# Best Enterprise Payment Processing Software *By [Subhransu Sahu](https://research.g2.com/insights/author/subhransu-sahu)* Products classified in the overall Payment Processing category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Payment Processing to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Payment Processing category. In addition to qualifying for inclusion in the Payment Processing Software category, to qualify for inclusion in the Enterprise Business Payment Processing Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business. ## How Many Payment Processing Software Products Does G2 Track? **Total Products under this Category:** 542 ## How Does G2 Rank Payment Processing Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 20,800+ Authentic Reviews - 542+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Top Payment Processing Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [PayPal Payments](https://www.g2.com/products/paypal/reviews) | 4.4/5.0 (2,672 reviews) | Global payment collection and transfers | "[Secure and Easy Payment Scheduling](https://www.g2.com/survey_responses/paypal-payments-review-12714363)" | | 2 | [Amazon Pay for Business](https://www.g2.com/products/amazon-pay-for-business/reviews) | 4.5/5.0 (568 reviews) | Amazon-account checkout for faster payments | "[Efficient, User-Friendly Payment Solution](https://www.g2.com/survey_responses/amazon-pay-for-business-review-12661035)" | | 3 | [Venmo](https://www.g2.com/products/paypal-venmo/reviews) | 4.6/5.0 (259 reviews) | Fast mobile payments for small transactions | "[Convenient, No-fee Transfers with Instant Payments.](https://www.g2.com/survey_responses/venmo-review-12670039)" | | 4 | [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews) | 4.4/5.0 (1,778 reviews) | Automated AP and AR payment workflows | "[Great Bill Payment Platform](https://www.g2.com/survey_responses/bill-ap-ar-review-12713619)" | | 5 | [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) | 4.2/5.0 (445 reviews) | Developer-friendly online payment integration | "[Very easy to integrate with other websites and other apps / modules. Never had any issues.](https://www.g2.com/survey_responses/stripe-payments-review-11242701)" | | 6 | [Adyen Payments](https://www.g2.com/products/adyen-payments/reviews) | 3.8/5.0 (33 reviews) | Unified online and in-store payment operations | "[All-in-One Payment Processing for Online and In-Store Sales](https://www.g2.com/survey_responses/adyen-payments-review-12661504)" | | 7 | [Nickel](https://www.g2.com/products/nickel/reviews) | 4.9/5.0 (167 reviews) | Low-cost ACH and invoice payments | "[Low Fees and Easy Invoicing with Nickel and QuickBooks Online Integration](https://www.g2.com/survey_responses/nickel-review-12702130)" | | 8 | [FreshBooks](https://www.g2.com/products/freshbooks/reviews) | 4.5/5.0 (951 reviews) | Invoicing and recurring payment collection | "[Straightforward Invoicing and Tracking with a Clean, Easy-to-Navigate Interface](https://www.g2.com/survey_responses/freshbooks-review-12668419)" | | 9 | [checkout.com](https://www.g2.com/products/checkout-com/reviews) | 4.6/5.0 (69 reviews) | Global payment processing and transaction visibility | "[The best tool to check on transaction statuses internationally](https://www.g2.com/survey_responses/checkout-com-review-11709452)" | | 10 | [Ignition](https://www.g2.com/products/ignition/reviews) | 4.7/5.0 (121 reviews) | — | "[All-in-One System That Simplifies Proposals, Engagement Letters, and Invoicing](https://www.g2.com/survey_responses/ignition-review-12759341)" | ## Which Type of Payment Processing Software Tools Are You Looking For? - [Payment Processing Software](https://www.g2.com/categories/payment-processing) *(current)* - [Payment Gateways](https://www.g2.com/categories/payment-gateways) - [Accounts Receivable Software](https://www.g2.com/categories/accounts-receivable) - [Enterprise Payment Software](https://www.g2.com/categories/enterprise-payment) --- **Sponsored** ### Paysafe Paysafe is a global payments platform delivering high‑performance infrastructure for growing businesses. With over 30 years of experience, Paysafe enables secure, seamless transactions across card payments, digital wallets, local payment methods, and e-cash solutions. Our flexible, scalable platform connects digital and physical commerce, helping businesses operate confidently across markets, currencies and risk profiles. By adapting around your business, Paysafe lifts performance, resilience, and reliability, supporting growth where it matters most. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1975&secure%5Bdisplayable_resource_id%5D=1975&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1975&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=16798&secure%5Bresource_id%5D=1975&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fpayment-processing&secure%5Btoken%5D=c507310790c4db4fcc444878172d443032dd7e424bb0ab66f657866791ac7f40&secure%5Burl%5D=https%3A%2F%2Fwww.paysafe.com%2Fen%2Fenterprise%2Fg2-contact-sales%2Fpaid%2F%3Futm_source%3Dg2%26utm_medium%3Ddisplay%26utm_campaign%3D2026-ent-clicks%26utm_content%3Dcategory&secure%5Burl_type%5D=custom_url) --- ## Buyer Guide: Key Questions for Choosing Payment Processing Software Software ### What does Payment Processing software do? I view Payment Processing software as the system that helps businesses accept, send, record, and track payments. It supports the transaction itself and the financial records connected to it. These tools often manage card payments, ACH, digital wallets, invoices, vendor bills, POS payments, payouts, refunds, and accounting sync. For teams handling customer payments or vendor transactions, the software keeps payment status, customer or vendor details, and financial activity easier to manage in one place. ### Why do businesses use Payment Processing software? From the reviewer patterns I evaluated, businesses used Payment Processing software to reduce manual work around collecting money, paying vendors, and tracking payment status. Users often describe faster invoice collection, easier vendor payments, fewer bank steps, and clearer records of who paid and how. The recurring benefits are practical: - Reviewers like invoice payment links, ACH options, card payments, and digital wallet support. - Users value accounting sync because payment records need to match invoices and customer accounts. - Vendor self-service and reminders help reduce back-and-forth for AP and AR teams. - Payment tracking gives businesses a clearer view of deposits, payouts, and open balances. Friction areas include fees, settlement timing, support delays, sync errors, reporting limits, account holds, and missing bulk-payment controls. ### Who uses Payment Processing software primarily? After reviewing user roles and workflows, I found that Payment Processing software is used by: - **Finance teams** to track deposits, payouts, fees, and payment status. - **Accounting teams** to sync payments with invoices, customer records, and bank activity. - **AP teams** to pay vendors, manage approvals, and reduce manual entry. - **AR teams** to collect invoices, send reminders, and reconcile payments. - **Operations teams** to manage payment workflows tied to service delivery or admin work. - **Owners and administrators** to keep cash movement visible without moving between banks, spreadsheets, and accounting tools. - **Customer-facing teams** who use links, portals, or POS tools to collect payment during service or checkout. ### What types of Payment Processing software should I consider? Based on G2 review themes, Payment Processing software users segment this category into the following types: - **AP and AR automation platforms:** Best for vendor payments, invoice collection, approvals, reminders, and accounting sync. - **Checkout and digital