Kevin G.
KG
Kevin G.
Small-Business (50 or fewer emp.)
"Great imporovements"
4.5/5
What do you like best about Omnia Retail?

The finally updated their platform and listened very well to their clients while making it better. Great assistence during the migration. Review collected by and hosted on G2.com.

What do you dislike about Omnia Retail?

Some features where lost during transition and I must say their not cheap. Review collected by and hosted on G2.com.

Verified User in Retail
ER
Verified User in Retail
Mid-Market (51-1000 emp.)
"User friendly extensive pricing tool"
4.5/5
What do you like best about Omnia Retail?

Plug and Play

Clear overview of competitors and pricing strategy

Customer service Omnia team

Communication with Omnia organisation Review collected by and hosted on G2.com.

What do you dislike about Omnia Retail?

Would be useful to have a possibility to use pre-set templates Review collected by and hosted on G2.com.

Verified User in Consumer Electronics
UC
Verified User in Consumer Electronics
Mid-Market (51-1000 emp.)
"Omnia is the software to use for valuable insights in data, competitors and pricing"
4/5
What do you like best about Omnia Retail?

Omnia helps us to get the most out of our assortiment in a dynamic market on a daily basis. It helps us to reduce time which we can invest in other parts of our business. Review collected by and hosted on G2.com.

What do you dislike about Omnia Retail?

Omnia is very helpfull, but it costs time and effort to fully understand the possibilities and impossibilities. When learning Omnia it's hard to pin point which parts you want to learn the best to implement it in your daily business operations. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Great tool which is easy to setup and with dedicate support from the Omnia Team"
4.5/5
What do you like best about Omnia Retail?

The simplicity of setting up pricing strategies and the support of the team Review collected by and hosted on G2.com.

What do you dislike about Omnia Retail?

Currently it is not possible to folow the full calculation of the price recommendation. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Intuitive and highly flexible product. Very helpful und fast support team"
5/5
What do you like best about Omnia Retail?

- Flexibility of the tool allows to implement tailor made strategies

- Easy handling

- Fast adaptions possible

- Market insights

- Very helpful support team, which is always answering quickly Review collected by and hosted on G2.com.

What do you dislike about Omnia Retail?

There is nothing really negative about Omnia. Speed of calculations could be better Review collected by and hosted on G2.com.

Verified User in Sports
US
Verified User in Sports
Mid-Market (51-1000 emp.)
"Patagona Pricetracer - easy-to-use tool with easily reachable service contact"
4/5
What do you like best about Omnia Retail?

The Patagona Pricetracer tool is easy to use and you get faster evaluations of the products in the market. The service in the background is great and you always get very quick and competent responses. The team is also open to feedback and suggestions for optimizations. Review collected by and hosted on G2.com.

What do you dislike about Omnia Retail?

The Patagona Pricetracer tool sometimes shows somewhat unclear data for me, which means I can't quickly get the evaluations I would like to do. Basically, the tool is very good for product analyses, but at the meta level, the overview is somewhat lacking. Review collected by and hosted on G2.com.

SV
Sven V.
Small-Business (50 or fewer emp.)
"Excellent Customer Service! Easy to set up software"
4/5
What do you like best about Omnia Retail?

The level of support you get from the Omnia team is both professional, fast and personal.

Easy set-up and almost no maintance. The system provides a lot of possibilities for setting up different pricing strategies.

Very happy with the tool! Review collected by and hosted on G2.com.

What do you dislike about Omnia Retail?

When setting up a pricing strategies which diviates from the "normal" stategies I can be complicated to translate this into the current state of the software. Work arounds are possible but need more attention. Review collected by and hosted on G2.com.

ML
Marijn L.
Mid-Market (51-1000 emp.)
"Great tool, great service"
4/5
What do you like best about Omnia Retail?

The dashboard is working really easy and it's like plug and play. Besides the service from the support team and the accountmanager Hector is quick, friendly and helpful. They go next step. Review collected by and hosted on G2.com.

What do you dislike about Omnia Retail?

So far not really things that can be disliked. Sometimes the data doesn't load properly in the dashboard an easy log off and log in can help. Otherwise the support will solve it immediately. Review collected by and hosted on G2.com.

Verified User in Consumer Electronics
AC
Verified User in Consumer Electronics
Enterprise (> 1000 emp.)
"Omnia is a great tool & team to have for the competitive pricing landscape."
4.5/5
What do you like best about Omnia Retail?

Omnia's dynamic pricing tool has been great in keeping our prices competitive. Their customer service and partnership team has also been fantastic, ensuring everyone involved is happy.

We can easily create strategies and logic to fulfill our specific demands. The best part of Omnia is that you can make the playground you wish to play in through dynamic pricing guidelines, strategies and spesific logics. Review collected by and hosted on G2.com.

What do you dislike about Omnia Retail?

The complexity of the landscape is well known, so most dislikes are due to that. Some minor issues regarding data, scrapping etc., have been minor roadblocks.

The user interface can be adapted to welcome newer users better as well. Review collected by and hosted on G2.com.

MB
Morgan B.
Enterprise (> 1000 emp.)
"Reliable data and great customer service"
4.5/5
What do you like best about Omnia Retail?

Besides the obvious, the data. I like the commitment and swift support from the account managers. Review collected by and hosted on G2.com.

What do you dislike about Omnia Retail?

The popularity measurement could be improved. Review collected by and hosted on G2.com.