Verified User in Retail
IR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Convenient tool with lots of features"
3.5/5
What do you like best about Omnia Retail?

Fast Interface, implementation was easy. Review collected by and hosted on G2.com.

What do you dislike about Omnia Retail?

The costs are relatively high, the support could be a little better Review collected by and hosted on G2.com.

Jodi D.
JD
Jodi D.
Pricing specialist
Mid-Market (51-1000 emp.)
"Review Omnia"
4/5
What do you like best about Omnia Retail?

User friendly

Good support

Smooth integration Review collected by and hosted on G2.com.

What do you dislike about Omnia Retail?

I would like to see more detailed features

More competitor insights Review collected by and hosted on G2.com.

Katharina A.
KA
Katharina A.
Senior Performance Marketing Manager
Mid-Market (51-1000 emp.)
"Good value for money, fast support"
4/5
What do you like best about Omnia Retail?

Good competition observation, fast & friendly support, international team; invitations to pricing events are possible. Review collected by and hosted on G2.com.

What do you dislike about Omnia Retail?

The pricemonitor cannot yet handle complex requirements properly. Review collected by and hosted on G2.com.

Muhammad Umer M.
MM
Muhammad Umer M.
Solution Sales Manager
Small-Business (50 or fewer emp.)
"Does research for you"
4.5/5
What do you like best about Omnia Retail?

It's one of the best solution to do price research for you so your prices are always competitive in the market. Review collected by and hosted on G2.com.

What do you dislike about Omnia Retail?

So far I haven't had a reason to dislike them. Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"I used Omnia Retail when researching ways to strategize for my business and would recommend it!"
5/5
What do you like best about Omnia Retail?

I loved the ease of the service. It was easy to use and quick. Review collected by and hosted on G2.com.

What do you dislike about Omnia Retail?

Sometimes, there were terms that I didn't understand, and would love to have the option to have someone help walk me through them and how they could help my business. Review collected by and hosted on G2.com.

PS
Patrick S.
Marketing manager, Business data analyst
Small-Business (50 or fewer emp.)
"Monitor prices effectively"
4.5/5
What do you like best about Omnia Retail?

Automated and scalable way to monitor prices across the web.

The exported files allow you to include the results for other purposes.

Their teams are responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about Omnia Retail?

You rely on the technical team to set up a new competitor website. Review collected by and hosted on G2.com.

Verified User in Internet
AI
Verified User in Internet
Small-Business (50 or fewer emp.)
"Patagona"
4/5
What do you like best about Omnia Retail?

Fast response time and you always get a good answer quickly

Reliable tool and you can adjust a lot Review collected by and hosted on G2.com.

What do you dislike about Omnia Retail?

I would wish that one could see the minimum price directly and not just the general minimum price that we pass on. Review collected by and hosted on G2.com.

Response from Suzanne Meinders of Omnia Retail

Hello,

Thank you for your review, unfortunately it is anonymous, so we cannot contact you. We would like to understand what you meant by the minimum price to see if we can do something. If this has not yet been discussed, please contact support@patagona.de or your CSM.

Best regards,

Your OmniaRetail Team

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Possible complex pricing strategies but simple to use"
5/5
What do you like best about Omnia Retail?

The interface is simple to use. We use the tool multiple times a week and it works like a charm.

The integration and implementation is easy so we were able to connect several stores quickly. The customer support is friendly and highly qualified. Review collected by and hosted on G2.com.

What do you dislike about Omnia Retail?

The user interface could look a little more modern. Review collected by and hosted on G2.com.

JS
Joery S.
Mid-Market (51-1000 emp.)
"Omnia offers excellent onboarding, extrensive possibilities and premium customer succes management"
4.5/5
What do you like best about Omnia Retail?

Omnia Retail offers a reliable tool with a lot of freedom to experiment with strategies and has clear solutions to check the outcome of the strategies. Therefore you are able to make changes and adjustments by yourself and work very efficient. On top of that the excellent onboarding proces takes you through everything you need to know to start working on your own pricing strategies. If you have questions regarding formula's or possibilities the customer succes manager responds very quick with in our case good solutions. They also post interesting blog's with insights on different strategies which helped us with creating our own strategies. Review collected by and hosted on G2.com.

What do you dislike about Omnia Retail?

It would be great to have more in-dept dashboard filtering and more types of comparison charts to get a quick glance of pricepoints for specific brands or product types. All this information is already availbable but it is spread acros different tabs and not easily comparable. Review collected by and hosted on G2.com.

Response from Melissa Cron of Omnia Retail

Thank you for your positive review and for expressing your satisfaction, Joery! We greatly appreciate your feedback. In response to your comments, we are actively developing new insights as part of our upcoming product. During our next meeting, I will be delighted to provide you with a detailed demonstration of these exciting additions.

Verified User in Sporting Goods
US
Verified User in Sporting Goods
Enterprise (> 1000 emp.)
"Great Product with an amazing team behind it."
4.5/5
What do you like best about Omnia Retail?

OMNIA has proven to be an invaluable asset for implementing dynamic pricing on Amazon. Since integrating this tool into our business, we have witnessed a substantial increase in our sales and revenue. The ability to dynamically adjust prices in real-time based on market demand and competition has given us a competitive edge that we never knew was possible.

One of the standout aspects of working with OMNIA has been their outstanding communication. The team at OMNIA has been highly responsive, proactive, and genuinely attentive to our needs. They have always been available to address any queries or concerns promptly, making the entire experience smooth and enjoyable.

It's worth noting that the team behind OMNIA is incredibly hardworking and dedicated to their craft. Their expertise in dynamic pricing strategies has been evident throughout the entire process. They actively collaborate with us to tailor the tool to suit our specific requirements, which has further optimized our pricing decisions and boosted our bottom line. Review collected by and hosted on G2.com.

What do you dislike about Omnia Retail?

One of the main concerns is the limited connection with our Amazon account. We would appreciate if OMNIA could further develop this connection to unlock more features, such as a dynamic base file. Currently, the tool's capabilities are somewhat restricted, and we believe that a stronger integration with our Amazon account could lead to more powerful pricing strategies and better overall performance. Also I have to add that at some points, we as a company were also restriced to use the full potential of the tool. Review collected by and hosted on G2.com.