Omniconvert Reviews & Product Details

I heard about this tool for some time but it seemed to me a little bit pricey and I wasn't sure if I would really benefit from it since our ecommerce store has low traffic (12-20000ses/month). But the opportunity presented itself when Omniconvert launched Relief Fund campaign in which they give one-year free access to their tools (as far as I know you still can apply for this program).

It’s an amazing tool, you can make A/B tests, overlays, personalizations, surveys, all of them with countless configuration options, which is really great but could make this tool also a little bit overwhelming. Even if you have at your disposal plenty of templates, if you are not a tech guy, it could be challenging. You can make the most of it if you have a skilled and talented person inside whom to be able to use this product properly.

In the beginning I was struggling to run a few projects and being on a free program I didn’t expect any support at all, I was assuming it was a self-service platform. Oh boy, but I was all wrong! They proactively contacted me trying to assist and help me and answered all the questions I had not only about the platform but also about best practices.

So, great features and outstanding support. Must have for any ecommerce and I recommended it to all in this business (except my competition).Probably most beneficial for mid and large ecommerce stores which could make the most of all this features Review collected by and hosted on G2.com.

A I already said, the downside could be that although has a number of ready made templates, it’s still a very complex tool and without the inside talent, it could be overwhelming Review collected by and hosted on G2.com.

The platform is flexible, intuitive and easy to use by any marketer. It's true, the platform also allows more complex approaches to its functionalities, in which case programming knowledge is helpful. The Omniconvert support team was, at least in my case, exceptional and responded professionally to my needs. A support at its very best.

Beyond that, I was really impressed from the beginning that the functionality of the platform helps you make a huge step towards the customer, in the need to understand him and meet his needs, helps you to connect with the customer, with whom you try to have a dialogue in a special harmony. (Metaphorically speaking, this dynamic in the relationship with the client maybe should take place as in Aikido :), an ancient martial art, in which this 'dance' has no friction, and the balance and harmony are essential. I am referring here strictly to the idea of harmony and not to that of confrontation). Review collected by and hosted on G2.com.

So far, the only problem for me is that for more detailed analysis I need a code implementation team on the site. But this is a challenge that is not related to the Omniconvert platform. Review collected by and hosted on G2.com.

The flexibility it offers is fantastic - as long as you can imagine what you want to do, it should be possible! The ability to pick up on variables on the page is also a fantastic feature. Review collected by and hosted on G2.com.

It can at times require some fairly extensive CSS/HTML knowledge - but provided you are comfortable with this or have the internal capabilities - then it's a fantastic service and tool to have in your arsenal. Some drag and drop style templates exist for surveys and overalys - but they are quite basic. Review collected by and hosted on G2.com.

Omniconvert can make wonders on your website, no kidding!

You can run A/B testing, personalizations, overlays and surveys and so the possibilities are almost limitless. And on top of all the support is on another level. Just contact somebody from their team and you'll get all the assistance that you need from people that are really passionate about their work. Review collected by and hosted on G2.com.

Sometimes the tool requires HTML/CSS knowledge so if you are comfortable with those than you're good to go. Review collected by and hosted on G2.com.

The atention to the client and how they manage to help you in any way you want. Review collected by and hosted on G2.com.

Is hard to dislike something when you see how devotate they are in solving problems Review collected by and hosted on G2.com.

Lot of functionalities. Good support team. Review collected by and hosted on G2.com.

We need more informations about setting up the platform. Review collected by and hosted on G2.com.

They have a great customer support....... Review collected by and hosted on G2.com.

Nothing they are ok. I am still implementing. Review collected by and hosted on G2.com.

They open your eyes and focus your investments in the area that is the most profitable for you. Review collected by and hosted on G2.com.

The fact that there aren't too many specialist that you can hire, once you get the insights and you know what you have to do. Review collected by and hosted on G2.com.

I like that the platform it is easy to use and has many features for marketers to improve the conversion rates. Review collected by and hosted on G2.com.

