The G2 on Okta

Okta Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Okta to be super easy to use, simplifying access to all company applications in one location. (172 mentions)

Users appreciate Okta for its robust security features, facilitating secure access to multiple applications effortlessly. (125 mentions)

Users value the streamlined SSO integration of Okta, enhancing security and simplifying access to multiple applications. (95 mentions)

Users appreciate the secure authentication process of Okta, ensuring safe access to multiple applications with ease. (92 mentions)

Users love the easy access to applications through Okta, simplifying login processes and enhancing security. (91 mentions)

Users face authentication issues with Okta, including password recovery difficulties and occasional login failures. (64 mentions)

Users often face login issues with Okta, leading to frustration from frequent signouts and code entry errors. (44 mentions)

Users often face frequent authentication issues, needing to log in again after a month, which can be frustrating. (30 mentions)

Users find Okta's pricing to be too expensive for small companies, especially with per-user costs mounting quickly. (27 mentions)

Users find the initial setup complex, which can make it challenging for new users to get started with Okta. (26 mentions)

Users struggle with frequent security code requests and the need for complex passwords, impacting convenience. (21 mentions)

Users experience error handling issues with Okta, especially during two-step authentication and occasional crashes. (16 mentions)

Top Pros or Advantages of Okta

1. Ease of Use

Users find Okta to be super easy to use, simplifying access to all company applications in one location.

See 172 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Simple, intuitive, well-documented: the future of IAM and SCIM"

What do you like about Okta?

Okta Workforce Identity was very easy to engage with as a user/admin

Alyssa U.

Mid-Market (51-1000 emp.)

3.5/5

"Helpful for consolidating apps in one location"

What do you like about Okta?

It is really helpful to consolidate all apps and logins in one location.

2. Security

Users appreciate Okta for its robust security features, facilitating secure access to multiple applications effortlessly.

See 125 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"A Review upon Okta :)"

What do you like about Okta?

Okta is a secure place where I can access my applications securely and safely with two-way or many authentication processes.

Cindy R.

Mid-Market (51-1000 emp.)

5.0/5

"OKTA - Connecting to External Applications"

What do you like about Okta?

Allow organizations to connect their Okta platform with external applications, enabling secure and seamless user access to various services. These int

3. Single Sign-On

Users value the streamlined SSO integration of Okta, enhancing security and simplifying access to multiple applications.

See 95 mentions

See Related User Reviews

Kevin S.

Mid-Market (51-1000 emp.)

4.5/5

"Great addition to our suite!"

What do you like about Okta?

We use SO MANY apps and programs here... OKTA truly allows us a one-stop shop for SSO. I use it every day and rarely run into issues. It saves me time

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Okta Workforce Identity Seamless Integration for Login Across Applications"

What do you like about Okta?

The thing that affects me most while using Okta Workforce Identity is the SSO integration that can be leveraged across most applications within our bu

4. Authentication

Users appreciate the secure authentication process of Okta, ensuring safe access to multiple applications with ease.

See 92 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"A Review upon Okta :)"

What do you like about Okta?

Okta is a secure place where I can access my applications securely and safely with two-way or many authentication processes.

Jainil P.

Mid-Market (51-1000 emp.)

2.5/5

"Its a log in automation app"

What do you like about Okta?

Can log in to multiple apps and has a tech stack built into it

5. Easy Access

Users love the easy access to applications through Okta, simplifying login processes and enhancing security.

See 91 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"A Review upon Okta :)"

What do you like about Okta?

Okta is a secure place where I can access my applications securely and safely with two-way or many authentication processes.

Alyssa U.

Mid-Market (51-1000 emp.)

3.5/5

"Helpful for consolidating apps in one location"

What do you like about Okta?

It is really helpful to consolidate all apps and logins in one location.

Top Cons or Disadvantages of Okta

1. Authentication Issues

Users face authentication issues with Okta, including password recovery difficulties and occasional login failures.

See 64 mentions

See Related User Reviews

Elman M.

Mid-Market (51-1000 emp.)

4.0/5

"OKTA"

What do you dislike about Okta?

It is not very customizable which is not a major letdown but this is something that can be improved. Sometimes it gets frozen but not all the time but

Tiffany C.

