[ Oliva H... Reviews ](https://www.g2.com/products/oliva-health/reviews) [ Oliva H... Reviews ](https://www.g2.com/products/oliva-health/reviews) # Oliva Health Features ##### ## Administrative (17) Workflow Management Ensures that your staff and existing systems support your business needs, requirements, and patients Billing Supports or provides built-in billing and invoicing functionality, taking care of specialty-specific requirements Security and Authorization Protects patient data and facilitates the creation and tiering of user credentials when accessing data Practice Management Supports and/or automates the daily tasks and responsibilities of a mental health practice Compliance Helps mental health practices adhere to relevant codes and industry regulations Insurance Management Processes and manages insurance claims and policies. Integrates with patient billing Appointment Scheduler Allows patients to request or schedule appointments online. Supports the unique scheduling needs of mental health practices Patient Portal Provides patients with a self-service, online portal for them to access e-prescriptions, notes, etc. Provides physicians and mental health care professionals a way to communicate with and notify patients HIPAA Compliance Ensures that mental health practice operations adhere to and meet HIPAA regulations, to protect, audit, and secure sensitive data Invoice Management Captures invoice data and maintains comprehensive records for auditing and reporting purposes Medication Management Administer and track medication inventory, schedules, dosage, and side-effects Calendar Management Track and manage schedules and meetings via an integrated calendar Employee Management Track employee schedules, availability, and performance across projects and tasks Document Management Store, manage, and track all electronic documents in a centralized location Claims Management Process of submitting and following up on claims with insurance companies Template Management Create, save, and re-purpose templates for emails, forms, etc. Data Security Protect sensitive data for digital privacy Show More ##### ## Clinical (7) Patient Records Allows for the storage, access and viewing, and tracking of patient notes, charts, and assessments Specialty EHR Templates Provides note templates that align with mental health specialty practices Interoperability Facilitates communication and data share between outside systems, specialties, laboratories, and practices Documentation Centralizes the storage of and maintenance of documentation and forms including: assessments, evaluations, treatment plans, progress notes, and clinical documentation E-Prescription Facilitates the electronic prescribing, screening, note-taking, and recalling of medication EMR/EHR Create and securely store digital patient records Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Show More ##### ## Platform Content (4) Education Educational tools that provide including planning, budgeting, and tips on how to improve wellness. Mobile Tools Mobile applications or mobile-optimized websites for access corporate wellness solutions. Additional Features Tools for budget creation, assets tracking, goal setting, and corporate wellness management progress tracking. Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Show More ##### ## Platform Basics (12) Interoperability Connects to external systems and applications as needed to complete team workflows. Performance Is consistently available (uptime) and allows users to complete tasks reliably. Program Management Tools that implement, manage, and administer corporate wellness programs. Task Management Create, manage and track all task activities and progression Incentive Management Manages incentive programs such as profit sharing, stock awards, and individual bonus plans Employee Reward Programs Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs Performance Management Organize and manage the accomplishments and development of employees or performance of applications or systems Calendar Management Track and manage schedules and meetings via an integrated calendar Gift Card Management Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Benefits Management Record employee's benefit plans and selections throughout career progression Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Employee Management Track employee schedules, availability, and performance across projects and tasks Show More ##### ## Platform Additional Functionality (5) Education Provides access to wellness education classes and seminars. Services Provides wellness services. Employee Portal Employee portal lets employees log into the system to help employees track wellness. Gamification Gamification tools for company-wide health and wellness. Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information Show More ##### ## Platform Data (5) Visualization Contains tools to visalize data sets or workflows. Platform Search Find important content or files using keywords, metadata, tags, etc. Alerts and Notifications Self-monitors important metrics and sends notifications to users in-app or through email, text message or otherwise. Dashboard & Reporting Reporting and analytics that report on activity and program effectiveness. Real-Time Reporting Active reporting of data and metrics Show More ##### ## Additional Functionality (59) Initial Assessments Conduct intake assessments to determine patient health status, medical history, conditions, etc. Mobile Access Access software remotely via mobile devices Teletherapy Provide online therapy to patients/clients through secure video sessions AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Confirmations/Reminders Automated reminders and confirmations for booked appointments and events via text or email Customizable Reports Alter the layout and content of reports For Group Therapy For mental health professionals providing therapy to multiple patients at the same time Appointment Scheduling Schedule appointments via a calendar HIPAA Compliant Compliant with HIPAA, which sets standards for sensitive patient data protection Lab Integration Receive lab results electronically E-Prescribing Transmit prescriptions to pharmacies electronically Role-Based Permissions Set & manage permission levels based on user roles and restrict access to only authorized individuals Treatment Planning Create treatment plans that document interventions and outcomes to track patient progress Electronic Signature Digitally sign online documents Charting Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns For Substance Abuse Therapy For mental health professionals that specialize in substance abuse therapy/programs Outcome Assessment Tools Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients Therapy Notes Tools to help therapists document, record, and recall patient encounters API Application programming interface that allows for integration with other systems/databases Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Secure Messaging Exchange messages in a secure and encrypted manner Electronic Payments Electronically collect payments for goods or services Generative AI Use AI to generate content in the form of text, images, videos, etc. Chat/Messaging Communicate using direct chat or messages within the system Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Payment Processing Accept, record, and reconcile financial transactions SMS Messaging Send messages via SMS Income/Expense Tracking Detailed log and record of financial earnings & costs. Telemedicine Meet with patients remotely Third-Party Integrations Set up connections to third-party platforms to improve business processes Multi-Location Manage and support multiple locations Compliance Tracking Track and report regulatory data to either internal management or external stakeholders Client Database Electronic storage of stakeholder contact information Progress Tracking Reporting on how each user, task or process has advanced since its initiation Email Marketing Create and send email blasts/campaigns Coding Assistance Automatically generates E/M codes based on information collected during patient charting Patient Intake Patients can register for appointments in advance online Online Booking Book meetings and appointments through a website or digital platform AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Health Risk Assessment Health Coaching Suggesting health goals and plans to clients or patients Generative AI Use AI to generate content in the form of text, images, videos, etc. Progress Tracking Reporting on how each user, task or process has advanced since its initiation Surveys & Feedback Gauge satisfaction and receive information for improvement and success Goal Setting/Tracking Establish measurable goals and objectives and track their progress over a specific period of time Third-Party Integrations Set up connections to third-party platforms to improve business processes Real-Time Analytics Analyze and gain insights into data in real-time Employee Database Electronic storage of staff/employee contact information and job status in a centralized repository Employee Profiles Centralized storage for employee data, records, and performance metrics Engagement Tracking Tracks metrics that provide insight into how a user interacts with any interface or product Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Health Monitoring Gain insights into the health of employees, equipment, registered instances or any other organizational asset to check their status Customizable Branding Add customized logos and colors to align with company branding Scheduling Plan availability and assign specific time slots for tasks and resources Activity Tracking Track and document all activities across devices, networks, and other systems API Application programming interface that allows for integration with other systems/databases Real-Time Data Receive data and information in real time Chat/Messaging Communicate using direct chat or messages within the system Show More ## 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