Sara M.
SM
Sara M.
Demand Writer
Mid-Market (51-1000 emp.)
"Super Simple and Effective for Password Management"
5/5
What do you like best about Okta?

What I love about Okta is that it’s super easy to use. The mobile app is very user-friendly and simple to set up, especially on the phone. You need to download it, and once it’s on your phone, in seconds you have your key to log in every day with your passwords and work credentials. It takes much less time to load the work tools to start the workday than if we had to manually type each password. Review collected by and hosted on G2.com.

What do you dislike about Okta?

My experience so far has been wonderful, I don't have any complaints or have found any downsides to this app. Review collected by and hosted on G2.com.

NL
Nikhil L.
Specialist, Creative Design
Mid-Market (51-1000 emp.)
"Reducing Friction in User Access Management"
4.5/5
What do you like best about Okta?

The best thing about Okta is its easy to use Single Sign-On (SSO) and strong security. It simplifies access to multiple applications while making user management much more efficient. Review collected by and hosted on G2.com.

What do you dislike about Okta?

The setup process can be a little complicated at first, and some advanced configurations require technical knowledge. Apart from that, the platform works well. Review collected by and hosted on G2.com.

Moran Z.
MZ
Moran Z.
Finance Operations Manager
Mid-Market (51-1000 emp.)
"Robust, Reliable SSO with Endless Okta Integrations"
5/5
What do you like best about Okta?

Okta is very robust and includes endless integrations. Any tool today that respects itself supports SSO connectivity with Okta. It allows a lot of connections, management of users and access, the UI is easy and it's extremely reliable. Review collected by and hosted on G2.com.

What do you dislike about Okta?

As an admin of several tools (but not a full admin of Okta) - I sometimes require the help of a full admin (usually someone from IT) to support the more complex integrations or errors. You have to be extremely technical to be able to administrate Okta. Review collected by and hosted on G2.com.

Gabriele V.
GV
Gabriele V.
Marketplaces Implementation Lead | e-commerce API Integration | Custom Tools Design & Automation
Computer Software
Mid-Market (51-1000 emp.)
"Easy Setup and Powerful No-Code Onboarding Automation"
4.5/5
What do you like best about Okta?

Simple to set=up and configure, it works really well when you want to standardise onboarding especially when users are spread around locations, it can be used as a an automation platform using pre existing connectors to automate tasks such as new employee/user creation and subsequent administration tasks. The automation can be built via visual UI drag and drop feature hence no need to involve IT or tech users. We started with a basic plan, it can then grow per number of users later on as numbers of sits or requirements grow. Review collected by and hosted on G2.com.

What do you dislike about Okta?

You can hit the workflow or seat limits pretty quickly, especially if you’re a heavy user and rely on it for more than just password management. Review collected by and hosted on G2.com.

Verified User in Industrial Automation
UI
Verified User in Industrial Automation
Enterprise (> 1000 emp.)
"Enhancing Security and User Experience with Okta"
5/5
What do you like best about Okta?

What I like best about Okta is its seamless Single Sign-On (SSO) and Multi-Factor Authentication (MFA) capabilities, which significantly improve both security and user experience. The platform makes it easy to manage identities and access across a wide range of applications from a centralized console. Its extensive integration ecosystem, ease of deployment, and reliable performance help reduce administrative overhead while ensuring secure access for employees, partners, and customers. The user-friendly interface and strong automation capabilities further streamline identity and access management processes Review collected by and hosted on G2.com.

What do you dislike about Okta?

While Okta is a powerful identity and access management platform, some advanced configurations and integrations can be complex and require additional expertise to implement effectively. Troubleshooting authentication or provisioning issues can occasionally be time-consuming, especially in large enterprise environments. Additionally, the administrative interface for certain advanced features could be more intuitive, and licensing costs may be a consideration for smaller organizations. Review collected by and hosted on G2.com.

Aditi P.
AP
Aditi P.
HR Coordinator
Mid-Market (51-1000 emp.)
"Identity & Access Management: Okta"
5/5
What do you like best about Okta?

