# Okta Reviews **Vendor:** Okta **Category:** [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam) **Average Rating:** 4.5/5.0 **Total Reviews:** 1,225 ## About Okta Okta, Inc. is The World’s Identity Company™. We secure AI, machine, and human identity so everyone is free to safely use any technology. Our customer and workforce solutions empower businesses and developers to protect their AI agents, users, employees, and partners while driving security, efficiencies, and innovation. Learn why the world’s leading brands trust Okta for authentication, authorization, and more at okta.com. ## Okta Pros & Cons **What users like:** - Users value the **user-friendly setup** of Okta, streamlining access and enhancing security with single sign-on. (207 reviews) - Users appreciate the **flexibility and ease of use** in Okta's security features, enhancing both productivity and protection. (158 reviews) - Users commend Okta for its **strong security and ease of use** , streamlining access while protecting sensitive information. (153 reviews) - Users appreciate the **centralized authentication** of Okta, simplifying access to multiple apps with just one password. (143 reviews) - Users value the **easy access** of Okta, streamlining login processes and enhancing productivity throughout their day. (140 reviews) - SSO (Single Sign-On) (133 reviews) - Users value Okta for its **seamless login experience** , allowing easy access to multiple apps with robust security features. (114 reviews) - Access Convenience (102 reviews) - Login Ease (96 reviews) - Access Management (91 reviews) **What users dislike:** - Users face **authentication issues** with Okta, including outages and frustrating multi-factor authentication delays during access attempts. (77 reviews) - Users often face **login issues** with Okta, experiencing delays and complications during the authentication process. (64 reviews) - Users feel that Okta's **pricing is high** , making it challenging for smaller organizations to adopt effectively. (46 reviews) - Users find the **complex setup** of Okta challenging, especially with policy management and troubleshooting access issues. (44 reviews) - Users find the **frequent authentication prompts** disruptive, especially when tied to the same device and workflow. (39 reviews) - User Difficulty (36 reviews) - Complex Usability (31 reviews) - Difficult Setup (31 reviews) - Complexity (30 reviews) - Complex Configuration (27 reviews) ## Okta Reviews ### 1. Streamlined Identity Management and Security with Okta SSO and MFA **Rating:** 5.0/5.0 stars **Reviewed by:** Brian B. | IT Manager, Outsourcing/Offshoring, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Okta?** Okta’s SAML and OIDC single sign-on capabilities really help streamline identity management and make employee access more efficient. The added security of funneling access through Okta, together with its flexible MFA configuration options, has been very beneficial—especially when it comes to removing system access in a timely and thorough way. Furthermore, the ability to provision and maintain downstream accounts via SCIM integration saves valuable time and effort for our IT staff. **What do you dislike about Okta?** While Okta provides numerous integrations with mainstream platforms, there’s still room to improve its third-party integration offerings. Leveraging pre-built integrations with 3rd-party applications is easy and straightforward, however custom integrations to 3rd-party applications can be rather cumbersome for our organization. **What problems is Okta solving and how is that benefiting you?** We used to have to maintain many different sets of credentials for many different sites or systems, but now with Okta our users are able to quickly and easily log into Okta and then access all their other sites via SAML or OIDC single-sign-on. This saves our users a ton of time and hassle. Also, having a single place to deactivate a user's access upon termination is an enormous benefit from a security perspective. ### 2. Intuitive UI, Easy Integrations, and Reliable Okta Uptime **Rating:** 4.5/5.0 stars **Reviewed by:** Ethan W. | System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Okta?** The UI is very intuitive and you can find what you're looking for very quickly. Also the amount of out of box integrations with major software products makes it easy to setup and implement. There is very little downtime with in the Okta environment. And the support given for onboarding an after installation is great. **What do you dislike about Okta?** When connected to an Active Directory for user and group integration, it doesn't automatically sync after changes are made. The sync has to be done manually every time you make change in Active Directory. A little irritating but not a deal breaker by any means. **What problems is Okta solving and how is that benefiting you?** Being able to have a secure way to log in to our enterprise apps and be able to utilize the same security for log in to our home grown in house designed apps. This is huge because it saves time and coding effort in implementing a login ### 3. Okta’s Single Sign-On Makes App Access Seamless and Efficient **Rating:** 4.0/5.0 stars **Reviewed by:** Robert B. | Lead Support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Okta?