--- title: Okta Reviews meta\_title: 'Okta Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1366 reviews by the users' company size, role or industry to find out how Okta works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 1366 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Identity Management url: https://www.g2.com/categories/identity-management --- ### Okta Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Okta's **ease of use** remarkable, streamlining access and enhancing security across multiple sites. [(207 mentions)](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1338340&qs=pros-and-cons#reviews) Users value the **flexible dual factor authentication** of Okta, enhancing security while simplifying access across multiple platforms. [(158 mentions)](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1338348&qs=pros-and-cons#reviews) Users value Okta's **single sign-on security** that simplifies access, enhances security, and boosts overall productivity. [(153 mentions)](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1337946&qs=pros-and-cons#reviews) Users benefit from **streamlined access** with Okta's Single Sign-On, simplifying login processes and enhancing security effortlessly. [(143 mentions)](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1337741&qs=pros-and-cons#reviews) Users love Okta for its **easy access** , streamlining login processes and enhancing productivity with a single sign-on feature. [(140 mentions)](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1336874&qs=pros-and-cons#reviews) Users report **authentication issues** with Okta, leading to frustrating delays and access problems across multiple applications. [(77 mentions)](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1336683&qs=pros-and-cons#reviews) Users find the **login issues** with Okta frustrating, as it can be slow and tedious, impacting accessibility. [(64 mentions)](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1337332&qs=pros-and-cons#reviews) Users find Okta's pricing to be **high and lacking transparency** , making it challenging for smaller organizations to manage costs. [(46 mentions)](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1337858&qs=pros-and-cons#reviews) Users find the **setup process complex** , especially when managing policies and troubleshooting access issues. [(44 mentions)](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1338936&qs=pros-and-cons#reviews) Users find the **frequent authentication prompts** disruptive, especially when logged in on the same device. [(39 mentions)](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1337897&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Okta ##### 1. Ease of Use Users find Okta's **ease of use** remarkable, streamlining access and enhancing security across multiple sites. [ See 207 mentions ](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1338340&qs=pros-and-cons#reviews) See Related User Reviews ![Deboye O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deboye O.") DO Deboye O. Mid-Market (51-1000 emp.) 5.0/5 "Effortless User Management with Okta" What do you like about Okta? I like using Okta for Single Sign-On because it solves the issue of multiple logins for several platforms. I appreciate the ability to set up new user ![Henrik P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Henrik P.") HP Henrik P. Enterprise (\> 1000 emp.) 4.5/5 "All-in-One Convenience with a Super Handy Chrome Extension" What do you like about Okta? Everything I need is gathered in one convenient place, which I really appreciate. The Chrome extension is especially useful, as it allows me to quickl ##### 2. Security Users value the **flexible dual factor authentication** of Okta, enhancing security while simplifying access across multiple platforms. [ See 158 mentions ](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1338348&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Efficient SSO with Challenging Setup" What do you like about Okta? I appreciate Okta for its ease of use. It's much easier to sign in using a secure tool rather than having to create multiple sign-ons for each tool I ![Deboye O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deboye O.") DO Deboye O. Mid-Market (51-1000 emp.) 5.0/5 "Effortless User Management with Okta" What do you like about Okta? I like using Okta for Single Sign-On because it solves the issue of multiple logins for several platforms. I appreciate the ability to set up new user ##### 3. Authentication Security Users value Okta's **single sign-on security** that simplifies access, enhances security, and boosts overall productivity. [ See 153 mentions ](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1337946&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Efficient SSO with Challenging Setup" What do you like about Okta? I appreciate Okta for its ease of use. It's much easier to sign in using a secure tool rather than having to create multiple sign-ons for each tool I ![Deboye O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deboye O.") DO Deboye O. Mid-Market (51-1000 emp.) 5.0/5 "Effortless User Management with Okta" What do you like about Okta? I like using Okta for Single Sign-On because it solves the issue of multiple logins for several platforms. I appreciate the ability to set up new user ##### 4. Single Sign-On Users benefit from **streamlined access** with Okta's Single Sign-On, simplifying login processes and enhancing security effortlessly. [ See 143 mentions ](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1337741&qs=pros-and-cons#reviews) See Related User Reviews ![Deboye O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deboye O.") DO Deboye O. Mid-Market (51-1000 emp.) 5.0/5 "Effortless User Management with Okta" What do you like about Okta? I like using Okta for Single Sign-On because it solves the issue of multiple logins for several platforms. I appreciate the ability to set up new user ![Sunny B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sunny