Mid-Market (51-1000 emp.)

4.0/5

"Keeps everything together"

What do you dislike about Okta?

I didn’t like that sometimes it would get some passwords wrong, and then it would fail to log me in.

2. Login Issues

Users often face login issues with Okta, leading to frustration from frequent signouts and code entry errors.

See 44 mentions

See Related User Reviews

Neha B.

Enterprise (> 1000 emp.)

5.0/5

"Okta adds a better security level for business"

What do you dislike about Okta?

Sometimes when I enter the correct code, still it throws an error, I don't understand why. In meantime, the timer for the code expires, and a new cod

Sanket M.

Enterprise (> 1000 emp.)

5.0/5

"One of the best product to integrate with multiple apps"

What do you dislike about Okta?

- It gets signout very frequently and sometimes its frustrating to sign in again and again

3. Frequent Authentication

Users often face frequent authentication issues, needing to log in again after a month, which can be frustrating.

See 30 mentions

See Related User Reviews

Elman M.

Mid-Market (51-1000 emp.)

4.0/5

"OKTA"

What do you dislike about Okta?

It is not very customizable which is not a major letdown but this is something that can be improved. Sometimes it gets frozen but not all the time but

Thalia A.

Enterprise (> 1000 emp.)

5.0/5

"Helpful for different platforms"

What do you dislike about Okta?

Have to log in again after a month, wish it would be longer

4. Expensive

Users find Okta's pricing to be too expensive for small companies, especially with per-user costs mounting quickly.

See 27 mentions

See Related User Reviews

Ard M.

Mid-Market (51-1000 emp.)

5.0/5

"Integrating this tool made our life easier"

What do you dislike about Okta?

Pricing, it costs too much for a small size company

Kara N.

Mid-Market (51-1000 emp.)

5.0/5

"Strong App Integrations"

What do you dislike about Okta?

Pricing is on the high end. Per-user/per-feature pricing adds up quickly, especially for larger orgs or those wanting advanced features like Lifecycle

5. Complex Setup

Users find the initial setup complex, which can make it challenging for new users to get started with Okta.

See 26 mentions

See Related User Reviews

Harsh B.

Enterprise (> 1000 emp.)

5.0/5

"Easy to Use"

What do you dislike about Okta?

Overall, Okta works really well, but sometimes the initial setup and configuration can be a bit complex for new users. Occasional login delays or time

Roopal J.

Mid-Market (51-1000 emp.)

5.0/5

"Reliable and Easy-to-Use Identity Management Solution"

What do you dislike about Okta?

The pricing can seem high for smaller organisations, and some of the advanced features require additional setup and learning time. The initial impleme

6. Password Issues

Users struggle with frequent security code requests and the need for complex passwords, impacting convenience.

See 21 mentions

See Related User Reviews

Sonal P.

Enterprise (> 1000 emp.)

4.5/5

"Okta Review: Identity security and AI innovation"

What do you dislike about Okta?

Nothing much just citing the issues and get the password recovered

Gerald B.

Mid-Market (51-1000 emp.)

4.5/5

"Great platform"

What do you dislike about Okta?

So far, the only issue i have encountered using this application, when i enter my correct code, it is still showing an error and i will need to genera

7. Error Handling

Users experience error handling issues with Okta, especially during two-step authentication and occasional crashes.

See 16 mentions

See Related User Reviews

Nina P.

Mid-Market (51-1000 emp.)

5.0/5

"Useful tool to easily locate necessary tools you need to use in daily basis"

What do you dislike about Okta?

sometimes error there was an error or delay to open the app.

Jeremy M.

Mid-Market (51-1000 emp.)

5.0/5

"OKTA safe"

What do you dislike about Okta?

the setup was not straight forward and it needs attention from time to time.

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Paula Bianca N.

Compliance KYC Analyst

Mid-Market (51-1000 emp.)

7/28/2025

"It helps to secure my access"

5/5

What do you like best about Okta?

Using Okta really helps to secure my log in credentials especially I am handling sensitive information. Review collected by and hosted on G2.com.

What do you dislike about Okta?

