# Top 10 Omind Alternatives & Competitors
**Average Rating:** 4.5/5
**Total Number of Reviews:** 71
Looking for alternatives or competitors to Omind? Speech Analytics Software is a widely used technology, and many people are seeking user friendly, popular software solutions with ai text summarization. Other important factors to consider when researching alternatives to Omind include performance and design. The best overall Omind alternative is Talkdesk. Other similar apps like Omind are JustCall, Genesys Cloud CX, Sprinklr Service, and Five9 Intelligent Cloud Contact Center Platform. Omind alternatives can be found in [Speech Analytics Software](https://www.g2.com/categories/speech-analytics) but may also be in [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents) or [Social Customer Service Software](https://www.g2.com/categories/social-customer-service).


## Best Paid & Free Alternatives to Omind
  - [Talkdesk](https://www.g2.com/products/talkdesk/reviews)
  - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews)
  - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews)
  - [Sprinklr Service](https://www.g2.com/products/sprinklr-service/reviews)
  - [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews)
  - [Balto](https://www.g2.com/products/balto/reviews)
  - [Kapture CX](https://www.g2.com/products/kapture-cx/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [SOCi](https://www.g2.com/products/soci/reviews)
  - [Birdeye](https://www.g2.com/products/birdeye/reviews)

## Top 10 Alternatives to Omind Recently Reviewed By G2 Community
Browse options below. Based on reviewer data, you can see how Omind stacks up to the competition, check reviews from current & previous users in industries like Outsourcing/Offshoring, Computer Software, and Hospitality, and find the best product for your business.


  ### 1. [Talkdesk](https://www.g2.com/products/talkdesk/reviews)
By Talkdesk
**Average Rating:** 4.4/5
**Total Reviews:** 2,586
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.


Reviewers say compared to Omind, Talkdesk is:
- More expensive
- Better at support
Categories in common with Omind: [Speech Analytics](https://www.g2.com/categories/speech-analytics), [Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence), [Chatbots](https://www.g2.com/categories/chatbots)

**Compare:** [Omind vs Talkdesk](https://www.g2.com/compare/omind-vs-talkdesk)
**Compare Talkdesk with other alternatives:**
- [Talkdesk vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-talkdesk)
- [Talkdesk vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-talkdesk)
- [Talkdesk vs Sprinklr Service](https://www.g2.com/compare/sprinklr-service-vs-talkdesk)
- [Talkdesk vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-talkdesk)
- [Talkdesk vs Balto](https://www.g2.com/compare/balto-vs-talkdesk)
- [Talkdesk vs Kapture CX](https://www.g2.com/compare/kapture-cx-vs-talkdesk)
- [Talkdesk vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-talkdesk)
- [Talkdesk vs SOCi](https://www.g2.com/compare/soci-vs-talkdesk)
- [Talkdesk vs Birdeye](https://www.g2.com/compare/birdeye-vs-talkdesk)

  ### 2. [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews)
By Saas Labs
**Average Rating:** 4.3/5
**Total Reviews:** 2,394
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries


Reviewers say compared to Omind, JustCall is:
- More expensive
Categories in common with Omind: [Speech Analytics](https://www.g2.com/categories/speech-analytics), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence)

**Compare:** [Omind vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-omind)
**Compare JustCall with other alternatives:**
- [JustCall vs Talkdesk](https://www.g2.com/compare/saas-labs-justcall-vs-talkdesk)
- [JustCall vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-saas-labs-justcall)
- [JustCall vs Sprinklr Service](https://www.g2.com/compare/saas-labs-justcall-vs-sprinklr-service)
- [JustCall vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-saas-labs-justcall)
- [JustCall vs Balto](https://www.g2.com/compare/balto-vs-saas-labs-justcall)
- [JustCall vs Kapture CX](https://www.g2.com/compare/saas-labs-justcall-vs-kapture-cx)
- [JustCall vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-saas-labs-justcall)
- [JustCall vs SOCi](https://www.g2.com/compare/saas-labs-justcall-vs-soci)
- [JustCall vs Birdeye](https://www.g2.com/compare/birdeye-vs-saas-labs-justcall)

  ### 3. [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews)
By Genesys
**Average Rating:** 4.4/5
**Total Reviews:** 1,558
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.