** What I like best about Okta is the single pane of glass that brings all of our applications into one place. It lets me move almost seamlessly between tools with one sign-on, which makes day-to-day work much faster and less disruptive. One of the biggest upsides is not having to constantly reach for my phone for a 2FA code every few minutes. That reduction in login friction saves time, keeps me focused, and makes access to business applications much more efficient. **What do you dislike about Okta?** The biggest downsides to Okta are the complexity of some integrations and the way costs can scale. While many integrations are solid, others can take significant effort to configure correctly. Pricing can also climb quickly as more users are added, which affects long-term ROI. It is also disappointing that service or admin accounts are not provided gratis, since those accounts are often necessary for ongoing platform management. **What problems is Okta solving and how is that benefiting you?** Before using Okta, managing access across multiple applications was more manual and gave us less visibility into who had access to what. Okta solved that by centralizing identity, access, and offboarding in one place. Now we can quickly remove a user and cut off access to connected systems as soon as they leave, which has improved security and reduced the risk of former employees retaining access. The biggest benefit for us is better visibility and faster access management, especially during offboarding, which is now much more consistent and efficient. ### 4. Single Sign-On Makes Access Fast, Secure, and Effortless **Rating:** 4.5/5.0 stars **Reviewed by:** Sunny B. | Office Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Okta?** Single sign-on reduces the need to remember multiple passwords, speeds up access to systems, and improves security through consistent authentication controls. It makes daily access to work tools quicker and more reliable, especially when switching between applications throughout the day. **What do you dislike about Okta?** If there’s an outage, MFA delay, or sync issue, access to multiple applications is affected at once, which can temporarily block work. The setup and troubleshooting process can also feel complex for non-technical users, especially when permissions or devices change. **What problems is Okta solving and how is that benefiting you?** Okta solves the problem of managing secure access across multiple work applications. Instead of separate logins and passwords for each system, it provides a single sign-on with centralised identity and access control. I can access all work applications quickly and securely from one place, which saves time and reduces password fatigue. Multi-factor authentication improves security without adding friction, and centralised access means onboarding, offboarding, and permission changes are cleaner and more reliable. ### 5. Easy, Secure SSO and Authentication Management with Okta **Rating:** 4.0/5.0 stars **Reviewed by:** amit y. | DevOps / DevSecOps, Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2026 **What do you like best about Okta?** What I like most about Okta is how easy it makes managing authentication and SSO across multiple applications. It provides a reliable and secure way for teams to access different tools without juggling multiple logins. The integrations with many popular SaaS applications are straightforward to set up, and the admin console makes user and access management fairly simple. It also helps improve security with features like MFA while keeping the login experience smooth for users. **What do you dislike about Okta?** One area that could be improved is the admin UI, which can sometimes feel a bit complex when managing many applications or policies. It may take some time for new administrators to get familiar with where certain settings are located. Additionally, troubleshooting authentication or SSO configuration issues can occasionally require digging through multiple logs or settings. Improving the debugging experience and simplifying some workflows would make the platform even better. **What problems is Okta solving and how is that benefiting you?** Okta helps us centralize authentication and access management across multiple applications. Instead of managing separate credentials for different tools, users can securely access everything through SSO. This reduces password fatigue for users and improves overall security with features like MFA and centralized policies. It also makes user provisioning and access control much easier for admins, saving time when onboarding or offboarding team members. ### 6. Super Simple and Effective for Password Management **Rating:** 5.0/5.0 stars **Reviewed by:** Sara M. | Demand Writer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Okta?** What I love about Okta is that it’s super easy to use. The mobile app is very user-friendly and simple to set up, especially on the phone. You need to download it, and once it’s on your phone, in seconds you have your key to log in every day with your passwords and work credentials. It takes much less time to load the work tools to start the workday than if we had to manually type each password. **What do you dislike about Okta?** My experience so far has been wonderful, I don't have any complaints or have found any downsides to this app. **What problems is Okta solving and how is that benefiting you?** Okta helps me easily manage different passwords, unlocking all my work tools with just one. The app is simple to set up and use, allowing me to have everything ready in less than a minute to start my workday. ### 7. Robust, Reliable SSO with Endless Okta Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Moran Z. | Finance Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Okta?