# Omatic Software Reviews
**Vendor:** Omatic Software  
**Category:** [On-Premise Data Integration Software](https://www.g2.com/categories/on-premise-data-integration)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 115
## About Omatic Software
Omatic Cloud is the nonprofit integration and data platform, built for everyday nonprofit users by nonprofit professionals who understand your workflows. Nonprofits juggle more systems than ever, creating data inconsistencies across systems. By supporting workflows across fundraising, program management, and financial reporting, Omatic Cloud helps you unlock the power of data to inform decisions, engage supporters, and scale your mission. Omatic Cloud provides: - App connectors for nonprofit tools - Bulk data imports (flat files) into CRM &amp; accounting tools - Data transformation - Data mapping &amp; routing - Data validation &amp; deduplication - And much more! Omatic is backed by a world-class support team, providing hands-on implementation &amp; training to help you get integrations live. Founded in 2002 and headquartered in Charleston, SC, we serve more than 3k social impact customers across Healthcare, Cause &amp; Cure, Higher Ed, K-12, Family &amp; Human Services, Arts &amp; Cultural, and Faith-Based Orgs.



## Omatic Software Pros & Cons
**What users like:**

- Users highlight the **ease of use** of Omatic Software, simplifying data imports and enhancing productivity significantly. (8 reviews)
- Users value the **automation capabilities** of Omatic Software, significantly reducing manual tasks and saving valuable time. (5 reviews)
- Users value the **easy integrations** of Omatic Software, enabling seamless data flow between multiple systems effortlessly. (5 reviews)
- Users value the **great customer support** of Omatic Software, appreciating quick responses and thorough onboarding assistance. (4 reviews)
- Users value the **efficient data integration** capabilities of Omatic Software, significantly enhancing operational efficiency and ease of use. (4 reviews)
- Integrations (4 reviews)
- Capabilities (3 reviews)
- Data Integration (3 reviews)
- Users find the **data transfer efficiency** of Omatic Software invaluable for seamless data integration and management. (3 reviews)
- Efficiency (3 reviews)

**What users dislike:**

- Users face a **steep learning curve** with Omatic Software, requiring dedicated time to master its setup and features. (4 reviews)
- Users face a **difficult learning curve** with Omatic Software, making initial setup and utilization a challenge. (3 reviews)
- Users find the **data migration process cumbersome** and challenging, complicating transitions and updates in Omatic Software. (2 reviews)
- Users experience challenges with **import issues** , particularly with importing &#39;Fund&#39; information and recognizing duplicates. (2 reviews)
- Users face **migration issues** , finding the transition to Oumatic Cloud challenging and cumbersome for updating relationships. (2 reviews)
- Not Intuitive (2 reviews)
- Users find the **setup difficult** , often requiring significant time and expertise to get started effectively. (2 reviews)
- Steep Learning Curve (2 reviews)
- Coding Difficulty (1 reviews)
- Complexity (1 reviews)

## Omatic Software Reviews
  ### 1. Great Integration to transfer data, Suer Great Support—Training HIGHLY Recommended for Best Results

**Rating:** 4.5/5.0 stars

**Reviewed by:** Frank O. | Donor Services Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 04, 2025

**What do you like best about Omatic Software?**

The software has allowed us to create information flow from one software to another with a lot of ease.

**What do you dislike about Omatic Software?**

The learning curve was a little bit of a struggle, but that was our fault since we were unable to fully utilize   the available training, which I highly recommend taking full advantage of... but the support is also very active and has solved nearly all of our issues. Some issues are not the fault of Omatic since the source of data has not allowed all needed fields to be API, which can create challenges, but still doable.

**What problems is Omatic Software solving and how is that benefiting you?**

We are able to pull data from our processor into our CRM using Omatic Cloud, without using flat files or manual data entry

  ### 2. Streamlines Event Registrations Efficiently with Minor Relationship Tweaks

**Rating:** 4.5/5.0 stars

**Reviewed by:** Steven P. | CRM Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 21, 2025

**What do you like best about Omatic Software?**

I have been using Omatic Software for about three years at my business, and I find it very helpful for updating event registrations, especially since there is no native integration between Eventbrite and our Blackbaud CRM. Omatic Software fills this gap effectively by allowing us to manually input CSV or Excel files and map them into CRM, which is incredibly useful for handling our data. I appreciate the ability of Omatic to bulk add constituents efficiently, as I was able to add about a thousand constituents in one go, which is quite a significant feat. The software also excels in matching event registrants to our existing CRM records, which simplifies our event processes immensely. During the transition from Omatic to Omatic Cloud, I appreciated the intuitive design of Omatic's help articles that allowed me to independently set up formulas needed for the switchover. This aspect significantly reduced the daunting nature of the task, enabling a smooth transition. Furthermore, I find the matching algorithm particularly beneficial; it assists me in accurately aligning data from spreadsheets into our CRM, which is crucial for maintaining our database integrity. Overall, the capabilities of Omatic make data integration tasks much more manageable and enhance operational efficiency.

**What do you dislike about Omatic Software?**

I find the process of updating relationships in Oomatic Cloud cumbersome and not intuitive, leading to mistaken relationships.","The transition from regular Oumatic to Oumatic Cloud was challenging as it required rewriting formulas, which was daunting due to my lack of experience.

**What problems is Omatic Software solving and how is that benefiting you?**

I find the product bridges gaps between Eventbrite and Blackbaud CRM, simplifying bulk event registrations and constituent management, making the process efficient and error-free.

  ### 3. Must -Have tool for importing data!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tania v. | Database Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 21, 2025

**What do you like best about Omatic Software?**

I really appreciate how much customization this tool offers when importing data from various sources. Setting up the imports is straightforward, and once they're configured, using them is incredibly simple. It has saved our team countless hours every week!
I also really love the onboarding process, it's VERY thorough for users of any experience and the support desk is always very quick to respond.

**What do you dislike about Omatic Software?**

Omatic Cloud isn't as intuitive as the original ImportOmatic, but it does provide significantly more options for customization.

**What problems is Omatic Software solving and how is that benefiting you?**

ImportOmatic allows us to import data from multiple sources quickly and accurately, while also avoiding instances of duplicate constituents.

  ### 4. Time-Saving Automations with Reliable Integrations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kavya C. | Content Creator, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about Omatic Software?**

Time-saving automations
Reliable integrations

**What do you dislike about Omatic Software?**

Steep onboarding andd      setup complex

**What problems is Omatic Software solving and how is that benefiting you?**

It reduces manual data entry by syncing systems automatically, saving time and lowering errors.

