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FH

Frank H.

Webshop Manager

Small-Business (50 or fewer emp.)

2/24/2021

"Good solution that was tailored to meet our requirements/use case!"

4/5

What do you like best about Omnia Retail?

Easy set-up, fast insights, good support Review collected by and hosted on G2.com.

What do you dislike about Omnia Retail?

some pretty default reporting is not included and comes with an extra price. Review collected by and hosted on G2.com.

Response from Haiko Krumm of Omnia Retail

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Hi Frank, thank you for your positive review and I'm really happy we got this project started! Looking forward on the rest of our collaboration and let's discuss your reporting needs in our update call upcoming Friday.

UR

Verified User in Retail

Mid-Market (51-1000 emp.)

11/25/2020

"Good communication and cooperation with people with knowledge."

4/5

What do you like best about Omnia Retail?

Cooperation with Omnia went very smoothly. This fine collaboration was made possible in part because Omnia has a very tight on-boarding programme. In addition, there is not much contact and there is always room to ask questions. Omnia's set-up is so easy to understand that our category managers were able to quickly get to work with the tool. Review collected by and hosted on G2.com.

What do you dislike about Omnia Retail?

Nothing. The cooperation went so well that we have no areas for improvement. Review collected by and hosted on G2.com.

What problems is Omnia Retail solving and how is that benefiting you?

With 17.000 live products (in NL) we were forced to pick up our pricing in an automated way. We were losing sales because we were overpriced. Our current EBITDA percentage leaves room to test selling prices and look for the right pricing strategy. In summary:

- Increase turnover;

- Investigate best pricing strategy by testing. Review collected by and hosted on G2.com.

Response from Haiko Krumm of Omnia Retail

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Thank you for your review and very happy you are so positive on our onboarding program and tool! Regards, Haiko

IB

Verified User in Building Materials

Mid-Market (51-1000 emp.)

1/27/2021

"Omnia give us insights"

5/5

What do you like best about Omnia Retail?

Omnia has helped us a lot to gain insights about the offer of our products online. The site is very clear and provides a lot of insight. The people at Omnia are very help full. Review collected by and hosted on G2.com.

What do you dislike about Omnia Retail?

We are not working long with them and at this point I don't have any dislikes Review collected by and hosted on G2.com.

Recommendations to others considering Omnia Retail:

Pleasant cooperation, always willing to help and tackle any challenges quickly and come up with good solutions. Review collected by and hosted on G2.com.

What problems is Omnia Retail solving and how is that benefiting you?

Insight of over product for online selling. We used to do it by hand so the more information in a one "click" and up to date Review collected by and hosted on G2.com.

Response from Martijn Crooijmans of Omnia Retail

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Thank you for your positive review, I'm very pleased Omnia provides you with a lot of insights and that you enjoy our collaboration. I'm looking forward to helping you with the planned automation between our tool and your systems!

TH

Thomas H.

Mid-Market (51-1000 emp.)

9/2/2020

"Great tool for monitoring prices"

4.5/5

What do you like best about Omnia Retail?

Omnia Retail is an excellent tool to monitor web prices. The interface is clear and straightforward. The match rate of the articles is high (98%) and the customer service is fast. Review collected by and hosted on G2.com.

What do you dislike about Omnia Retail?

Not many drawbacks. The data is currently split by article. A split based on webshops would be a nice addition. Review collected by and hosted on G2.com.

Response from Maud Castelijn of Omnia Retail

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Hi Thomas, thank you very much for your great review. We are very happy to hear you like Omnia's interface, data match rates and that Omnia helps you monitoring web prices. In our Pricewatch Export you can already see the data split based on webshops by including 'Shop Name' and filtering on this. You can always reach out to our customer service and they can help you set it up! Maud

TL

Timon L.

Online Marketeer

Mid-Market (51-1000 emp.)

9/29/2020

"Great pricing tool and easy to use"

5/5

What do you like best about Omnia Retail?

It automates your pricing strategy, is easily adaptable and keeps innovating to help our business find the best pricing for our products. Before OMNIA, we had one fulltimer correcting prices all day long. Now it is has been automated and updated multiple times a day. Review collected by and hosted on G2.com.

What do you dislike about Omnia Retail?

Near flawless program, not much to suggest! Review collected by and hosted on G2.com.

Response from Haiko Krumm of Omnia Retail

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Thank you very much for the review and great compliments Timon! I shared your review with our team and am very happy Omnia delivers you so much value. Haiko

EC

Verified User in Computer Hardware

Enterprise (> 1000 emp.)

2/23/2021

"Reliable service"

4/5

What do you like best about Omnia Retail?

The data seems to be valid and they offer more than one comparison site, which makes it easier to have one middleman for multiple sites. Review collected by and hosted on G2.com.

What do you dislike about Omnia Retail?

