SS
susan s.
Ecommerce Merchandising Manager
Enterprise (> 1000 emp.)
"Outstanding Customer Service Sets Omniconvert Apart"
5/5
What do you like best about Omniconvert?

I've been using Omniconvert for over a year and have nothing but positive things to say. What sets them apart is their customer service. Whenever I've had any question or issue, I've received near immediate assistance and resolution. Review collected by and hosted on G2.com.

What do you dislike about Omniconvert?

At this point of usage, I do not have anything negative callouts. Review collected by and hosted on G2.com.

Eduardo G.
EG
Eduardo G.
Group Product Manager
Small-Business (50 or fewer emp.)
"Outstanding Support and Powerful, User-Friendly Platform"
5/5
What do you like best about Omniconvert?

The platform is very complete, easy to use and quite powerful, but the customer service is outstanding and a differentiating factor. Review collected by and hosted on G2.com.

What do you dislike about Omniconvert?

It does need a bit of technical know how that some marketing teams might have trouble with. Still, the team over at Omniconvert will help at each step. Review collected by and hosted on G2.com.

Response from Sorin Enache of Omniconvert

Thank you for your kind words! We're glad to hear that you find our platform easy to use and powerful. Our team is committed to providing exceptional customer service, and we're pleased to hear that it has made a positive impact for you.

FB
Florens B.
Senior Ecommerce Consultant
Small-Business (50 or fewer emp.)
"Love the free version - cool insights!"
4.5/5
What do you like best about Omniconvert?

I love the free version with up to 50.000 sessions a month!

Ideal for us to test some things over the longer period of time until we get to larger amouints of traffic. Review collected by and hosted on G2.com.

What do you dislike about Omniconvert?

Iam missing some benchmarks for typical experiments or a library of applicable tests for my store. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Strong Value and Very Helpful Support"
4/5
What do you like best about Omniconvert?

Strong, low cost gets you very far ancd very helpful support . Review collected by and hosted on G2.com.

What do you dislike about Omniconvert?

Some technical difficulties with implementation on a bespoke Shopify theme. Review collected by and hosted on G2.com.

Verified User in Retail
IR
Verified User in Retail
Enterprise (> 1000 emp.)
"Exceptional level of expertise, structure and collaboration"
5/5
What do you like best about Omniconvert?

Omniconvert team represents a genuine partner — strategic, proactive and fully invested in our business success. Their implementation approach is impressively detailed and methodical. From planning to execution, every step is supported by data tracking, hypothesis validation and A/B testing. Keeping a close eye on performance, continous monitor ongoing experiments and ensure that every insight is translated into tangible results.

It never feels like a one-time project — it’s a continuous, thoughtful process.

They’re also very adaptive. Even when our priorities changed or we introduced new requirements, they handled it effortlessly. Their ability to pivot without losing focus is something that really sets them apart.

In the dynamic of retail it is crucial to oversee the next 10 steps ahead, that's why the team demonstrated their ability to create an complete and well organized backlog of optimization ideas. Everything was clearly prioritized, explained, and easy to follow. Review collected by and hosted on G2.com.

What do you dislike about Omniconvert?

After almost 2 years, nothing in particular to add as a dislike. Review collected by and hosted on G2.com.

Response from Sorin Enache of Omniconvert

Wow, this is such a thoughtful review, thank you!

It means a lot to hear how much you value the partnership and our strategic approach.

The way you described our process is exactly what we aim for: a mix of structure, adaptability, and long-term impact.

We really appreciate your trust over these past two years and love seeing the results we’ve achieved together.

Here’s to even more wins ahead!

Kim J.
KJ
Kim J.
Ecoms Manager
Small-Business (50 or fewer emp.)
"Outstanding Support That Goes Above and Beyond"
4.5/5
What do you like best about Omniconvert?

All staff/support at Omnicreate are super helpful and go above and beyond to help you achieve your goals Review collected by and hosted on G2.com.

What do you dislike about Omniconvert?

Site can be difficult to understand and get working correctly Review collected by and hosted on G2.com.

Verified User in Fund-Raising
AF
Verified User in Fund-Raising
Small-Business (50 or fewer emp.)
"A great platform for conversion optimization with A/B tests, surveys, and overlays"
5/5
What do you like best about Omniconvert?

Omniconvert shines through the combination of multiple conversion optimization tools in one platform. From A/B testing to personalization and surveys to overlay deployment. Setting up experiments is straightforward, integrations run smoothly, and the reports provide clear insights. The support team is truly excellent – always approachable and ready to help with both technical questions and topics like test ideas and conversion strategy. Review collected by and hosted on G2.com.

What do you dislike about Omniconvert?

For more advanced experiments, you sometimes need custom code, which can be a challenge for users without a technical background. Initially, there is a small learning curve, but once you get the hang of it, the platform is extremely powerful. Review collected by and hosted on G2.com.

Verified User in Events Services
AE
Verified User in Events Services
Small-Business (50 or fewer emp.)
"Simple, Functional, and Affordable—Just Needs a Bit More"
3.5/5
What do you like best about Omniconvert?

simplicity, functionality, and price :)) Review collected by and hosted on G2.com.

What do you dislike about Omniconvert?

integrations that aren't entirely clear; preview mode not working quite right Review collected by and hosted on G2.com.

AL
Alyssa L.
Content Marketing Manager
Mid-Market (51-1000 emp.)
"Consistent, Data-Driven Partner Delivering Real Results"
5/5
What do you like best about Omniconvert?

We have been collaborating with Omniconvert for years, and we truly wouldn’t want it any other way. Their team stands out for being consistent, data-driven, and solution-oriented, always approaching each step of our process with great care and thoughtfulness. No challenge has ever been too great for them to handle. Most importantly, we see real results—not just endless rounds of testing. Review collected by and hosted on G2.com.

What do you dislike about Omniconvert?

I have nothing negative to mention. They have been excellent partners to us over the years. Review collected by and hosted on G2.com.

Response from Sorin Enache of Omniconvert

This is such an amazing message to read, Alyssa, thank you! It’s been a real pleasure working with your team over the years, and we’re so glad the collaboration continues to bring real, measurable results.

We truly appreciate your trust and partnership. It’s feedback like this that keeps us motivated to keep improving and delivering even more value together.

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Top customer service"
4/5
What do you like best about Omniconvert?

The customer service has been outstanding, always responsive and helpful. I also appreciate the monthly meetings, where we receive valuable suggestions on how to enhance our pages. Additionally, the tool itself is user-friendly and offers great flexibility, making it easy to adapt to our needs. Review collected by and hosted on G2.com.

What do you dislike about Omniconvert?

The script noticeably slows down our page load times, which is expected with client-side A/B testing tools, but it's still disappointing. Additionally, the script relies on JavaScript eval() functions, which causes problems with the strict security header policies implemented on our website. Review collected by and hosted on G2.com.

Response from Sorin Enache of Omniconvert

Thanks for sharing this! We’re always improving performance; our latest async code with an anti-flicker solution keeps pages fast while running tests smoothly. Most users see little to no slowdown.

Also, for a stricter security setup, we just launched our server-side testing, which fully removes the need for eval(), so it provides 100% CSP-compliance.

If you need more details about it just reach out to our CS team, they're always happy to help.