  ### 5. Omatic to the Rescue

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 26, 2022

**What do you like best about Omatic Software?**

The ability to set up on profile for recurring imports instead of continually adding columns to spreadsheets, the ability to identify duplicates before importing

**What do you dislike about Omatic Software?**

Can take time to set up initially, the recognition of duplicate phone and email could use some work

**What problems is Omatic Software solving and how is that benefiting you?**

We use ImportOmatic as a replacement for the native import tool in Raiser's Edge. ImportOmatic is far more intuitive and you can set up profiles for recurring imports. I have saved hours and hours of tedious work with the plain-language mapping in IOM. I finally embraced the cloud-based version about six months ago and I've found myriad ways to automate my data flow between my CRM and Mailchimp.

  ### 6. Seamless Imports and Great Support, Awaiting Fund Import Feature

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark B. | Lead Alumni and Donor Database Systems, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 29, 2025

**What do you like best about Omatic Software?**

Omatic Software has made such a difference in our lives. Once we created the formats in Omatic, the import process for our graduates in Blackbaud Raiser's Edge is almost seamless.   Our move to the cloud-based version was easy.  Excellen training and customer support

**What do you dislike about Omatic Software?**

The inability to import 'Fund' information.  Once the apis are developed, this will be welcome addition.

**What problems is Omatic Software solving and how is that benefiting you?**

The ability to import data quickly, efficiently, and accurately.

  ### 7. Excellent Data Integration, But Processing Speed Could Improve

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 21, 2025

**What do you like best about Omatic Software?**

The wide spread capability for transforming data from various systems. I like having the options to transform data from one system to integrate with another. It is also useful to have a schedule and have it pull from various sources so not all of the importing relies on human interaction.

**What do you dislike about Omatic Software?**

The amount of time it takes to process or push data can be frustrating. While I understand this isn’t entirely Omatic’s fault, the delay often leads me to continue handling some processes manually because of how long it takes.

**What problems is Omatic Software solving and how is that benefiting you?**

Omatic addresses the challenge of integrating multiple systems efficiently, ensuring that our data remains consistent across all platforms.

  ### 8. User-Friendly, Innovative, and Excellent Support—No Downsides!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Uttam T. | Head of Data, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 28, 2025

**What do you like best about Omatic Software?**

It is user friendly, intuitive, easy to integrate with our CRM, innovative, affordable and great customer service.

**What do you dislike about Omatic Software?**

Currently it is a third party platfrom rather than builtin within our CRM and the time difference for Australia makes difficult to partake in any webinars live because of the time difference.

**What problems is Omatic Software solving and how is that benefiting you?**

It is helping mass import data easily saving a lot of time and money.

  ### 9. Expert Support, But Conflicting Advice Can Be Confusing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tony C. | Donor Services Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 28, 2025

**What do you like best about Omatic Software?**

Their knowledge of our products and support

**What do you dislike about Omatic Software?**

Confusion about the best solution based on differing opinions

**What problems is Omatic Software solving and how is that benefiting you?**

Communication between unlink software solutions

  ### 10. Simplifies Workflows, But Multiple Profiles in ImportOmatic Are a Hassle

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** October 28, 2025

**What do you like best about Omatic Software?**

Ease of use, amount of work it simplifies

**What do you dislike about Omatic Software?**

The multiple profiles needed in ImportOmatic

**What problems is Omatic Software solving and how is that benefiting you?**

Solves large imports and backend processes

  ### 11. It was a long ramp up to getting started but we really like using Omatic.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kristin S. | Senior Manager, Database and Donor Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 05, 2024

**What do you like best about Omatic Software?**

Helping stop duplicates from entering our CRM.

**What do you dislike about Omatic Software?**

It is a challenge getting started. Someone on our team needs to be the know-it-all and dedicate a lot of time and learning to setting up formulas.

**What problems is Omatic Software solving and how is that benefiting you?**

eliminating duplicate donor contacts. automating online gift seemlessly into our Salesforce instance.

  ### 12. Omatic helps our independent school save valuable time

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kyle A. | Advancement Database Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 11, 2024

**What do you like best about Omatic Software?**

Our school uses Omatic to move student and parent data from Veracross to Blackbaud Raiser's Edge. The software works extremely well.

**What do you dislike about Omatic Software?**

I don't have any dislikes. I'm very happy with the software.

**What problems is Omatic Software solving and how is that benefiting you?**

Problem: reconciling data from different databasees.

  ### 13. Fantastic product and customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Margot R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 31, 2023

**What do you like best about Omatic Software?**

Both ImportOmatic and Omatic Cloud have revolutionized our data flows. Over time, our organization has cobbled together multiple platforms that don't all have easy API connections, but both IOM and IOC make this hurdle easy to overcome. The Omatic support team (especially Allison Bolduc and Cody Murray) has been exceptional and made the company truly a joy to work with.

**What do you dislike about Omatic Software?**

Omatic Cloud switched to a new platform in January, and there were a couple of hiccups around the time of implementation. Some days we are still experiencing some exceptions that need to be processed, but I trust that over time the product will continue to improve.

**What problems is Omatic Software solving and how is that benefiting you?**

We use Omatic Cloud to move data back and forth between Luminate Online and Raiser's Edge. It is a more hands-off process compared to our previous ImportOmatic process, which allows our team to not work on weekends and multitask during the week.

ImportOmatic helps us import data from spreadsheets to Raiser's Edge, which is significantly faster than manual data entry.

  ### 14. How we use Omatic

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 01, 2023

**What do you like best about Omatic Software?**

I like the ease of use of Omatic. Their Omatic cloud solution is very intuitive and super powerful. It allows me to make connections to all the different systems I use.

**What do you dislike about Omatic Software?**

The worst piece of using Omatic is there is a learning curve as well as every product is separate from one another. If I want to make a connection, I have to buy another module.

**What problems is Omatic Software solving and how is that benefiting you?**

Omatic allows us to connect Salesforce marketing cloud, Raisers Edge NXT, Luminate Online, and external CSV and sync that data across all of those platforms.

  ### 15. Best Data Manager Tool Ever

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 31, 2023

**What do you like best about Omatic Software?**

It is easy to use and allows data managers to import much information into their database with a few clicks. It saves time and takes less time than manually performing an import.

**What do you dislike about Omatic Software?**

The downside was mapping fields without assistance from a client specialist from onboarding.

**What problems is Omatic Software solving and how is that benefiting you?**

It solves the problem of having to spend days entering information into our database, while making sure the information goes into the correct fields.

  ### 16. Omatic Software is a MUST for all non profits

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cathy L. | Database and Stewardship Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 10, 2022

**What do you like best about Omatic Software?**

Ease of use and extreme flexibility when using software

**What do you dislike about Omatic Software?**

That it wasnt included as part of the Raiser's Edge Package.  Should be a part of every Raiser's Edge installation.   The software has a learning curve.  It could be a bit more intuitive.