B.") SB Sunny B. Mid-Market (51-1000 emp.) 4.5/5 "Single Sign-On Makes Access Fast, Secure, and Effortless" What do you like about Okta? Single sign-on reduces the need to remember multiple passwords, speeds up access to systems, and improves security through consistent authentication c ##### 5. Easy Access Users love Okta for its **easy access** , streamlining login processes and enhancing productivity with a single sign-on feature. [ See 140 mentions ](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1336874&qs=pros-and-cons#reviews) See Related User Reviews ![Deboye O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deboye O.") DO Deboye O. Mid-Market (51-1000 emp.) 5.0/5 "Effortless User Management with Okta" What do you like about Okta? I like using Okta for Single Sign-On because it solves the issue of multiple logins for several platforms. I appreciate the ability to set up new user ![Henrik P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Henrik P.") HP Henrik P. Enterprise (\> 1000 emp.) 4.5/5 "All-in-One Convenience with a Super Handy Chrome Extension" What do you like about Okta? Everything I need is gathered in one convenient place, which I really appreciate. The Chrome extension is especially useful, as it allows me to quickl ### 5 Cons or Disadvantages of Okta ##### 1. Authentication Issues Users report **authentication issues** with Okta, leading to frustrating delays and access problems across multiple applications. [ See 77 mentions ](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1336683&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Efficient SSO with Challenging Setup" What do you dislike about Okta? It's a bit annoying having to sign on like that every time. If it could keep you logged into trusted tools, that'd be great. Also, the initial setup w ![Sunny B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sunny B.") SB Sunny B. Mid-Market (51-1000 emp.) 4.5/5 "Single Sign-On Makes Access Fast, Secure, and Effortless" What do you dislike about Okta? If there’s an outage, MFA delay, or sync issue, access to multiple applications is affected at once, which can temporarily block work. The setup and t ##### 2. Login Issues Users find the **login issues** with Okta frustrating, as it can be slow and tedious, impacting accessibility. [ See 64 mentions ](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1337332&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Efficient SSO with Challenging Setup" What do you dislike about Okta? It's a bit annoying having to sign on like that every time. If it could keep you logged into trusted tools, that'd be great. Also, the initial setup w ![Nabin K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nabin K.") NK Nabin K. Mid-Market (51-1000 emp.) 4.5/5 "Secure, Easy Access Across PC and Mobile with Okta" What do you dislike about Okta? Setting up SSO and MFA for the first time can be very tricky, and the same interface needs to be verified multiple times. Also, sometimes an authentic ##### 3. Expensive Users find Okta's pricing to be **high and lacking transparency** , making it challenging for smaller organizations to manage costs. [ See 46 mentions ](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1337858&qs=pros-and-cons#reviews) See Related User Reviews ![Sanket K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanket K.") SK Sanket K. Small-Business (50 or fewer emp.) 5.0/5 "Strong SSO and Robust MFA for a More Secure Environment" What do you dislike about Okta? The high costs have affected our organization’s use of OKTA. In addition, the initial configuration is quite complex and takes significant effort to s SS Sanjeev S. Small-Business (50 or fewer emp.) 4.0/5 "Robust Security, Seamless Integration" What do you dislike about Okta? Initial setup can be a bit complex, especially for advanced policies, and pricing becomes expensive when multiple features or add-ons are required. Re ##### 4. Complex Setup Users find the **setup process complex** , especially when managing policies and troubleshooting access issues. [ See 44 mentions ](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1338936&qs=pros-and-cons#reviews) See Related User Reviews ![Sunny B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sunny B.") SB Sunny B. Mid-Market (51-1000 emp.) 4.5/5 "Single Sign-On Makes Access Fast, Secure, and Effortless" What do you dislike about Okta? If there’s an outage, MFA delay, or sync issue, access to multiple applications is affected at once, which can temporarily block work. The setup and t ![Sanket K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanket K.") SK Sanket K. Small-Business (50 or fewer emp.) 5.0/5 "Strong SSO and Robust MFA for a More Secure Environment" What do you dislike about Okta? The high costs have affected our organization’s use of OKTA. In addition, the initial configuration is quite complex and takes significant effort to s ##### 5. Frequent Authentication Users find the **frequent authentication prompts** disruptive, especially when logged in on the same device. [ See 39 mentions ](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1337897&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Efficient SSO with Challenging Setup" What do you dislike about Okta? It's a bit annoying having to sign on like that every time. If it could keep you logged into trusted tools, that'd be great. Also, the initial setup w ![Nabin K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nabin K.") NK Nabin K. Mid-Market (51-1000 emp.) 4.5/5 "Secure, Easy Access Across PC and Mobile with Okta" What do you dislike about Okta? Setting up SSO and MFA for the first time can be very tricky, and the same interface needs to be verified multiple times. Also, sometimes an authentic NB Nate B. IT Services Engineer Hospitality Enterprise (\> 1000 emp.) 6/2/2026 "Centralized User Management with Stellar Support" 4.5/5 What do you like best about Okta? I love that Okta provides a single pane of glass for both