Verified User in Consumer Electronics
UC
Verified User in Consumer Electronics
"-"
4/5
What do you like best about Omnia Retail?

Clear insights and easy interface to work with Review collected by and hosted on G2.com.

What do you dislike about Omnia Retail?

Sometimes overwhelming amount of imformation Review collected by and hosted on G2.com.

Response from Gorkem Argun of Omnia Retail

Thank you for your feedback!

We’re glad to hear you find our insights useful and the interface easy to work with. We understand that the amount of information can sometimes feel like a lot. That's why we’re working on a new and exciting way to help you discover the right insights at the right time.

Carol H.
CH
Carol H.
Technical Project Manager
Mid-Market (51-1000 emp.)
"Exceptional Customer Support with Room for Improvement in Crawlingr"
3.5/5
What do you like best about Omnia Retail?

I am very happy with the Customer Success Manager. Ours (Milena) is fast in replying and reacting to things. Whenever we need something she supports us and let us know what is possible and what it´s not. Review collected by and hosted on G2.com.

What do you dislike about Omnia Retail?

I see improvement when crawling Google, Patagona misses things like : competitors on different buckets as us or competitors displaying prices without VAT. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Easy to implement and use. Fast and great support from Omnia team"
4.5/5
What do you like best about Omnia Retail?

Easy to implement and use. Gives a lot of possibilities in building your own logical rules. Fast response times from Omnia team and always ready to help and think with you on more complex matters. I like that they use your feedback on missing or improving features to actually develop them. Review collected by and hosted on G2.com.

What do you dislike about Omnia Retail?

Omnia could use some better tools to analyse impact on strategy changes Review collected by and hosted on G2.com.

Ralf P.
RP
Ralf P.
E-Commerce
Small-Business (50 or fewer emp.)
"Simple repricing with many configuration options and very good support"
4.5/5
What do you like best about Omnia Retail?

Clear with many customization options and very good support. Easy integration and filtering through TAGs. Review collected by and hosted on G2.com.

What do you dislike about Omnia Retail?

So far, nothing found yet. Perhaps the search area could be a bit simpler. Review collected by and hosted on G2.com.

Alessandro C.
AC
Alessandro C.
Senior Product Marketing
Mid-Market (51-1000 emp.)
"very good experience with omnia retail"
5/5
What do you like best about Omnia Retail?

i like the way it works it is very user friendly and easy to implement Review collected by and hosted on G2.com.

What do you dislike about Omnia Retail?

sometimes it takes time to learn new features Review collected by and hosted on G2.com.

Piotr H.
PH
Piotr H.
Ecommerce Product Manager TV, Audio & Monitors (Benelux)
Mid-Market (51-1000 emp.)
"Omnia is the key tool for e-commerce success"
5/5
What do you like best about Omnia Retail?

The support that Omnia team provides: pro tips on how to get most out of the system and speed of their reaction. Review collected by and hosted on G2.com.

What do you dislike about Omnia Retail?

I can't really complain. Omnia is very agail is solvign any issues that might pop up along the way. Review collected by and hosted on G2.com.

Verified User in Medical Devices
AM
Verified User in Medical Devices
Enterprise (> 1000 emp.)
"A nice platform even for a manufactory that is not directly active in E-commerce"
4.5/5
What do you like best about Omnia Retail?

It provides us a lot of insides about the retail market where are products are sold. We learn who are price leaders and followers in our market and this helpes us to get better knowlegde about the dynamics. Next to this we can better advice our customers to position our products into the market. Review collected by and hosted on G2.com.

What do you dislike about Omnia Retail?

We offer a lot of products in the same range with a different EAN. This makes is for us a little more diffecult to track the prices. This is an branch issue, but it would we great if Omnia provide a solution were you could combine EAN's to one price point if they are the same for the samen product range. Review collected by and hosted on G2.com.

Catlin L.
CL
Catlin L.
Senior Pricing Specialist
Mid-Market (51-1000 emp.)
"Great dynamic pricing tool with a excellent service team"
4.5/5
What do you like best about Omnia Retail?

Building customized strategies for each brand to keep up with the competition and optimize our profits. The Omnia team helped us understand the tool and its functionalities step by step. Review collected by and hosted on G2.com.

What do you dislike about Omnia Retail?

The reports of each website are separate; one account for all the websites should be easier to work with. Review collected by and hosted on G2.com.

Verified User in Wholesale
UW
Verified User in Wholesale
Mid-Market (51-1000 emp.)
"Best Customer Service"
4/5
What do you like best about Omnia Retail?

Customer support is the top experience for me using Patagona, Milena Berdelsmann have been a great support and counter part during the past 6 month. The tool itself is also very easy to use and has the basic features that we are usually relying on for price crawling. Review collected by and hosted on G2.com.

What do you dislike about Omnia Retail?

The fact that there are things like slow loading time, coverage issues with google shopping or idealo. Review collected by and hosted on G2.com.

Verified User in Furniture
UF
Verified User in Furniture
Mid-Market (51-1000 emp.)
"Fast and solution oriented support"
4.5/5
What do you like best about Omnia Retail?

They give a good overview of the prices in the market, with many KPI's und business relevant details Review collected by and hosted on G2.com.

What do you dislike about Omnia Retail?

The handling might be a bit easier and more intuitive Review collected by and hosted on G2.com.