**Recommendations to others considering Omatic Software:**

This software is amazing and well worth the cost.    Your ROI is immediate.

**What problems is Omatic Software solving and how is that benefiting you?**

Importing with ease.   Able to keep data in the dbase uniformed (all initial caps, etc).   Used to manually enter all data into RE because their import tool is limited.  Importomatic is the best import tool around.

  ### 17. The right functionality

**Rating:** 5.0/5.0 stars

**Reviewed by:** Josue M. | Database Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 27, 2022

**What do you like best about Omatic Software?**

It's been a game-changer, with the right functionality to nicely import and merge data. We now can focus on other areas that needed attention or were neglected.

**What do you dislike about Omatic Software?**

setting up a profile can be time-consuming and cumbersome, but once get it right you are set for success.

**Recommendations to others considering Omatic Software:**

It is a no brainer if your budget allows it.

**What problems is Omatic Software solving and how is that benefiting you?**

Importing data three times faster. Merging data on a specific constituency.

  ### 18. Perfect for our use case

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 26, 2022

**What do you like best about Omatic Software?**

We needed Omatic's Importomatic software to automate receiving donor data from fundraising sites like Classy and GiveCampus into our database of record, Raiser's Edge. It works well and is consistent.

**What do you dislike about Omatic Software?**

Not much. There is a bit of a learning curve, but that is with all new software. The onboarding team makes sure you are comfortable before you are off on your own.

**What problems is Omatic Software solving and how is that benefiting you?**

As mentioned above, our specific use case is for integrating data between Classy/GiveCampus and Raiser's Edge. The ClassyConnector API plug-in is particularly helpful in making the donor data transfer much more seamless and easy.

  ### 19. Importing with intelligence

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 26, 2022

**What do you like best about Omatic Software?**

As complex as the import process is to many databases, Omatic makes it easier to add, move, purge and organize data.

**What do you dislike about Omatic Software?**

Not a lot to dislike, but the SUpport documentation and resources can use some upgrading.

**Recommendations to others considering Omatic Software:**

With Omatic, you will save time and money that you can spend on other more valuable tasks.

**What problems is Omatic Software solving and how is that benefiting you?**

Different data sources with many entries point to different requirements for each field imported. We can create and apply some business processes without the need to code complex scripts or add-ons.

  ### 20. Gamechanger for Raiser's Edge Users!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amy J. G. | Director of Development and Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 26, 2022

**What do you like best about Omatic Software?**

Eliminates manual data entry, saves time

**What do you dislike about Omatic Software?**

New cloud-based product needs a little more work

**What problems is Omatic Software solving and how is that benefiting you?**

Omatic has eliminated HOURS of manual data entry, creating significant operational efficiencies and decreasing human error.  This means we can put in even more information and enrich our data.

  ### 21. Omatic offers very intuitive and efficient ways to manage business needs

**Rating:** 4.5/5.0 stars

**Reviewed by:** Brinda G. | Donor Database Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 25, 2022

**What do you like best about Omatic Software?**

Regular expressions, Dictionaries, duplicate check rating

**What do you dislike about Omatic Software?**

Not able to process all different constituents at once

**Recommendations to others considering Omatic Software:**

Review your contract with Omatic to clarify how much of customization of import profiles are included in the agreement.

**What problems is Omatic Software solving and how is that benefiting you?**

Mapping enhancements, Translating data to RE fields

  ### 22. FRANKLIN2600

**Rating:** 4.5/5.0 stars

**Reviewed by:** Eboni A. | Database Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 04, 2021

**What do you like best about Omatic Software?**

The way that you can maneuver through the site and the flexibility it gives.

**What do you dislike about Omatic Software?**

It's a very easy product to utilize and clearly that isn't anything I don't like about it.

**Recommendations to others considering Omatic Software:**

Please get the product. It decreases lots of time and it's very user friendly.

**What problems is Omatic Software solving and how is that benefiting you?**

It has relinquished many hours of manual data entry. Therefore it has made my job much easier.

  ### 23. Game Changer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aaron K. | Salesforce Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 26, 2022

**What do you like best about Omatic Software?**

The simplicity of the user interface, depth of matching rules

**What do you dislike about Omatic Software?**

Program can take a while to process records

**What problems is Omatic Software solving and how is that benefiting you?**

We are mass processing donation records, proper casing names and addresses, and reducing duplicate creation in the database

  ### 24. Omatic - a Versatile Data Integration Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 26, 2022

**What do you like best about Omatic Software?**

It was easily configured to meet our needs.

**What do you dislike about Omatic Software?**

I haven't found anything I don't like about this product.

**What problems is Omatic Software solving and how is that benefiting you?**

The integration between Luminate Online and SalesForce NPSP was problematic before we found Omatic.  Now we have a very flexible and efficient tool that runs continuously and handles all the syncing with very little human intervention required.  Existing constituent records get updated quickly and new constituents start receiving our welcome series within minutes of sign-up.

  ### 25. Makes RE functional!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2022

**What do you like best about Omatic Software?**

This is the user-friendly side of importing into RE. Makes Import easier to understand.

**What do you dislike about Omatic Software?**

Setting up the Dictionaries, and understanding the codes can be a steep learning curve.

**Recommendations to others considering Omatic Software:**

If you want to work smart AND quickly, use IOM.

**What problems is Omatic Software solving and how is that benefiting you?**

IOM is helping us import or grad lists faster. What used to take us a month now takes only a few short hours.

  ### 26. Great attentive customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2022

**What do you like best about Omatic Software?**

The Importomatic is efficient and makes importing much quicker. I appreciate being able to import constituents and gifts at the same time.

**What do you dislike about Omatic Software?**

I haven't been using the software for long so I do not know.

**What problems is Omatic Software solving and how is that benefiting you?**

Importing multiple sources for donating has become easier.

  ### 27. Wonderful integration software for The Raiser's Edge

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carol T. | Director of Philanthropic Innovation, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 01, 2021

**What do you like best about Omatic Software?**

Import-Omatic provides seamless integration with Raiser's Edge. It makes imports a dream to execute and data sharing simple to do. There is a flexiblity in their process that allows for organizations, especially non profits, to learn as they go. Such facility is often not part of any software integration process.

**What do you dislike about Omatic Software?**

So far, we have not discovered a dislike for this product. Import-Omatic is a lovely product to enhance my company's productivity. So, no dislikes in the 20+ years that I have used the product. Now, I have had some difficulties with our customer service aspect. Timely returns for inquires has not always been timely or consistent. This company grew fast and, due to the incredible need by other Raiser's Edge users to have an interface that simplied an overly tedious process, it was an immediate consumable. They needed to catch up on the support side of the picture.

