlessly and give us instant access to results that automatically update our guest card in Yardi. I enjoy the ad blast because it helps market our properties and links well with SEO efforts. The back end reporting is convenient and helps us track our marketing efforts with ILS's. The demographics reports have been handy as well. Review collected by and hosted on G2.com.