The Product is easy to use, and the support from the Olive team in exceptional. The feature list is very detailed and fully suits the expectations. Review collected by and hosted on G2.com.
The customisation options were a bit lilited. Review collected by and hosted on G2.com.
Ease of use, Olive was simple to navigate and making sure that they took the time to help me understand managing the tool. Review collected by and hosted on G2.com.
A lot of the questions felt form filled, I didn't feel that I got a true scope of work for the client. It got 90% of the way there though. Review collected by and hosted on G2.com.
It was the most well organized, intuitive platform I have ever used for an RFP and I have been doing this for 15 years. Review collected by and hosted on G2.com.
What I dislike is that I wish more customers were using your solution. Review collected by and hosted on G2.com.
I love the assistance the Olive team provides. We leverage them every chance we get. They take on some of the least desirable tasks, like informing candidates their tech was not selected or isn't moving to the following evaluation phase. They also reach out anonymously to ALLLL potential vendors in the space, ensuring our selection process is comprehensive and thorough. Review collected by and hosted on G2.com.
I have very few complaints about Olive. The only thing that comes to mind is the platform is still a little immature. There are a few common features that are difficult to find/use. Other than that, I have no complaints. Review collected by and hosted on G2.com.
We're thrilled to hear that you leverage our team's assistance and find value in our thorough vendor selection process. We take your feedback about the platform's usability into consideration. You may have recently noticed some improvements and we plan to make more in the future!
I like how easy it was to find and add different vendors for our project that were already loaded in Olive. It was also very helpful to have a selection of RFI "Requirements" (features and functionality in our case) in the system to choose from. These Requirements were specific to the product we were sourcing, meaning the Requirements were relevant and shed light on some considerations that were otherwise not on our radar. The vendors provided feedback that Olive was the most user-friendly RFI process they've ever encountered. Simply send a link, vendors create an account, answer the Requirements fields, and then compare the responses from each vendor. The scoring and weighting were great, although I learned some lessons from the first round of usage to improve the outcome for the next round. Review collected by and hosted on G2.com.
Some vendors struggled to access the RFI when clicking the link provided to them. However, our rep was always quick to assist them, and it wasn't a huge deal. It would be nice to have a single video demonstrating everything A-Z from setup through comparison to better understand the bigger picture and flow before diving in. Having more guidance or examples around setting up the weighting and scoring would also be helpful. I'd also like to be able to customize reporting options. For instance, it'd be nice to be able to download, email and/or print the completed Requirements lists of a couple/few vendor responses in one document to summarize the differences between top contendors. Review collected by and hosted on G2.com.
We're glad to hear that you found Olive easy to use and that it helped streamline your vendor selection process. We appreciate your feedback about the struggles some vendors faced and will work on providing more comprehensive guidance and support resources. Thank you for sharing your experience!
It wasn't overly complicated. Some proposal portals make it difficult to find important information. Review collected by and hosted on G2.com.
It wasn't very intuitive. Even though it is a simple portal, I still had issues finding information. Review collected by and hosted on G2.com.
How simple the tool is to use. It makes my job easier. Review collected by and hosted on G2.com.
For my use case there is nothing to dislike about Olive. Review collected by and hosted on G2.com.
Olive AI really helps get things started if you don't know where to begin, especially for stakeholders looking to figure out their own requirements. Review collected by and hosted on G2.com.
Would like more discovery and post-selection automation. Review collected by and hosted on G2.com.
Thanks so much for your review and feedback!
Olive provides an all-in-one-place, easily shareable, collaborative environment to support software selection through requirements definition and evaluation of alternative solutions. Review collected by and hosted on G2.com.
The small shortcomings I identified early in my use have mostly been addressed by the responsive customer success team and developers. I would like to see them continue to expand the knowledge base. Review collected by and hosted on G2.com.
Olive's capability to optimize the selection process is one of its most appealing qualities. As a core team, you can outline your specific requirements, set evaluation criteria with incredibly fine detail, and make sure each vendor handles the assessment request in a way that results in a comprehensive score. It enables you to ensure that every element of the software selection is carefully considered, resulting in well-informed decisions that align with the requirements and objectives of your organization and the users and other stakeholders of the software solution you are evaluating. Review collected by and hosted on G2.com.
The licensing model can seem restrictive depending on how you manage your stakeholders and the number of projects you have. Review collected by and hosted on G2.com.
Thank you for sharing your feedback about Olive's capability to optimize the vendor selection process. We understand that the licensing model may seem restrictive, and we appreciate your input as we continue to improve our offerings.