**Recommendations to others considering Omatic Software:**

Try it, and you will enjoy it.  I can only speak for Import-Omatic as it has been years since I used other Omatic products. I do recall they were just as simple and just as responsible in their planning and execution. This company is very thoughtful and consumer-minded.

**What problems is Omatic Software solving and how is that benefiting you?**

We have seamless imports and data management and handling with Omatic. Benefits realized have included time savings, intuitive product use, and how it integrates so lovely with The Raiser's Edge. That alone is invaluable to our work. There are no clunky add-ons and processes to go through.

  ### 28. Happy customer here

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jenn J. | Database and Operations Manager, Philanthropy, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 01, 2021

**What do you like best about Omatic Software?**

Onboarding required quite an investment of time and resources, but we're very grateful that we worked with Amy Barker who was very knowledgeable and guided us through the entire process. We're also pretty pleased with the support we receive from the customer support team whenever we are stuck on anything.

**What do you dislike about Omatic Software?**

For the most part, it was the time it took to create profiles and map fields. I do understand that it was necessary work that had to happen in order to setup the system but I remember it being taxing when we had to do it.

**What problems is Omatic Software solving and how is that benefiting you?**

We use Import-o-Matic to import online donations and constituent updates from Luminate Online to Raiser's Edge. We also use it to import data from other campaigns like direct mail, telemarketing, and newsletter mailings. There are things you can accomplish by using the global import features in RE7 but IOM is pretty smart in terms of identifying duplicates and that's a great feature that allows us to confidently massive data imports.

  ### 29. Great platform for agile EDI

**Rating:** 5.0/5.0 stars

**Reviewed by:** Will V. | Senior Manager, IT, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 28, 2021

**What do you like best about Omatic Software?**

Omatic Cloud makes it easy to monitor what is happening with the data flows in real time, but it works well enough that once you have everything set up properly, you don't really need to do much monitoring at all. It is also very easy to tweak data points or set up entirely new data flows, these can be done and live in minutes.

**What do you dislike about Omatic Software?**

A few UI quirks, and I would like more flexibility to handle classes of data, such as automatically deleting data that has a 1:1 match in the destination system in order to isolate a flow for only new data.

**What problems is Omatic Software solving and how is that benefiting you?**

A new record in our source system can be copied over to our destination system within minutes, and not hours or days like we experienced with our previous system. We have a greater level of control and agility over the data flows and data points going over. We can reliably transform our data within Omatic Cloud.

As a result, our marketing response when a new user signs up is much faster than it was before, and our marketing team has greater confidence in Omatic Cloud than they had with our previous system.

  ### 30. Raiser's Edge Import-o-Matic

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dorri N. | Database Manager and Data Analyzer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 27, 2021

**What do you like best about Omatic Software?**

Imports all fields in one pass instead of having to do multiple passes in Raiser's Edge to import data.  Also, Raiser's Edge requires an Import ID field generated in RE to update existing constituent records.   Import-o-Matic doesn't require an Import ID which makes the importing process easier and less complicated.   Most of the fields in Raiser's Edge database are available to import data and that is nice.  Customer Service is helpful when assistance is needed by online ticket or email.  One of my favorite features is the Virtual Fields allowing to keep the number of columns in the import spreadsheet to a minimum by defaulting fields that have the same exact data for all records.

**What do you dislike about Omatic Software?**

A technical support phone number is not available for immediate assistance.

**Recommendations to others considering Omatic Software:**

Some understanding of template and report building is highly advised.

**What problems is Omatic Software solving and how is that benefiting you?**

We use Import-o-Matic to update and add new information from campaign mailings, email communications and fundrasier events.  Updating and importing hundreds or thousands of records can be very time consuming, Import-o-Matic decreases that labor time.

  ### 31. An excellent resource for non-profit data management!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Evan R. | CRM Manager / Donor Development Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 27, 2021

**What do you like best about Omatic Software?**

The resource is straightforward to understand in terms of building-out mapping to meet the needs of your particular instance. A friendly team of support rapidly resolves any issues that may arise.

**What do you dislike about Omatic Software?**

Error messages do not point the end-user to solutions. Lack of linked-help articles is a challenge as a non-profit may not have the budget to have a developer on-site. So a novice to intermediate data manager cannot resolve the matter in-house (unless they have extensive knowledge). If this were altered by a link to a help article, having options for troubleshooting may provide a more excellent tier of trust for the data manager.

**What problems is Omatic Software solving and how is that benefiting you?**

The main problem we have been able to address is the matter of duplicate data. The origin of our connection to Omatic Software started with a mistrust of our CRM data. The fundraising platform we used had a direct API connection to Salesforce; however, there were no measures within this connection that relieved the probability of duplicate entries. So, in essence, donors controlled our database. To regain control, we implemented Omatic Software and put rules that would reference our CRM for pre-existing data points before forwarding new records. Moreover, Omatic Software also gave us the ability to clean our data from a stance of formatting by allowing us to make rules for both case and spacing.

  ### 32. This tool is great for importing data into your database.

**Rating:** 5.0/5.0 stars

**Reviewed by:** DeAnn A. | Database Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 24, 2021

**What do you like best about Omatic Software?**

ImportOmatic makes importing data into my donor database (Raiser's Edge) so easy and eliminates many of the places where errors can happen. We get our data from a Lock Box and I have a custom template that I built and I get the data in quickly and accurately. This makes the whole process quick and easy.

**What do you dislike about Omatic Software?**

It took a few times for me to get comfortable setting up the template, but support really helped me through it. Now I can set up new templates easily and I can import all sorts of information.

**Recommendations to others considering Omatic Software:**

It tuly makes importing any sort of data into Raiser's Edge more manageable. Prior to Omatic, I had laborious sets of imports that had to happen. Now I can do it all in one easy import. It is easy to do repeat work for the daily sets of gifts.

**What problems is Omatic Software solving and how is that benefiting you?**

Omatic really helps to make my data consistent and as a result I save money on postage. We also save money since it is faster to enter with Import-o-matic than it would be to do it all manually. It is far easier to train new people on this technique than manually importing data or entering data one record at a time. I can't imagine working any other way.