users and admins managing users, which has been a great boon. The 2FA user management feature is the best because it's intuitive and simple to see and fix issues. Okta's ability to pull in multiple vendors and services into one authenticated login is great. I also find it fantastic how Okta integrates with Active Directory and our ManageEngine platform. Okta support has been amazing, with the team always willing to help onboard outside vendors who aren't compliant with 2FA methods, integrating them into the Okta dashboard. Switching from Duo Mobile, Okta has been a fantastic, more fully-featured product. Review collected by and hosted on G2.com. What do you dislike about Okta? User and group management is a bit cumbersome and takes some digging and relearning of how Okta's containers work to use effectively. More function buttons or in-dashboard info explaining functions would be a great addition. Review collected by and hosted on G2.com. What problems is Okta solving and how is that benefiting you? Okta helps consolidate multiple vendors into one login and improves user management with permissions and lockouts. Review collected by and hosted on G2.com. Show More 6/11/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Sairam K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sairam K.") SK Sairam K. Data Engineer Enterprise (\> 1000 emp.) 7/15/2026 "Reliable Enterprise IAM and Seamless API Integration" 5/5 What do you like best about Okta? It’s an all-in-one platform, and I really love the integration. It also tracks location, which is helpful. Review collected by and hosted on G2.com. What do you dislike about Okta? Nothing much looks good for now, even though all the features seem to be up to date. Review collected by and hosted on G2.com. What problems is Okta solving and how is that benefiting you? We used to struggle with manually provisioning developer access across dozens of internal tools, AWS accounts, and staging environments, and that often pushed new engineer onboarding back by several days. Now we rely on Okta’s single sign-on (SSO) and automated lifecycle management to grant or revoke access immediately based on team roles. As a result, onboarding time has dropped from about 3 days to under an hour. We also have centralized visibility into who can access our sensitive infrastructure, and we’ve seen a significant reduction in password-reset tickets for our IT and DevOps teams. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic PT Pranjal T. Senior analyst Enterprise (\> 1000 emp.) 7/27/2026 "Seamless SSO, Strong Security, and Broad App Integrations" 5/5 What do you like best about Okta? What I like most about Okta is the seamless Single Sign-On (SSO) experience, the strong security features, and the wide range of application integrations. Together, these make access management much simpler while also improving security and boosting user productivity. Review collected by and hosted on G2.com. What do you dislike about Okta? What I dislike about Okta is that troubleshooting complex integrations and custom authentication workflows can be challenging at times, and the licensing costs can become significant as deployments grow larger. Review collected by and hosted on G2.com. What problems is Okta solving and how is that benefiting you? Okta helps address identity and access management challenges by offering secure Single Sign-On (SSO), Multi-Factor Authentication (MFA), and automated user provisioning. As a result, it can strengthen security, make access smoother for users, cut down on manual administrative tasks, and improve the overall user experience across applications. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Janhvi P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Janhvi P.") JP Janhvi P. HubSpot Analyst Financial Services Mid-Market (51-1000 emp.) 7/27/2026 "Okta Makes Identity and Access Management Simple, Secure, and User-Friendly" 4.5/5 What do you like best about Okta? What I like most about Okta is how much it simplifies identity and access management without adding complexity for end users. The single sign-on experience is fast and reliable, allowing employees to securely access multiple business applications with one login, which saves time and reduces password-related issues. Multi-factor authentication is easy to configure and provides an extra layer of security without creating unnecessary friction. I also appreciate the centralized admin console, which makes user provisioning, deprovisioning, and access management straightforward. Okta integrates well with a wide range of cloud applications, making it a great fit for organizations using multiple SaaS tools. Overall, it has improved security, streamlined onboarding and offboarding, and significantly reduced the workload on IT teams while providing a smooth experience for employees. Review collected by and hosted on G2.com. What do you dislike about Okta? One downside of Okta is that the initial setup and configuration can be complex, especially for organizations with many applications or custom integrations. Some advanced features also require higher-tier plans, which can increase costs as the business grows. Occasionally, troubleshooting authentication or integration issues takes longer than expected because there are many configuration options. While the platform is generally reliable, the admin interface can feel overwhelming for new administrators who are still learning how everything works. Review collected by and hosted on G2.com. What problems is Okta solving and how is that benefiting you? Okta solves the challenge of managing user identities and secure access across multiple applications from a single platform. Instead of remembering different usernames and passwords, users can securely access the tools they need through single sign-on and multi-factor authentication. It also simplifies user onboarding and offboarding by automating access management, reducing manual work for IT teams and minimizing security risks. For our organization, this has improved productivity, strengthened security, reduced password-related support requests, and made it much easier to manage employee access as the business grows. