Working without OHMD is like being lost on an Island in the middle of the ocean, with no way to communicate without using your personal accounts and personal phone numbers. With OHMD their no worry, about using anything personal information. I like how it's fast and easy it is to use, it is just like texting on your phone. we use OHMD on a daily Monday-Friday from 8 am-5 pm. If there is a problem there is customer support on stand-by. I also like the features that can be customized to your needs. Review collected by and hosted on G2.com.

Sometimes I can be in the middle of a conversation and the platform times me out then I have to re-type my conversation again. Review collected by and hosted on G2.com.

I have nothing but amazing things to say about OhMD. Their customer service is fantastic and everyone is so helpful. OhMD has allowed our patients to contact us through all office phone numbers so we will never miss a message from a patient. Also, OhMD is extremely easy to use and I love the email format. I look forward to a long lasting relationship with this company. :) Review collected by and hosted on G2.com.

Main thing we would like to see is to be able to assign a message to a representatitive. Other than that everything is great! Review collected by and hosted on G2.com.

The ability to speak to a patient in real time. Review collected by and hosted on G2.com.

I can't really think of a downside. I havben't run into any problems. Review collected by and hosted on G2.com.

OhMD allows us to communicate daily with patients, without the back and forth of leaving messages, missed returned calls, calling again, etc... Our patients are enjoying the ability to communicate with the clinic without having to wait on hold and be pinned in to business hours. If they think about needing to schedule an appointment after hours, they can send the message and someone will get back to them the next day. If they work in a job that doesn't allow phone calls, they can text us with their question or need, without having to actually talk on the phone. Our staff likes being able to reach out to the patient and receive a response, or communicate information, without playing phone tag. OhMD support has been fantastic! They answer my questions quickly, and make sure I understand and/or the issue is resolved. I love that I can "chat" with them so easily! Review collected by and hosted on G2.com.

We would love if OhMD had the ability to automatically route messages to staff based on content of the message and patient's preferred provider, instead of someone watching the main portal and moving messages around. For example, if a message about a referral, automatically routed to the referral team. However, it is still saving us so much phone time, we do have staff available to handle the routing of the incoming messages. Review collected by and hosted on G2.com.

I like how easy is to lear ho to use this app, you can have it on your phone, computer, and add all the information for contacst that you need. Love it Implement they always ration in the workplace amazin, able to easily handle customer support, I use it every day with cleints to coomunicate and Review collected by and hosted on G2.com.

We had to configured a lot to be able to send images Review collected by and hosted on G2.com.

this is easy to use and I love that it is bidirectional with patients Review collected by and hosted on G2.com.

I lose the patient easily after it refreshes... Review collected by and hosted on G2.com.

Very intuitive to set up and use. On the rare occasion we have had questions, Customer Support is immediate and very helpful. Our team uses OhMD every day to message patients and regularly to broadcast seasonal topics to patients. Review collected by and hosted on G2.com.

We serve Spanish speaking patients and anything we have wanted to customize in Spanish has to be through Customer Support. Review collected by and hosted on G2.com.

What I like best about OhMD is the customer service! OhMD is always making sure that everything is running smoothly for our practice and so helpful to trouble shoot anything that our providers have any trouble with. It is easy to use, and we appreciate that all texts come from our actual phone number! This app is amazing, and we are constantly updating our care teams and the OhMD app can keep up with our constant changing care teams and the high volume of texting that we do. We can use the app for phone calls and telehealth. Review collected by and hosted on G2.com.

Nothing, I appreciate how OhMD is always making things eaiser for us. Review collected by and hosted on G2.com.

I find contacting the patients securely the best! Review collected by and hosted on G2.com.

I dislike nothing about OhMD, it works wonderful. Review collected by and hosted on G2.com.

OhMD is very user-friendly and we love the simplicity. You get what you get. There isn't a bunch of bells and whistles accompanied by constant upselling feautures. It's an easy to use program that gets the job done. The customer service is topnotch. The Head of Customer Success, Melanie, is not only helpful, she's responsive. The customer service we have received from OHMD is a rarity these days. Review collected by and hosted on G2.com.

OhMD isn't integrated with our EMR, but this is no fault of OhMD. Review collected by and hosted on G2.com.