Jessie P.
JP
Jessie P.
Mid-Market (51-1000 emp.)
"Intuitive Social Media Management with Great Employee Advocacy Program"
5/5
What do you like best about Oktopost?

I find Oktopost very intuitive, which makes it easy for the team to manage tasks. The advocacy program is also very engaging, especially with its gamification and point system that adds a fun element. Setting it up was very easy, and we could begin using it immediately after procuring the platform. Plus, it allows me to easily report on the success of campaigns and visualize our social calendar. Review collected by and hosted on G2.com.

What do you dislike about Oktopost?

Hard to find things I dislike, but if I have to say something I wish there were even more ways to gamify the employee advocacy. Review collected by and hosted on G2.com.

Caspar B.
CB
Caspar B.
Consultant
Enterprise (> 1000 emp.)
"Nice UI and Excellent Support with Great Social Advocacy"
4/5
What do you like best about Oktopost?

Nice UI, excellent account managers and support. Great social advocacy Review collected by and hosted on G2.com.

What do you dislike about Oktopost?

Reports can be a little fiddly sometimes, and occasionally a little buggy Review collected by and hosted on G2.com.

Response from Jen Gutman of Oktopost

Wow, Caspar!

Thank you for taking the time to leave such a thoughtful review. We're so glad that you're enjoying the Oktopost platform experience, especially the UI, social advocacy and all the support you get from our team. This is music to our ears. We also sincerely appreciate your transparency regarding reporting. Insights like yours help us know where to focus and we've passed your feedback directly to our product team to have a closer look.

Thank you again for such a thoughtful review, and naturally, being part of the Oktopost community!

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Oktopost Makes Scheduling & Content Management a Piece of Cake"
5/5
What do you like best about Oktopost?

Oktopost makes scheduling and managing content a piece of cake! It's a part of my daily workflow and is one of the easiest parts of my day. I love the simple and intuative experience and the team's desire to always improve upon the functionality. Review collected by and hosted on G2.com.

What do you dislike about Oktopost?

There aren't really downsides in my opinion. Any functionality that doesn't currently exist is something users are able to submit for consideration. Review collected by and hosted on G2.com.

AQ
Abigail Q.
"Powerful Advocacy Tool with Intuitive Scheduling"
5/5
What do you like best about Oktopost?

I use Oktopost to schedule social content and find the scheduling platform intuitive and easy to use. The stats are helpful for tracking performance and I appreciate that I can create my own reports if I don't want to use the out of the box ones. What I like most about Oktopost is the advocacy tool, which makes it really easy to push a message out to the whole team, allowing them to either share or easily repost. Review collected by and hosted on G2.com.

What do you dislike about Oktopost?

I am very happy with the product. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"User-Friendly Platform with Brilliant Reporting and Unmatched Support"
5/5
What do you like best about Oktopost?

The ease of the platform. Even with all the integrations, customisations and features it still remains a very user friendly platform and is brilliant for reporting. The advocacy platform is also brilliant. The support we receive from Bradley our account manager, as well as the rest of the team is also unmatched. Review collected by and hosted on G2.com.

What do you dislike about Oktopost?

There are a few glitches, it would be good to be able to see the whole preview of the posts - currently you can't click on 'see more'. Not really much negative feedback though, generally really happy Review collected by and hosted on G2.com.

Response from Jen Gutman of Oktopost

Wow! Thank you so much for taking the time to share your experience. We are absolutely thrilled to hear that you're loving the platform's ease of use, especially when it comes to managing your scheduling, planning, and reporting. It's especially great to know that our UTM setup is making your life easier!

We, too, are also incredibly proud of our team, and I will be sure to pass along your kind words to Bradley. He will be delighted to hear that his support has made such a difference for you.

And of course, we really appreciate you sharing more about the post preview. Our product team is constantly working to smooth out any bumps, and having your specific feedback about the "see more" preview is super helpful as we look into making those tools even better. I've gone ahead and passed it along.

Thanks again for being a such a valued member of the Oktopost community.

AP
Allie P.
Marketing Communications Specialist
Mid-Market (51-1000 emp.)
"Easy to Use, Feature-Rich, and Backed by a Great Support Team"
5/5
What do you like best about Oktopost?

Ease of use, functionality, and support team. Review collected by and hosted on G2.com.

What do you dislike about Oktopost?

I wish there were more functionality for managing different social accounts. Review collected by and hosted on G2.com.

