Okta Reviews & Product Details

Okta’s SAML and OIDC single sign-on capabilities really help streamline identity management and make employee access more efficient. The added security of funneling access through Okta, together with its flexible MFA configuration options, has been very beneficial—especially when it comes to removing system access in a timely and thorough way. Furthermore, the ability to provision and maintain downstream accounts via SCIM integration saves valuable time and effort for our IT staff. Review collected by and hosted on G2.com.

While Okta provides numerous integrations with mainstream platforms, there’s still room to improve its third-party integration offerings. Leveraging pre-built integrations with 3rd-party applications is easy and straightforward, however custom integrations to 3rd-party applications can be rather cumbersome for our organization. Review collected by and hosted on G2.com.

The UI is very intuitive and you can find what you're looking for very quickly. Also the amount of out of box integrations with major software products makes it easy to setup and implement. There is very little downtime with in the Okta environment. And the support given for onboarding an after installation is great. Review collected by and hosted on G2.com.

When connected to an Active Directory for user and group integration, it doesn't automatically sync after changes are made. The sync has to be done manually every time you make change in Active Directory. A little irritating but not a deal breaker by any means. Review collected by and hosted on G2.com.

What I like best about Okta is the single pane of glass that brings all of our applications into one place. It lets me move almost seamlessly between tools with one sign-on, which makes day-to-day work much faster and less disruptive. One of the biggest upsides is not having to constantly reach for my phone for a 2FA code every few minutes. That reduction in login friction saves time, keeps me focused, and makes access to business applications much more efficient. Review collected by and hosted on G2.com.

The biggest downsides to Okta are the complexity of some integrations and the way costs can scale. While many integrations are solid, others can take significant effort to configure correctly. Pricing can also climb quickly as more users are added, which affects long-term ROI. It is also disappointing that service or admin accounts are not provided gratis, since those accounts are often necessary for ongoing platform management. Review collected by and hosted on G2.com.

Single sign-on reduces the need to remember multiple passwords, speeds up access to systems, and improves security through consistent authentication controls. It makes daily access to work tools quicker and more reliable, especially when switching between applications throughout the day. Review collected by and hosted on G2.com.

If there’s an outage, MFA delay, or sync issue, access to multiple applications is affected at once, which can temporarily block work. The setup and troubleshooting process can also feel complex for non-technical users, especially when permissions or devices change. Review collected by and hosted on G2.com.

What I like most about Okta is how easy it makes managing authentication and SSO across multiple applications. It provides a reliable and secure way for teams to access different tools without juggling multiple logins. The integrations with many popular SaaS applications are straightforward to set up, and the admin console makes user and access management fairly simple. It also helps improve security with features like MFA while keeping the login experience smooth for users. Review collected by and hosted on G2.com.

One area that could be improved is the admin UI, which can sometimes feel a bit complex when managing many applications or policies. It may take some time for new administrators to get familiar with where certain settings are located. Additionally, troubleshooting authentication or SSO configuration issues can occasionally require digging through multiple logs or settings. Improving the debugging experience and simplifying some workflows would make the platform even better. Review collected by and hosted on G2.com.

What I love about Okta is that it’s super easy to use. The mobile app is very user-friendly and simple to set up, especially on the phone. You need to download it, and once it’s on your phone, in seconds you have your key to log in every day with your passwords and work credentials. It takes much less time to load the work tools to start the workday than if we had to manually type each password. Review collected by and hosted on G2.com.

My experience so far has been wonderful, I don't have any complaints or have found any downsides to this app. Review collected by and hosted on G2.com.

Okta is very robust and includes endless integrations. Any tool today that respects itself supports SSO connectivity with Okta. It allows a lot of connections, management of users and access, the UI is easy and it's extremely reliable. Review collected by and hosted on G2.com.

As an admin of several tools (but not a full admin of Okta) - I sometimes require the help of a full admin (usually someone from IT) to support the more complex integrations or errors. You have to be extremely technical to be able to administrate Okta. Review collected by and hosted on G2.com.

Simple to set=up and configure, it works really well when you want to standardise onboarding especially when users are spread around locations, it can be used as a an automation platform using pre existing connectors to automate tasks such as new employee/user creation and subsequent administration tasks. The automation can be built via visual UI drag and drop feature hence no need to involve IT or tech users. We started with a basic plan, it can then grow per number of users later on as numbers of sits or requirements grow. Review collected by and hosted on G2.com.

You can hit the workflow or seat limits pretty quickly, especially if you’re a heavy user and rely on it for more than just password management. Review collected by and hosted on G2.com.

I like how Okta manages multiple apps at one place, saving me from remembering multiple passwords. Okta's passwordless future is great, allowing the use of multiple apps without the hassle of logging in and remembering different URLs. I appreciate that Okta manages security on its own and is highly secure. The performance and ease with which I don't have to manage security and performance are also things I value. The initial setup was easy too. Review collected by and hosted on G2.com.

While the basic APIs are excellent, the documentation for more niche or advanced edge cases can sometimes be sparse or outdated. Many essential security features like adaptive MFA or lifecycle management are sold as separate add-ons rather than being part of a unified core package. Compared to legacy heavyweights like SailPoint, Okta's governance feature can feel a bit 'light' and sometimes struggles with highly complex, multi-condition access certifications. Review collected by and hosted on G2.com.

What I like most about Okta is how it streamlines identity and access management across multiple applications. The single sign-on (SSO) feature is particularly useful because it lets users securely access all their tools with one login, which saves time and helps reduce password fatigue. I also appreciate its strong security options, such as multi-factor authentication (MFA), which add an extra layer of protection without making the overall experience feel complicated. On top of that, Okta integrates easily with a broad range of cloud and on-premise applications, making it a flexible and scalable choice for growing organizations. Review collected by and hosted on G2.com.

One drawback of Okta is that its pricing can be relatively high, particularly for small businesses or startups working with limited budgets. The initial setup and configuration may also feel complex if you’re not already familiar with identity management concepts, which can mean extra time to get everything right or the need for expert support. From time to time, users may run into minor delays or login issues during outages, and that can affect access to multiple connected applications at once. In addition, the customization available for certain workflows or UI elements can feel somewhat limited, especially when compared with more developer-focused solutions. Review collected by and hosted on G2.com.