Noting for now. I like how the platform works. Review collected by and hosted on G2.com.

I use Omniconvert for 2 purposes, AB testing and email optin pop ups. It's been a great experience. I was initialy using Google Optimize but didn't like how it made my website jittery sometimes. Omniconvert worked well in this aspect.

Email optin popups is very robust as well, and allows for more segmentation and personalization. Over time, I think I'll explore more features and options of the email optin feature. Definitely a powerful tool Omniconvert has here. Review collected by and hosted on G2.com.

Coming from a design perspective, I felt that the user experience could be improved, making it more intuitive and faster.

Customization of the templates could be improved. The templates are not very well-design and a bit too specific sometimes. The templates are not very easy to edit and I have to manually go to the html/css editor and edit the code directly. This is not very friendly for many businesses that are non-technical. Review collected by and hosted on G2.com.

Great insights from their technical guys, great ideas for AB Testing and a very transparent process Review collected by and hosted on G2.com.

Nothing at this point and i am sure that it will remain this way Review collected by and hosted on G2.com.

Simple to use. Once I've set it up I don't have to login into it everyday. It keeps doing what it's supposed to do. For us that is showing popups and measuring conversions. Review collected by and hosted on G2.com.

Not much. The tool does what it promises. Review collected by and hosted on G2.com.

The easy-to-use interface and the many different segmentation possibilities. Further it is very easy to create a custom goal for all sorts of different parameters you would like to keep track of in a given A/B splitteasting.

All in all the Omniconvert platform has everything you need to get started with A/B splittesting Review collected by and hosted on G2.com.

Coding A/B splittests with jQuery within the Omniconvert platforms A/B splittesting setup can be a little bit difficult. But that's what you would expect from an A/B splittesting editor within the A/B splittesting platform. We use a Chrome extension in order to quickly be able to run our jQuery and check how it works with a page refresh, a button click or another thing. Review collected by and hosted on G2.com.

We’ve been working with Omniconvert for almost one year, our experience with their product showed a powerful tool with a nice and simple interface together with a UI offering a natural and intuitive experience.

The team is helpful and dedicated to offering a positive experience. What made Omniconvert stand out is the combination between the product itself, the fast response time and the communication with the team. Review collected by and hosted on G2.com.

What would need improvement is the documentation: the features and terminology could be presented in more detail (glossaries, scenarios, faqs, etc.).

The interface could be improved to enable a better access to certain elements and to offer the choice of a personalised pre-set for displaying data (main website, website overview, etc.). Review collected by and hosted on G2.com.

Is easy, stable and works with any website. Also the setup and test are easy to use. Review collected by and hosted on G2.com.

the code and design editor is really bad at this time, hope they work on that in the future. Review collected by and hosted on G2.com.

The fresh perspective they bring on traffic. The abundance of optimization ideas. The analytical thinking. The comprehensive and rigorous reporting. The "can do" approach. The outstanding team. Review collected by and hosted on G2.com.

Here and there some minor bugs of the editor, but nothing significant. Some features might be better documented, especially for self-studying users. Review collected by and hosted on G2.com.

The editor for the AB test is really easy to use and follows a systematic workflow to ensure you set up the test in a way for you to succeed. I also receive exceptional support should any problems arise. Review collected by and hosted on G2.com.

I have honestly found everything really intuitive Review collected by and hosted on G2.com.

Compania Omniconvert o stiu de peste 3 ani de zile.

Sunt indragostit de aceasta companie. Este singura companie de IT pe care am avut ocazia sa o vizitez personal. Biroul in care lucreaza este foarte frumos si interiorul arata asemanator marilor companii din IT. Review collected by and hosted on G2.com.

Unpleasant things? First they have a very good chat system. You can write and receive 10-20 minutes maximum response, sometimes even instant. But most important in this is that it keeps chat history. There have been situations where someone happened at 1 o'clock in the morning chatting replied.

Answers chat are extremely well documented and even studying the issue person to have. Review collected by and hosted on G2.com.