wallet tools:** Best for websites, portals, app payments, and customer-facing payment flows. - **POS payment tools:** Best for in-person sales, product records, customer details, and card acceptance. - **Cross-border payout tools:** Best for international payments, contractor payouts, and currency-related workflows. - **ACH and disbursement systems:** Best for bank payments, payroll-adjacent payouts, and recurring money movement. ### What are the core features to look for in Payment Processing software? When I assess this category, the following core functions are common across the strongest platforms: - Card, ACH, wallet, bank transfer, and invoice payment support. - Payment links and customer-facing checkout options. - Vendor profiles, customer records, and approval flows. - Reminders, refund handling, failed-payment controls, and chargeback support. - Transaction search, exports, dashboards, and payout tracking. - Accounting sync, invoice status updates, and bank reconciliation. - Fee visibility, fraud controls, bulk actions, and support access. ### What trends are shaping Payment Processing software right now? From my evaluation of review patterns and current market research, several themes stand out: - **More payment rails in one workflow:** Businesses are comparing cards, ACH, instant payments, wallets, and bank transfers together. - **ACH and Same Day ACH growth:** Payment systems are being judged by speed, cost, and settlement visibility. - **Fraud and risk controls:** Buyers are paying closer attention to account holds, verification, chargebacks, and payment disputes. - **Embedded payments:** Payment activity is moving deeper into invoices, customer portals, marketplaces, and business software. - **AI-assisted fraud and reconciliation:** Payment providers are using AI more often for risk scoring, transaction optimization, and settlement work. ### How should I choose Payment Processing software? I recommend starting with the payment workflow that creates the most manual work. If the team pays vendors, prioritize approvals, ACH support, vendor onboarding, and accounting sync. If the team collects customer payments, focus on invoice links, card fees, checkout setup, reminders, deposits, and refund handling. For in-person sales, check POS reliability, reporting, and how product or customer details carry into payment records. --- ## What Are the Top-Rated Payment Processing Software Products in 2026? ### 1. [PayPal Payments](https://www.g2.com/products/paypal/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 2,672 **Why buyers love it?:** After I reviewed PayPal Payments’ G2 feedback, I placed it around fast, familiar payment collection for domestic and cross-border transactions. Reviewers call out ease of use, global acceptance, invoicing, auto bank transfers, buyer and seller protection, and a payment experience many customers already recognize. A strong fit for teams that want widely accepted payment collection with a familiar checkout and transfer flow. ### What Do G2 Reviewers Say About PayPal Payments? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of PayPal Payments, simplifying international transactions and enhancing payment security. - Users love the **easy and secure payment options** with PayPal Payments, simplifying both domestic and international transactions. - Users appreciate the **convenience** of PayPal Payments for fast transactions and easy tracking of finances. - Users appreciate the **high security** of PayPal Payments, valuing its ease of use and smooth setup process. - Users value the **fast processing of payments** with PayPal, appreciating quick transfers and reliable service for freelance work. **Cons:** - Users find PayPal Payments' **high fees** particularly burdensome, especially on smaller transactions and transfers. - Users find the **transaction fees expensive** , particularly impacting small payments and international transactions. - Users frequently experience **poor customer support** , making it difficult to resolve issues quickly and effectively. - Users are frustrated by **excessive fees** for transactions and conversions, affecting their overall experience with PayPal Payments. - Users express frustration over **high transaction fees** and conversion costs, making transactions less affordable than competitors. #### Key Features - Instant Payment - Level 3 - Customization (Fields, Objects, and Layouts) - Internationalization - Currency/Language - Encryption #### What Are Recent G2 Reviews of PayPal Payments? **Rating:** 5.0/5.0 stars *— Ederson V.* [Read full review](https://www.g2.com/survey_responses/paypal-payments-review-12736019) --- **"[Secure and Easy Payment Scheduling](https://www.g2.com/survey_responses/paypal-payments-review-12714363)"** **Rating:** 4.5/5.0 stars *— Suzanne F.* [Read full review](https://www.g2.com/survey_responses/paypal-payments-review-12714363) --- #### What Are G2 Users Discussing About PayPal Payments? - [What is PayPal Credit used for?](https://www.g2.com/discussions/what-is-paypal-credit-used-for) - 8 comments, 5 upvotes - [Does PayPal credit build your credit?](https://www.g2.com/discussions/does-paypal-credit-build-your-credit) - 3 comments, 4 upvotes - [What can you use PayPal credit for?](https://www.g2.com/discussions/what-can-you-use-paypal-credit-for) - 2 comments, 4 upvotes ### 2. [checkout.com](https://www.g2.com/products/checkout-com/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 69 **Why buyers love it?:** After I reviewed checkout.com’s G2 product and review page, I placed it around global payment processing with strong transaction visibility. Reviewers call out international payments, API use, local and global payment methods, fraud protection, real-time analytics, dashboard visibility, and payment acceptance support. A strong fit for businesses that need scalable online payments across markets with clearer insight into transaction performance. ### What Do G2 Reviewers Say About checkout.com? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **quick and helpful customer support** at Checkout.com, enhancing their overall experience and satisfaction. - Users appreciate the **ease of use** of Checkout.com, finding it smooth and reliable for managing payments. - Users commend the **proactive and friendly support** from Checkout.com, enhancing business growth and customer satisfaction. - Users appreciate the **easy payments** with Checkout.com, citing smooth transactions and excellent integration support. - Users appreciate the **smooth and reliable performance** of Checkout.com, making international payments easy and efficient. **Cons:** - Users note the **limited features** of Checkout.com, citing a need for more advanced payment processing options. - Users find the **missing features** of Checkout.com frustrating, particularly in payment processing and data analytics. - Users find Checkout.com to be **expensive** , especially with additional charges for features and premium recommendations. - Users find the **customer support slow** at Checkout.com, leading to frustration in resolving issues promptly. - Users express concern over **delays** in settlement and support responses, impacting timely transaction reconciliation. #### Key Features - Split Payments - Omnichannel - PCI Compliance - APIs - Internationalization - Currency/Language #### What Are Recent G2 Reviews of checkout.com? **"[Smooth, Reliable Payments with a Modern Touch](https://www.g2.com/survey_responses/checkout-com-review-11990283)"** **Rating:** 4.5/5.0 stars *— Vasudha P.* [Read full review](https://www.g2.com/survey_responses/checkout-com-review-11990283) --- **"[The best tool to check on transaction statuses internationally](https://www.g2.com/survey_responses/checkout-com-review-11709452)"** **Rating:** 5.0/5.0 stars *— Jamaica B.