** Okta is very robust and includes endless integrations. Any tool today that respects itself supports SSO connectivity with Okta. It allows a lot of connections, management of users and access, the UI is easy and it's extremely reliable. **What do you dislike about Okta?** As an admin of several tools (but not a full admin of Okta) - I sometimes require the help of a full admin (usually someone from IT) to support the more complex integrations or errors. You have to be extremely technical to be able to administrate Okta. **What problems is Okta solving and how is that benefiting you?** It helps secure employees’ connections to the tools they use, giving us strong control and a high level of security. It’s also useful for anything involving more complex permissions, automations, and user provisioning. ### 8. Easy Setup and Powerful No-Code Onboarding Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Gabriele V. | Marketplaces Implementation Lead | e-commerce API Integration | Custom Tools Design & Automation, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2026 **What do you like best about Okta?** Simple to set=up and configure, it works really well when you want to standardise onboarding especially when users are spread around locations, it can be used as a an automation platform using pre existing connectors to automate tasks such as new employee/user creation and subsequent administration tasks. The automation can be built via visual UI drag and drop feature hence no need to involve IT or tech users. We started with a basic plan, it can then grow per number of users later on as numbers of sits or requirements grow. **What do you dislike about Okta?** You can hit the workflow or seat limits pretty quickly, especially if you’re a heavy user and rely on it for more than just password management. **What problems is Okta solving and how is that benefiting you?** Credential management for many users in different geo-locations, solving 2FA code generation, and onboarding automation. ### 9. Identity & Access Management: Okta **Rating:** 5.0/5.0 stars **Reviewed by:** Aditi P. | HR Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Okta?** Okta is our centralized Identity and Access Management (IAM) solution, providing a secure Single Sign-On (SSO) experience across our recruitment tools, including Greenhouse and Salesforce. It has clearly streamlined our onboarding process by automating user provisioning, which reduces manual IT effort and helps prevent “password fatigue” for new hires. Its adaptive Multi-Factor Authentication (MFA) also supports a high-security, Zero Trust approach, helping ensure sensitive candidate data remains protected. Lastly, the built-in AI capabilities proactively detect and mitigate identity-based threats, so our security posture can keep pace with modern risks. **What do you dislike about Okta?** While Okta is a market leader, its high per-user licensing costs and the complexity of managing custom integrations remain significant operational hurdles. As a centralized access point, it also creates a 'single point of failure' where any service disruption can result in a total loss of productivity across all linked platforms like Greenhouse and Salesforce. Additionally, the administrative interface requires specialized technical expertise, often leading to delays when troubleshooting sync issues between the ATS and the CRM. **What problems is Okta solving and how is that benefiting you?** Okta resolves the operational overhead of manual user management by providing a centralized Single Sign-On (SSO) platform for all recruitment tools. It eliminates 'password fatigue' for the team while securing candidate data through Adaptive Multi-Factor Authentication (MFA) that triggers only during high-risk login attempts. By automating the provisioning and de-provisioning of accounts, Okta ensures that new hires have Day 1 access to Greenhouse and Salesforce, while instantly revoking access for offboarded employees to maintain total data integrity. ### 10. Simplifies App Management with Robust Security **Rating:** 4.5/5.0 stars **Reviewed by:** Kuljinder S. | Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Okta?** I like how Okta manages multiple apps at one place, saving me from remembering multiple passwords. Okta's passwordless future is great, allowing the use of multiple apps without the hassle of logging in and remembering different URLs. I appreciate that Okta manages security on its own and is highly secure. The performance and ease with which I don't have to manage security and performance are also things I value. The initial setup was easy too. **What do you dislike about Okta?** While the basic APIs are excellent, the documentation for more niche or advanced edge cases can sometimes be sparse or outdated. Many essential security features like adaptive MFA or lifecycle management are sold as separate add-ons rather than being part of a unified core package. Compared to legacy heavyweights like SailPoint, Okta's governance feature can feel a bit 'light' and sometimes struggles with highly complex, multi-condition access certifications. **What problems is Okta solving and how is that benefiting you?