I have worked with Omniconvert for the past 6 months. They have assisted us with A/B testing on our website and I have found them to be creative and proactive in bringing ideas to me, and translating my ideas into workable models on our website. Review collected by and hosted on G2.com.

There are two options with Omniconvert. You can either use the product yourself, or hire them to do it for you. In our case, we hired Omniconvert and they are doing advanced popups I could never create myself. The interface and work required for me to do it is beyond my skill. I also find the interface a little intimidating. Using Omniconvert to create things is the only way for us to use the product. Review collected by and hosted on G2.com.

I like how simple it is for us to be able to make split tests happen quickly and easily. Most importantly, I don't need to get the design team to make a brand new design from scratch, instead we can use the very simple to understand WYSIWYG editor to make it happen.

We've been able to scale very quickly with this and don't have to involve alot of extra people. We're a small company and instead of having an entire department of 10 people dedicated to this, we've got 1/2 a person here and there. The software allows us to actually make data-driven design decisions (lots of Ds!) very quickly.

The customer service has been FANTASTIC. I've sent in alot of feature requests over time and it's been very valuable for for us to not only get responses on when they happen, but they're often implemented quickly. It's great to feel like we're part of a great product that's easy to use and easy to follow. Review collected by and hosted on G2.com.

Now that they're transitioning from Marketizator to Omniconvert, there's a bit of clunkiness on the back end, but overall the experience is great. Review collected by and hosted on G2.com.

I use Omniconvert to deliver email acquisition pop-ups. I've used more robust marketing conversion platforms and Omniconvert is a fraction of the price if you only need to do basic campaigns. Omniconvert can handle complex campaigns but I cannot offer insight on complex campaign setup.

You can have sub-accounts and there is a free account option for low-traffic users. Sub-accounts is an important feature for me because my client has multiple brands. Some brands have higher traffic on their websites than others. Being able to combine traffic from all sites to come up with a price while also keeping campaigns separate saves my client money. The platform I used in the past charged for each brand which became too expensive.

Omniconvert is easy to setup. Some features include A/B testing, surveys, web personalization, exit-intent, and templates. Omniconvert also offers great customer service. My account rep makes suggestions and ideas to try which I appreciate. Review collected by and hosted on G2.com.

The platform is slightly inefficient to use. You set up creative and publish your campaign in different areas. I would like if setting up a campaign was more like a wizard where you're guided through each step.

I also think the templates could be improved. The templates are specific and not general enough for basic campaigns. The templates are not easy to edit to what you need so I always end up designing my own. Review collected by and hosted on G2.com.

The team we worked with to set up our trial survey was very helpful. The survey was easy to understand and it was quick to get going. We could customize the design so that it looked seamless on our site. Review collected by and hosted on G2.com.

There is a dashboard that shows the overall stats and metrics for your survey. It was easy to see the trends and aggregate numbers, but not easy to see people's individual responses and comments (those came through email). It was unclear whether I could find this info in the dashboard at all. Review collected by and hosted on G2.com.

They are really smart and understand how to analyze site performance, and make actionable recommendations. Also, incredibly friendly - nice plus! Review collected by and hosted on G2.com.

The only thing I can think of that could be improved is the reporting cadence and delivery. They do send great reports but I felt like I had to ask for them and with such an insanely crazy, start up schedule, that was challenging. Would be nice just to get them on a regular, and predictable schedule so I didn't have to think about making sure to ask for it. Review collected by and hosted on G2.com.

I am using it for our bussines website. An online store which sells security and automation sistems. (www.a2t.ro) But also for my personal website for wedding photography www.paulalbu.ro Review collected by and hosted on G2.com.

I would like more design options for the surveys and forms. Review collected by and hosted on G2.com.

Omniconvert has a simple to learn, elegant interface and top-notch support. Review collected by and hosted on G2.com.

I have yet to go beyond free - trial, so nothing to dislike yet. Review collected by and hosted on G2.com.