* [Read full review](https://www.g2.com/survey_responses/checkout-com-review-11709452) --- #### What Are G2 Users Discussing About checkout.com? - [What is checkout.com used for?](https://www.g2.com/discussions/what-is-checkout-com-used-for) ### 3. [Amazon Pay for Business](https://www.g2.com/products/amazon-pay-for-business/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 568 **Why buyers love it?:** Amazon Pay for Business stood out to me in G2 feedback for checkout flows that use customers’ existing Amazon account details. Users point to faster payments, saved addresses, simpler setup, brand trust, mobile checkout, and fewer manual payment steps for customers. Works well for businesses that want to reduce checkout friction through a payment option shoppers already know. ### What Do G2 Reviewers Say About Amazon Pay for Business? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Amazon Pay for Business, highlighting its quick setup and seamless payment process. - Users appreciate the **easy and fast payments** with Amazon Pay for Business, enhancing their transaction efficiency. - Users value the **fast and secure payment process** of Amazon Pay for Business, enhancing convenience in transactions. - Users value the **easy setup** of Amazon Pay for Business, allowing for quick and hassle-free payment processing. - Users value the **high security and seamless integration** of Amazon Pay for Business, enhancing trust and convenience in transactions. **Cons:** - Users experience **poor customer support** , especially during payment issues, impacting their overall satisfaction with Amazon Pay for Business. - Users find the **high fees** on Amazon Pay for Business to be a significant drawback compared to competitors. - Users report **slow performance** with Amazon Pay for Business, experiencing laggy UI and frustrating payment failures. - Users find the **navigation difficult** , especially when linking personal and business finances through Amazon Pay for Business. - Users struggle with **payment issues** , facing difficulties in contacting support and experiencing slow response times. #### Key Features - Encryption - Reporting & Analytics - Multi-Currency - POS Verification - Accounting integration #### What Are Recent G2 Reviews of Amazon Pay for Business? **"[Efficient, User-Friendly Payment Solution](https://www.g2.com/survey_responses/amazon-pay-for-business-review-12661035)"** **Rating:** 4.5/5.0 stars *— Yagnik C.* [Read full review](https://www.g2.com/survey_responses/amazon-pay-for-business-review-12661035) --- **"[Amazon Brand Trust That Boosts Checkout Confidence](https://www.g2.com/survey_responses/amazon-pay-for-business-review-12692196)"** **Rating:** 5.0/5.0 stars *— Sachin P.* [Read full review](https://www.g2.com/survey_responses/amazon-pay-for-business-review-12692196) --- #### What Are G2 Users Discussing About Amazon Pay for Business? - [What is Amazon Pay used for?](https://www.g2.com/discussions/what-is-amazon-pay-used-for) - 2 comments - [Can Amazon pay be used internationally?](https://www.g2.com/discussions/can-amazon-pay-be-used-internationally) - [Where all can I use Amazon pay?](https://www.g2.com/discussions/where-all-can-i-use-amazon-pay) - 1 comment ### 4. [Venmo](https://www.g2.com/products/paypal-venmo/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 259 **Why buyers love it?:** In Venmo’s G2 reviews, I noticed its clearest fit in quick mobile payments for peer-to-peer, informal, and small business transactions. Review sentiment centers on easy transfers, phone-number payments, bank account links, clean navigation, and fewer cash or check-based exchanges. A practical choice for teams that need a simple mobile payment option for lightweight customer or community payments. ### What Do G2 Reviewers Say About Venmo? *AI-generated summary from verified user reviews* **Pros:** - Users admire the **ease of use** of Venmo, making transactions with friends quick and hassle-free. - Users love the **easy payments** with Venmo, enjoying swift transfers and a smooth, user-friendly experience. - Users love the **convenience** of Venmo, making payments effortless and enhancing group expense management. - Users value the **intuitive dashboard usability** of Venmo, enabling quick and seamless money transfers effortlessly. - Users appreciate the **seamless integrations** of Venmo, facilitating quick transfers and easy payments with friends and retailers. **Cons:** - Users face significant **accuracy issues** in receiving funds and experiencing frustrating limits on transactions through Venmo. - Users express concern over **high fees** associated with transactions, diminishing the overall value of using Venmo. - Users experience **delays** in transfers and disputes, which can lead to frustrations and financial inconveniences. - Users find the **excessive notifications** annoying, particularly regarding ads and alerts that clutter their experience. - Users find **poor customer support** with Venmo frustrating, making it nearly impossible to resolve urgent issues effectively. #### Key Features - Encryption - Reporting & Analytics - Multi-Currency - POS Verification - Accounting integration #### What Are Recent G2 Reviews of Venmo? **"[Convenient, No-fee Transfers with Instant Payments.](https://www.g2.com/survey_responses/venmo-review-12670039)"** **Rating:** 5.0/5.0 stars *— Verified User in Hospital & Health Care* [Read full review](https://www.g2.com/survey_responses/venmo-review-12670039) --- **"[Effortless Payments, Needs Enhanced Security](https://www.g2.com/survey_responses/venmo-review-12679141)"** **Rating:** 5.0/5.0 stars *— Tiffany S.* [Read full review](https://www.g2.com/survey_responses/venmo-review-12679141) --- #### What Are G2 Users Discussing About Venmo? - [What is Venmo for Business used for?](https://www.g2.com/discussions/what-is-venmo-for-business-used-for) - 1 comment - [How do I set up a business account on venmo?](https://www.g2.com/discussions/how-do-i-set-up-a-business-account-on-venmo) - [What software does venmo use?](https://www.g2.com/discussions/what-software-does-venmo-use) ### 5. [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 1,778 **Why buyers love it?:** BILL AP/AR’s G2 feedback gave me a clear read on payment workflows tied to invoice processing, approvals, and cash flow visibility. Reviewers highlight AP and AR automation, vendor management, approval routing, accounting sync, payment tracking, and reduced manual work across finance teams. A strong fit for businesses that need payables, receivables, and payment controls managed in one finance workflow. ### What Do G2 Reviewers Say About BILL AP/AR? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of BILL AP/AR, making invoicing and bill management efficient and straightforward. - Users appreciate the **easy payments** feature of BILL AP/AR, enhancing efficiency with streamlined invoice processing and support. - Users appreciate the **seamless integrations** with QuickBooks and other tools, enhancing their AP/AR management efficiency. - Users value the **easy setup** of BILL AP/AR, enabling quick implementation and minimal training for team members. - Users love the **time-saving features** of BILL AP/AR, streamlining their accounts payable workflow effortlessly. **Cons:** - Users often experience **payment issues** due to inflexible reporting, restricted access to bank info, and confusing communication. - Users highlight the **missing features** like discount terms for vendors and improvements needed in the UI. - Users often face **technical issues** with BILL AP/AR, including incorrect invoice dates and syncing glitches. - Users face **invoicing problems** with missing payments and confusion due to integration inconsistencies and vendor management issues. - Users report **vendor management issues** with automation and lack of discount terms, impacting workflow efficiency. #### Key Features - Self Service - Accounting - Capture - Matching - Digital Billing #### What Are Recent G2 Reviews of BILL AP/AR? **"[Great Bill Payment Platform](https://www.g2.com/survey_responses/bill-ap-ar-review-12713619)"** **Rating:** 4.5/5.0 stars *— Jordan Z.