The frequency of data from comparison sites only comes in 4 times a day, this is not up to market standard of other regions in Europe. Review collected by and hosted on G2.com.

Response from Tommy Hackley of Omnia Retail

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Thank you for the review Martin! We're glad to hear that you can count on our software for consistently high quality data. Thank you also for your insightful feedback on our frequency, which is always welcome and has been shared with our Product team!

AR

Verified User in Retail

Enterprise (> 1000 emp.)

8/28/2020

"Great tool and great service"

4.5/5

What do you like best about Omnia Retail?

- Easy interface

- Easy to work

- Made dynamic pricing working for us

- Perfect service

- Good implementation

- Flexibility

- Know-how Review collected by and hosted on G2.com.

What do you dislike about Omnia Retail?

- Sometimes you can lose the overview in all the business rules and exports. Would be nice if you can group some rules and exports. Review collected by and hosted on G2.com.

What problems is Omnia Retail solving and how is that benefiting you?

We realized that we didn’t have the same amount of price mutations then the average in the market. So we were not always competitive. Beside of this our prices where not dynamic and based on elasticity. Now we are most of the time competitive and are our prices based on elasticity.

Another big benefit is the improvement in efficiency. Review collected by and hosted on G2.com.

Response from Haiko Krumm of Omnia Retail

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Thank you very much for your great review and we are very happy to hear Omnia helps you to be competitive and efficient! Also appreciate the feedback on possible improvement of business rule & export overview. Recently we added filtering to already improve this overview, but more to come!

US

Verified User in Sports

Small-Business (50 or fewer emp.)

4/7/2021

"Great team"

4/5

What do you like best about Omnia Retail?

the Team ;-)

All the support to go ahead Review collected by and hosted on G2.com.

What do you dislike about Omnia Retail?

It cost a lot of time to implement feeds and translate pricing strategies in rules Review collected by and hosted on G2.com.

Response from Marwa Lamouni of Omnia Retail

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Thank you for your kind words, you are part of our team in our books 😊 We understand that the initial setup takes some more time. We try to make it as easy as possible for you and believe it is also valuable time to reflect on your own commercial and pricing strategies. We are looking forward to helping you implement a strategy and all there is to come!

CB

Chantal B.

Site Merchandising Manager Customer Experience & Digital

Enterprise (> 1000 emp.)

11/20/2020

"Great for Pricing Strategy"

4.5/5

What do you like best about Omnia Retail?

Omnia is helping us to sharpen our online pricing strategy globally.

The tool provides helpful insights of competitor pricing.

Fast response time from customer support.

It's great that the team contributes to specific business issues. Review collected by and hosted on G2.com.

What do you dislike about Omnia Retail?

Readability of the dashboard could be improved.

Provide (inspirational) sessions in which you share tips & tricks for extracting data, making analysis etc. Review collected by and hosted on G2.com.

Response from Haiko Krumm of Omnia Retail

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Hi Chantal, thank you again for this great review. As just discussed we can already deliver more insights if you add more datapoints to Omnia. Additionally insights is one of our roadmap priorities for upcoming period.

And I like your suggestion on inspirational sessions. We host a yearly event, Reinvent, which unfortunately didn't take place this year due to Covid. You can take a look at the aftermovie and presentations from last year: https://www.omniaretail.com/omnia-reinvent. We also host webinars and share inspiration and news in our blogposts. And I would like to facilitate an inspirational session specifically for your Opcos. Let's discuss in our business review next month!

Haiko

See how Omnia Retail improved

UR

Verified User in Retail

Enterprise (> 1000 emp.)

8/27/2020

"most advanced pricing tool with best usability"

5/5

What do you like best about Omnia Retail?

easy to implement, very flexible to cope with different price strategies. Very good usability that helps with adoptation within the company. Very powerful price elasticity tools and perfect for margin/revenue optimalisation Review collected by and hosted on G2.com.

What do you dislike about Omnia Retail?

nothing to be honest, whenever I see an opportunity to improve Omnia is very eager and flexible to amend their software. Review collected by and hosted on G2.com.

Recommendations to others considering Omnia Retail:

easy to implement, very flexible to cope with different price strategies. Very good usability that helps with adoptation within the company. Very powerful price elasticity tools and perfect for margin/revenue optimalisation Review collected by and hosted on G2.com.

What problems is Omnia Retail solving and how is that benefiting you?

monitoring competitor pricing, realtime pricing, revenue optimalization, margin optimalization, markdowns for old stock Review collected by and hosted on G2.com.

Response from Haiko Krumm of Omnia Retail

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Great to have seen you grow into such an Omnia ambassador over the years, together improving the pricing processes of various enterprise retailers, with success! We highly appreciate your feedback and input to continuously improve our own offering as well. We hope to do many more projects in the future!