It's very helpful to have a CDP, ESP, Marketing Automation, Website tagging, and behavioral data under ONE roof! Review collected by and hosted on G2.com.

I dislike the query product based CDP logic. Review collected by and hosted on G2.com.

The conference was exceptional. The information sessions were very valuable and allows us to improve our business. Review collected by and hosted on G2.com.

All was great. Wish there was additional time with the round tables and ask the experts sessions Review collected by and hosted on G2.com.

Insights we can get on customer behavior, how we can tailor emails and pop-ups and everything to what they want or need. Review collected by and hosted on G2.com.

The user interface is pretty clunky and inelegant. Often things are less than intuitive. However, the customer success team is helpful in those instances Review collected by and hosted on G2.com.

Forward thinking, great support, good out of the box thinking Review collected by and hosted on G2.com.

can't get product breakdown on segments easily Review collected by and hosted on G2.com.

I am always trying to think outside the box and regardless how far outside the box my idea is, I always have omeda's full support. Review collected by and hosted on G2.com.

I feel the interface could be more intuitive. Review collected by and hosted on G2.com.

By far the best customer service I receive of any vendor we currently work with. The Client Success team is engaged and takes time to learn your business. OMEDA regularly releases updates and new features, which keeps the system fresh and sophisticated in its offerings. Their marketing automation tool is user-friendly and constantly evolving to keep up with client feedback/needs. Review collected by and hosted on G2.com.

Not every module is the most intuitive. Depending on what parts of OMEDA you use, staff training can be required. Review collected by and hosted on G2.com.

Email Builder is intuitive. It's easy to see the deployments I'm working on - whether I'm focusing on future email communications or looking at what is on deck for today. If I need to look back at a past deployment, I can access email reports from the same spot without going to another screen. Omeda has set us up for success by communicating well during and after our onboarding process. We appreciate having regular meetings with our client success manager - now more than two years into our relationship. Review collected by and hosted on G2.com.

As a very hands-on user, it sometimes seems inefficient to submit a support ticket for certain tasks. That said, the support team is quick to respond and address our requests. Review collected by and hosted on G2.com.

Omeda has very knowledgeable professionals who deeply care about client success. Review collected by and hosted on G2.com.

Nothing! Omeda is awesome; they're a terrific partner. Review collected by and hosted on G2.com.

Most of the tools in the platform can be managed in house and not reliant on Omeda's staff to facilitate Review collected by and hosted on G2.com.

Jira system process is a bit cumbersome but seems to be improving. Review collected by and hosted on G2.com.

The friendly and helpful client support and learning and implementing all of the different features that helps us increase subscribers and learn more about our audience Review collected by and hosted on G2.com.

At first, it can be a bit complex, but the team is there to walk you through it so that it becomes simple and easy to use Review collected by and hosted on G2.com.