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 Icon 8/3/2026 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 8/3/2026 Business partner of the seller or seller's competitor, not included in G2 scores. "Clean Admin UI, Seamless Integrations, and Reliable Enterprise Identity Security" 5/5 What do you like best about Okta? After two years using Okta, I appreciate the clean admin UI, seamless integrations with Microsoft 365, Salesforce, and AWS, plus reliable performance. Adaptive MFA and Lifestyle Management have streamlined onboarding and access reviews. Support is knowledgeable, and pricing feels reasonable for enterprise value, and AI-powered Identity Threat Protection adds useful security insights. Review collected by and hosted on G2.com. What do you dislike about Okta? My main frustration is with advanced policy configuration and troubleshooting. can become complex in large environments. Some integrations require extra customization, and pricing increases with additional modules, and AI capabilities are still evolving. Support is helpful, but resolving complex enterprise issues can sometimes take longer than expected. Review collected by and hosted on G2.com. What problems is Okta solving and how is that benefiting you? Okta centralizes identity and access management, eliminating password fatigue and reducing manual account provisioning. Automated onboarding and offboarding save our IT team significant time, while single sign-on and Adaptive MFA improve security without disrupting users. It has reduced access-related support tickets and simplified compliance audits across multiple business applications. Review collected by and hosted on G2.com. Show More 8/4/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Stella P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stella P.") SP Stella P. Data Associate Small-Business (50 or fewer emp.) 7/26/2026 "Streamlined Access and Secure SSO, but Setup and Policy Configuration Take Time" 3.5/5 What do you like best about Okta? What I like best about Okta is how much simpler it makes managing user access as a company grows. During my time at a startup, new employees often needed access to multiple applications from day one, and having a centralized platform helped streamline that process. Instead of managing accounts separately for every application, we could control access from one place, which savd time and reducd the chances of someone having unnecessary permissions. The Single Sign-On experience also made life easier for employees because they didn't have to remember different passwords for every tool they used. On top of that, Multi-Factor Authentication added an extra layer of security without making the login process overly complicated. Overall, Okta gave us a good balance between security and usability, which was especially valuable in a fast-paced environment where efficiency mattered. Review collected by and hosted on G2.com. What do you dislike about Okta? One area where Okta could improve is the initial setup and policy configuration. While the pltform offers a lot of flexibility, confguring authentication policies, application integrations, and user permissions can feel overwhelming fr teams that are new to identity and access management. There is a learning curve before administrators become comfortable with all the available options. Another challenge is that troubleshooting authentication or integration issues sometimes requires digging through logs and docmentation, which can take time. Once everything is configured, the platform is reliable, but making the setup process more intuitive and providing clearer guidance for complex configurations would improve the overall experience. Review collected by and hosted on G2.com. What problems is Okta solving and how is that benefiting you? Before implementing Okta, managing user access across multiple business applications was a manual process that became increasingly difficult as the team grew. Onboarding new employees meant creating accounts in several different tools, and offboarding required making sure access was revoked everywhere, which was both time-consuming and prone to human error. Okta helped centralize identity and access management, making it much easier to provision and deprovision users while maintaining consistent security policies. The Single Sign-On experience also reduced login-related issues for employees, allowing them to access the applications they needed without juggling multiple credentials. As a result, our team spent less time on repetitive administrative tasks, reduced the risk of unauthorized access, and provided employees with a smoother onboarding experience. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking") AB Verified User in Banking Mid-Market (51-1000 emp.) 6/17/2026 "Flexible Risk-Based MFA and Intuitive UI That Strengthens Conditional Access" 4.5/5 What do you like best about Okta? We love the flexibility of being able to create MFA policies based on risk and device type. This has helped us improve our conditional access and gives us the ability to control authentication strength based on the login. We have never seen any performance issues that we okta's fault. The integration catalog includes most common applications and the UI is intuitive. Review collected by and hosted on G2.com. What do you dislike about Okta? The thing we dislike most is the cost. It often feels like each new feature is treated as an add-on rather than a true enhancement to the core product. We also find the logs difficult to interpret at times; for example, a failed password attempt can show up as a failed MFA, which makes troubleshooting more confusing than it needs to be. Review collected by and hosted on G2.com. What problems is Okta solving and how is that benefiting you? Okta is our single sign-on provider, and it lets us