Reviewers say compared to Omind, Genesys Cloud CX is:
- More expensive
Categories in common with Omind: [Speech Analytics](https://www.g2.com/categories/speech-analytics), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Chatbots](https://www.g2.com/categories/chatbots)

**Compare:** [Omind vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-omind)
**Compare Genesys Cloud CX with other alternatives:**
- [Genesys Cloud CX vs Talkdesk](https://www.g2.com/compare/genesys-cloud-cx-vs-talkdesk)
- [Genesys Cloud CX vs JustCall](https://www.g2.com/compare/genesys-cloud-cx-vs-saas-labs-justcall)
- [Genesys Cloud CX vs Sprinklr Service](https://www.g2.com/compare/genesys-cloud-cx-vs-sprinklr-service)
- [Genesys Cloud CX vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-genesys-cloud-cx)
- [Genesys Cloud CX vs Balto](https://www.g2.com/compare/balto-vs-genesys-cloud-cx)
- [Genesys Cloud CX vs Kapture CX](https://www.g2.com/compare/genesys-cloud-cx-vs-kapture-cx)
- [Genesys Cloud CX vs HubSpot Sales Hub](https://www.g2.com/compare/genesys-cloud-cx-vs-hubspot-sales-hub)
- [Genesys Cloud CX vs SOCi](https://www.g2.com/compare/genesys-cloud-cx-vs-soci)
- [Genesys Cloud CX vs Birdeye](https://www.g2.com/compare/birdeye-vs-genesys-cloud-cx)

  ### 4. [Sprinklr Service](https://www.g2.com/products/sprinklr-service/reviews)
By Sprinklr
**Average Rating:** 4.3/5
**Total Reviews:** 753
Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights – eliminating the need for any other point solution.


Reviewers say compared to Omind, Sprinklr Service is:
- More expensive
Categories in common with Omind: [Speech Analytics](https://www.g2.com/categories/speech-analytics), [Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence), [Chatbots](https://www.g2.com/categories/chatbots)

**Compare:** [Omind vs Sprinklr Service](https://www.g2.com/compare/omind-vs-sprinklr-service)
**Compare Sprinklr Service with other alternatives:**
- [Sprinklr Service vs Talkdesk](https://www.g2.com/compare/sprinklr-service-vs-talkdesk)
- [Sprinklr Service vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-sprinklr-service)
- [Sprinklr Service vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-sprinklr-service)
- [Sprinklr Service vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-sprinklr-service)
- [Sprinklr Service vs Balto](https://www.g2.com/compare/balto-vs-sprinklr-service)
- [Sprinklr Service vs Kapture CX](https://www.g2.com/compare/kapture-cx-vs-sprinklr-service)
- [Sprinklr Service vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-sprinklr-service)
- [Sprinklr Service vs SOCi](https://www.g2.com/compare/soci-vs-sprinklr-service)
- [Sprinklr Service vs Birdeye](https://www.g2.com/compare/birdeye-vs-sprinklr-service)

  ### 5. [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews)
By Five9
**Average Rating:** 4.1/5
**Total Reviews:** 625
Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.


Reviewers say compared to Omind, Five9 Intelligent Cloud Contact Center Platform is:
- More expensive
Categories in common with Omind: [Speech Analytics](https://www.g2.com/categories/speech-analytics), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Chatbots](https://www.g2.com/categories/chatbots)

**Compare:** [Omind vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-omind)
**Compare Five9 Intelligent Cloud Contact Center Platform with other alternatives:**
- [Five9 Intelligent Cloud Contact Center Platform vs Talkdesk](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-talkdesk)
- [Five9 Intelligent Cloud Contact Center Platform vs JustCall](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-saas-labs-justcall)
- [Five9 Intelligent Cloud Contact Center Platform vs Genesys Cloud CX](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-genesys-cloud-cx)
- [Five9 Intelligent Cloud Contact Center Platform vs Sprinklr Service](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-sprinklr-service)
- [Five9 Intelligent Cloud Contact Center Platform vs Balto](https://www.g2.com/compare/balto-vs-five9-intelligent-cloud-contact-center-platform)
- [Five9 Intelligent Cloud Contact Center Platform vs Kapture CX](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-kapture-cx)
- [Five9 Intelligent Cloud Contact Center Platform vs HubSpot Sales Hub](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-hubspot-sales-hub)
- [Five9 Intelligent Cloud Contact Center Platform vs SOCi](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-soci)
- [Five9 Intelligent Cloud Contact Center Platform vs Birdeye](https://www.g2.com/compare/birdeye-vs-five9-intelligent-cloud-contact-center-platform)

  ### 6. [Balto](https://www.g2.com/products/balto/reviews)
By Balto
**Average Rating:** 4.8/5
**Total Reviews:** 593
Balto connects contact center agents with AI to enable better conversations that deliver results.


