Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Great tool with a lot of great features, but support is great"
4/5
What do you like best about Omniconvert?

Overall, the tool is solid, but what has set them apart is that they've listened when our team has reached out about bugs with their support team. Their support is responsive and thorough and goes above and beyond to help resolve issues or answer questions. Review collected by and hosted on G2.com.

What do you dislike about Omniconvert?

Depending on your site, you might need more design support to help variants present perfectly. But I find their visual editor easy to use, but just something to keep in mind depending on your needs. Review collected by and hosted on G2.com.

Verified User in Retail
ER
Verified User in Retail
Small-Business (50 or fewer emp.)
"Efficient and Reliable A/B testing Tool"
5/5
What do you like best about Omniconvert?

I like the fact that a multitude of metrics are available by default in the dashboard. Their Customer support is very fast to answer any questions. Review collected by and hosted on G2.com.

What do you dislike about Omniconvert?

We had some duplication problems in one of our experiments, but they were promptly solved. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Outstanding Support Team"
4/5
What do you like best about Omniconvert?

Great support staff. We have regular meetings and they always listen to my requests. Review collected by and hosted on G2.com.

What do you dislike about Omniconvert?

Analytics could be more detailled out of the box, although you can configure them more deeply yourself. Review collected by and hosted on G2.com.

Max E. S.
MS
Max E. S.
Professional Development in Ecommerce Product & Digital Marketing
Small-Business (50 or fewer emp.)
"A robust CRO / Segmentation / Personalization toolset"
5/5
What do you like best about Omniconvert?

A robust toolset to control and take your digital operations to the next level with an easy to implement workflow.

It has a highly intuitive and easy to use interface, providing your operation with critical marketing optimization tactics like RFM and NPS, which go hand in hand with more advanced techniques such as A/B Testing (at ALL levels) and granular segmentation/ personalization features which seriously lift the yield of your online channel in the short term.

It integrates easily with your website, particularly if you are working in a Shopify environment, but it is open to be applicable in any other website development environment. Most importantly, the onboarding support leaded by Costin Floricel is top of the line, making sure your adoption cycle run smoothly. Great documentation as well.

I have compared them with all other similar tools out there, and this one really hits the mark for completeness, stability and support (strategic AND technical). HIGHLY RECOMMENDED! Review collected by and hosted on G2.com.

What do you dislike about Omniconvert?

Not for the faint of heart. This is made for PM´s / ecommerce channel managers who take their CRO seriously. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"Best Testing Tool On The Market"
5/5
What do you like best about Omniconvert?

Omniconvert is a comprehensive conversion rate optimization (CRO) and customer value optimization (CVO) platform. It offers tools like A/B testing, website personalization, advanced segmentation, and customer surveys to enhance user experience, increase conversions, and retain customers. The platform helps businesses improve their customer lifetime value by using data-driven insights to tailor marketing strategies and optimize the entire customer journey, from acquisition to retention. Review collected by and hosted on G2.com.

What do you dislike about Omniconvert?

One drawback of Omniconvert is that it may have a steeper learning curve for beginners due to its advanced features and data-driven approach. If you are not familiar with Digital Marketing and Analytics might be a little work to get started. However, on the other side, there is tremendous upside when you do learn. Review collected by and hosted on G2.com.

NT
Nichele T.
Sr growth marketing manager
Small-Business (50 or fewer emp.)
"Great tool!"
5/5
What do you like best about Omniconvert?

What I like best about Omniconvert is its user-friendly interface combined with powerful analytical tools. The platform makes it easy to set up A/B tests and gather insights, allowing me to make data-driven decisions quickly. I also appreciate the personalized customer support; the team is knowledgeable and always ready to help. Additionally, the range of features, from surveys to segmentation tools, gives me a comprehensive view of my customers’ behavior, which has significantly improved my conversion rates. Overall, it’s a fantastic resource for any business looking to optimize their marketing efforts! Review collected by and hosted on G2.com.

What do you dislike about Omniconvert?

One downside of Omniconvert is that some advanced features may have a steeper learning curve for users who are new to analytics tools. Review collected by and hosted on G2.com.

EE
Eliza E.
Technical Account Manager
Mid-Market (51-1000 emp.)
"Overall, a pleasant experience, especially with Costin, our support rep"
4/5
What do you like best about Omniconvert?

The interface is great - I feel like it's easy to find what I need to. The reporting for testing is very clear and laid out nicely. I've been very pleased with my interactions with Costin, our rep, who is always eager to help and knows what he is talking about Review collected by and hosted on G2.com.

What do you dislike about Omniconvert?

When setting up surveys, we ran into a lot of issues with the set up and actually getting it to launch and follow the targeting.

For A/B testing, it would be nice to have a better way to find the preview links and share them for both mobile and desktop. Review collected by and hosted on G2.com.

Chloe C.
CC
Chloe C.
Frontend Web Developer
Mid-Market (51-1000 emp.)
"Great A/B Testing Platform!"
5/5
What do you like best about Omniconvert?

Omniconvert has had the best customer support - alway's super responsive and willing to resolve things for us quickly whenever we had issues! Review collected by and hosted on G2.com.

What do you dislike about Omniconvert?

The extension tool was a bit buggy at first but the new version is sooo much better. Review collected by and hosted on G2.com.

Hubert C.
HC
Hubert C.
Senior Developer
Mid-Market (51-1000 emp.)
"Easy to implement with smart features for developers"
4.5/5
What do you like best about Omniconvert?

The code editor within the visual editor is great and I think it's awesome that it does linting in the editor. The custom goals were also very easy to create and implement. Review collected by and hosted on G2.com.

What do you dislike about Omniconvert?

For a developer, it'd be great if we could easily reference Omniconvert specific variables or functions from the code editor. Also, it wasn't intuitive for us where to find the preview links for Variations. Review collected by and hosted on G2.com.

Alina M.
AM
Alina M.
Digital Activation & Customer Care Manager
Enterprise (> 1000 emp.)
"A game changer for increasing conversion rates and understanding users!"
5/5
What do you like best about Omniconvert?

I have been working with the Omniconver tool for almost 10 years.

We used Explore both to increase the conversion rate and to personalize the consumer experience.

A/B testing helped us visibly increase CTR and CR and allowed us to confidently make data-based decisions.

Customizing and targeting the customer experience, from dynamically changing site content to custom pop-ups, has significantly improved user engagement.

To all this we have added On-Site Surveys for the understanding of our customers, visitors and potentials.

Throughout the learning process and beyond, whenever we had questions or needed assistance, the support team was prompt and helpful and went above and beyond to make sure we got the most out of the tool.

BONUS Seamless integration Review collected by and hosted on G2.com.

What do you dislike about Omniconvert?

Navigating the reporting interface can be a bit cumbersome, especially for users new to the platform. But the availability of the support team to guide us through any issues made the learning curve more manageable. Review collected by and hosted on G2.com.