--- title: Omnigo Reviews meta\_title: 'Omnigo Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 59 reviews by the users' company size, role or industry to find out how Omnigo works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 59 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Vertical Industry url: https://www.g2.com/categories/vertical-industry --- # Omnigo Reviews & Product Details Visit Website Omnigo Software is the leading provider of public safety, incident reporting, and security management solutions for law enforcement, education, healthcare, gaming, hospitality, and other enterprises, offering easy-to-use applications that provide actionable insight for making more informed decisions. Over 2,000 customers trust Omnigo's solutions to help law enforcement and security professionals secure their organization's property, protect against revenue loss, and ensure safer tomorrows. * * * Product Website Omnigo Seller [Omnigo Software](https://www.g2.com/sellers/omnigo-software-5724d962-d8c8-47d6-b3c4-ac675f7174e3) Discussions [Omnigo Community](https://www.g2.com/products/omnigo/discuss) Languages Supported English Solution Type All-in-One Overview by Lance Garms Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months [ View More Pricing Information ](https://www.g2.com/products/omnigo/pricing) ![Verified User in Law Enforcement](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Enforcement") AL Verified User in Law Enforcement Small-Business (50 or fewer emp.) 3/5/2019 "Omnigo, effective tool for the industries its designed for." 2.5/5 What do you like best about Omnigo? Omnigo allows our agency to review and interpret the data contained with in our officers reports and break it down into reports for our government. This data is also able to be customized in the report system to allow us to modify the data titles to crimes and event types based on our individual communities norms as opposed to being a set of crimes and events that are generic to fit a large number of agencies. Which would best fit a large metropolitan force as opposed to a small agency like our own. Review collected by and hosted on G2.com. What do you dislike about Omnigo? The major draw back to this system is that the ability to conduct field interviews and data search from mobile devices is very limited, this requires that we use separate phone applications to do license and vehicle registration, or to pull up an individuals information. We have requested this support, or information on if Omnigo will implement this at a later date. Review collected by and hosted on G2.com. Recommendations to others considering Omnigo: Make sure this is the right asset that fits your agencies current needs and future growth, migrating this products data base (all your agencies historic reports) to a new system if you decide to change to another product is not that easy. If you need more mobile capabilities this may not support your needs. Review collected by and hosted on G2.com. What problems is Omnigo solving and how is that benefiting you? Our primary business problem we have solved with Omnigo has been the creation of a report writing system that allows for standardization, and secure storage as well as the ability to retain the data's change history and access so we can show that the information is not tainted if requested. This has not only solved a problem but it has also been a benefit to be able to show the courts the integrity of the system and data during legal proceedings. A major benefit has been the ability to show our government oversight the trends and regions where we have issues in order to acquire the assets needed to proactively act against crime in support of our mission to our people. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![William C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "William C.") WC William C. Director of Campus Safety Higher Education Mid-Market (51-1000 emp.) 2/22/2019 "Our Department has been using Omnigo's Report Exec reporting system since 2008. It has served well." 4/5 What do you like best about Omnigo? The simplicity of the system is one of the features we like. Officers who have minimal technical skills are able to use the program to complete basic reports and shift activity logs. The CAD system for dispatch is a great product. It really gives us a clear picture of the amount and types of requests for service our department receives over the course of a year. The more we have used it, the better the data we have drawn from the system. Review collected by and hosted on G2.com. What do you dislike about Omnigo? There are still a few portions of the program that are labor intense. The parking and ticketing feature is not as robust as we would like, so we have opted not to use it, and we really do need a new parking and ticketing system. Review collected by and hosted on G2.com. What problems is Omnigo solving and how is that benefiting you? The documents we are able to produce have the ability to provide a high level of detail that is needed for our stakeholder partners (Student Conduct, Police, Prosecutor, Health Services, Counseling Center, Behavioral Intervention Team, etc.). It is especially convenient to be able to attach evidence documents to the report for long term storage and access. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") AH Verified User in Higher Education Mid-Market (51-1000 emp.) 2/22/2019 Business partner of the seller or seller's competitor, not included in G2 scores. "Great support for a Great Product" 3.5/5 What do you like best about Omnigo? The level of customization in the system is extremely useful in accommodating all our different needs. Also, the support team is very responsive, professional and helpful in resolving issues. The aesthetic design of the website is extremely pleasant and current. Review collected by and hosted on G2.com. What do you dislike about Omnigo? Validation for parking permit fields isn't available so we have to correct misspellings each semester after permits are applied for. A tighter integration with Banner would be fantastic and greatly improve our experience with the product. Review collected by and hosted on G2.com. Recommendations to others considering Omnigo: Evaluate the costs of the competitors and you will see that Omnigo provides the best value for the cost. Review collected by and hosted on G2.com. What problems is Omnigo solving and how is that benefiting you? We use Omnigo for parking permits, citations and incident reports for our dispatchers. Our ability to report on past information and record information for citations is extremely beneficial to the college. The online parking permit feature greatly helps our safety and security office cut down on the time it takes to do permits each semester and the feature is heavily used by our students. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 3/5/2019 "Amazing product and ease of use. " 4.5/5 What do you like best about Omnigo? Ease of use and proficient. The product provides necessary data to provide to leadership. The support teams were able to assist in a timely manner and troubleshoot issues we have. The support team works well with our in house IT teams to resolve updates or patches. CAD reports are directly linked to Officer reports. You're able to pull raw data from both systems. Review collected by and hosted on G2.com. What do you dislike about Omnigo? seat licenses. But that have been resolved as we moved to unlimited licensing. Seat based license caused a lot users not being able to log in if some forgot to log out for the day as it took up a license. Review collected by and hosted on G2.com. Recommendations to others considering Omnigo: none Review collected by and hosted on G2.com. What problems is Omnigo solving and how is that benefiting you? It has allowed us to track and build reports on incidents. Great case reports on identifying gaps in work flow and gathering appropriate data. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Law Enforcement](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Enforcement") AL Verified User in Law Enforcement Small-Business (50 or fewer emp.) 3/5/2019 "Use this system everyday, and its great!" 4/5 What do you like best about Omnigo? The ease of this software coupled with the abilities, present a very user friendly system that allows users to generate, access and easily publish reports and much more. Review collected by and hosted on G2.com. What do you dislike about Omnigo? The only thing I dislike about the software is the different types of entries. For example if one person enters a postal code X1X-1X1 and the next person enters is X1X 1X1 and tries to search, the original will not pop. Thus is makes it difficult to search licence plates. This issue is easily fixed in house by having uniform entries, but could also be fixed by having the system only accept certain formats. Review collected by and hosted on G2.com. Recommendations to others considering Omnigo: Great product! Review collected by and hosted on G2.com. What problems is Omnigo solving and how is that benefiting you? All of my supervisory and management reporting is conducted through Omnigo, this makes month end and year end so much easier for our department. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Gregg H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gregg H.") GH Gregg H. Director, Safety, Security, and Emergency Management Hospital & Health Care Enterprise (\> 1000 emp.) 2/22/2019 "Using Omnigo for a year" 1.5/5 What do you like best about Omnigo? Omnigo is well structured, modern, and easy to use. It is easy to search for information. It's also easy to classify incidents according to location and type of incident. Review collected by and hosted on G2.com. What do you dislike about Omnigo? The system is way too slow. It takes far too long to load information. There is no way to approve a report without opening it first. There needs to be more flexibility. Dispatch and report systems are too slow. Dispatch will often freeze and shut down for at least a day. I would like to see a flexible search box. It should be easier to search for info. Review collected by and hosted on G2.com. Recommendations to others considering Omnigo: It's web based. It's a pretty good product but needs to be faster and more flexible. Review collected by and hosted on G2.com. What problems is Omnigo solving and how is that benefiting you? We have a standardized way of documenting and storing security incidents. Easy to track and gather stats. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller JC Jesse C. Police/Court Clerk Small-Business (50 or fewer emp.) 2/22/2019 "Great Product Knowledge and Company" 4.5/5 What do you like best about Omnigo? Great Customer Service when you call and programs that are easy to use. Review collected by and hosted on G2.com. What do you dislike about Omnigo? Wish we would be notified of updates and contacted to get our program updated in a timely manner. Review collected by and hosted on G2.com. Recommendations to others considering Omnigo: Definately try it out, even if you are unsure about going to an internet based system. It is worth it. Review collected by and hosted on G2.com. What problems is Omnigo solving and how is that benefiting you? Easy to navigate within the program, easy to train new employees on. Best benefit has been off site storage of information, so we don't lose all of our information if we have a system error or computer crash. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller DR Debbi R. Administrative Assistant Small-Business (50 or fewer emp.) 2/22/2019 "Useful and helpful" 5/5 What do you like best about Omnigo? Absolutely, hands down, the support I receive when I have a concern. I have never been disappointed by the support staff. They are very knowledgeable and polite. Review collected by and hosted on G2.com. What do you dislike about Omnigo? Only the portions of the program that I don't use. One day I will remove them and they won't bother me anymore. Review collected by and hosted on G2.com. Recommendations to others considering Omnigo: Don't hesitate, great product! Review collected by and hosted on G2.com. What problems is Omnigo solving and how is that benefiting you? It is a useful tracking tool for our annual reports to the Solicitor General. On a number of occasions we have used it for tracking one or more specific events/people. Having a trackable history is wonderful. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Jason B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jason B.") JB Jason B. Lieutenant - Senior, Protective Services Research Small-Business (50 or fewer emp.) 3/1/2019 "Great product, even greater customer service" 5/5 What do you like best about Omnigo? The multiple modules have made it easier for my department to conduct our day to day operations. Review collected by and hosted on G2.com. What do you dislike about Omnigo? I wish there was more options for departments that are not sworn, like ours, which is a Public Safety department. A more robust Lost and Found module that compiles a list of what is in our inventory and removed when it is picked up. Review collected by and hosted on G2.com. What problems is Omnigo solving and how is that benefiting you? Our dispatch program working hand in hand with the report writing program. Saves time for officers who need to document incidents. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Law Enforcement](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Enforcement") AL Verified User in Law Enforcement Small-Business (50 or fewer emp.) 3/1/2019 "The customer service and tech personnel are great to work with." 4/5 What do you like best about Omnigo? Suggestions are taken by IT and changes are made based on suggestions or issues. Review collected by and hosted on G2.com. What do you dislike about Omnigo? Since the merge with Omnigo customer service is a bit harder to get a hold of but still very responsive to any problems. Some minor limitations from the police or law enforcement perspective that would be nice to have ability to make changes on the backend for a better user options. Review collected by and hosted on G2.com. Recommendations to others considering Omnigo: Still waiting for the implementation of NIBRS for Texas Law Enforcement, by the deadline. Was promised something would be done by end of last year and have not seen or heard of anything. Review collected by and hosted on G2.com. What problems is Omnigo solving and how is that benefiting you? Documenting police reports and incidents. Other benefits are the reports that can be pulled and used for data analyzing. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 24 months ### Average Discount 6% [ View More Pricing Information ](https://www.g2.com/products/omnigo/pricing) Omnigo Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e0521ef44367457d4d9df39b232c6dce/rhombus-systems.png "Product Avatar Image") Rhombus 4.6/5(610) [ Compare Now ](https://www.g2.com/compare/omnigo-vs-rhombus-systems) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1bc27b191c345acd9e7ca1be0f32b597/spot-ai.png "Product Avatar Image") Spot AI 4.8/5(75) [ Compare Now ](https://www.g2.com/compare/omnigo-vs-spot-ai) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_388819a10185235594713b7c19ade75c/verkada.png "Product Avatar Image") Verkada 4.7/5(141) [ Compare Now ](https://www.g2.com/compare/omnigo-vs-verkada) ## Top-Rated Alternatives [ ![Rhombus](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rhombus") Rhombus 4.6/5(610) ](https://www.g2.com/products/rhombus-systems/reviews) [ ![DialMyCalls](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "DialMyCalls") DialMyCalls 4.7/5(999) ](https://www.g2.com/products/dialmycalls/reviews) [ ![Everbridge 360 (Critical Event Management)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Everbridge 360 (Critical Event Management)") Everbridge 360 (Critical Event Management) 4.5/5(360) ](https://www.g2.com/products/everbridge-360-critical-event-management/reviews) [ View All Alternatives ](https://www.g2.com/products/omnigo/competitors/alternatives) ##### Categories on G2 [Emergency Notification](https://www.g2.com/categories/emergency-notification)[eDiscovery](https://www.g2.com/categories/ediscovery)[Physical Security](https://www.g2.com/categories/physical-security) [Emergency Notification](https://www.g2.com/categories/emergency-notification)[eDiscovery](https://www.g2.com/categories/ediscovery)[Physical Security](https://www.g2.com/categories/physical-security)[Investigation Management](https://www.g2.com/categories/investigation-management)[Jail Management](https://www.g2.com/categories/jail-management)[Evidence Management](https://www.g2.com/categories/evidence-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which product analytics platforms are genuinely useful for an early-stage startup that needs to validate product assumptions without a full data stack?](https://www.g2.com/discussions/which-product-analytics-platforms-are-genuinely-useful-for-an-early-stage-startup-that-needs-to-validate-product-assumptions-without-a-full-data-stack)[What's the most reliable mobile crash reporting tool for a small app team?](https://www.g2.com/discussions/what-s-the-most-reliable-mobile-crash-reporting-tool-for-a-small-app-team)[Which data observability software is best for small businesses](https://www.g2.com/discussions/which-data-observability-software-is-best-for-small-businesses) [What implementation approaches and best practices have the top Oracle EBS resellers developed for enterprise-scale projects?](https://www.g2.com/discussions/what-implementation-approaches-and-best-practices-have-the-top-oracle-ebs-resellers-developed-for-enterprise-scale-projects)[What's the best spend management app for small businesses](https://www.g2.com/discussions/what-s-the-best-spend-management-app-for-small-businesses)[Pros and Cons Details](https://www.g2.com/products/omnigo/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)