I heard about this tool for some time but it seemed to me a little bit pricey and I wasn't sure if I would really benefit from it since our ecommerce store has low traffic (12-20000ses/month). But the opportunity presented itself when Omniconvert launched Relief Fund campaign in which they give one-year free access to their tools (as far as I know you still can apply for this program).
It’s an amazing tool, you can make A/B tests, overlays, personalizations, surveys, all of them with countless configuration options, which is really great but could make this tool also a little bit overwhelming. Even if you have at your disposal plenty of templates, if you are not a tech guy, it could be challenging. You can make the most of it if you have a skilled and talented person inside whom to be able to use this product properly.
In the beginning I was struggling to run a few projects and being on a free program I didn’t expect any support at all, I was assuming it was a self-service platform. Oh boy, but I was all wrong! They proactively contacted me trying to assist and help me and answered all the questions I had not only about the platform but also about best practices.
So, great features and outstanding support. Must have for any ecommerce and I recommended it to all in this business (except my competition).Probably most beneficial for mid and large ecommerce stores which could make the most of all this features Review collected by and hosted on G2.com.