---
title: Olo Reviews
meta_title: 'Olo Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 18 reviews by the users' company size, role or industry to
  find out how Olo works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 18
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: On-Demand Delivery
  url: https://www.g2.com/categories/on-demand-delivery
---


# Olo Reviews
**Vendor:** Olo  
**Category:** [Food Delivery Software](https://www.g2.com/categories/food-delivery-software)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 18
## About Olo
Olo is a leading on-demand commerce platform powering the restaurant industry’s digital transformation. Millions of orders per day run on Olo’s enterprise SaaS engine, enabling brands to maximize the convergence of digital and brick-and-mortar operations. The Olo platform provides the infrastructure to capture demand and manage consumer orders from every channel. With integrations to over 100 technology partners, Olo customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market. Over 500 restaurant brands use Olo to grow digital sales, maximize profitability, and preserve direct consumer relationships.



## Olo Pros & Cons
**What users like:**

- Users find Olo to be **extremely user-friendly** , highlighting its ease of use in their experience. (1 reviews)
- Users find Olo’s interface to be **very easy to use** and appreciate its user-friendly design. (1 reviews)

**What users dislike:**

- Users experience difficulties with the **dashboard not refreshing correctly** , impacting effective management of the platform. (1 reviews)

## Olo Reviews
  ### 1. OLO is great!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tom S. | Real Estate Agent, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 31, 2025

**What do you like best about Olo?**

Very easy to use and extremely user friendly

**What do you dislike about Olo?**

It is difficult to manage sometimes as our dashboard does not always refresh correctly but it does come through in time

**What problems is Olo solving and how is that benefiting you?**

We use OLO for our restaurants. It is helpful in tracking orders from our stores and 3rd party delivery



- [View Olo pricing details and edition comparison](https://www.g2.com/products/olo/reviews?filters%5Bsentiment_snippet%5D=2237837&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-14+21%3A37%3A23+-0500&secure%5Bsession_id%5D=ad0f0508-a3b3-4f41-a586-4629ed04d3e6&secure%5Btoken%5D=3e424f42fe890b1296337145eda0734aa73ee1f40527c5cbacaff58864379b72&format=llm_user)

## Olo Features
**Restaurant App - Food Delivery**
- Restaurant order management
- Restaurant general setting
- Restaurant listings

**User App - Food Delivery**
- Payment processing 
- Real-time Order Tracking
- On-demand Food ordering
- Online Ordering
- Order Processing
- Location Tracking
- Status Tracking
- Delivery Tracking
- Live Tracking
- Activity Tracking
- Inventory Tracking

**Delivery App - Food Delivery**
- Driver Management System
- Driver Earnings and Payments
- Communication and Scheduling
- Mobile Payments
- Online Payments
- Inventory Management
- Dispatch Management
- Kitchen/Menu Management
- Discount Management

**Admin App - Food Delivery**
- Customer Support 
- Centralized Dashboard
- Restaurant Onboarding and Management
- Gift Card Management
- Receipt Management
- Reviews Management
- Promotions Management
- Route Management

**Additional Functionality**
- Reporting/Analytics
- Third-Party Integrations
- Route Optimization
- Barcode/Ticket Scanning
- Customizable Templates
- Customizable Reports
- Generative AI
- Real-Time Reporting
- Loyalty Program
- Customer History
- Reporting & Statistics
- Point of Sale (POS)
- Real-Time Updates
- Customizable Branding
- AI Copilot
- Geolocation
- Order Entry
- Alerts/Notifications
- Real-Time Monitoring
- Food Delivery Dispatching
- SMS Messaging
- Multi-Location
- Real-Time Data
- Mobile Alerts
- Routing
- Geographic Maps
- Real-Time Notifications
- API
- Mobile Access
- Customer Database
- Contact Database
- Multi-Language
- Menu Builder
- Real-Time Analytics
- Restaurant POS
- Online Reservations
- Customer Accounts
- Multi-Channel Marketing
- Email Marketing
- QR Codes
- Mobile Booking
- Website Personalization
- Delivery Estimate
- Point of Sale (POS) Integration

## Top Olo Alternatives
  - [DoorDash for Merchants](https://www.g2.com/products/doordash-for-merchants/reviews) - 4.3/5.0 (64 reviews)
  - [ChowNow for Restaurants](https://www.g2.com/products/chownow-for-restaurants/reviews) - 4.6/5.0 (68 reviews)
  - [Owner.com](https://www.g2.com/products/owner-com/reviews) - 4.8/5.0 (414 reviews)

