OhMD is awesome! It is nice to be able to text patient's and get a quick response. It is so much easier than having to wait for a call or leave a voicemail. The staff and patients love it! It's nice to text a patient, and while waiting for a response, we can move on to something else rather than sitting on the phone and playing phone tag. Patients have told us they really enjoy being able to text the office and love that they can get a quicker response than waiting for a return phone call. I would definitely recommend OhMD! Review collected by and hosted on G2.com.

No complaints here! The office staff and patients have all loved using OhMD. Review collected by and hosted on G2.com.

I would have to say the best feature is reaching patients via text messaging and the percentage of patients that respond. Contacting even the hardest to reach patients has shown to be successful. In the technologically advancing world we live in, people seem to be more likely to respond via text than to answer a phone call. Chances are, even less; they will return your call. OhMD texting feature has been a tremendous help in communication with our patients. Review collected by and hosted on G2.com.

One feature that I have noticed to be an issue is when I am searching for a patient to reach them if someone else has contacted them and is waiting on a response from the patient. I can not start a chat with them until the other conversation has ended. Review collected by and hosted on G2.com.

The ability to communicate via text or video chat with patients at the moment. In 2021 this has taken the place of "snail mail" and has allowed for patient data to become relayed in a matter of moments discreetly. Now our patients can get any information we need to communicate to them instantsly and give instructions like directions, appointment times, doctors orders, etc. This service has also allowed us to flourish through a Pandemic, to use this method of communication has allowed us to embrace Telehealth appointments fully. The easiest way for many of our geriatrics and technologically challenged patients the full access to the world of Telemedicine. Review collected by and hosted on G2.com.

One of the significant downsides to this service would be the interface, especially when you have to train staff, which are not technologically advanced, on how to use the website. There are many too many filters to choose from causing an abundance of screens. This can be very intimidating to anyone trying to grasp all of the advancements this product has to offer. Another issue I have noticed is the lack of Video Chats for anyone on a home PC or laptop. Review collected by and hosted on G2.com.

I like how I am able to save text message templates that I use alot . I like how user friendly it is Review collected by and hosted on G2.com.

that you need to type the whole last name. If u only type a portion then it will not recognize a client in the system Review collected by and hosted on G2.com.

It allows timely communication with patients to take care of any questions or concerns. It makes the patient feel confident that their question was received and is being addressed. It also allows for great documentation . Review collected by and hosted on G2.com.

I wish it was a little more user-friendly. I work in a big office and have to get the other departments' notifications of responses along with my own. It would be better if I only received my responses so I didn't have to search through to find mine. Review collected by and hosted on G2.com.

Being in the billing department, it is a challenge to collect money from the patients. OhMd has made it so much easier! We simply send a friendly text to remind the patient about their balance and give them a couple of options to pay or call the office to discuss patient arrangements. The patients respond quickly, and we can collect at a much faster rate than email or paper statements. I would definitely recommend OhMd! Review collected by and hosted on G2.com.

Currently, we get the notifications from all departments. I would like just to be able to see my billing department notifications. I would like for the system to hard code the department per user, so we don't have to pick the department every time. Review collected by and hosted on G2.com.

I find OhMD helpful for quick and effective communication! OhMD increases the number of patients we can contact daily basis with then increases our customer's satisfaction. OhMD is easy to navigate for staff and is one of the most user-friendly sites I have used while working in the Health Care field! Review collected by and hosted on G2.com.

The least helpful factor in OhMD for me would be when patients do not display under the correct spelling of the name if they were input in the system incorrectly, even after being corrected by the office staff. Review collected by and hosted on G2.com.

The broadcast function makes it so I can easily send out appointment reminders. I really appreciate how easy it is to use. Review collected by and hosted on G2.com.

Frequently I am in the middle of typing a text and the sight will ask me if I am still there and log me out if I am not quick enough to say yes. I am in the middle of typing so obviously I am still in OhMD. Review collected by and hosted on G2.com.

OHMD is utilized in our facility my many different departments. I am located in the lab and use the program to contact patients regarding lab information. It is an effortless and fast way to get and contact with your patients. This program helps me do my job more efficiently. Review collected by and hosted on G2.com.

Nothing at all, The program has been nothing but helpful. So easy to use. I would recommend ohMD to anyone looking for a quality program for your office. Nothing but helpful. Review collected by and hosted on G2.com.

It is very easy to communicate with different groups or teams. Review collected by and hosted on G2.com.

The platform does not have very much customization for the end user. Searching older messaging threads can be slow and cumbersome. Review collected by and hosted on G2.com.