* [Read full review](https://www.g2.com/survey_responses/bill-ap-ar-review-12713619) --- **"[Effortless Payments with Room for Improvement](https://www.g2.com/survey_responses/bill-ap-ar-review-11449120)"** **Rating:** 4.5/5.0 stars *— Jose G.* [Read full review](https://www.g2.com/survey_responses/bill-ap-ar-review-11449120) --- #### What Are G2 Users Discussing About BILL AP/AR? - [How does Bill com integrate with QuickBooks?](https://www.g2.com/discussions/how-does-bill-com-integrate-with-quickbooks) - 1 comment - [What is Bill COM used for?](https://www.g2.com/discussions/what-is-bill-com-used-for) - 1 comment - [How do I get paid on Bill com?](https://www.g2.com/discussions/how-do-i-get-paid-on-bill-com) ### 6. [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) **Average Rating:** 4.2/5.0 **Total Reviews:** 445 **Why buyers love it?:** Looking through Stripe Payments’ G2 reviews, I saw its strongest role in flexible online payment processing with strong integration support. Users call out developer-friendly documentation, CRM and backend connections, multiple payment methods, quick payouts, and a dashboard that helps manage transactions. A good match for teams that need payment processing embedded into websites, apps, or custom software workflows. ### What Do G2 Reviewers Say About Stripe Payments? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Stripe Payments, highlighting its seamless setup and convenient automatic deposits. - Users appreciate the **easy automatic deposits** with Stripe Payments, simplifying the process of receiving client payments. - Users praise Stripe Payments for its **easy integrations** , enabling seamless connections with various SaaS platforms and tools. - Users value the **easy integrations** of Stripe Payments, making it simple to connect with various online platforms. - Users find the **easy setup** of Stripe Payments makes integrating payment solutions convenient and efficient. **Cons:** - Users are frustrated with the **high fees** and penalties on chargebacks, feeling costs should be lower. - Users highlight **poor customer support** at Stripe Payments, facing difficulties in accessing timely assistance during urgent issues. - Users find Stripe Payments **expensive** due to high fees and potential financial losses from account blocks. - Users report **payment issues** with Stripe, including high fees, lengthy fund holds, and difficulties with documentation. - Users are frustrated by **payout delays** and high fees, impacting their overall experience with Stripe Payments. #### Key Features - Encryption - Reporting & Analytics - POS Verification - Accounting integration - Fraud Protection #### What Are Recent G2 Reviews of Stripe Payments? **"[Very easy to integrate with other websites and other apps / modules. Never had any issues.](https://www.g2.com/survey_responses/stripe-payments-review-11242701)"** **Rating:** 4.5/5.0 stars *— Jeremy F.* [Read full review](https://www.g2.com/survey_responses/stripe-payments-review-11242701) --- **"[Flexible, Easy-to-Use Payments with Simple Integration and Powerful Dashboard](https://www.g2.com/survey_responses/stripe-payments-review-12569446)"** **Rating:** 5.0/5.0 stars *— VINAY P.* [Read full review](https://www.g2.com/survey_responses/stripe-payments-review-12569446) --- #### What Are G2 Users Discussing About Stripe Payments? - [What is Stripe Payments used for?](https://www.g2.com/discussions/what-is-stripe-payments-used-for) - 1 comment, 1 upvote ### 7. [Birdeye](https://www.g2.com/products/birdeye/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 3,929 **Product Description:** Birdeye is the leading marketing platform for multi-location brands, where AI agents drive real business outcomes. Birdeye replaces fragmented marketing tools with a single platform where agents automate key workflows across AI search, reviews, listings, social media, surveys, marketing automation, and customer experience. Trusted by the biggest enterprise brands globally, Birdeye helps brands grow their local presence, manage their reputation, drive conversions, and deliver exceptional customer experiences. With teams across the U.S., EMEA, and APAC, Birdeye is redefining how enterprises win locally. One Platform Replace your fragmented stack with a single enterprise platform that manages reviews, listings, social, AI visibility, surveys and more across locations. Unified Data Aggregate signals from reviews, social, messaging, surveys, listings and third party integrations such as CRM into a single customer profile per location - powering personalized campaigns and smarter AI execution AI Agents That Execute Configure AI agents with your brand voice, custom triggers, and location-level rules. They respond to reviews, publish social posts, engage leads via chat, and surface actionable insights — automatically, at scale. Built for Multi-Location Complexity Designed from the ground up for multi-location brands. Features like role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. Enterprise-Ready: SSO, audit logging, HIPAA, SOC 2, GDPR compliance. ### What Do G2 Reviewers Say About Birdeye? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Birdeye, enjoying its intuitive design and efficient support team. - Users appreciate the **ease of managing reviews** with Birdeye, which streamlines customer feedback and saves time. - Users appreciate the **easy review management** with Birdeye, allowing efficient responses and organized customer feedback. - Users appreciate the **extremely fast and effective customer support** provided by Birdeye, enhancing their overall experience. - Users appreciate the **centralized platform** of Birdeye, making patient engagement and reputation management efficient and effortless. **Cons:** - Users desire more features, particularly the **missing functionalities** , limiting the overall experience with Birdeye. - Users identify the **AI chatbot's inconsistent responses** as a significant improvement area for enhanced customer service. - Users find the **dashboard confusing and not intuitive** , making navigation challenging for multi-location administrators. - Users find **limited features** in Birdeye, noting the need for better AI and enhanced review management options. - Users experience a **learning curve** with Birdeye, especially when navigating its features initially. #### What Are Recent G2 Reviews of Birdeye? **"[Streamlined Reputation Management with Minimal Effort](https://www.g2.com/survey_responses/birdeye-review-12035452)"** **Rating:** 5.0/5.0 stars *— Kelli H.* [Read full review](https://www.g2.com/survey_responses/birdeye-review-12035452) --- **"[Birdeye Puts Reviews, Messages, and Insights in One Time-Saving Dashboard](https://www.g2.com/survey_responses/birdeye-review-12725807)"** **Rating:** 5.0/5.0 stars *— Pranath M.