enforce a consistent MFA process to support our security needs while still keeping the experience easy for our users. Review collected by and hosted on G2.com. Show More 7/24/2026 Current UserValidated ReviewerSource: G2 invite ![Hemanth K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hemanth K.") HK Hemanth K. Head of Cyber Identity & Engineering I Information Security Hospital & Health Care Enterprise (\> 1000 emp.) 3/25/2026 "Great UX and a Single Dashboard with FastPass and Passwordless Access" 5/5 What do you like best about Okta? What I like most about Okta is how simple and reliable it is for managing identity at scale. It offers a clean, intuitive approach to single sign-on (SSO), multi-factor authentication (MFA), and lifecycle management across both cloud and on-prem applications, with minimal friction for end users. From an operational standpoint, Okta stands out for quick integrations, a strong security posture, and useful automation. Its extensive app catalog, flexible APIs, and event-driven workflows make it straightforward to onboard and offboard users, enforce conditional access, and cut down on manual effort. Overall, it delivers a solid balance of security, usability, and scalability, which is essential in modern enterprise environments. Review collected by and hosted on G2.com. What do you dislike about Okta? What I dislike about Okta is that it can become expensive at scale, especially once you start adding advanced features such as adaptive MFA, privileged access, or workflows. The modular licensing model is flexible, but it also means costs can ramp up quickly as requirements mature and more capabilities are needed. From a technical and operational perspective, more complex use cases can be difficult to model cleanly particularly when you get into fine‑grained access governance, deep role modelling, or non‑standard lifecycle scenarios. Debugging authentication issues or unexpected policy interactions can also be time‑consuming, largely because native troubleshooting visibility is limited. And while Okta integrates well with many applications out of the box, custom or legacy integrations often take more effort than expected and may require stronger JavaScript/API expertise to implement and maintain. Review collected by and hosted on G2.com. What problems is Okta solving and how is that benefiting you? Okta addresses the challenge of managing secure access across an expanding number of applications, systems, and users by serving as a central identity control layer. It replaces fragmented logins and manual access administration with single sign-on, strong multi-factor authentication, and automated user lifecycle management aligned to joiner, mover, and leaver events. This helps organisations reduce security risk, particularly from compromised or orphaned accounts, while improving compliance and audit readiness through centralised access policies and clearer oversight. It also lowers the operational burden on IT teams by streamlining provisioning and access changes. For end users, it provides a smoother experience with fewer passwords and quicker access, and for security and identity teams it supports consistent, scalable enforcement of zero-trust access controls across cloud, on‑prem, and hybrid environments. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 Icon 5/8/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite KS KRISHMA S. Dir - Engineering Information Technology and Services Enterprise (\> 1000 emp.) 7/16/2026 "Secure Identity Management with Minor UI Complexity" 5/5 What do you like best about Okta? I find Okta very useful for identity-based access management. I like that it's a security layer on top of most apps, making it possible to identify who logs in and accesses a specific application. The fact that only enterprise users can access the apps is great because external users won't have the enterprise login created in Okta. It's very important for an enterprise to secure tools and their access, and Okta makes it possible to add identity to both human users and non-human users like agents or systems. I also appreciate that it's accessible via mobile, which is very convenient. Review collected by and hosted on G2.com. What do you dislike about Okta? I think the admin dashboard could be simplified as it's a bit complicated. Review collected by and hosted on G2.com. What problems is Okta solving and how is that benefiting you? I use Okta for single sign-on, managing identity-based access, and providing a security layer on apps. It allows only authorized enterprise users to access, enhancing security. Okta adds identity to users and systems, ensuring proper authentication and access control. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 6/30/2026 "Reliable Identity Platform with Excellent SSO and Security" 4.5/5 What do you like best about Okta? What I appreciate most about Okta is its seamless single sign-on (SSO) combined with multi-factor authentication (MFA); together they make accessing applications both secure and convenient. It's straightforward to use, integrates smoothly with a wide range of applications, and streamlines user access management for end users and administrators while enhancing overall security. Review collected by and hosted on G2.com. What do you dislike about Okta? The admin console can feel complex for first-time users, and advanced configurations require some learning. Pricing may also be expensive for smaller organizations, especially when additional security features are needed. Review collected by and hosted on G2.com. What problems is Okta solving and how is that benefiting you? Okta centralizes identity and access management, reducing password-related issues while improving security and productivity. It saves time through SSO, simplifies user provisioning, and provides a strong return on investment by reducing IT support efforts and strengthening access control. Review collected by and hosted on G2.com. 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