Reviewers say compared to Omind, Balto is:
- More expensive
- Better at support
- Better at meeting requirements
Categories in common with Omind: [Speech Analytics](https://www.g2.com/categories/speech-analytics), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence)

**Compare:** [Omind vs Balto](https://www.g2.com/compare/balto-vs-omind)
**Compare Balto with other alternatives:**
- [Balto vs Talkdesk](https://www.g2.com/compare/balto-vs-talkdesk)
- [Balto vs JustCall](https://www.g2.com/compare/balto-vs-saas-labs-justcall)
- [Balto vs Genesys Cloud CX](https://www.g2.com/compare/balto-vs-genesys-cloud-cx)
- [Balto vs Sprinklr Service](https://www.g2.com/compare/balto-vs-sprinklr-service)
- [Balto vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/balto-vs-five9-intelligent-cloud-contact-center-platform)
- [Balto vs Kapture CX](https://www.g2.com/compare/balto-vs-kapture-cx)
- [Balto vs HubSpot Sales Hub](https://www.g2.com/compare/balto-vs-hubspot-sales-hub)
- [Balto vs SOCi](https://www.g2.com/compare/balto-vs-soci)
- [Balto vs Birdeye](https://www.g2.com/compare/balto-vs-birdeye)

  ### 7. [Kapture CX](https://www.g2.com/products/kapture-cx/reviews)
By Kapture CX
**Average Rating:** 4.5/5
**Total Reviews:** 361
Kapture is a business automation platform that helps organisations manage sales, operations and customer service through a simple interface.


Reviewers say compared to Omind, Kapture CX is:
- More expensive
- Better at support
Categories in common with Omind: [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence), [Chatbots](https://www.g2.com/categories/chatbots)

**Compare:** [Omind vs Kapture CX](https://www.g2.com/compare/kapture-cx-vs-omind)
**Compare Kapture CX with other alternatives:**
- [Kapture CX vs Talkdesk](https://www.g2.com/compare/kapture-cx-vs-talkdesk)
- [Kapture CX vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-kapture-cx)
- [Kapture CX vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-kapture-cx)
- [Kapture CX vs Sprinklr Service](https://www.g2.com/compare/kapture-cx-vs-sprinklr-service)
- [Kapture CX vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-kapture-cx)
- [Kapture CX vs Balto](https://www.g2.com/compare/balto-vs-kapture-cx)
- [Kapture CX vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-kapture-cx)
- [Kapture CX vs SOCi](https://www.g2.com/compare/kapture-cx-vs-soci)
- [Kapture CX vs Birdeye](https://www.g2.com/compare/birdeye-vs-kapture-cx)

  ### 8. [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
By HubSpot
**Average Rating:** 4.4/5
**Total Reviews:** 13,909
Sales Hub is a modern sales software that helps teams build pipeline, accelerate deal velocity, and create stronger customer connections. Powered by HubSpot’s Smart CRM, it combines AI, automation, and insights in one easy-to-use platform, so reps can sell smarter and scale without added complexity.


Reviewers say compared to Omind, HubSpot Sales Hub is:
- More expensive
Categories in common with Omind: [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence)

**Compare:** [Omind vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-omind)
**Compare HubSpot Sales Hub with other alternatives:**
- [HubSpot Sales Hub vs Talkdesk](https://www.g2.com/compare/hubspot-sales-hub-vs-talkdesk)
- [HubSpot Sales Hub vs JustCall](https://www.g2.com/compare/hubspot-sales-hub-vs-saas-labs-justcall)
- [HubSpot Sales Hub vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-hubspot-sales-hub)
- [HubSpot Sales Hub vs Sprinklr Service](https://www.g2.com/compare/hubspot-sales-hub-vs-sprinklr-service)
- [HubSpot Sales Hub vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-hubspot-sales-hub)
- [HubSpot Sales Hub vs Balto](https://www.g2.com/compare/balto-vs-hubspot-sales-hub)
- [HubSpot Sales Hub vs Kapture CX](https://www.g2.com/compare/hubspot-sales-hub-vs-kapture-cx)
- [HubSpot Sales Hub vs SOCi](https://www.g2.com/compare/hubspot-sales-hub-vs-soci)
- [HubSpot Sales Hub vs Birdeye](https://www.g2.com/compare/birdeye-vs-hubspot-sales-hub)

  ### 9. [SOCi](https://www.g2.com/products/soci/reviews)
By SOCi
**Average Rating:** 4.5/5
**Total Reviews:** 4,673
AI-powered marketing solutions for multi-location businesses.