  ### 33. IOM changed my work life

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bridget E. | Donor Services Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 26, 2021

**What do you like best about Omatic Software?**

The best thing is the auto-matching to existing records, with the ability to set what it matches on and when to ask you about it before importing. Before IOM we used Net Community and it took FOREVER to one-by-one match records. We have an event that brings in 100s of donations weekly and I could never keep up with processing them. But now with IOM, I am on top of them every single day. And therefore, we are thanking our donors EVERY day! I also LOVE the ability to have things checked on the records depending on how the data comes in, i.e., if a new donor gift with no address, the "has no valid address" box is checked on the record after IOM imports it. So efficient!

**What do you dislike about Omatic Software?**

The one thing that bugs me is that when searching duplicates on addresses, it will pull old/inactive addresses in RE as a match. So then I spend the time going into the record to see how they are connected, only to discover that they aren't - it's just an expired address. There's no way to search only on active addresses.

**What problems is Omatic Software solving and how is that benefiting you?**

Getting large numbers of gifts into our system quickly during our busiest time of the year. Updating RE with MailChimp campaign activity, subscribers, unsubscribers, and adding new emails into MailChimp.

  ### 34. Very useful

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lindy K. | Integrity Specialist - Data Operations & Analytics, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 25, 2021

**What do you like best about Omatic Software?**

Allows mass quantities of relational data to be imported at the same time and will do things such as renew a membership, link records, and identify existing duplicate records. Fairly intuitive to learn once you understand the basics.

**What do you dislike about Omatic Software?**

Building ImportOmatic profiles can be tricky and there is a lot to learn. The knowlegebase articles on the website are sometimes difficult to navigate. Unless you know the exact terminology to use in the search function, you may not get results. The help articles tend to be a high-level introduction without going into complex nitty gritty, which is often what you need the help with. You can send copies of the profile and data files to get help but that requires a waiting turnaround time. One caveat about MergeOmatic is that it is query-based and you cannot ask it to merge just two specific records.

**What problems is Omatic Software solving and how is that benefiting you?**

Omatic (ImportOmatic) was initially selected by our non-profit organization to handle daily imports of web transactions into our CRM. We had an expert at Omatic create the import profiles which were quite complex, but from that I was able to learn from it to create my own profiles for other tasks. The mapping is fairly intuitive and you can create dictionaries to translate non-uniform data, e.g., change US to USA. You can choose if you want to interact with each record during the import process which is useful for things such as address processing, or use it just to do a quick data dump. It also allows you to create new or append to existing data. I have found ImportOmatic handy for other things, especially mass data cleanup projects which can by done by exporting the data into Excel, cleaning it up, and then reimporting it to the database. Another Omatic tool that we use is MergeOmatic to perform mass clean ups of old duplicate records. It is highly efficient in identifying possible duplicates based on varying criteria, and allows side-by-side record comparison. Omatic is much more expansive as far as tools, settings, and options compared to the built-in offerings of the CRM software which can be restrictive and limiting.

  ### 35. Ease of Automation and Effective Intelligence

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tony S. | Data Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 25, 2021

**What do you like best about Omatic Software?**

I love the intelligence behind their products. I can't begin to describe how much easier my job has become and how clean my Raiser's Edge database is, thanks to their duplicate detection and address processing that automatically runs upon all my data imports.

**What do you dislike about Omatic Software?**

I can't think of one thing I dislike about any of their products! And whenever ther is an issue, customer support is super knowledgable and delivers prompt solutions.

**Recommendations to others considering Omatic Software:**

If you have any questions, please contact Omatic customer support today. Not only are they knowledgeable, but they are also often more knowledgeable than the software companies with whom they partner. Many of the developers and technical support staff used to be employed by the companies they partner with, which best equips them to support any of the related plugin software that Omatic writes.
If you are having any difficulties with data cleanliness or need to reclaim the time and efficiency you lose by having to get human eyes on every piece of data you import, don't hesitate to reach out to Omatic. An account executive will be happy to assess your needs, and once identified, they can set up a free demo for you.

**What problems is Omatic Software solving and how is that benefiting you?**

Duplicates within my Raiser's Edge database are nonexistent when utilizing MergeOmatic and ImportOmatic. 
All new incoming addresses are clean and in the proper format required, thanks to the level of intelligence I can input into the services.
The built-in service for Raiser's Edge offers almost zero intelligence for the transfer of information between Luminate Online and Raiser's Edge. You have to get human eyes on every single incoming change. This is not feasible when having to process thousands of changes. However, when incorporating Omatic's Luminate Connector, we can now process any number of records with the parameters we want to include in the import. The intelligence within the Luminate Connector allows us to control duplicates, incorrect addresses, and volumes of constituent changes all at once. We can even set parameters around the kinds of changes we want to get eyes on before they are ever allowed into our database by sending them to a separate file for review. 
Implementing Omatic solutions for clean, sanitized data has been a no-brainer for us. We are delighted with this company and the solutions they provide!

  ### 36. Great repetitive task time saver!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melody M. | Principal/Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 25, 2021

**What do you like best about Omatic Software?**

Using Importomatic helps to streamline a repetitive data entry task - saving time with each use. Time savings build exponentially, saving the organization money.
We have also successfully worked with Omatic's consulting team to facilitate Financial Edge training for one of our clients.

**What do you dislike about Omatic Software?**

Setting up a profile in Importomatic can be a bit time-consuming at first but does improve with practice. This is a task that can easily be outsourced and then utilized on a regular basis.

**Recommendations to others considering Omatic Software:**

If you struggle with data entry inconsistencies or a repetitive entry task being too time-consuming, Importomatic is an excellent solution. Mergeomatic is highly recommended for any organization struggling with deduping algorithms.

**What problems is Omatic Software solving and how is that benefiting you?**

Using Importomatic, we have recreated the same basic template profile for multiple clients to help them enter new student data more efficiently and accurately. Using the profiles means no fields are overlooked, significantly enhancing data integrity.

We've also been very successful creating/using profiles to enter scholarship recipient data, volunteer engagement information, and gift entry for more complicated gift types. 

Whenever a client speaks of having a process that seems too time-consuming or frought with errors, our thought is that it can be solved via an Omatic solution.

  ### 37. Omatic Cloud has helped up revamp our whole email process!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Daphne D. | Marketing and Membership Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 25, 2021

**What do you like best about Omatic Software?**

Omatic makes is super easy to importing contacts and setting up automation to do so is just the coolest. I love that we can now capture and re-engage with visitors on the same day of their visit!

**What do you dislike about Omatic Software?**

There have been times when VIPs (major donors and/or prospects) have been unsubscribed without us knowing. There is also sometimes concern that contacts are mis-matched with existing contacts. Lastly, the interface feels "bare bones" in some areas, which can hamper how efficiently I make changes to formulas (I sometimes have to go forward or back in the formula steps to see important information).

