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MD

Megan D.

Small-Business (50 or fewer emp.)

12/11/2023

"Easy to Use"

4.5/5

What do you like best about OhMD?

OhMD is simple to use, reliable, and effective. Review collected by and hosted on G2.com.

What do you dislike about OhMD?

It doesn't have customizable features or the ability to show who (from practice) read the message from the patient. Review collected by and hosted on G2.com.

Response from Anna Elston of OhMD

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Hi Megan! Thank you so much for leaving a review. We are actually in the process of working on features that allows for more customization and tracking (specifically around patient messaging). Be on the lookout for those!

BR

Brooke R.

Mid-Market (51-1000 emp.)

11/17/2023

"Highly recommend OhMD"

5/5

What do you like best about OhMD?

I love that we can easily and conveniently communicate back and forth with patients in our practice. They can send pictures of their insurance cards, ask questions, and make appointment requests for new or changes. We have also had a lot of positive feedback from patients on how convenient it is for them as well. Review collected by and hosted on G2.com.

What do you dislike about OhMD?

I have not had many problems at all with OhMD Review collected by and hosted on G2.com.

BR

Briana R.

Small-Business (50 or fewer emp.)

12/11/2023

"Super-efficient"

5/5

What do you like best about OhMD?

That patients get our text really quick. Review collected by and hosted on G2.com.

What do you dislike about OhMD?

Patient names doesnt get saved most of the time Review collected by and hosted on G2.com.

CM

Charles M.

Chief Executive Officer

Small-Business (50 or fewer emp.)

3/8/2023

"It is a great tool to have!"

3.5/5

What do you like best about OhMD?

It helps to keep all of the communication in one place. Review collected by and hosted on G2.com.

What do you dislike about OhMD?

There should be a way for staff to send messages to us with regards to a specific patient. Currently the only way to send messages to providers regarding a message about a particular patient, is to simply send it to the provider. There is no way to categorize messages in a single thread. Also, there is no waiting room to put patients in when they are waiting for telehealth appts - This is a huge oversight. It is imperative for our productivity to have patients in a waiting room, otherwise we have to wait on them to click the link, etc. etc. Review collected by and hosted on G2.com.

KM

Kris M.

Small-Business (50 or fewer emp.)

5/17/2023

"Great platform"

4.5/5

What do you like best about OhMD?

OhMD allows you to interact with your clients in a safe manner. It is great to be able to send forms and eliminate the paper we are using. It is also super easy to use and client friendly. Review collected by and hosted on G2.com.

What do you dislike about OhMD?

I wish there were a waiting room for telehealth sessions as of now the client just jumps on. It would be nice to have the ability to let clients in when you were ready for a session. Review collected by and hosted on G2.com.

Response from Anna Elston of OhMD

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Hi Kris! Thank you so much for leaving a review. We have heard other users request a waiting room for telehealth visits, so it is on our radar as a feature request. We appreciate your feedback!

DM

Deanna M.

Mid-Market (51-1000 emp.)

2/23/2023

"Fast, Friendly & Effective way of Communicating"

5/5

What do you like best about OhMD?

OhMD allows editing and updating of patient information. The app allows secure messaging between the site, the subject, and/or the subject's Legal Representative. We're able to send a single message or conduct a complete conversation. The app is as simple as sending text messages from your phone but more secure. Review collected by and hosted on G2.com.

What do you dislike about OhMD?

Two thumbs up. Nothing to dislike. No issues with the system. Review collected by and hosted on G2.com.

What problems is OhMD solving and how is that benefiting you?

OhMD saves time. I no longer have to call the subjects and wait for them to return my call. You don't know if they listened to your message, and you're left wondering if they will call you back. This system allows you to send a message and notifies you if the message fails to go through. Texting from a personal device is not compliant; this system resolves that problem. Printing out a copy of the conversation and filing it with the subject's medical records is possible. OhMD frees up time so that more time can be spent on patient care. Review collected by and hosted on G2.com.

AH

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

7/5/2023

"Excellent Quick Real Time Updates"

5/5

What do you like best about OhMD?

I like that it allows me to talk to patients so quickly and on top of it whenever I have questions there is the convenient help button in the bottom right that allows me to get expert access to new questions. Review collected by and hosted on G2.com.

What do you dislike about OhMD?

I think the hardest thing about OhMD is that currently we can not close out tabs with colleagues but after talking to an expert using the help button, I realised that soon that will be a function that is fixed! Review collected by and hosted on G2.com.

LB

Lauren B.

Practice Administrator

Small-Business (50 or fewer emp.)

1/18/2023

"Absolute must have for any clinic or practice!"

5/5

What do you like best about OhMD?

With OhMD, I don't worry about HIPAA compliance when communicating with patients or other practitioners. It is fast, safe and most of all, patients LOVE it. Review collected by and hosted on G2.com.

What do you dislike about OhMD?

I would love a few more features so that I could get rid of my CRM platform, but honestly, there's not much I don't like. Review collected by and hosted on G2.com.

What problems is OhMD solving and how is that benefiting you?

OhMD solved a few problems for us. For almost everything we do, prior authorizations are required. So we need to send forms and communicate back and forth with patients quite often. Often those communications have PHI or other sensitive information. OhMD allows us to get information from patients in secure and patient-friendly way. Get OhMD for the texting capabilities, then be amazed at the forms and auto-pilot capabilities. It's a really great tool. Review collected by and hosted on G2.com.

Response from Anna Elston of OhMD

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Hi Lauren! We're so happy to hear from you. We would love to learn more about the features you would like to see in OhMD. You can always reach out to us at team@ohmd.com with any features you would like to be implemented, and we can put them on our feature request list. Thank you so much!

NM

nancy m.

Mid-Market (51-1000 emp.)

9/7/2023

"Amazing"

5/5

What do you like best about OhMD?

Texting is very easy to do in this application. Review collected by and hosted on G2.com.

What do you dislike about OhMD?

when i cant find a client on file i have to search through the hardest parts Review collected by and hosted on G2.com.

KB

Kaylon B.

Small-Business (50 or fewer emp.)

8/23/2023

"Super easy to respond to patients"

5/5

What do you like best about OhMD?

It is convient for not only the clinic but the providers and patients Review collected by and hosted on G2.com.

What do you dislike about OhMD?

I wish it would do an alert tone to let you know about a msg Review collected by and hosted on G2.com.