Reviewers say compared to Omind, SOCi is:
- More expensive
- Better at support
Categories in common with Omind: [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Chatbots](https://www.g2.com/categories/chatbots)

**Compare:** [Omind vs SOCi](https://www.g2.com/compare/omind-vs-soci)
**Compare SOCi with other alternatives:**
- [SOCi vs Talkdesk](https://www.g2.com/compare/soci-vs-talkdesk)
- [SOCi vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-soci)
- [SOCi vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-soci)
- [SOCi vs Sprinklr Service](https://www.g2.com/compare/soci-vs-sprinklr-service)
- [SOCi vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-soci)
- [SOCi vs Balto](https://www.g2.com/compare/balto-vs-soci)
- [SOCi vs Kapture CX](https://www.g2.com/compare/kapture-cx-vs-soci)
- [SOCi vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-soci)
- [SOCi vs Birdeye](https://www.g2.com/compare/birdeye-vs-soci)

  ### 10. [Birdeye](https://www.g2.com/products/birdeye/reviews)
By Birdeye
**Average Rating:** 4.7/5
**Total Reviews:** 4,205
Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale. Built specifically for the complexity of multi-location organizations, Birdeye empowers brands to enhance their online reputation, engage customers across social, search, and web, and gain real-time insights into consumer behavior and competitor activity. The result: more leads and foot traffic, reduced costs, and accelerated revenue growth. At the core of Birdeye is its Agentic Platform, which powers a growing suite of specialized AI agents designed to function like always-on teammates. These agents manage reviews, engage leads, respond to customers, streamline social media, run surveys, maintain listings, send reminders, provide insights, and coordinate across locations. By collaborating seamlessly, they form a scalable digital workforce—always learning, always on-brand, and always driving outcomes. Birdeye stands apart with its agentic AI platform that brands can customize using Birdeye’s unique outcome-framework. Businesses can configure agents with specific triggers that deliver measurable tasks and results for each location, while maintaining the authentic voice of the brand across every interaction. With location-aware AI and a fully integrated platform that brings together reputation, messaging, social, surveys, listings, insights, and more, Birdeye eliminates the need for fragmented point solutions. For multi-location and franchise brands in industries such as healthcare, retail, financial services, real estate, restaurants, and beyond, Birdeye delivers scalability without sacrificing precision. By uniting automation with actionable insights, Birdeye enables organizations to boost visibility, increase customer engagement, and grow revenue—faster and more efficiently. With Birdeye, businesses don’t just adopt AI—they gain an agentic workforce dedicated to delivering real business outcomes. Birdeye: Always On. Always On-Brand. Always Driving Outcomes.


Reviewers say compared to Omind, Birdeye is:
- Better at support
- More expensive
- Better at meeting requirements
Categories in common with Omind: [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Chatbots](https://www.g2.com/categories/chatbots)

**Compare:** [Omind vs Birdeye](https://www.g2.com/compare/birdeye-vs-omind)
**Compare Birdeye with other alternatives:**
- [Birdeye vs Talkdesk](https://www.g2.com/compare/birdeye-vs-talkdesk)
- [Birdeye vs JustCall](https://www.g2.com/compare/birdeye-vs-saas-labs-justcall)
- [Birdeye vs Genesys Cloud CX](https://www.g2.com/compare/birdeye-vs-genesys-cloud-cx)
- [Birdeye vs Sprinklr Service](https://www.g2.com/compare/birdeye-vs-sprinklr-service)
- [Birdeye vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/birdeye-vs-five9-intelligent-cloud-contact-center-platform)
- [Birdeye vs Balto](https://www.g2.com/compare/balto-vs-birdeye)
- [Birdeye vs Kapture CX](https://www.g2.com/compare/birdeye-vs-kapture-cx)
- [Birdeye vs HubSpot Sales Hub](https://www.g2.com/compare/birdeye-vs-hubspot-sales-hub)
- [Birdeye vs SOCi](https://www.g2.com/compare/birdeye-vs-soci)


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