Easy setup, fast responses, and seamless automation. Review collected by and hosted on G2.com.

Limited customization and occasional AI misunderstandings. Review collected by and hosted on G2.com.

Integration support with social media sites and apps like whatsapp, fb messenger, telegram, etc. As the chatbot works and supports over 30 languages, my usecases and the requirements were covered overall. Review collected by and hosted on G2.com.

Didn't personally feel that the autocompletion feature was upto the mark. Review collected by and hosted on G2.com.

Amazing chatbot your beta version is good Review collected by and hosted on G2.com.

This issue to slow 😞 and nathing about dislike Review collected by and hosted on G2.com.

Easy and fast accurate answers,it will solve problems within a second with 100 of solution too Review collected by and hosted on G2.com.

Limited photo uploading policy and also about pdf Review collected by and hosted on G2.com.

OMQ Chatbot i feel had the ability to engage in more dynamic conversations. Its creativity was mostly noticeable cause of its diverse language generation, i feel as if it could adapt to different topics seamlessly. Compared to other bots, OMQ stood out in providing unique and contextually relevant outputs, making interactions more enjoyable and interesting. Review collected by and hosted on G2.com.

The only drawback was creating some outputs that were generalized or repteitive just as any bot would. Review collected by and hosted on G2.com.

I counsel on business projects in Web-based business and Inbound Publicizing, and we have attempted OMQ in a couple of adventures. It turned out to be incredibly straightforward and simple to use. Review collected by and hosted on G2.com.

During the interaction and our use of OMQ, we found that the item performs better and the computer based intelligence learns a lot quicker when we use the other OMQ parts too. Review collected by and hosted on G2.com.

We can use OMQ to distribute and update information in real time to the right places on our website/all service channels, which is very important especially in the complex and constantly changing IT environment. Since we have integrated the OMQ system with us (we use OMQ Assist for our ticket system, OMQ Contact in our contact form and OMQ Help for our FAQ in addition to the OMQ chatbot), not only are thousands of requests resolved automatically, but an enormous number of potential requests are not even received by the service desk because they are resolved directly. This allows us to cushion long processing times in other channels. Review collected by and hosted on G2.com.

Many people don't like to use chatbots because they have had bad experiences with them. Honestly, how many really good chatbots are there? We are very happy with the hit rate of our bot. We didn't like the old user interface in the backend that much, but the new upcoming interface seems to solve this little shortcoming. Review collected by and hosted on G2.com.

I am consulting business projects in eCommerce and Inbound Marketing. And we have tested OMQ in some projects. It was effortless to use. Review collected by and hosted on G2.com.

In the process and when we used it we found out that the product works better and the AI learned so much faster when we use the other OMQ components too. Review collected by and hosted on G2.com.