The G2 on Okta

Okta Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Okta to be super easy to use, simplifying access to all company applications in one location. (172 mentions)

Users appreciate Okta for its robust security features, facilitating secure access to multiple applications effortlessly. (125 mentions)

Users value the streamlined SSO integration of Okta, enhancing security and simplifying access to multiple applications. (95 mentions)

Users appreciate the secure authentication process of Okta, ensuring safe access to multiple applications with ease. (92 mentions)

Users love the easy access to applications through Okta, simplifying login processes and enhancing security. (91 mentions)

Users face authentication issues with Okta, including password recovery difficulties and occasional login failures. (64 mentions)

Users often face login issues with Okta, leading to frustration from frequent signouts and code entry errors. (44 mentions)

Users often face frequent authentication issues, needing to log in again after a month, which can be frustrating. (30 mentions)

Users find Okta's pricing to be too expensive for small companies, especially with per-user costs mounting quickly. (27 mentions)

Users find the initial setup complex, which can make it challenging for new users to get started with Okta. (26 mentions)

Users struggle with frequent security code requests and the need for complex passwords, impacting convenience. (21 mentions)

Users experience error handling issues with Okta, especially during two-step authentication and occasional crashes. (16 mentions)

Top Pros or Advantages of Okta

1. Ease of Use

Users find Okta to be super easy to use, simplifying access to all company applications in one location.

See 172 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Simple, intuitive, well-documented: the future of IAM and SCIM"

What do you like about Okta?

Okta Workforce Identity was very easy to engage with as a user/admin

Alyssa U.

Mid-Market (51-1000 emp.)

3.5/5

"Helpful for consolidating apps in one location"

What do you like about Okta?

It is really helpful to consolidate all apps and logins in one location.

2. Security

Users appreciate Okta for its robust security features, facilitating secure access to multiple applications effortlessly.

See 125 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"A Review upon Okta :)"

What do you like about Okta?

Okta is a secure place where I can access my applications securely and safely with two-way or many authentication processes.

Cindy R.

Mid-Market (51-1000 emp.)

5.0/5

"OKTA - Connecting to External Applications"

What do you like about Okta?

Allow organizations to connect their Okta platform with external applications, enabling secure and seamless user access to various services. These int

3. Single Sign-On

Users value the streamlined SSO integration of Okta, enhancing security and simplifying access to multiple applications.

See 95 mentions

See Related User Reviews

Kevin S.

Mid-Market (51-1000 emp.)

4.5/5

"Great addition to our suite!"

What do you like about Okta?

We use SO MANY apps and programs here... OKTA truly allows us a one-stop shop for SSO. I use it every day and rarely run into issues. It saves me time

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Okta Workforce Identity Seamless Integration for Login Across Applications"

What do you like about Okta?

The thing that affects me most while using Okta Workforce Identity is the SSO integration that can be leveraged across most applications within our bu

4. Authentication

Users appreciate the secure authentication process of Okta, ensuring safe access to multiple applications with ease.

See 92 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"A Review upon Okta :)"

What do you like about Okta?

Okta is a secure place where I can access my applications securely and safely with two-way or many authentication processes.

Jainil P.

Mid-Market (51-1000 emp.)

2.5/5

"Its a log in automation app"

What do you like about Okta?

Can log in to multiple apps and has a tech stack built into it

5. Easy Access

Users love the easy access to applications through Okta, simplifying login processes and enhancing security.

See 91 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"A Review upon Okta :)"

What do you like about Okta?

Okta is a secure place where I can access my applications securely and safely with two-way or many authentication processes.

Alyssa U.

Mid-Market (51-1000 emp.)

3.5/5

"Helpful for consolidating apps in one location"

What do you like about Okta?

It is really helpful to consolidate all apps and logins in one location.

Top Cons or Disadvantages of Okta

1. Authentication Issues

Users face authentication issues with Okta, including password recovery difficulties and occasional login failures.

See 64 mentions

See Related User Reviews

Elman M.

Mid-Market (51-1000 emp.)

4.0/5

"OKTA"

What do you dislike about Okta?

It is not very customizable which is not a major letdown but this is something that can be improved. Sometimes it gets frozen but not all the time but

Tiffany C.

Mid-Market (51-1000 emp.)