* [Read full review](https://www.g2.com/survey_responses/birdeye-review-12725807) --- #### What Are G2 Users Discussing About Birdeye? - [What makes Birdeye a preferred tool for businesses looking to improve their online reputation and customer feedback management?](https://www.g2.com/discussions/what-makes-birdeye-a-preferred-tool-for-businesses-looking-to-improve-their-online-reputation-and-customer-feedback-management) - 1 comment - [What is Birdeye used for?](https://www.g2.com/discussions/what-is-birdeye-used-for) - 1 comment - [Are BirdEye reviews fake?](https://www.g2.com/discussions/are-birdeye-reviews-fake) - 2 comments ### 8. [Corpay Complete](https://www.g2.com/products/corpay-complete/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 386 **Product Description:** The smarter, faster way to manage all business payments — without the hassle. Corpay Complete brings AP automation, corporate card management, and expense control into one seamless platform. Say goodbye to manual processes and disconnected systems. Now, you can automate the P2P process, track expenses in real time, and gain full visibility over all of your company spend. With best-in-class automation, built-in fraud protection, and enterprise-grade security, Corpay Complete helps businesses reduce risk, increase efficiency, and scale with ease. Start with the tools you need today and expand as your business grows. Product Description Corpay (NYSE: CPAY) is America’s #1 commercial card issuer and a trusted S&P 500 company, helping 800,000 businesses streamline payments across 200+ countries. Corpay Complete is Fully Managed AP. It eliminates inefficiencies by consolidating purchase orders, invoicing, vendor payments, corporate cards, and expense controls into a single, automated workflow. No more juggling multiple vendors or disconnected systems. Instead, businesses get one intuitive platform designed for complete control over spend. With real-time visibility, built-in fraud protection, and seamless ERP integrations — including NetSuite, QuickBooks, and Microsoft Dynamics and more — finance teams can close the books faster, optimize cash flow, strengthen financial oversight without payments related distractions. . How Do You Position Yourself Against Competitors? Unlike fragmented solutions that require multiple vendors and manual processes, Corpay Complete consolidates all AP and expense processes in one intelligent platform. We do more than just “Bill Pay”. We are the only provider that provides “Fully Managed AP”. That means Automating the entire P2P process, managing vendor enrollment/payments, , and eliminating manual work enabling our clients to spend more time focusing on their core business. With 1.8 billion payments processed annually and vendor network of 3.8M vendors, Corpay is the trusted choice for finance teams that need speed, security, and scale. ### What Do G2 Reviewers Say About Corpay Complete? *AI-generated summary from verified user reviews* **Pros:** - Users find Corpay Complete to be **user-friendly and easy to navigate** , streamlining financial management effortlessly. - Users commend the **efficiency** of Corpay Complete, enhancing expense management and streamlining accounts payable processes effectively. - Users appreciate the **excellent customer support** from Corpay Complete, with prompt responses and effective issue resolution. - Users appreciate the **efficient payment processing** of Corpay Complete, benefiting from quick approvals and excellent customer service. - Users value the **easy payments** feature of Corpay Complete, enjoying fast processing and seamless integration. **Cons:** - Users express frustration over **payment issues** , highlighting misleading information, communication problems, and unexpected fees in the service. - Users find **vendor management cumbersome** due to multiple portals and required ID numbers for invoice processing. - Users express frustration with **poor customer support** , highlighting slow responses and misleading information about the product and fees. - Users express frustration with the **delays in payment processing** , impacting vendor relations and efficiency. - Users find the **payment processing delays** frustrating, wishing for faster ACH options instead of weekly wire transfers. #### What Are Recent G2 Reviews of Corpay Complete? **"[Automate your digital payment processes and manage your financial assets with Corpay Complete.](https://www.g2.com/survey_responses/corpay-complete-review-12173882)"** **Rating:** 5.0/5.0 stars *— Steve W.* [Read full review](https://www.g2.com/survey_responses/corpay-complete-review-12173882) --- **"[Improve the management of your business finances with the innovation features of Corpay Complete.](https://www.g2.com/survey_responses/corpay-complete-review-12161335)"** **Rating:** 5.0/5.0 stars *— Cindy F.* [Read full review](https://www.g2.com/survey_responses/corpay-complete-review-12161335) --- #### What Are G2 Users Discussing About Corpay Complete? - [What is Corpay Payment Automation used for?](https://www.g2.com/discussions/what-is-corpay-payment-automation-used-for) - [What is Paymerang used for?](https://www.g2.com/discussions/what-is-paymerang-used-for) - 1 upvote ### 9. [Wallester](https://www.g2.com/products/wallester/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 123 **Product Description:** Wallester is an Estonian-licensed financial institution and has been an official Visa partner since 2018, specialising in innovative digital financial solutions and card issuance. We empower companies across the European Economic Area (EEA) and the UK to streamline payments, launch branded cards, and scale efficiently. What we do: 1. White-Label Solution with Embedded Finance Our White-Label solution enables businesses to integrate financial services directly into their platforms - a concept known as embedded finance. This allows companies to launch branded payment cards tailored to their specific needs, enhancing customer experiences and opening new revenue streams. We ensure a swift time-to-market with simplified integration and dedicated support from our implementation team. 2. Wallester Business: Corporate Expense Management Wallester Business is designed to modernise corporate expense management. It provides companies with instant access to virtual and physical Visa cards, streamlining financial processes through a modern app and comprehensive portal. Features include expense tracking, budget analytics, and seamless integration with accounting systems to enhance financial oversight and efficiency. Try Wallester Business to empower your Business Today for just €00.00/Month! ### What Do G2 Reviewers Say About Wallester? *AI-generated summary from verified user reviews* **Pros:** - Users value the **streamlined expense management** of Wallester, enhancing their financial oversight and reporting capabilities. - Users value the **convenience** of Wallester for its user-friendly expense management and attentive customer support. - Users find Wallester to have **exceptional ease of use** , making financial management and accounting straightforward and efficient. - Users highlight Wallester's **efficiency** in managing finances, offering exceptional speed and streamlined accounting for businesses. - Users appreciate the **efficiency improvement** Wallester provides, streamlining financial management and enhancing transaction speed. **Cons:** - Users find the **integration issues** with banks and third-party tools hinder smooth functionality and require manual efforts. - Users find the **card issuance and tracking issues** frustrating, leading to slower processes and limited mobile features. - Users find the **cost prohibitive** , limiting accessibility for startups and complicating some integrations. - Users experience **invoice issues** with Wallester due to overlaps with inventory software and limited country support. - Users find **integration complexity** challenging, needing technical resources for proper API setup and dealing with manual processes. #### What Are Recent G2 Reviews of Wallester? **"[Facilitate Expense Management with Speed and Quality](https://www.g2.com/survey_responses/wallester-review-11935327)"** **Rating:** 4.0/5.0 stars *— Sergio L.* [Read full review](https://www.g2.com/survey_responses/wallester-review-11935327) --- **"[Review for wallester](https://www.g2.com/survey_responses/wallester-review-11116145)"** **Rating:** 4.5/5.0 stars *— Anna J.