Olark has all the expected functionalities to visit with customers and to attract with them thusly growing arrangements. The constant warning framework and client conduct investigation are extremely wonderful to utilize. This administration has totally changed how we cooperate with forthcoming customers. It's integration, client support and documentation capacities are fabulous. Review collected by and hosted on G2.com.

Hmm, i can't honestly think of anything that i dislike about this program. Review collected by and hosted on G2.com.

Olark has all the required functionalities to visit with clients and to draw in with them along these lines expanding deals. The constant notice framework and client conduct investigation are extremely great to utilize. We can help customers continuously while they are perusing our site and monitor the particular things they are mentioning. Olark has produced a huge amount of new leads for us! Review collected by and hosted on G2.com.

I can't consider something I disdain. The device is exceptionally helpful. On the off chance that I could improve it I should seriously think about integrating it into different administrations. Review collected by and hosted on G2.com.

It's a simple tool and it lets us interact with customers at a very important step in the buying process. The filtering and customization lets us adapt it to our site nicely. Reporting lets us measure employee performance. Review collected by and hosted on G2.com.

I can't think of something I dislike. The tool is very useful. If I could make it better I might consider integrating it into other services like gmail or hubspot to manage everything in one place. Review collected by and hosted on G2.com.

My ability and my customer's ability to chat with a live person on the spot with an extremely short response time as well as their ability to recognize exactly who I am when I chat. Review collected by and hosted on G2.com.

Olark's internal caching feature shuts my chat off sometimes and it is a difficult process to get it up again. It does seem to have gotten much better in the last few weeks, however. There is not a screen share feature. Review collected by and hosted on G2.com.

Love how simple it is to adjust settings for the chat, seems to be very easy for the users to use as well which is very important (we've used other chat platforms before where costumers felt lost and ended up just calling). Review collected by and hosted on G2.com.

I wish it had more design options, the look is great but it would be cool to be able to implement more design elements and import our own assets to fully customize it. Review collected by and hosted on G2.com.

Olark is like one of the most important ways to chat with our customers on the website. I'd say that this is like the easiest way to accommodate customer and people who visit the website. Basically, you're able to chat with the customer just by getting their names and numbers. Another one would be the fact that you're able to solve the problem efficiently and effectively. There is also feedback at the end for the customer representative which is pretty awesome. Review collected by and hosted on G2.com.

The part that I don't like about Olark is limited features. Another would be restricted access to the location of the person who is basically chatting with you. Another would be, it doesn't really matter what information I put in to start the chat as a customer either valid or not. The chat will come through, basically, there is no filter of validation. Review collected by and hosted on G2.com.

Olark is very easy to use. I like the different chat features like automatic pop-up and the ability to toggle it on/off. Review collected by and hosted on G2.com.

Lack of metrics. I wish there was a way to group similar keywords and measure by them. Review collected by and hosted on G2.com.

The shortcut keys for text. Provides a company feel to all customers receiving a uniformed message. Also saves time when navigating between multiple chats. Review collected by and hosted on G2.com.

The design doesn't feel very modern. There could be a better UI designed and possible personalising for user-facing settings. Review collected by and hosted on G2.com.

I like how easy Olark is to implement and how it makes our company much more accessible to potential clients and students. For just a small fee each month, we are able to capture more leads and help students register for our courses before they leave our sales page and get out of the purchasing mindset. Review collected by and hosted on G2.com.

Maybe this is just something that I need to look into on Olark's site, but I would like to have training on other features of the software and how to best communicate with customers on the platform. Review collected by and hosted on G2.com.

Clean looking, simple to utilize and see regardless of whether you are simply beginning in Customer Support job where instruments now and again appear to be very confused. It effectively coordinates with your organization's site or different systems. It's UI grabs the eye of your clients to get associate with your help group. The conduct of clients is followed and could be utilized to examination to know their opinions Review collected by and hosted on G2.com.

Truly, Olark is a standout amongst the best items that we've at any point utilized! Review collected by and hosted on G2.com.