4.0/5

"Keeps everything together"

What do you dislike about Okta?

I didn’t like that sometimes it would get some passwords wrong, and then it would fail to log me in.

2. Login Issues

Users often face login issues with Okta, leading to frustration from frequent signouts and code entry errors.

See 44 mentions

See Related User Reviews

Neha B.

Enterprise (> 1000 emp.)

5.0/5

"Okta adds a better security level for business"

What do you dislike about Okta?

Sometimes when I enter the correct code, still it throws an error, I don't understand why. In meantime, the timer for the code expires, and a new cod

Sanket M.

Enterprise (> 1000 emp.)

5.0/5

"One of the best product to integrate with multiple apps"

What do you dislike about Okta?

- It gets signout very frequently and sometimes its frustrating to sign in again and again

3. Frequent Authentication

Users often face frequent authentication issues, needing to log in again after a month, which can be frustrating.

See 30 mentions

See Related User Reviews

Elman M.

Mid-Market (51-1000 emp.)

4.0/5

"OKTA"

What do you dislike about Okta?

It is not very customizable which is not a major letdown but this is something that can be improved. Sometimes it gets frozen but not all the time but

Thalia A.

Enterprise (> 1000 emp.)

5.0/5

"Helpful for different platforms"

What do you dislike about Okta?

Have to log in again after a month, wish it would be longer

4. Expensive

Users find Okta's pricing to be too expensive for small companies, especially with per-user costs mounting quickly.

See 27 mentions

See Related User Reviews

Ard M.

Mid-Market (51-1000 emp.)

5.0/5

"Integrating this tool made our life easier"

What do you dislike about Okta?

Pricing, it costs too much for a small size company

Kara N.

Mid-Market (51-1000 emp.)

5.0/5

"Strong App Integrations"

What do you dislike about Okta?

Pricing is on the high end. Per-user/per-feature pricing adds up quickly, especially for larger orgs or those wanting advanced features like Lifecycle

5. Complex Setup

Users find the initial setup complex, which can make it challenging for new users to get started with Okta.

See 26 mentions

See Related User Reviews

Harsh B.

Enterprise (> 1000 emp.)

5.0/5

"Easy to Use"

What do you dislike about Okta?

Overall, Okta works really well, but sometimes the initial setup and configuration can be a bit complex for new users. Occasional login delays or time

Roopal J.

Mid-Market (51-1000 emp.)

5.0/5

"Reliable and Easy-to-Use Identity Management Solution"

What do you dislike about Okta?

The pricing can seem high for smaller organisations, and some of the advanced features require additional setup and learning time. The initial impleme

6. Password Issues

Users struggle with frequent security code requests and the need for complex passwords, impacting convenience.

See 21 mentions

See Related User Reviews

Sonal P.

Enterprise (> 1000 emp.)

4.5/5

"Okta Review: Identity security and AI innovation"

What do you dislike about Okta?

Nothing much just citing the issues and get the password recovered

Gerald B.

Mid-Market (51-1000 emp.)

4.5/5

"Great platform"

What do you dislike about Okta?

So far, the only issue i have encountered using this application, when i enter my correct code, it is still showing an error and i will need to genera

7. Error Handling

Users experience error handling issues with Okta, especially during two-step authentication and occasional crashes.

See 16 mentions

See Related User Reviews

Nina P.

Mid-Market (51-1000 emp.)

5.0/5

"Useful tool to easily locate necessary tools you need to use in daily basis"

What do you dislike about Okta?

sometimes error there was an error or delay to open the app.

Jeremy M.

Mid-Market (51-1000 emp.)

5.0/5

"OKTA safe"

What do you dislike about Okta?

the setup was not straight forward and it needs attention from time to time.

G2 reviews are authentic and verified.

Here's how.

Mike M.

Project Manager

Mid-Market (51-1000 emp.)

12/28/2021

"Okta makes everything in one place"

5/5

What do you like best about Okta?

It is so easy to log into our programs with one password. Review collected by and hosted on G2.com.

What do you dislike about Okta?

Sometimes the face recognition doesn't work and the process thru the phone can take much longer Review collected by and hosted on G2.com.

Alyssa U.

Mid-Market (51-1000 emp.)

