What do you like best about Omni Analytics?
Our organization has used a variety of business intelligence tools over the years, including Tableau, PowerBI, and most recently Looker. While all of these platforms are powerful, we often found them bloated and cumbersome to use. Looker’s LookML is excellent for data modeling, but it also locks you into the platform and centralizes modeling in a way that limits flexibility.
We use dbt for our data transformations, and Omni’s two-way integration with dbt has been a game changer. It allows us to leverage our central data model while also giving us the flexibility to do quick, ad hoc analysis directly in Omni when needed. Whether we are using our dbt models or building something fast in Omni, we can push the results back to our data warehouse with ease.
We transitioned all of our worksheets from Looker to Omni in about two months, largely because of how intuitive Omni is. The user experience draws on the best elements of other platforms. It includes Looker’s ease of drilling and exploring, Tableau’s tabbed workbook layout, and familiar Excel-like functions for non-SQL users. It covers everything we need without the extra weight of features we do not use.
Most importantly, Omni’s customer support is the best I have experienced from any vendor, not just in the business intelligence space but overall. We are in a Slack channel with their team, and their engineers and even their CEOs respond within minutes. They are hands-on, collaborative, and eager to help solve complex problems.
Omni has been a transformative partner for us. I highly recommend it to any team looking for a modern BI tool that blends power with simplicity and offers unmatched support. Review collected by and hosted on G2.com.
What do you dislike about Omni Analytics?
Omni is still a relatively new product, so there are some rough edges. I often tell my team to expect a little bit of jank here and there. But in our experience, the trade-off is well worth it. This might not be the right tool for a massive corporation that requires a perfectly polished platform with zero errors. However, if you can tolerate the occasional quirk, I highly recommend it.
We do run into small bugs from time to time, and a few expected features are still missing. For example, some visualization types and formatting options are not yet available. That said, the Omni team is incredibly responsive. They actively listen to feedback, frequently add our requests to their roadmap, and often come up with smart workarounds in the meantime. It really feels like they are building the product alongside their users. Review collected by and hosted on G2.com.