* [Read full review](https://www.g2.com/survey_responses/wallester-review-11116145) --- ### 10. [Payoneer](https://www.g2.com/products/payoneer/reviews) **Average Rating:** 3.2/5.0 **Total Reviews:** 359 **Product Description:** Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses. ### What Do G2 Reviewers Say About Payoneer? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Payoneer, finding payment reception and transfers quick and straightforward. - Users appreciate the **easy and fast payment process** with Payoneer, highlighting its security and efficiency. - Users appreciate the **ease of receiving international payments** through Payoneer's seamless integrations and solid security. - Users appreciate the **fast payment processing** of Payoneer, enjoying convenient access to funds and services worldwide. - Users praise the **reliability** of Payoneer for international payments and efficient transaction tracking. **Cons:** - Users find the **transaction fees high** , especially for smaller transfers, affecting their overall experience with Payoneer. - Users report **poor customer support** , citing slow response times and unresolved issues, leading to frustration with Payoneer. - Users find the **excessive fees** frustrating as they significantly reduce earnings and limit withdrawal options. - Users report significant **payment issues** , including pending refunds, excessive requirements, and poor support, hampering their experience. - Users report frequent **account blocking issues** , leading to frustration and poor support experiences with Payoneer's services. #### What Are Recent G2 Reviews of Payoneer? **"[Effortlessly Manage Global Payments, Needs Better Support](https://www.g2.com/survey_responses/payoneer-review-12427084)"** **Rating:** 4.0/5.0 stars *— Yván B.* [Read full review](https://www.g2.com/survey_responses/payoneer-review-12427084) --- **"[Intuitive and Efficient But Costs Could Improve](https://www.g2.com/survey_responses/payoneer-review-12384027)"** **Rating:** 4.0/5.0 stars *— Valentina G.* [Read full review](https://www.g2.com/survey_responses/payoneer-review-12384027) --- #### What Are G2 Users Discussing About Payoneer? - [What is Payoneer used for?](https://www.g2.com/discussions/payoneer-what-is-payoneer-used-for) - 2 comments - [How can I use my Payoneer MasterCard for free?](https://www.g2.com/discussions/how-can-i-use-my-payoneer-mastercard-for-free) - 2 comments - [What is Payoneer used for?](https://www.g2.com/discussions/what-is-payoneer-used-for) - 2 comments, 1 upvote ### 11. [EPX](https://www.g2.com/products/epx/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 21 **Product Description:** Founded in 1979, Electronic Payment Exchange (EPX) is a full-service credit card, debit card, stored value, and electronic check (ACH) payment transaction processor with over $18 billion in annual processing volume. Leveraging its unmatched expertise in processing security allows EPX to offer merchants the most secure and cost-effective payment processing services. As a wholly owned subsidiary of North American Bancard Holdings, a leader in the electronic payment processing industry, EPX continues its cutting-edge research to build, implement, and support industry-leading payment processing solutions that facilitate PCI compliance, merchant protection, and drive consumer confidence. #### What Are Recent G2 Reviews of EPX? **"[EPX - A Great Company with Great Solutions](https://www.g2.com/survey_responses/epx-review-390613)"** **Rating:** 5.0/5.0 stars *— Jimmy B.* [Read full review](https://www.g2.com/survey_responses/epx-review-390613) --- **"[Quick set up and great service](https://www.g2.com/survey_responses/epx-review-390938)"** **Rating:** 5.0/5.0 stars *— Paul T.* [Read full review](https://www.g2.com/survey_responses/epx-review-390938) --- ### 12. [Serrala](https://www.g2.com/products/serrala/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 81 **Product Description:** Serrala is the global market leader and innovator in finance process automation. Our award-winning suite of applications is the world’s only fully integrated and fully customizable AI finance automation portfolio. Our solutions give finance leaders the power to evolve, optimize their working capital and streamline all workflows, planning, and compliance, by automating all operational processes across Order to Cash, Procure to Pay, Cash Flow Management, and Treasury. Our AI-powered finance automation suite is trusted by thousands of organizations worldwide to gain real-time insights and create operational excellence through high performance engineering and seamless integration. Our solutions deploy as SAP-embedded extensions of ECC and S/4 HANA, or as cloud-native SaaS for any ERP. We’ve been advancing the office of the CFO for over 40 years with solutions that accelerate growth, enhance decision-making, and achieve sustainable finance success by eliminating obstacles to change like outdated manual processes, fragmented tech ecosystems, and poor data visibility and quality. With our help, our customers can apply breakthrough principles like AI to flexibly create a path to a proactive, strategic, and growth-generating finance function. And see results like: - 50% reductions to cost per invoice and 50%+ straight-through processing rates – even with invoice volumes in the millions. - 99% automation of cash application processes and 30% reductions to DSO via automated credit management and collections. - Full liquidity control and visibility across all global accounts and transactions – no matter how complex their architecture or compliance needs. ### What Do G2 Reviewers Say About Serrala? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **intuitive ease of use** of Serrala, enhancing efficiency and simplifying financial processes. - Users value the **automation capabilities** of Serrala, achieving high efficiency and reducing manual tasks significantly. - Users value the **excellent customer support** from Serrala, appreciating timely responses and seamless integration with systems. - Users praise the **easy integrations** of Serrala, enhancing efficiency and streamlining financial processes within existing systems. - Users value the **high automation efficiency** of Serrala, significantly reducing manual workload in cash allocation. **Cons:** - Users find the **difficult setup** of Serrala challenging, particularly those without a technical background needing extensive training. - Users find that **expertise is required** to navigate and utilize the rules in Serrala's autobank effectively. - Users find the **learning curve steep** , requiring extensive training to effectively create and manage rules in Serrala. - Users find the **learning difficulty** in creating rules in Serrala challenging, especially without a technical background. - Users find the **setup difficulty** in Serrala challenging, especially without a technical background or sufficient training. #### What Are Recent G2 Reviews of Serrala? **"[Streamlines Financial Processes but EBAM Needs Improvement](https://www.g2.com/survey_responses/serrala-review-12675671)"** **Rating:** 4.0/5.0 stars *— Angel S.* [Read full review](https://www.g2.com/survey_responses/serrala-review-12675671) --- **"[Efficient AP Automation with Top-Notch Support](https://www.g2.com/survey_responses/serrala-review-12675535)"** **Rating:** 5.0/5.0 stars *— Haley M.