Response from Jen Gutman of Oktopost

Hi Allie,

Thank you for taking the time to share your feedback. We're delighted to hear that Oktopost is helping you streamline social media management and support your social advocacy efforts. It's also great to know our team has been there when you needed us. Building strong partnerships with our customers is something we take seriously, and care very deeply about.

We're always up to learn more about how we can support you and the functionality that would be helpful for managing social accounts. I've passed your feedback directly to our Product team.

Thank you again for sharing your experience, trusting us with your social strategy, and being part of the Oktopost community.

Verified User in Biotechnology
AB
Verified User in Biotechnology
Enterprise (> 1000 emp.)
"Insightful Social Media Tracking with Room for Pricing Improvement"
4/5
What do you like best about Oktopost?

I appreciate the possibility to track exactly who has interacted with which social media posts before they convert. This gives us further transparency into our funnel, and we're able to attribute MQLs to socials more accurately than we could before. I like that we are able to better optimize our social posts as we can see exactly which are converting and which aren't. It's also easy to get started, especially in terms of using the platform itself. Review collected by and hosted on G2.com.

What do you dislike about Oktopost?

We are happy with the functionality, however, the user seats are a bit expensive which limits us to who can log in. We wouldn't need our whole team to be able to publish posts, but it would be nice to have viewer or reporting seats which are either free or much cheaper. Easy to get started, not easy to get started with the tracking as you need to set up a CNAME. Oktopost also changes the campaign UTM parameter's to include oktopost which means the attribution of these posts to our HubSpot campaings becomes a bit more complicated. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
EI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Clean, Easy-to-Use Tool with Strong Salesforce Integration"
4.5/5
What do you like best about Oktopost?

In general it's been a good tool for us over the past 3+ years. Comparable to other tools on the market and has a clean user interface that's easy to navigate with minimal to no training. Team uses it daily for publishing, reporting, and building post queues for employee advocacy. Integrates well with Salesforce so we can track impact of owned and earned activity on pipeline at the account level through to closed/won business. Review collected by and hosted on G2.com.

What do you dislike about Oktopost?

We dropped the Listening module as we could never get it to function for us. No matter what parameters we or the Oktopost team set, the Listening insights were completely irrelevant. Other challenges tend to be minor/consistent with similar tools (e.g., occasional API glitches that stop posts from publishing as scheduled, or a recent case where about a month of employee advocacy data was unrecoverable). The AI rewrite capabilities are also very basic and don't return results we'd ever actually publish. Review collected by and hosted on G2.com.

Pierre P.
PP
Pierre P.
Solution Lead Europe
Enterprise (> 1000 emp.)
"Scheduling of POSTS, flexibility of customization before publication."
4/5
What do you like best about Oktopost?

I appreciate the ability to customize POST proposals before their publication or scheduling. I also like being able to make POST proposals. Review collected by and hosted on G2.com.

What do you dislike about Oktopost?

Some limitations such as:

- The inability to reshare a scheduled post while it has not yet been published (It can only be rescheduled once it has already been published).

- Corollary => The fact that a POST proposal cannot initially be scheduled for two or more slots from the first scheduling of publication.

In summary, the richness of scheduling possibilities. Review collected by and hosted on G2.com.

Response from Jen Gutman of Oktopost

Hi Pierre,

Thank you for sharing your feedback. We're glad to hear that the ability to customize your post proposals before scheduling and publication is helping streamline your workflow. Making it easier to prepare and share posts efficiently is exactly what we aim to support at Oktopost.

We also really appreciate your suggestions around scheduling flexibility, particularly the ability to reshare or schedule a post across multiple time slots from the start. Feedback like this is valuable as we continue evolving our scheduling capabilities and improving how teams manage and distribute content. I've gone ahead and passed your feedback over to our product team.

Thank you again for taking the time to share your experience and for being part of the Oktopost community.

Zoe B.
ZB
Zoe B.
CEO
Enterprise (> 1000 emp.)
"Hands-down the best social media tool in your stack!"
5/5
What do you like best about Oktopost?

For enterprise companies who care about trackable growth, real insights from social data, engaged employees and value for ROI - Oktopost is the best tool. Their social BI tool for tracking and measuring success from social media campaigns is fully customizable. Add in active employee advocacy program - with leaderboard, and trackable ROI - and this is hands-down the best marketing tool in your stack. Review collected by and hosted on G2.com.

What do you dislike about Oktopost?

None. I have only ever had amazing customer service and results from using Oktopost. Review collected by and hosted on G2.com.