
I really like Omniconvert for several reasons. They have a great customer service team, which is something many experimentation platforms lack. I know I can count on Omniconvert's people to help me whenever needed. I appreciate that they are always open to chat and really understand my problems. They are proactive about any issues that might arise. For example, we hit our monthly usage limit, and their team contacted us and provided extra usage for the month with no strings attached, making me feel really valued. The initial setup was not challenging at all because they were very helpful; we had onboarding calls and got everything we needed. Omniconvert also offers better prices and better customer experience, which is why we switched from VWO. Review collected by and hosted on G2.com.
Sometimes the platform isn't as fast for data analysis, but again, whenever this happens, I get in contact with the team and they explain everything promptly. Also, this was happening at a moment that they were moving databases, which is expected to happen. Review collected by and hosted on G2.com.