12/21/2023

"Helpful for consolidating apps in one location"

3.5/5

What do you like best about Okta?

It is really helpful to consolidate all apps and logins in one location. Review collected by and hosted on G2.com.

What do you dislike about Okta?

The app is difficult to update and it randomly locks you out and makes you do all the multifactor steps multiple times to get back in. Can be frustrating especially when trying to login to payroll to clock-in. Review collected by and hosted on G2.com.

Hemant K.

Technical Lead

Enterprise (> 1000 emp.)

7/13/2025

"Okta good product for client application access securely"

4.5/5

What do you like best about Okta?

Can give access to individual application,This provides flexibility of which apps do we really needs to provide access to certain user Review collected by and hosted on G2.com.

What do you dislike about Okta?

Nothing as such for now, infact the best thing is I can access it securely from anywhere. Review collected by and hosted on G2.com.

Mark T.

Design Engineer (Systems Integration Lead)

Mid-Market (51-1000 emp.)

9/18/2025

"Easy To Use 2FA"

4.5/5

What do you like best about Okta?

Seamless integration with all of my work apps/tools Review collected by and hosted on G2.com.

What do you dislike about Okta?

Zero-Trust is tedious - having to authenticate very often Review collected by and hosted on G2.com.

Verified User in Computer Software

Mid-Market (51-1000 emp.)

5/16/2025

"Great Auth and dashboard with OKTA"

4/5

What do you like best about Okta?

My favorite thing about Okta is the dashboard. Everything I need is just one click away, and it looks super clean. It makes logging in feel like less of a chore. That plus the single sign on saves me a bunch of time every day. Review collected by and hosted on G2.com.

What do you dislike about Okta?

Okta does a lot right, but if I had to nitpick. But after sometimes I need to authenticate again. Still, nothing major just a little thing. Review collected by and hosted on G2.com.

Juan David E.

Co-founder

Mid-Market (51-1000 emp.)

9/18/2025

Business partner of the seller or seller's competitor, not included in G2 scores.

"Product Lead in a Design Agency"

4.5/5

What do you like best about Okta?

The ease and security of logging into multiple tools that I use on a daily basis Review collected by and hosted on G2.com.

What do you dislike about Okta?

I think that the code is sometimes enoing, maybe there should be an easier way to handle it Review collected by and hosted on G2.com.

Mohit K.

Senior Engineer

Enterprise (> 1000 emp.)

6/17/2025

"Okta - best tools to authenticate system need"

4.5/5

What do you like best about Okta?

Great automation tool and works seemingly everywhere be it enabling sso or IAM Review collected by and hosted on G2.com.

What do you dislike about Okta?

Least helpful will be the complex initial setup or when you want to migrate to Okta from existing tech stack. Review collected by and hosted on G2.com.

Emily S.

Scientist

Mid-Market (51-1000 emp.)

8/29/2023

"Fast and User Friendly"

4.5/5

What do you like best about Okta?

Still very secure and it seems to have gotten faster as well! Review collected by and hosted on G2.com.

What do you dislike about Okta?

Nothing I have noticed recently, it hasn't been as bogged down as before Review collected by and hosted on G2.com.

Gunther C.

Software Engineer

Mid-Market (51-1000 emp.)

7/9/2025

"Ideal Identity Provider"

5/5

What do you like best about Okta?

Okta makes it simple to request and approve access to a wide range of applications. Review collected by and hosted on G2.com.

What do you dislike about Okta?

Nothing, Okta is really well made and easy to use. Review collected by and hosted on G2.com.

Ajay S.

Senior System Engineer

Mid-Market (51-1000 emp.)

6/25/2025

"Secure and scalable identity Management Solution."

4.5/5

What do you like best about Okta?

Okta helps organizations securely manage and streamline user authentication and access to applications, devices, and APIs. Allow users single sso for multiple applications. An extra layer of security by requiring additional verification. Okta has thousands of pre-built integrations with major Saas apps. The admin UI is intuitive and powerful. Developer friendly APIs and SDKs. Easy to use and implementation. Provide 24*7 customer support. Review collected by and hosted on G2.com.

What do you dislike about Okta?

Okta is powerful but not cheap, especially for small to mid size business. Review collected by and hosted on G2.com.