Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Ombud is the Best CoWorker a Proposal Analyst could have!"
4.5/5
What do you like best about Ombud?

Ombud provides a very easy to use interface that makes it simple to manage for any business user. The level of permissions fit the model of our proposal team. Additionally their customer service and support is absolutely top notch! Review collected by and hosted on G2.com.

What do you dislike about Ombud?

Wish there was an automatic translation capability based on our organization being a global org. Review collected by and hosted on G2.com.

JO
John O.
Enterprise (> 1000 emp.)
"Great product and fantastic support team!"
5/5
What do you like best about Ombud?

The Bid Management features alone, assignments, comment threads, expiry of content, etc., are well worth the cost. Add to that the ability to search for previous content in an intuitive manner, and Ombud Rx becomes a no-brainer. The support team at Ombud is remarkable as well. Review collected by and hosted on G2.com.

What do you dislike about Ombud?

It would be nice to have folders in the Workspace library and the search feature currently relies heavily on keywords, though an upcoming release will add AI capabilities. Review collected by and hosted on G2.com.

Ava Z.
AZ
Ava Z.
Project Manager, Customer Solution & Business Transformation
Enterprise (> 1000 emp.)
"a sales intellegence platform"
5/5
What do you like best about Ombud?

It helps complete RFx quickly and easily Review collected by and hosted on G2.com.

What do you dislike about Ombud?

There is no PPT export available and we have been asking many times. Review collected by and hosted on G2.com.

Tommy B.
TB
Tommy B.
Director - Revenue Operations & Strategy
Mid-Market (51-1000 emp.)
"Solving the RFP Problem"
5/5
What do you like best about Ombud?

Ombud's solution is intuitive for all users, allows for effective cross-functional collaboration, the creation of standards to influence the quality of your responses and the white glove customer services is unparalleled. Review collected by and hosted on G2.com.

What do you dislike about Ombud?

Their search functionality could provide narrower results Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Tranformative way to handle RFP's and other documents"
4.5/5
What do you like best about Ombud?

Structured way to curate and suggest content for responses. Review collected by and hosted on G2.com.

What do you dislike about Ombud?

Editing documents in Ombud can be painful but, to be fair, it is not intending to compete with traditional documenting editing software. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Great tool to save the Sales team from repetitive RFP responses"
4.5/5
What do you like best about Ombud?

By leveraging the database on questions & answers, the tool will propose the best matching answers to your newly uploaded RFP questions. Review collected by and hosted on G2.com.

What do you dislike about Ombud?

You still have to review the responses, as it doesn't have full AI to figure out the best matching answer, and your suggested answers are only as good as the data you put in. So you really need to invest in your answers during first few months, to "feed" the engine. Review collected by and hosted on G2.com.