There was very little that I disliked. Initially I had to setup some of the fields and nuances around our Salesforce instances, but ultimately it was becoming more automated as I used it more. It was quite easy and saved me a ton of time.;
I was trying to solve the problem of Prospect and Follow-up leaking. As Sales reps, we're pulled in many different directions. I used Olono and realized that I was much more productive in my day and I was able to complete the follow-up tasks in a short time-block.
I was realizing about 10 hours of week of selling time during core hours. I'd translate this to a savings with labor cost, but also opportunity cost for the organization. Top Performing reps will save a much higher amount based on statistics. Timing is a big part of the Sales Process and not having a strong guided selling process puts me in a position to let things leak.
Here's where I felt it impacted the Sales Velocity formula for my organization.
Sales Velocity =
# of Opportunities + Allows Reps to Manage More Opps Efficiently + Removes Manual Data Entry of New Ones
ASP (Average Selling Price) + By rapidly moving through the Sales Process, I could measure how opportunities move in price and forecast throughout the quarter.
W/L% + Impacted the Win Loss Rate based on using some of the Guided Selling process to store information when I would tell an Opportunity who the competitor was. This forced me to take the steps of working on gaining the partner eco-system + going internally for the right competitive data.
Reduce # of Days in Sales Cycle - Olono was like warp speed for Sales. Getting through your day, not missing data entry mistakes or updates with your Forecast Categories made my Salesforce Hygiene much better than my peers. The savings in Olono reduced the days because I could truly measure it and I would take less longer day opportunities. It was full visibility or "God Mode" for Salesforce users.