**What problems is Omatic Software solving and how is that benefiting you?**

We are saving time each day and week through the automation that we've set up in Omatic. We can segment in Mailchimp in ways that would probably take 10x the amount of time to do manually as long as they do by using Omatic. It also helps keep us organized and aware of what contacts we are sending to and what segments see many changes or growth in a given time frame.

  ### 38. Omatic software review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stephanie U. | Senior Director of Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 25, 2021

**What do you like best about Omatic Software?**

There are multiple products in the Omatic suite, of which I use RecordRadar, Score-o-matic and Import-o-matic. Record radar was a lifesaver! Prior to my arrival, my organization did not enter county, so it made it difficult to pull lists based on geography. With record radar, I can use the zip code and select the radius. It is awesome! Score-o-matic is helping up prioritize our major gift portfolios, which we hope will help us raise more money quicker by focusing on the best prospects.

**What do you dislike about Omatic Software?**

I don't like that you have to purchase each product separately. It would be helpful if they let you know of all their products at the beginning so you can get a package deal instead of one here and one there. The implementation for our import-o-matic product felt a bit rushed by their staff and when asking additional questions, we were told to just contact customer support. We didn't learn too much from the implementation, just their staff members went through and set things up and then when we needed to set up another profile, we struggled from not learning as much as we would have liked.

**What problems is Omatic Software solving and how is that benefiting you?**

We solved not having county information on constituent records using Record radar. This has also been corrected permanently with other tools. For the score-o-matic, we are using it to prioritize our portfolios for the major gift officers. We have been able to focus on relationships in a different way in order to spend the most time with those that we will ultimately get the most money from. Import-o-matic I didn't think we needed beacuse we can use the import tool within Blackbaud, however, after seeing demonstrations and hearing references, we purchased the tool and are in love. We have drastically reduced the amount of time it takes us to import new graduates or gifts from our external crowdfunding site.

  ### 39. Love it!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Emily S. | Advancement Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 25, 2021

**What do you like best about Omatic Software?**

We use importomatic for all our large data imports as well as for smaller imports but it always goes smoothly. I am able to batch in large amounts of data without going through Raiser's Edge directly or having to upload a premade list or worse, have to update each individual constituent manually. We use OMATIC on a weekly basis and i could no imagine doing my job without it.

**What do you dislike about Omatic Software?**

The dictionaries sometimes do not match up with will give me a lot of errors if I do not run on validation mode to catch them. Sometimes I feel like setting up a new profile could be more user firendly in a sense that they give a more tools to walk you through it, like a video or tutorial. I feel that trainings or refreshers need to be more available to the users outside of the frequently asked questions. Sometimes visuals and videos are more helpful when there is a memory block or when a new memeber joins the team.

**Recommendations to others considering Omatic Software:**

I would definetly reccomend OMATIC for anyone in higher ed who is managing a database.

**What problems is Omatic Software solving and how is that benefiting you?**

The imports go in so much faster and import-o-matic enables me to move from task to task in a timely manner. As I said, we use Imort-OMATIC on a weekly basis for a data push and it is a way of making sure our data is up to date as well as using it on a quaterly basis for large imports (roughly 2000 constituants) and i feel that without Import O MATIC i would not be able to do this task.

  ### 40. Importomatic is a Time Saver

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tim P. | Advancement Database and Gifts Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 25, 2021

**What do you like best about Omatic Software?**

Importomatic's ease of use and range of fields which can be imported is a definite plus. We used to have to enter new parents and students as new records each summer in August, and it would take one person 8-10 days to get them all done. Now we can set the import up in the morning and then do all the importing in the afternoon. 90% of the info we need to enter can be imported now in a single day.

**What do you dislike about Omatic Software?**

The initial setting up of profiles and dictionaries can be complicated and time-consuming.  But Omatic's support team is incredibly responsive and will answer any questions and spend the time needed to troubleshoot whatever issues may arise. And once the profiles are set up, future imports should run smoothly with very little tweaking of the profile needed.

**Recommendations to others considering Omatic Software:**

It's worth the investment!

**What problems is Omatic Software solving and how is that benefiting you?**

As I explained above, the efficiency of data entry is greatly enhanced by using Importomatic. The saving in person-hours is well worth the cost of adding Importomatic to your arsenal of Raiser's Edge plug-ins.

  ### 41. Speeds up imports and accuracy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jayme F. | Data Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 25, 2021

**What do you like best about Omatic Software?**

Running imports through Omatic software helps speed up the process of creating batches of gifts from 3rd  party platforms we use for crowdfunding and event registrations. Once the import profile is set up, matching fields and data is user friendly and efficient. Omatic helps us reduce duplicate constituent profiles and speeds up our ability to report donation totals to our team. Data can be validated before submitting, making it easy to catch any glitches before running the imports. Validation thresholds for matching to existing constituents in the database give you high confidence that nothing is missed.

**What do you dislike about Omatic Software?**

The import profiles are very robust and specific, which is a great thing... but can take a little time before a user feels confident enough to build them. Because the import build can take time to set up, it's not always the most efficient tool for small jobs, but it's a champion of larger ones.

**What problems is Omatic Software solving and how is that benefiting you?**

We can import 800 gifts in a matter of hours rather than days.

  ### 42. Wouldn't want to do my job without Omatic

**Rating:** 5.0/5.0 stars

**Reviewed by:** Angelina G. | Database/Prospect Research Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 24, 2021

**What do you like best about Omatic Software?**

The thing I like best about Omatic is that it's easy to customize.

**What do you dislike about Omatic Software?**

One thing I would like would be to be able to do even more with Omatic in my CDM.  That's really a problem with what my CDM will allow access to and less an issue with Omatic.

**Recommendations to others considering Omatic Software:**

I am an absolute fan of Omatic software and I wouldn't want to do my job without it.

**What problems is Omatic Software solving and how is that benefiting you?**

We have been able to automate processes that used to be manual.  For example, without Omatic, I can't imagine trying to keep up with the volume of new records and gifts we receive online during our Day of Giving.  We were able to create over 600 new records and process over 2600 gift transactions into formatted batches within 24hours.  The best part is knowing data is being standardized into proper formats and we're reducing the opportunity for error.  We can even get more details on records for notes and attributes to help us with reporting later on.

  ### 43. Loving  Omatic

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tanya K. | Database Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 24, 2021

**What do you like best about Omatic Software?**

I love the product. It is user-friendly and fun to learn all that it can do. I took some trainings with a Omatic person when my company first started using this product and i've since learned so many other ways to get the necessary data I need into my RE database. You also learn it so easily that you can teach it to others in your organization with ease.

**What do you dislike about Omatic Software?**

I dislike nothing about this product. I'm a person that loves a challenge and I feel that even though you do have to learn the software, it isn't too hard to do so.

