Joshua R.
JR
Joshua R.
Small-Business (50 or fewer emp.)
"Intuitive A/B Testing with Excellent Support"
4.5/5
What do you like best about Omniconvert?

I love Omniconvert's very intuitive and easy-to-use UI, which still offers really in-depth complex features, allowing the ability to code or have in-house development. This makes it possible to set up some quite complex tests. I also really appreciate the quick support from Bogdan and his team, who are immediately happy to jump on chats or calls and even set up tests for us. Review collected by and hosted on G2.com.

What do you dislike about Omniconvert?

none Review collected by and hosted on G2.com.

Jim M.
JM
Jim M.
Founder & Managing Director
Small-Business (50 or fewer emp.)
"Omniconvert Makes A/B Testing So Much Easier"
5/5
What do you like best about Omniconvert?

We used the Omniconvert AB testing platform for several months now.. it's so much easier than other platforms, we love it Review collected by and hosted on G2.com.

What do you dislike about Omniconvert?

I haven't found anything to dislike after 5 months of using this product. Review collected by and hosted on G2.com.

Harry M.
HM
Harry M.
Ecommerce Executive
Mid-Market (51-1000 emp.)
"Great for understanding users and improving conversions"
4.5/5
What do you like best about Omniconvert?

It's beneficial to be able to advertise other products/pages creatively using our other category pages, by utilising the Omniconvert product takeover feature. Review collected by and hosted on G2.com.

What do you dislike about Omniconvert?

One downside is that it can take some time to get fully comfortable with the platform, especially when setting up experiments or navigating reports. A more streamlined interface and clearer onboarding would make it easier for new users to get started quickly. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Effortless A/B Testing with Excellent Support"
4/5
What do you like best about Omniconvert?

I really like Omniconvert's easy-to-use interface and the pricing, which influenced our decision to switch from VWO. The support team is great, always proactive and helpful, making the overall experience positive. The initial setup was pretty easy as well. Review collected by and hosted on G2.com.

What do you dislike about Omniconvert?

I wish there were some default tracking options like clicks on banners, closing overlays etc. Review collected by and hosted on G2.com.

Response from Sorin Enache of Omniconvert

Really appreciate you taking the time to share this! It’s great to hear that you’re enjoying the flexibility of Omniconvert Explore and that our support team’s been there when you needed them.

Good call on the help center too. We’re already working on expanding it with clearer, more in-depth content so setup and troubleshooting are even easier. Thanks again for the thoughtful feedback and for being part of our community!

Fabio B.
FB
Fabio B.
CRO Manager
Mid-Market (51-1000 emp.)
"Powerful A/B Testing and Personalisation with Standout Support"
4/5
What do you like best about Omniconvert?

A solid A/B testing and personalisation tool that delivers many of the same perks and features as the big names on the market, but at a more competitive price.

That said, the real stars of the show are the people behind the company. From the very first commercial contact through the integration phase, and all the way to technical support and the optimization consultancy service, we felt listened to, supported, and like we were constantly growing together. Review collected by and hosted on G2.com.

What do you dislike about Omniconvert?

It isn’t especially user-friendly for business users. The learning curve is fairly steep at the beginning, even for technical users, and the UI could use an update. That said, these are minor inconveniences overall.

It would also be nice to have a feature flag/rollout option to support quicker implementation of winning variants. Review collected by and hosted on G2.com.

Jesse P.
JP
Jesse P.
Small-Business (50 or fewer emp.)
"Responsive Support and User-Friendly Interface"
4.5/5
What do you like best about Omniconvert?

I really appreciate Omniconvert for the incredible support we've received. The support team is incredibly responsive and generous with their time, especially when we're setting up tests or troubleshooting issues. As a marketer with a solid development team, it's great to have that additional support. I also find the platform to be user-friendly, which helps expedite decision-making for our organization. Review collected by and hosted on G2.com.

What do you dislike about Omniconvert?

Most of the issues we have with the platform are that we didn't know a functionality existed. It's so comprehensive that some capabilities go unnoticed. Review collected by and hosted on G2.com.

