HC

HENRY C.

Fleet Manager

Mid-Market (51-1000 emp.)

1/8/2019

"One of transportation best ELD's software"

5/5

What do you like best about Omnitracs XRS?

Very easy to understand also accurate

with the drivers HOS and positioning Review collected by and hosted on G2.com.

What do you dislike about Omnitracs XRS?

There nothing much to dislike about this program it simple and easy Review collected by and hosted on G2.com.

AT

Verified User in Transportation/Trucking/Railroad

Mid-Market (51-1000 emp.)

6/25/2018

"Lots of options, horrible execution "

0.5/5

What do you like best about Omnitracs XRS?

There are a lot of different features and options to choose from to be able to manage fleets and drivers. Review collected by and hosted on G2.com.

What do you dislike about Omnitracs XRS?

The layout of all their software is a nightmare. Their organization and layout when it comes to the back-end and management software is atrocious. Review collected by and hosted on G2.com.

Recommendations to others considering Omnitracs XRS:

Painful setup process, painful management, lots of features once you get to understand it. Review collected by and hosted on G2.com.

What problems is Omnitracs XRS solving and how is that benefiting you?

Improving driver compliance and safety, keeping track of HOS has become somewhat simpler when the software works properly Review collected by and hosted on G2.com.

AW

Verified User in Wholesale

Enterprise (> 1000 emp.)

1/12/2018

"The service that Omnitracs XRS offers is not a top quality product"

1/5

What do you like best about Omnitracs XRS?

The interface is pretty easy to look and to figure out where you want to go within the website. Review collected by and hosted on G2.com.

What do you dislike about Omnitracs XRS?

The Omnitracs server has all kinds of issues and sometimes it could take you hours to be able to run reports. Whenever they push out an "upgrade" or "update," there is always something else that breaks so it seems like there's no true testing before release. Review collected by and hosted on G2.com.

Recommendations to others considering Omnitracs XRS:

The biggest problem that we have is that it doesn't always work well and I think that it might be part of their servers that's the issue. Our client manager is not efficient and is very late on anything that we've asked him to accomplish for us. Moving from XataNet, we lost our client manager that was fantastic and it was very disappointing. Calling their Customer Service department doesn't really do anything to help because they can't seem to figure out their own issues. If you don't have another software that you're trying to integrate with, it might be okay but they liked to point fingers at the other company even though it ended up being on their side. Review collected by and hosted on G2.com.

What problems is Omnitracs XRS solving and how is that benefiting you?

We use XRS mainly for logs on our handheld devices but also to keep track of our trucks. We are a past client of XataNet and chose XRS because we have handheld devices instead of units mounted in our trucks. Review collected by and hosted on G2.com.

AT

Adam T.

Implementation Engineer

Information Technology and Services

Mid-Market (51-1000 emp.)

5/10/2016

"Great EOBR and Asset Tracking Solution"

4/5

What do you like best about Omnitracs XRS?

The solution utilizes mobile phones and devices to allows transmission of data from the on board recorder to the cloud. This allows us to tackle 2 birds with one stone, allowing our drivers to have phones and track their positions and driving habits.

This solution also gives you an in depth look at your fleet, driver trends, and analytics for your vehicles. Review collected by and hosted on G2.com.

What do you dislike about Omnitracs XRS?

With the recent merger to Omnitracs, there has been some downtime and growing pains. Also, the amount of regulation within the government has them changing algorithms and rules frequently. Review collected by and hosted on G2.com.

Recommendations to others considering Omnitracs XRS:

If you are considering making the move to XRS, make sure you have a team ready for implementation. I would also urge you to look at the vast offerings that Omnitracs has in their other software as well. You can pair and partner their other services together to meet any and all of your transportation needs. Review collected by and hosted on G2.com.

What problems is Omnitracs XRS solving and how is that benefiting you?

This solution has helped us comply with state and federal government regulations wile preparing for the transition in 2017. We are ahead of the curve with technology and have a great insight into our fleet operations and statistics. Review collected by and hosted on G2.com.