* [Read full review](https://www.g2.com/survey_responses/serrala-review-12675535) --- #### What Are G2 Users Discussing About Serrala? - [What is Payference used for?](https://www.g2.com/discussions/what-is-payference-used-for) - [What is Serrala used for?](https://www.g2.com/discussions/what-is-serrala-used-for) - 1 comment, 1 upvote ### 13. [UnityPay](https://www.g2.com/products/unitypay/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 46 **Product Description:** UnityPay is a comprehensive payment processing solution designed to meet the diverse needs of businesses across various industries. By offering secure, efficient, and user-friendly services, UnityPay empowers merchants to manage transactions seamlessly, enhance customer experiences, and drive business growth. Key Features and Functionality: - Secure Transactions: Utilizes advanced encryption and fraud prevention technologies to ensure the safety of all financial data. - Multi-Channel Support: Facilitates payments across online, in-store, and mobile platforms, providing a unified experience for both merchants and customers. - Seamless Integration: Easily integrates with existing systems and platforms, ensuring minimal disruption to business operations. - Real-Time Analytics: Offers detailed reporting tools that provide insights into sales performance, helping businesses make informed decisions. - Transparent Pricing: Provides competitive transaction fees with clear, upfront pricing and no hidden charges. - 24/7 Customer Support: Delivers dedicated, around-the-clock assistance to address any issues promptly and maintain continuous operation. Primary Value and Solutions Provided: UnityPay addresses the critical need for secure and efficient payment processing in today's fast-paced business environment. By offering a versatile platform that supports various payment methods and channels, it enables businesses to cater to a broader customer base. The integration of real-time analytics and reporting tools allows merchants to monitor performance and adapt strategies accordingly. With a focus on security, ease of integration, and comprehensive support, UnityPay simplifies financial transactions, allowing businesses to concentrate on growth and customer satisfaction. ### What Do G2 Reviewers Say About UnityPay? *AI-generated summary from verified user reviews* **Pros:** - Users find UnityPay extremely **easy to use** , with a seamless integration and a user-friendly interface that simplifies payments. - Users praise the **easy payment solutions** offered by UnityPay, which simplify transactions and enhance fund tracking. - Users value the **high security** features of UnityPay, ensuring safe and encrypted transactions for peace of mind. - Users value the **speed and ease of transactions** with UnityPay, enhancing both personal and business payment experiences. - Users find UnityPay's **ease of implementation** incredibly beneficial, making it accessible for everyone to use effortlessly. **Cons:** - Users express concern over UnityPay's **high transaction fees** , which may hinder small businesses and startups. - Users find the **difficult setup** of UnityPay time-consuming and challenging, impacting the overall experience. - Users find **limited availability** frustrating, as UnityPay is not accessible in all regions or sectors. - Users find the **interface clunky** , noting it complicates the user experience and leads to conflicts. - Users find UnityPay **expensive** , especially for small businesses, due to high costs and complex pricing models. #### What Are Recent G2 Reviews of UnityPay? **"[A Seamless Way to Manage Shared Finances](https://www.g2.com/survey_responses/unitypay-review-10575237)"** **Rating:** 5.0/5.0 stars *— Aditya B.* [Read full review](https://www.g2.com/survey_responses/unitypay-review-10575237) --- **"[User-Friendly Payment Method](https://www.g2.com/survey_responses/unitypay-review-10580246)"** **Rating:** 4.5/5.0 stars *— Srishti S.* [Read full review](https://www.g2.com/survey_responses/unitypay-review-10580246) --- ### 14. [Cybersource](https://www.g2.com/products/cybersource/reviews) **Average Rating:** 4.1/5.0 **Total Reviews:** 45 **Product Description:** At Cybersource, we know payments. We helped kick start the eCommerce revolution in 1994 and haven’t looked back since. Through global reach, modern capabilities, and commerce insights, we create flexible, creative commerce solutions for everyday life—experiences that delight your customers and spur growth globally. All through the ease and simplicity of one digital platform to manage all your payment types, fraud strategies, and more. Knowing we are part of Visa and their security-obsessed standards, you can trust that your business is well taken care of—wherever it may go. ### What Do G2 Reviewers Say About Cybersource? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **real-time decision-making automation** in Cybersource, enhancing transaction monitoring and efficiency. - Users appreciate the **ease of use** in Cybersource for real-time transaction monitoring and flexible rule management. - Users value the **efficiency** of Cybersource for real-time decision-making and tailored transaction monitoring. - Users value the **real-time decision-making** and efficient transaction monitoring capabilities of Cybersource. **Cons:** - Users experience **lagging performance** when logging out and actioning cases, affecting their overall usage of Cybersource. #### What Are Recent G2 Reviews of Cybersource? **"[Easiest Way to track payments](https://www.g2.com/survey_responses/cybersource-review-4979650)"** **Rating:** 5.0/5.0 stars *— Emily R.* [Read full review](https://www.g2.com/survey_responses/cybersource-review-4979650) --- **"[Easy to use and to prevent fraud and risk](https://www.g2.com/survey_responses/cybersource-review-9622831)"** **Rating:** 5.0/5.0 stars *— Krithya P.* [Read full review](https://www.g2.com/survey_responses/cybersource-review-9622831) --- #### What Are G2 Users Discussing About Cybersource? - [What is Cybersource Payment Management Platform used for?](https://www.g2.com/discussions/what-is-cybersource-payment-management-platform-used-for) - [Who uses CyberSource?](https://www.g2.com/discussions/who-uses-cybersource) - [Is CyberSource owned by Visa?](https://www.g2.com/discussions/is-cybersource-owned-by-visa) ## What Is Payment Processing Software? [Payment Software](https://www.g2.com/categories/payment) ## What Software Categories Are Similar to Payment Processing Software? - [Payment Gateways](https://www.g2.com/categories/payment-gateways) - [Accounts Receivable Software](https://www.g2.com/categories/accounts-receivable) - [Enterprise Payment Software](https://www.g2.com/categories/enterprise-payment) --- ## How Do You Choose the Right Payment Processing Software? ### What You Should Know About Payment Processing Software ### What is Payment Processing Software? Payment processing software powers credit and debit card purchases. When customers make a purchase online, they enter their payment and shipping information into a payment gateway. The payment gateway gives that payment information to the payment processor, which then communicates with both the customer’s and merchant’s banks to complete the transaction. The transaction’s success or failure is reported back to the payment gateway and the customer. In a brick-and-mortar store, a customer’s credit or debit card is swiped into a point of sale (POS) system, which communicates with a payment processor to approve or deny the purchase. Many payment processors charge a fee for each transaction based on the size of the purchase. Some payment processors have an embedded payment gateway or POS system to create a seamless experience. Any time a credit or debit transaction is attempted, a payment processor is needed. With the rise of digital wallets, payment processors have expanded their functionality to include digital currency and the transfer of money from a source such as Venmo or PayPal to an e-commerce or brick-and-mortar store. Some can process an e-check or set up recurring payments. Key Benefits of Payment Processing Software - Processing payments made by credit, debit, and gift cards as well as digital wallets - Creating a seamless experience for customers - Determining whether or not payment is valid before fulfilling an order or