** Okta is like a magic key for my computer. Instead of having to remember a hundred different passwords for all my apps, I only have to remember one. It saves me from getting frustrated when I forget a password. It also makes sure all my work tools are ready. It even makes everything run fast and smooth so I don't have to wait for my apps to load. Basically, it does all the hard "security work" in the background so I can just jump in and start having fun working. ## Okta Discussions - [Is there a way to access your applications on a mobile device?](https://www.g2.com/discussions/is-there-a-way-to-access-your-applications-on-a-mobile-device) - 5 comments, 2 upvotes - [Azure AD](https://www.g2.com/discussions/azure-ad) - 1 comment, 1 upvote - [Does Okta have a plugin for integration with Spring Boot and Spring Security?](https://www.g2.com/discussions/does-okta-have-a-plugin-for-integration-with-spring-boot-and-spring-security) - 2 comments, 1 upvote - [How many applications?](https://www.g2.com/discussions/304-how-many-applications) - 2 comments, 1 upvote - [What database does Just Eat use?](https://www.g2.com/discussions/what-database-does-just-eat-use) - 1 comment - [View Okta pricing details and edition comparison](https://www.g2.com/products/okta/reviews/okta-review-806393?section=pricing&secure%5Bexpires_at%5D=2026-05-19+15%3A37%3A43+-0500&secure%5Bsession_id%5D=95ed4b17-e723-460d-8991-51331bb800b9&secure%5Btoken%5D=89a456df8ba602eb96b7f928013003fdb0b9d9d1d1f43bf75c88f5422dd77d1a&format=llm_user) ## Okta Integrations - 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[ZoomInfo Sales](https://www.g2.com/products/zoominfo-sales/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Okta Features **Authentication Options** - Authentication User experience - Supports Required Authentication systems - Multi-Factor Authentication - Supports Required Authentication Methods/Protocols - Federation/SAML support (idp) - Federation/SAML support (sp) **User on/off Boarding** - Self Service Access requests - Smart/Automated Provisioning - Role Management - Policy Management - Access Termination - Approval Workflows **Network Management** - Security Analytics - API/Integrations **Access Control** - Role Management - Access Termination - Remote Access - Partner Access **Functionality** - Self-registration and self-service - Authentication - Scalability - Consent and preference management - Social login - Customer data linking **Functionality** - User provisioning - Password manager - Single Sign-on - Enforces policies - Authentication - Multi-factor authentication **Monitoring** - Investigate - Monitoring - Misconfigurations - Integrate - Visability **Agentic AI - AWS Marketplace** - Cross-system Integration **Lifecycle & Provisioning - Non-Human Identity Management (NHIM) Solutions** - Credential Rotation & Revocation - Automated Registration & Provisioning - De-Provisioning & Retirement **Access Control Types** - Endpoint access - Local Access - Remote Access - Partner Access - Supports BYOD users **User Maintenance** - Self Service Password Reset - Bulk Changes - Bi-directional Identity Synchronization **Security** - Security Automation - Application Security - Workload Protection - Data Protection **Administration** - Smart/Automated Provisioning - Policy Management - On-premise identity repositories supported - Ease of Connecting Applications ** Type** - On-premises solution - Cloud-solution **Remediation** - Remediation - Audit **AI Authentication Risk Management - Customer Identity and Access Management (CIAM)** - Adaptive MFA - Anomaly Detection - Fraudulent Login Detection - Adaptive Authentication Policies - Risk-Based Authentication **Access, Authentication & Authorization - Non-Human Identity Management (NHIM) Solutions** - Fine-Grained Access Control - Machine-Native Authentication Methods - Contextual / Just-In-Time Access **Administration** - Ease of installation on server - Password Policy Enforcement - Administration Console - Ease of connecting applications - Self Service Password Administration **Governance** - Identifies and Alerts for Threats - Compliance Audits **Identity Management** - Adaptive Access Control - Identity Scoring - User Monitoring **Functionality** - SSO - Multi-Factor Authentication - Supports Required Authentication systems ** Reporting** - Tracking - Reporting - Access & Permission Change Reporting - Compliance & Audit Trail Export **AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)** - Liveness Detection **Visibility, Governance & Compliance - Non-Human Identity Management (NHIM) Solutions** - Policy Enforcement & Governance - Audit Logging & Activity Monitoring - Integration with IAM/Cloud/DevOps Ecosystem - Discovery & Inventory of Non-Human Ids **Platform** - Multiple Operating system support - Multi-Domain Support - Cross Browser support - Fail over protection - Reporting - Auditing - Third Party Web Services support **Administration** - Reporting - Mobile App - Ease of set up for target systems - APIs **Generative AI** - AI Text Summarization **Authentication & Authorization - Identity and Access Management (IAM)** - Adaptive & Contextual Access Control **Administration & Governance - Identity and Access Management (IAM)** - Identity Lifecycle Management - Self‑Service Account Management **Generative AI - Identity and Access Management (IAM)** - AI‑Driven Access Anomaly Detection - Automated Policy Tuning ## Top Okta Alternatives - [CyberArk Workforce Identity](https://www.g2.com/products/cyberark-workforce-identity/reviews) - 4.5/5.0 (126 reviews) - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) - 4.5/5.0 (3,837 reviews) - [OneLogin](https://www.g2.com/products/onelogin/reviews) - 4.4/5.0 (272 reviews)