The product has so many facets and uses it is sometimes difficult to remember all the things you can do. Our rep has always been fantastic at pointing us to the best tools to use in our campaigns to make us effective in our operations. The customer service from Omeda is world class. Review collected by and hosted on G2.com.

Some of the features are hidden from what would be a common sense workflow. Review collected by and hosted on G2.com.

I like the tiered approach to creating the campaign in Email Builder. That the audience section is separate from the messaging section, and how easy it is to create these campaigns and assign queries. Review collected by and hosted on G2.com.

I think unscheduling a campaign is less intuitive - toggling to unschedule and then finding the right link that allows me to make changes to the campaign. Review collected by and hosted on G2.com.

The paywall is very easy t use and very effective, It was easy to set up and easy to monitor and review the results.e Review collected by and hosted on G2.com.

It would be very helpful if the client success manager would come to us proactively with new ideas and features. Omeda has great features that we are not taking advantage of because we don't know about them. It would be so great to improve our tracking and targeting abilities but we have struggled with the audience builder. Review collected by and hosted on G2.com.

We get insights into our audience that we traditionally haven't had. I liken it to turning on the lights in the warehouse. You're able to quickly see areas for improvement, target in much more robust ways, and remain compliant to avoid GDPR /CASL violations. Review collected by and hosted on G2.com.

There will always be differences from one ESP to another, but Omeda allows for feature enhancement requests, which allows us to identify deficiencies and request new implementations. Review collected by and hosted on G2.com.

The platform is user-friendly. We are able to access information in real-time quickly. The team at Omeda is a strategic partner looking to help us solve our challenges and opportunities. Review collected by and hosted on G2.com.

Having to put every question or request into the ticketing system. Review collected by and hosted on G2.com.

Omeda has helped us answer our clients needs by being flexible in the products we can deliver to key audiences. Review collected by and hosted on G2.com.

There is nothing i dislike about the product. In full disclosure, I utilize my co-worker's expertise and knowledge to create use cases. Review collected by and hosted on G2.com.

Omeda has helped us drive revenue by leveraging our 1st party data. We plan to utilize that same data to help personalize content recommendations and user experiences. Review collected by and hosted on G2.com.

Form Builder could use some improvement. It takes a long time to build new forms. Review collected by and hosted on G2.com.

I like the concept of the platform. The interface has good design, and there are many interesting features within the product. Review collected by and hosted on G2.com.

Although the concept is good, the product is not responsive. It lags a lot. There is also the issue with email deliverability. Also, the support team does not resolve the problem usually. They usually go roundabout with the solution. They also take some time to respond. Review collected by and hosted on G2.com.

Omeda has some of the best customer service and resources around. Throughout our entire transition over to the Omeda platform, our reps were with us every step of the way. They have been invaluable in helping us get us up and running and have gone above and beyond whenever an issue has arisen. The platform and user interface are straightforward to use and understand. After the training sessions, all team members feel confident we can navigate and achieve our desired objectives. Erin Aguilar has been a true asset for us, and we are glad to have her working with us to achieve our KPI's. The reporting features have also been a step up from our last program. Having access to demographic reporting allows us to easily idnetify which groups of our audience relate to specific content. Review collected by and hosted on G2.com.

There are certain features that I wish were available for reporting. Sometimes the navigation and ease of use can be a bit difficult. Review collected by and hosted on G2.com.

Fast and easy to run counts/queries and pull lists. Email Builder is also very easy to use. Love all of the reporting options and additional insights we get through the CDP. Plus, our Client Success Manager is amazing, providing hands-on help and suggestions on ways to utilize various Omeda tools to better reach our goals. Review collected by and hosted on G2.com.

Form Builder tool is not as user-friendly as I would like, particularly when it comes to design elements. Review collected by and hosted on G2.com.