None that I could think of. I use Okta with ease. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

5/15/2023

"One convenient tool for quick, secure log in on multiple platforms"

5/5

What do you like best about Okta?

The Okta sign in app for 2FA and the option to log in using biometrics made it a even more agile SSO solution. Review collected by and hosted on G2.com.

What do you dislike about Okta?

Nothing to point out, I find this a truly well rounded tool. Review collected by and hosted on G2.com.

Giovanni P.

IT Manager

Mid-Market (51-1000 emp.)

6/24/2025

"Probably the best SSO"

5/5

What do you like best about Okta?

It was easy to manage users and integrate with other apps. It offers a big list of preconfigured integrations. Review collected by and hosted on G2.com.

What do you dislike about Okta?

The first setup is very complicated, at least for multiproperty companies. You'll need an experienced integrator; missing one small feature at the implementation can be hard or impossible to fix later. And it is VERY expensive. Review collected by and hosted on G2.com.

Lorenzo M.

IT tier 1

Small-Business (50 or fewer emp.)

8/19/2025

"Okta is amazing"

4.5/5

What do you like best about Okta?

Okta is a simple tile tool that makes users access various apps with one app Review collected by and hosted on G2.com.

What do you dislike about Okta?

sometimes redirects are not as useful but when it works it works Review collected by and hosted on G2.com.

Henry A.

IAM admin

Internet

Enterprise (> 1000 emp.)

12/5/2023

"As a IAM solution, it fits the bill."

4/5

What do you like best about Okta?

Okta supporting phishing-resistant MFA. To add to that, Okta Verify made it more simpler for employees to enroll and use MFA. Review collected by and hosted on G2.com.

What do you dislike about Okta?

Still doesn't work properly on some websites through the custom templates. Review collected by and hosted on G2.com.

Verified User in Internet

Enterprise (> 1000 emp.)

6/1/2025

"Nice and Stable"

5/5

What do you like best about Okta?

I like that it's an all-in-one platform that allows me to access multiple other software platforms that I need to use, such as Workday and WeLearn. The ease of access to these other apps, which are imperative to my work at my company and instrumental to my getting paid, is so helpful. Review collected by and hosted on G2.com.

What do you dislike about Okta?

I dislike how simple the interface looks, it's very bland and plain. Review collected by and hosted on G2.com.

Verified User in Consumer Services

Enterprise (> 1000 emp.)

7/3/2025

"Reviewing Okta"

4.5/5

What do you like best about Okta?

The best aspects of Okta consistently highlighted by users and experts are its Single Sign-On (SSO) and Multi-Factor Authentication (MFA) features Review collected by and hosted on G2.com.

What do you dislike about Okta?

The Identity Management Scope because Okta is designed to manage all user identities comprehensively; attempting to manage only some identities or using external identity stores alongside Okta can be problematic and is generally discourage Review collected by and hosted on G2.com.

Verified User in Computer Software

Mid-Market (51-1000 emp.)

8/1/2025

"OKTA for secured applications use"

5/5

What do you like best about Okta?

I like how Okta is a secured application where I can access all of our organization’s truested applications Review collected by and hosted on G2.com.

What do you dislike about Okta?

The experience has been seamless so far, no complaints Review collected by and hosted on G2.com.

Gurpreet B.

Senior Data Engineer

Computer & Network Security

Enterprise (> 1000 emp.)

4/9/2025

"Best application for single sign on for your organization"

5/5

What do you like best about Okta?

Ease of Use. Clean UI. Feature rich. Can be integrated with most of your organization applications. MFA for security Review collected by and hosted on G2.com.

What do you dislike about Okta?

If you lose your phone or change your phone being used as MFA you will have difficulty in setting it up again. May feel pricier. Review collected by and hosted on G2.com.

Annie W.

Brand Partnerships Manager - Strategy

Mid-Market (51-1000 emp.)

6/10/2025

"Easiest 2FA technology"

5/5

What do you like best about Okta?

Makes single sign on seamless - log in once and can log into all my platforms and tech stack in one place. Also engrains with Touch ID on Mac Review collected by and hosted on G2.com.

What do you dislike about Okta?

Honestly no notes. But I use from a user perspective not Admin perspective. Review collected by and hosted on G2.com.