**Recommendations to others considering Omatic Software:**

I recommend to any organization to get this software when they need to upload information into their databases. It's easy to use and fun as well, and after you learn how to use it, you can easily teach it to others in your organization with ease.

**What problems is Omatic Software solving and how is that benefiting you?**

I realize with other products, you need to have an import ID to upload a file into RE, but with Omatic, I don't need to have an import ID to import info into Omatic. I create my spreadsheet, and then I upload that through Importomatic, and it's there. I find that I can do a lot of people very quickly as well, so it's not taking me all day to get the information that I need.

  ### 44. Quality plugins for Blackbaud Raiser's Edge

**Rating:** 3.5/5.0 stars

**Reviewed by:** Chris C. | Head of Development Systems & Operations, Enterprise (> 1000 emp.)

**Reviewed Date:** May 24, 2021

**What do you like best about Omatic Software?**

With ImportOmatic, there are a load of excellent features...picking the best is difficult but I really like:
Duplicate search in built, so no need to add import/consituent ids to files before importing
Ability to handle add to existing record in the same import process as adding new records (due to duplicate searching functionality)
Dictionaries - being able to convert a value in the source file to a corresponding value in a database table

**What do you dislike about Omatic Software?**

There are so many features and settings, initial setup of an import profile can be confusing, and there is potential for things to go wrong if you don't do it right.  For example its clever matching can update an existing custom field without an import ID, therefore if you don't set up the profile to add a new custom field each time you can end up overwriting existing data by accident.  There is more capability but if you are setting up a new import profile from scratch you need to assign the time to get it done correctly.

**What problems is Omatic Software solving and how is that benefiting you?**

We use ImportOmatic to perform a host of regular, standardised import tasks.  These include adding gifts and donors from our crowdfunding platform and adding volunteers.  The software's abilities to enable a file to be imported without manipulating the data has empowered our administrative staff to take responsibility for many data import duties that would previously relied on a database admin to perform. 

MergOmatic provides a much better deduplication tool than those included with either RENXT or RE7.  We use it to keep on top of duplicates added as a result of data into our database from multiple sources, and sometimes incomplete at the time the records are first created.

  ### 45. Fantastic suite of products that makes my job much easier.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Christian T. | D, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 24, 2021

**What do you like best about Omatic Software?**

The varying suite of tools really fills out all of the underlying flaws of some of Blackbaud's CRM software. From making different databases importing/exporting to each other seemless and easy, to managing external data in my system, I really like the robust features. Thisi s a very good company that makes excellent products. I've been using their services for many years.

**What do you dislike about Omatic Software?**

Customer reps and implementation folks are great, but sometimes technical help can be a little hard to pin down and get in a timely manner.

**What problems is Omatic Software solving and how is that benefiting you?**

Working with third party vendors and caging services is a dream with Import-Omatic, and the functionality of List Management has allowed our organization to take care of data processing for large acquisition mailings completely internally without needing to rely on a third party to collate and dedupe the external data. Similarly, the duplicate management process has really helped clean our database and provided a fantastic way of intelligently monitoring our data hygiene.

  ### 46. The help we've gotten made all the difference

**Rating:** 5.0/5.0 stars

**Reviewed by:** Philip E. | Major Gifts Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 25, 2021

**What do you like best about Omatic Software?**

Hands down, what's made Omatic work well for us is the staff who have been willing to walk through issues that have arisen (and a few have). We're a team that sometimes needs solid handholding and Omatic has been willing to work with us to make that happen. Can't say enough what a difference that is from working with Blackbaud.

**What do you dislike about Omatic Software?**

Without being able to move forward with the Omatic Cloud, some of the information we need to move over into Raiser's Edge simply takes far too long. Without a faster, more automated option we can't do it.

**What problems is Omatic Software solving and how is that benefiting you?**

We're finally able to seamlessly move information from Luminate into Raiser's Edge and vice versa, something Luminate's RELO API couldn't do the way we needed it to: specifically, working with the reality of having multiple email addresses on one record.

  ### 47. Useful, flexible software that fills in the gaps

**Rating:** 5.0/5.0 stars

**Reviewed by:** Zach D. | Senior Data Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** May 25, 2021

**What do you like best about Omatic Software?**

Omatic provides missing functionality in Raiser's Edge and allows users the flexibility to come up with their own solutions for difficult tasks. If something is missing in a Blackbaud product there's a good chance Omatic has a solution for that. The ability to use regular expressions to manipulate input data is truly a game-changer in database management.

**What do you dislike about Omatic Software?**

Despite being a plug-in it takes full ownership of the connected software when running, which can cause occasional issues and requires careful planning of project timings.

**What problems is Omatic Software solving and how is that benefiting you?**

I am tasked with importing tens of thousands of records a year, many of which would result in duplicates of records already in my database. Using Omatic solutions allows me to more or less fully automate the duplicate scanning process and turn a multi-step job into a click and forget it job.

  ### 48. We use Omatic to import transactions from Authorize.Net into our RE7 database.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Noel F. | Membership Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 24, 2021

**What do you like best about Omatic Software?**

Once profiles are built, it's easy to import CSV files into a batch in RE. It was great to have some one-on-one time with the trainer to make sure Omatic was ready to import our data.

**What do you dislike about Omatic Software?**

It would be great to have a 6-month or 12-month check-in to see if the profiles you built in your original build-out are still meeting your needs and have some one-on-one help making adjustments.

**Recommendations to others considering Omatic Software:**

Try to come up with as many scenarios in which you'd use Omatic before starting the build-out so you'll have the most opportunity to pose questions and get guidance from your trainer when you're building it out.

**What problems is Omatic Software solving and how is that benefiting you?**

I don't have to manually enter data into a batch that is processed externally from RE.

  ### 49. Improves the Raiser's Edge data integration process

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rachel B. | Director of Development Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 25, 2021

**What do you like best about Omatic Software?**

ImportOmatic allows us to import data into Raiser's Edge from many different sources. The duplicate matching algorithms help keep duplicates out of our database. I like that I can set up a profile and everything is ready to go when it's time to import the data. Overall, this tool gives us the flexibility we need to import our data.

**What do you dislike about Omatic Software?**

The Luminate connector doesn't work quite as well as I expected. Runs slow and certain profiles don't work. I wish it had better 2 way intergration with Luminate.

**What problems is Omatic Software solving and how is that benefiting you?**

Importing data from our lockbox and event website would not be possible without ImportOmatic. Save us time and keeps us from having to do manual data entry.