Okta is our centralized Identity and Access Management (IAM) solution, providing a secure Single Sign-On (SSO) experience across our recruitment tools, including Greenhouse and Salesforce. It has clearly streamlined our onboarding process by automating user provisioning, which reduces manual IT effort and helps prevent “password fatigue” for new hires. Its adaptive Multi-Factor Authentication (MFA) also supports a high-security, Zero Trust approach, helping ensure sensitive candidate data remains protected. Lastly, the built-in AI capabilities proactively detect and mitigate identity-based threats, so our security posture can keep pace with modern risks. Review collected by and hosted on G2.com.

What do you dislike about Okta?

While Okta is a market leader, its high per-user licensing costs and the complexity of managing custom integrations remain significant operational hurdles. As a centralized access point, it also creates a 'single point of failure' where any service disruption can result in a total loss of productivity across all linked platforms like Greenhouse and Salesforce. Additionally, the administrative interface requires specialized technical expertise, often leading to delays when troubleshooting sync issues between the ATS and the CRM. Review collected by and hosted on G2.com.

Sai Sumanth C.
SC
Sai Sumanth C.
Customer support specialist
Mid-Market (51-1000 emp.)
"Okta Delivers Centralized Access Management with Robust Security and Smart AI"
5/5
What do you like best about Okta?

Okta constitutes a highly effective solution for centralised access management and authorisation across all authentication processes within the organisation. Its interface is designed to be intuitive and user-friendly, providing an optimised user experience. The AI integration within the Okta system is implemented with a high level of sophistication, and the system's security protocols are robust and meticulously maintained. Review collected by and hosted on G2.com.

What do you dislike about Okta?

There are some inconveniences with the app and my account. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Trusted, Familiar UI with Standardized Integrations, Helpful User Trainings and Conferences"
4/5
What do you like best about Okta?

We find it a good fit because a lot of folks use it and easy to find talent when hiring. Trusted over many years and has a UI that is familiar and the errors are helpful. Many integrations to choose from and integration is standardized. Annual conference and certifications allows for users to stay in the know on the latest and greatest in the space. Looking forward to testing AI. Review collected by and hosted on G2.com.

What do you dislike about Okta?

overrides with CRM, not customizable per user and need to create custom groups sometimes. Sometimes there is no clear confirmation of syncs or errors and that causes user confusion and impacts performance trust and reliability. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Enterprise (> 1000 emp.)
"Robust Identity Management with Stellar Integration"
5/5
What do you like best about Okta?

I like Okta's strong foundation and the great support it provides for Infrastructure as Code. Its workflow capabilities are impressive, and I am fond of the great UI. The amazing integration catalog is a big plus for me, allowing integration with most of our tools, limited only by licenses that don't cover SSO or SCIM. The SCIM feature is particularly valuable, as it helps automate access and license management, streamlining manual tasks and freeing up time for more complex work. Okta's Professional Services were also instrumental during our initial setup, and now we are autonomous with new configurations. Review collected by and hosted on G2.com.

What do you dislike about Okta?

I find the lack of correct status on the login page from the user's perspective to be an issue. Sometimes when a user gets locked, it's not shown to them clearly, only a generic message is displayed. Similarly, if a password is incorrect, the message is vague and just says it can't connect. Review collected by and hosted on G2.com.

Sarah A.
SA
Sarah A.
Owner
Small-Business (50 or fewer emp.)
"Okta Makes Secure Single Sign-On Simple and Convenient"
5/5
What do you like best about Okta?

Okta makes it easy to securely access all my applications in one place. The single sign-on experience is convenient, and the multi-factor authentication features help keep accounts secure without being overly complicated. Review collected by and hosted on G2.com.

What do you dislike about Okta?

The setup and administration can be complicated, and troubleshooting login issues can sometimes be difficult. Some useful features are only available in higher-priced plans. Review collected by and hosted on G2.com.