Firstly, the team of actual humans behind Omnea are exceptional at what they do. I appreciate all the AI functionality and all the cool new things we get to experience, but first and foremost knowing there is a person behind the interface, who I can converse with in real time and even hop on a call with, is incredibly important to the service offering.

Aside from that, the actual system is fantastic. Honest about what it can and cannot do, open to suggestions and always adding to what it can deliver, and offered as standard instead of premium level access. As a system owner & admin, the ability to actual build, break, refine, add logic, and create is unlike any procurement or TPRM system I've worked in before.

Fraser Guillen as our Account Manager from Day 1 has always been there for us, and willing to collaborate across departments internally when needed for specific projects.

Harry Thompson as our primary config and support expert deserves a medal and recognition for the incredible level of support he has, and continues to, offer. While we are now pretty competent at building and maintaining the back end, Harry is always available for sounding out an idea, providing feedback, or at times completing re-working a workflow and starting from scratch. Review collected by and hosted on G2.com.

When we were preparing ahead of January 2025 launch, there were not a lot of materials available for us to internally develop training guides and videos for our users. The introduction of Knowledge Base has been a huge improvement on this. We would have also liked to have a 'Super User Admin Playbook' at the time of launch, again covered now by the Knowledge Base.

We'd like a little more general comms from the Omnea team about what's upcoming, what changes (no matter how small) are coming and when, instead of logging in and seeing something new. We'd also like a little more proactive recommendations on how we can improve as well as comparison against what Omnea's other clients are doing. Review collected by and hosted on G2.com.

I really like Omnea's automation and no-code build workflows, which speed up processes for stakeholders and allow us to adapt processes as we become more familiar with using the tool. The customization options and integrations with other tools like Docusign, Jira, and Netsuite are fantastic, as they mean the business doesn't necessarily have to enter Omnea directly, yet it still serves as a central portal. I also appreciate how it centralizes all contracts, providing a single source of truth for third-party agreements. The initial setup was fairly seamless, thanks to Shane from Omnea, who made the whole process easy and met our tight timelines. Review collected by and hosted on G2.com.

We moved to Agreements, but we still struggle with how they sit with product and supplier levels. The interface could be improved. Review collected by and hosted on G2.com.

I really like how Omnea gives us a platform to send security, privacy, and AI assessments to prospective vendors. It helps us collaborate with other teams in our organization, making it easy to seamlessly onboard vendors. The platform is easy to navigate and collaborate with both teams and prospective vendors, which makes it very functional and user-friendly. Working with other teams is crucial for onboarding prospective vendors, ensuring they meet our qualifications. The setup was straightforward, and Afshin assisted us with any questions we had, making it very easy to understand and set up. Review collected by and hosted on G2.com.

I would like an option for setting up annual reminders to reassess our critical vendors. Review collected by and hosted on G2.com.

We use Omnea for managing the entire vendor lifecycle, and it solves many challenges for our team. The customization and dynamic workflows are fantastic, allowing us to build complex logic for compliance reviews, risk scoring, and continuous monitoring. I love how easy the interface is, making it simple for requesters to track the status of their requests and reduce manual processes. I also appreciate Omnea's transparency and helpful AI, which reduces the need for manual intervention. The integration guides are incredibly useful for connecting Omnea with our tools, such as Jira and DocuSign. It's also very scalable, which is great for updating workflows as standards change. Omnea's no-code workflow builder and customizable reporting further enhance its value to our team. The implementation process is smooth, supported by the hands-on and helpful Omnea team, who offer straightforward guides and ample training. Overall, Omnea is easier to use and more customizable than our previous solution. Review collected by and hosted on G2.com.

Migrating old contract data can be time-consuming. In the future, it would be helpful if they added more features for banking checks, tax validation, and identity verification for tighter security and compliance. Review collected by and hosted on G2.com.

Omnea delivers a unified vision for managing multi-stakeholder procurement workflows. Its platform allows specialized teams to remain in their preferred tools while providing requestors with real-time, end-to-end visibility into every stage of the process. Review collected by and hosted on G2.com.

As a newer entrant, Omnea is still ironing out technical "table-stakes" quirks that can make the platform feel designed around theoretical workflows rather than seasoned procurement experience. However, the team is exceptionally agile, providing rapid support and aggressively closing feature gaps as soon as they are identified. Review collected by and hosted on G2.com.

I think the thing I like most about Omnea is that it's a very flexible tool where we can create multiple workflows while centralizing all of the information about our supplier relationships. It helps us drive accountability and ownership into the team, keeping us on top of the cycle of renewals and other factors crucial for monitoring supplier relationships, including compliance. Omnea streamlines a lot of the conversation and noise around procurement by codifying processes, so they don't happen across a disparate toolset where it is impossible to track what has taken place or the assets / contracts that are part of the process. Omnea gives us a complete history and picture of what has happened and why. The initial setup was very easy overall, with the team at Omnea being super supportive in getting us up and running. Review collected by and hosted on G2.com.

I think we just want to improve how much Omnea is integrated into our tech stack. We're working with Omnea on that as the tool becomes more embedded in our organization. Review collected by and hosted on G2.com.

Omnea product delivers solid performance, very easy integration to our existing tool landscape, a broad range of functionalities, but mostly the team behind the product is open, collaborative and innovative. We have very constructive and helpful conversations on how to improve our processes and the tool. Review collected by and hosted on G2.com.

Not really a downside, but something to focus on in the future: further develop AI capabilities, specifically in AI agent availability and functionalities for procurement. Review collected by and hosted on G2.com.

Easy to work with, Willing to make updates to the product when needed. Our Implementation rep Sean makes getting our workflow set up much faster then other vendors we have used Review collected by and hosted on G2.com.

Ux and UI needs a lot of work... We were promised benchmarking then they took it away. Still waiting to hear back on that Review collected by and hosted on G2.com.

We had an excellent implementation team. Eve was extremely responsive and made the overall build experience smooth and easy from start to finish. Review collected by and hosted on G2.com.

I have no dislikes about Omnea in my experience. Review collected by and hosted on G2.com.

I like that the platform is extremely simple to use and to set up. It's very easy to build the workflow, and it's really zero code. There are some very interesting features that allow creating approval groups or delegating to teams. It comes with collaboration capabilities that allow managing most of the use cases we have in procurement. We're even exploring using it for cases close to procurement but not exactly procurement specific. Review collected by and hosted on G2.com.

I think there are improvements that can be made with Omnea, like with any platform. I feel like it's not fully unleashing the power of artificial intelligence yet. There are things that could be achieved through AI that aren't there today. Also, in terms of sourcing capabilities, we're working with the team to reflect a multistage process rather than just a simple process. Review collected by and hosted on G2.com.