  ### 50. Easy to use and massively expands the accessibility of RE

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 28, 2021

**What do you like best about Omatic Software?**

Once you have set up an import script any user can import data to the database without concerns about the lack of control associated with Raiser's Edge imports being used by inexperienced admins. You can also expand the way in which dictionaries work using regular expressions, when you get the hang of them the world is your oyster!

**What do you dislike about Omatic Software?**

It takes a while to get your head around setting up a script but the training is good and you can copy previous scripts to build on them. I have found it difficult to find good support for the all-powerful, regular expressions and have worked out how to do things by trial and error combined with a lot of googling. The error messaging for exceptions is not very helpful.

**What problems is Omatic Software solving and how is that benefiting you?**

Regular imports do not have to be done by the database expert which frees the DBM up to do more developmental and high-level things, and spreads the load.


## Omatic Software Discussions
  - [What do you recommend for those considering Omatic Software for data integration in the nonprofit sector?](https://www.g2.com/discussions/what-do-you-recommend-for-those-considering-omatic-software-for-data-integration-in-the-nonprofit-sector)
  - [What is Omatic Software used for?](https://www.g2.com/discussions/what-is-omatic-software-used-for)
  - [Connecting Classy with Raiser&#39;s Edge NXT](https://www.g2.com/discussions/connecting-classy-with-raiser-s-edge-nxt) - 1 upvote
  - [Do you find it easier to cofigure through importomatic or to download from Luminate fields?](https://www.g2.com/discussions/do-you-find-it-easier-to-cofigure-through-importomatic-or-to-download-from-luminate-fields)

- [View Omatic Software pricing details and edition comparison](https://www.g2.com/products/omatic-software/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-29+12%3A01%3A02+-0500&secure%5Bsession_id%5D=f238b65d-5b36-45b3-ad45-63051f947074&secure%5Btoken%5D=e12735bd006b1493f7070147d8e1abce0f9894173511c191a791b7f4e09780ed&format=llm_user)
## Omatic Software Integrations
  - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews)
  - [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews)
  - [Benevity](https://www.g2.com/products/benevity/reviews)
  - [Blackbaud Altru](https://www.g2.com/products/blackbaud-altru/reviews)
  - [Blackbaud Financial Edge NXT](https://www.g2.com/products/blackbaud-financial-edge-nxt/reviews)
  - [Blackbaud Luminate Online](https://www.g2.com/products/blackbaud-luminate-online/reviews)
  - [Blackbaud Raiser&#39;s Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews)
  - [Constant Contact](https://www.g2.com/products/constant-contact/reviews)
  - [Double the Donation](https://www.g2.com/products/double-the-donation/reviews)
  - [Emma](https://www.g2.com/products/emma-live-emma/reviews)
  - [EMMA](https://www.g2.com/products/ppit-emma/reviews)
  - [Encompass](https://www.g2.com/products/encoura-encompass/reviews)
  - [Engaging Networks](https://www.g2.com/products/engaging-networks/reviews)
  - [Eventbrite](https://www.g2.com/products/eventbrite/reviews)
  - [Excel Import](https://www.g2.com/products/excel-import/reviews)
  - [Fundraise Up](https://www.g2.com/products/fundraise-up/reviews)
  - [Givebutter](https://www.g2.com/products/givebutter/reviews)
  - [GiveCampus](https://www.g2.com/products/givecampus/reviews)
  - [GiveSmart](https://www.g2.com/products/givesmart/reviews)
  - [GoFundMe](https://www.g2.com/products/gofundme/reviews)
  - [GoFundMe Pro](https://www.g2.com/products/gofundme-pro/reviews)
  - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [Microsoft Dynamics 365 Connector](https://www.g2.com/products/microsoft-dynamics-365-connector/reviews)
  - [MIP Fund Accounting](https://www.g2.com/products/mip-fund-accounting/reviews)
  - [NetSuite](https://www.g2.com/products/netsuite/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews)
  - [Salesforce CRM Connector](https://www.g2.com/products/salesforce-crm-connector/reviews)
  - [Shopify](https://www.g2.com/products/shopify/reviews)
  - [Stripe](https://www.g2.com/products/stripe-agentic-workflow-stripe/reviews)
  - [Swoogo](https://www.g2.com/products/swoogo/reviews)
  - [Veracross](https://www.g2.com/products/veracross/reviews)
  - [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews)
  - [VolunteerBase](https://www.g2.com/products/volunteerbase/reviews)
  - [VolunteerHub](https://www.g2.com/products/volunteerhub/reviews)
  - [WealthEngine](https://www.g2.com/products/wealthengine/reviews)
  - [Workday Platform](https://www.g2.com/products/workday-platform/reviews)

## Omatic Software Features
**General Ledger**
- Journal Entries
- Tags / Dimensions
- Audit Trail

**Administration**
- Reporting
- Interaction Tracking
- Automation
- Donor Profiles

**Constituent Management**
- Constituent Profiles
- Online Portal
- Donor Communications

**Development **
- Real-Time Integration
- API Designer
- Flow Designer
- Pre-Built Connectors
- Custom Connectors
- Reusable connectors
- Multi - tenant architecture

**Accounts Receivable**
- Invoice Customization
- AR Automation
- Collections Automation

**Fundraising**
- Campaign Management
- Online Donation Portal
- Event Planning
- Recurring Donations
- Peer-to-peer Fundraising
- Mobile Capabilities

**Marketing Automation**
- Email Marketing
- Lead Management
- Campaign Management
- Marketing ROI Analytics

**Management **
- Monitoring & Notification
- Routing And Orchestration
- Data Mapping
- Data Transformation
- API Management

**Accounts Payable**
- AP Automation
- Payment Processing
- Purchase Orders

**Marketing**
- Email Marketing
- Direct Mail Tools

**Workflow Automation**
- Donor Prospecting
- Data Entry
- Task Delegation

**Security**
- Data Encryption
- Security Standards
- Communication Protocol

**Reporting & Analytics**
- Reporting
- Dashboards
- Automated Reports

**Integration Options**
- Data Virtualization
- Managed File Transfers
- Big Data Processing
- EDI

**Integrations**
- Accounting
- Fundraising
- Grant Management
- Sales POS

**Deployment **
- Hybrid
- Cloud to Cloud

**Agentic AI - Nonprofit CRM**
- Autonomous Task Execution
- Cross-system Integration

## Top Omatic Software Alternatives
  - [Microsoft SQL Server](https://www.g2.com/products/microsoft-sql-server/reviews) - 4.4/5.0 (2,123 reviews)
  - [Cleo Integration Cloud](https://www.g2.com/products/cleo-integration-cloud/reviews) - 4.4/5.0 (540 reviews)
  - [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) - 4.5/5.0 (628 reviews)