Gary B.
GB
Gary B.
Small-Business (50 or fewer emp.)
"Easy Setup, Excellent Support with Omniconvert"
4.5/5
What do you like best about Omniconvert?

I find Omniconvert fairly easy to set up, and it's packaged with great support. Our point of contact, Bogdan, has been very helpful in fine-tuning or adjusting tests to make them work correctly. Review collected by and hosted on G2.com.

What do you dislike about Omniconvert?

The audience tab. I think it should have a conversational flow to set it up instead. I get asked often by our team how that part works again and again. Review collected by and hosted on G2.com.

Alina P.
AP
Alina P.
Customer experience manager ecommerce & mobile app
Enterprise (> 1000 emp.)
"Proactive, Creative Team That Feels Like a True Partner"
5/5
What do you like best about Omniconvert?

We've been working with Omniconvert for several years and the collaboration has been consistently excellent. The team & support is proactive, creative, and solution-oriented they don’t just deliver data, they help us understand it and turn it into action. Thanks to their suggestions and implementations our online presence is now much more relevant and engaging for users. We use the platform for A/B testing and to support our communication campaigns. The Explore platform gives us real-time access to insights, allowing us to work both independently and with their guidance - and it's very easy to use. The results speak for themselves we’ve seen significant improvements and real impact. Review collected by and hosted on G2.com.

What do you dislike about Omniconvert?

Sometimes their enthusiasm leads to a lot of ideas at once, which can be a bit overwhelming but it's a good problem to have! Review collected by and hosted on G2.com.

Response from Sorin Enache of Omniconvert

This made our day, thank you Alina! We’re happy to hear how much you’ve enjoyed working with our team and that the platform helped you get real results.

Totally fair point about the enthusiasm, we get excited about new ideas! We’ll make sure to pace them better next time. Thanks for the trust and for being such a great long-term partner!

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Enterprise (> 1000 emp.)
"Comprehensive Tool with Fast, Helpful Support"
4.5/5
What do you like best about Omniconvert?

I’m very happy with the Omniconvert software. It’s comprehensive, and for us it was important to be able to start with Omniconvert as a good option for a starter account, so we could test whether the software fits our needs. Customer service has been very quick and helpful—not just at the beginning, but also after using it for a few months now. Review collected by and hosted on G2.com.

What do you dislike about Omniconvert?

No downsides so far. There are a lot of possibilities, which can sometimes make it difficult to set up an A/B test. On the other hand, Omniconvert’s very good and helpful support will guide you through the process. Review collected by and hosted on G2.com.

Michael P.
MP
Michael P.
CEO
Small-Business (50 or fewer emp.)
"Flexible, versatile, and recommendable"
5/5
What do you like best about Omniconvert?

I appreciate the ability to customize almost everything with Omniconvert and implement it with custom code, which makes it very useful. This flexibility removes the limitations that many other software solutions often have. Additionally, I find it extremely useful that Omniconvert offers a variety of applications, whether through service functions or experiments. This makes the application very versatile and widely applicable. Another major advantage is the integration, which works smoothly with our other tools, such as our newsletter tool. I would particularly like to highlight Omniconvert's ability to help us better understand our customers, which is extremely valuable for our product range planning. The support in lead generation is also crucial and has a positive impact on our revenue. Finally, Omniconvert combines all the functions we need in a single tool, which no other provider could offer before, making it a significant advantage for us. Review collected by and hosted on G2.com.

What do you dislike about Omniconvert?

The user guidance for surveys and experiments is not perfect and suffers from suboptimal usability. I find it lacks some flexibility. Review collected by and hosted on G2.com.

Response from Sorin Enache of Omniconvert

That’s great feedback, thank you for sharing it Michael! I hear you on the survey and experiment usability. we know there’s still room to make the setup flow smoother, and we’re already working on improvements to give you more flexibility there.

Really appreciate everything you said about the tool’s versatility and integrations. It’s awesome to hear how Omniconvert helps you understand your customers better and even impacts your revenue. Thanks for being such an engaged user and for the thoughtful review!