completing a transaction - Communicating with a variety of banks to accept payment from anywhere in the world ### Why Use Payment Processing Software? **Security —** Payment information is extremely sensitive, so it needs protection. Payment processing software is held to high security standards to protect this sensitive information. **Scalability —** A small business can use the same payment processor as a large enterprise, with little difference in functionality. Payment processors operate behind the scenes, and companies pay fees to use them. If a small business picks the right payment processor when it starts out, it may never need to change payment processors as their needs increase. Some payment processors handle billing and invoicing, so some internal processes are covered. **Flexibility —** Most payment processors handle a wide variety of payments. All payment processors process credit and debit cards, but more are accepting payments from digital wallets, cryptocurrencies, and electronic checks. Some facilitate automatic payments to provide consumers and merchants an added convenience of regular payments. The more options provided to the consumer, the more opportunities a merchant has to make a sale, so it’s in a business’ best interest to utilize a payment processor with a variety of features. ### Who Uses Payment Processing Software? **E-commerce businesses —** E-commerce businesses rely on payment processing software because that is how they receive all payments. Payment processors integrate with the payment gateway an online business uses or the payment processor has its own payment gateway. Some e-commerce platforms have built-in gateways or processors, eliminating the need to choose a specific one.Because payment processors typically charge fees for each transaction, an e-commerce business needs to be mindful of the processor they choose because all their transactions are carried out by the payment processor. **Brick-and-mortar businesses —** Brick-and-mortar businesses use payment processors to process credit cards and other non-cash payments. Typically, a processor is integrated with the POS system used by the store, but an all-in-one POS system might include a payment processor. Since most shoppers use some kind of card to make purchases, a payment processor is a necessity. **Business to business businesses —** Every business collects payments in one form or another but businesses that cater to serving other businesses have a unique challenge. Some payment processors are equipped to accept e-checks and lines of credit, and integrate with billing and invoicing software to ensure payments are made and the proper documentation is created. Recurring and automatic payments are useful if a business functions on a subscription model. ### Payment Processing Software Features **Encryption —** Credit card and other payment information is extremely sensitive and must be protected from hackers and other threats. A good payment processor has strong encryption and likely more than one type of encryption to keep both customer and merchant data safe. If data is stolen the consequences can be dire for a business. **Reports and analytics —** Some payment processors provide regular reports based on activity. This helps financial management import payment into analytics software. Knowing how customers make payments and ensuring they match a business’ revenue is crucial. **Processing fees —** Many payment processors function by adding a small fee to each transaction. This is often a flat fee plus a percentage of the actual purchase. Some processors have different fee structures, but fees are nearly universal. Fee amounts vary slightly depending on the processor or based on the type of payment used. **E-commerce integration —** Payment processor integration into e-commerce stores creates a seamless experience for customers when shopping online. Shoppers input both their payment information and their shipping information at the same time, and the business receives payment and all relevant information to fulfill the order quickly. **POS integration —** For storefronts, payment processors integrated with a POS system create a seamless and quick checkout process so the stores receive payment on the spot and customers walk out with their purchase. **Payment methods —** More payment methods accepted by a payment processor, means more customers. This includes mobile payments and cryptocurrencies like Bitcoin. Many payment processors accept certain credit cards or work with specific currencies. #### Additional Payment Processing Features **E-signatures —** Some payment processors allow users to digitally sign (usually using a finger to write) their credit card purchase. This provides added security measures and prevents fraud. This is typically a feature of mobile and tablet-based POS systems integrated with a payment processor. E-commerce purchases do not typically require a signature because they cross-check billing addresses and the security code on the credit card. **Receipts —** Some POS systems generate digital or physical receipts. This allows both the merchant and the customer to maintain records. Online purchases use email receipts that can be printed if necessary. For in-store purchases, digital receipts can be emailed or texted. **Card readers —** For physical purchases using a credit card, a card reader is important for streamlining the process. It’s much faster to swipe a card or read the chip than manually input the credit card information. Many tablet-based POS systems have a stand that includes a card reader, but for those using a mobile phone, some kind of mobile reader is required. These may plug directly into the phone or connect via Bluetooth. ### Trends Related to Payment Processing Software **Mobile payments —** Today, many customers use their phones as their primary payment method. While there are some security risks and not all stores accept mobile payments, many customers will take advantage of this option. **Cryptocurrencies —** Businesses and customers alike are looking into the possibility of using cryptocurrencies, despite many issues. The added security is attractive across the board, but requires additional technology to be user-friendly. **Digital wallets —** Similar to mobile payments, digital wallets make it easier to pay without using a credit or debit card. These services send money between friends, but can easily send money to businesses as well. ### Software and Services Related to Payment Processing Software **Payment gateways —** [Payment gateways](https://www.g2.com/categories/payment-gateways) are the first step to using a payment processor since they collect and verify all the payment information. Some payment processors include a payment gateway, but many gateways work with a variety of unaffiliated processors. **E-commerce platforms —** [E-commerce platforms](https://www.g2.com/categories/e-commerce-platforms) require a payment processor to complete online purchases since cash is not possible. Some e-commerce platforms come with built-in payment gateways and processors, but some require choosing one to integrate with the e-commerce platform. A well-integrated payment gateway or payment processor creates a seamless purchasing experience for customers. **POS systems —** [POS systems](https://www.g2.com/categories/pos) require a payment processor to complete any transaction made using a credit or debit card. Some POS systems come with an integrated payment processor but can choose their own depending on the POS system they use. **Payment analytics —** [Payment analytics software](https://www.g2.com/categories/payment-analytics) integrates with payment gateways and payment processors to analyze payment data. These analytics provide real-time insight into business performance to make informed business decisions.