--- title: OhMD Reviews meta\_title: 'OhMD Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 170 reviews by the users' company size, role or industry to find out how OhMD works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 170 scale: '5' date\_modified: '2026-08-08' parent\_category: name: Health Care url: https://www.g2.com/categories/health-care --- # OhMD Reviews & Product Details Visit Website OhMD is a HIPAA-compliant omni-channel patient communication platform designed to reduce high inbound call volume for physician practices. OhMD brings AI-driven and human-led conversations together across phone, text, and web in a single unified inbox, allowing practices to deflect routine calls with AI while keeping staff in control when expertise is needed. Practices use OhMD to: • Deflect inbound patient calls into text and AI-assisted conversations • Answer calls, texts, and web chats from one unified inbox • Automate scheduling and routine requests without removing staff from the loop • Reduce front desk interruptions and staff burnout • Improve patient access without hiring or outsourcing Practices using OhMD report: • Fewer staff-handled calls • Lower communication costs • Improved patient access and growth Core capabilities include: • AI-assisted call answering and scheduling • Secure texting and call-to-text deflection • Unified inbox for calls, texts, and web chat • Smart routing and assignments based on patient intent • Human takeover of AI conversations when needed * * * Product Website OhMD Seller [OhMD](https://www.g2.com/sellers/ohmd) Discussions [OhMD Community](https://www.g2.com/products/ohmd/discuss) Solution Type Best-of-Breed Overview by Ethan Bechtel (Co-founder/CEO @ OhMD) Show More ## Pricing Pricing provided by OhMD. ### Communicate Starting at $300.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/ohmd/pricing) ## OhMD Integrations (8) What do users say about integrations? Verified by OhMD [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") AdvancedMD ](https://www.g2.com/products/advancedmd/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Altera ](https://www.g2.com/products/altera/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") athenaOne ](https://www.g2.com/products/athenaone/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") eClinicalWorks ](https://www.g2.com/products/eclinicalworks/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Greenway Health Patient Portal ](https://www.g2.com/products/greenway-health-patient-portal/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Healthie ](https://www.g2.com/products/healthie/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ModMed ](https://www.g2.com/products/modmed/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Veradigm EHR ](https://www.g2.com/products/veradigm-ehr/reviews) Show More ![Laquisha L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laquisha L.") LL Laquisha L. Director of Client Experience Mid-Market (51-1000 emp.) 5/2/2022 "OhMD super user" 5/5 What do you like best about OhMD? I like that it is HIPAA compliant. I do not have to worry about not being able to say certain things Review collected by and hosted on G2.com. What do you dislike about OhMD? I dislike that I can't just simply change a provider and that I have to fully delete a client and put them back in the system. Review collected by and hosted on G2.com. What problems is OhMD solving and how is that benefiting you? It has solved the ability to be able to communicate with patients more efficiently. Review collected by and hosted on G2.com. Show More 8/15/2022 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") UM Verified User in Medical Practice Mid-Market (51-1000 emp.) 7/27/2022 "Does the job!" 4.5/5 What do you like best about OhMD? I like the features so clear out "resolved conversations" with the toggle and checkmark. the checkmark labels the message as resolved, and the toggle hides them. Review collected by and hosted on G2.com. What do you dislike about OhMD? Honestly the only downfall is that clients message us after hours. It would be nice is there was an auto response to allow patients to know we have received their messsage and will be with them the following business day. Review collected by and hosted on G2.com. What problems is OhMD solving and how is that benefiting you? Getting results to clients! So helpful and it also leaves a "trail" for patients to look back on for clarity, or as a way to reach back out when they need to. I've enjoyed using it. Review collected by and hosted on G2.com. Show More Response from Anna Elston of OhMD [Editedit](https://www.g2.com/survey_responses/ohmd-review-6903759/official_response/edit) Thank you so much for leaving us a review! We do actually have a feature that allows you to automate an after-hours message when clients text in. Go to Organization \> Settings \> Availability to find and set your office hours. You can enable that and set a custom message that will automatically send to clients if they text in during your away hours. Feel free to reach back to OhMD Support if you have additional questions about this! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JW Jen W. Medical Receptionist Small-Business (50 or fewer emp.) 5/3/2022 "Pediatrics best friend!" 5/5 What do you like best about OhMD? Wonderful tool for busy parents to get the information they need to care for their child. Review collected by and hosted on G2.com. What do you dislike about OhMD? Wish it would allow video clips! Video clips would be especially helpful in assessing the respiratory effort of our youngest patients. Review collected by and hosted on G2.com. Recommendations to others considering OhMD: If you are looking for a HIPPA compliant, easy way to communicate with your patients this is a wonderful tool! We use it daily all day. Our patients absolutely love it! Review collected by and hosted on G2.com. What problems is OhMD solving and how is that benefiting you? Allows us the ability to see rashes, injuries or simple issues while the clinical team is talking to the caregiver. A wonderful tool to be able to triage our patients with confidence! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller SM Silvio M. Systems Administrator Mid-Market (51-1000 emp.) 12/20/2021 "Great alternative to patient phone calls" 5/5 What do you like best about OhMD? The UI is clean, pretty straightforward for patients to text an office instead of calling in. I think patients prefer texting rather than getting frustrated trying to get ahold of someone by calling and being placed on hold or playing phone tag with back and forth voicemails. Review collected by and hosted on G2.com. What do you dislike about OhMD? The user management is not that great. The Gmail approach is not user-friendly and often confuses staff if they need access to multiple offices. Review collected by and hosted on G2.com. Recommendations to others considering OhMD: Great platform for companies that do not have multiple sites. I would wait until OhMD can implement multi-site capability without using GMAIL accounts if you have multiple offices. Review collected by and hosted on G2.com. What problems is OhMD solving and how is that benefiting you? Before, patients were getting frustrated with calling offices and never heard back if they left a voicemail. Patients seem to prefer to text instead so that they can answer their questions relatively faster. Review collected by and hosted on G2.com. Show More 2/11/2022 Current UserValidated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") IH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 9/27/2022 "OhMD review" 4/5 What do you like best about OhMD? I like that I can communicate with patients effectively. Being able to tag appropriate co-workers if need be is also helpful. Review collected by and hosted on G2.com. What do you dislike about OhMD? So far, I do not have any dislikes. It seems to be working well. Review collected by and hosted on G2.com. What problems is OhMD solving and how is that benefiting you? It allows me to respond quicker to patients. Prior to OhMD I had to save each contact manually. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller AG Alyssa G. Clinical Support Assistant Mid-Market (51-1000 emp.) 12/20/2021 "I have had an excellent experience so far while using OhMD." 4/5 What do you like best about OhMD? I like the templates. It makes it much easier to have those available when sending texts to multiple patients. I feel like I am less likely to make a mistake. Review collected by and hosted on G2.com. What do you dislike about OhMD? I feel as though there could be many more templates for more specific scenarios. We use the same template for multiple uses and have to change the details as we go. Review collected by and hosted on G2.com. Recommendations to others considering OhMD: This software is very helpful if your organization already has a patient portal system in place or has a high volume of patients, especially those that are younger. It makes it much easier to communicate quickly with patients without having to spend extra, unnecessary time on the phone rather than face-to-face with patients in the office. Review collected by and hosted on G2.com. What problems is OhMD solving and how is that benefiting you? It is very useful for being able to communicate with patients quickly. It is nice to simply send a quick text to a patient with normal results and them knowing there is nothing further that they need to do. It helps to save time for everyone involved. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Terrie L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Terrie L.") TL Terrie L. Chiropractic Assistant Small-Business (50 or fewer emp.) 12/19/2021 "Everyone prefers to text! Even patients." 5/5 What do you like best about OhMD? Using a secure texting platform--OhMD--at the doctor's office allows us to be more responsive and more efficient in 1:1 patient correspondence, as well as mass communication. Everything from scheduling an appointment to doctors' follow-up, to broad promotions or notifications, became smoother and faster. Our implementation was super easy and we immediately got quicker with our regular outreach efforts by using both broadcast and individual text communication where appropriate. Adding this channel and removing the barriers that come with voice calls, like reaching voicemail only or delays connecting with patients during the workday or off-times made our processes better and reduced friction for patients, too. It seems that nearly everyone prefers to text versus call. Especially as they recognize they are texting with a real person they know from the office. It makes patients more comfortable to know that they can easily get in touch via text. Highly recommend OhMD for the medical practice's patient communications. Review collected by and hosted on G2.com. What do you dislike about OhMD? Nothing, but could use a feature to share documentation/attachments occasionally. Review collected by and hosted on G2.com. Recommendations to others considering OhMD: Yes! It's been a win all the way, and I'm a highly discerning professional about all communication channels in healthcare. I like to see how well this text platform is run. I use it daily. Five stars. Review collected by and hosted on G2.com. What problems is OhMD solving and how is that benefiting you? No problems. Benefits include efficiency and credibility with a new channel that patients prefer over phone and email. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic RS Rachel S. Patient Information Coordinator Mid-Market (51-1000 emp.) 12/17/2021 "An AMAZING service for both healthcare staff and patients!!!" 5/5 What do you like best about OhMD? OhMD truly makes patient care so much more efficient. You can quickly text a patient and give them results, schedule appointments, complete forms, and so much more. Not only does it make it quicker for patients to receive health information, but also makes it easier for healthcare employees to give information—no more phone tag or waiting games. Review collected by and hosted on G2.com. What do you dislike about OhMD? Ohmd can be a little intimidating to use. There are a lot of different settings and filters you can use; you just have to find the ones that work for you/your dept. It is simple and easy to use once you learn the system. Review collected by and hosted on G2.com. Recommendations to others considering OhMD: I would recommend OhMD for prioritizing patient and provider relations. Review collected by and hosted on G2.com. What problems is OhMD solving and how is that benefiting you? Working in Health Information Management, we constantly need Release of Information forms filled out by the patient. Ohmd allows us to text the form to the patient to fill out. We no longer have to inconvenience the patient and have them come to the office, or wait around for it to be delivered by mail. It also reduces phone calls immensely. If you have just a simple question for a patient, you can use OhMD to text them, and they can respond at their convenience. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic MW Melissa W. Referral Coordinator Mid-Market (51-1000 emp.) 12/15/2021 "OhMD is great" 5/5 What do you like best about OhMD? I like the fast response that we get back from the patients when we send out a text. It is also great knowing that the patients are getting a fast response from us. All the patients that I have spoken with appreciate that we can contact them in a timely manner. It has been a great addition to our workflow, and I love having a reliable form of communication between our office and the patient. Thanks!! Review collected by and hosted on G2.com. What do you dislike about OhMD? I haven't found anything that I dislike about this product. It is so easy to use, and I love it. I wouldn't change anything and would just keep it the way it is. Thank you for making such a wonderful product for offices to use. Review collected by and hosted on G2.com. Recommendations to others considering OhMD: I would recommend OHMD for prioritizing patient and provider relations. Review collected by and hosted on G2.com. What problems is OhMD solving and how is that benefiting you? I like that it is reliable and fast when sending out a text message to a patient. It is a great form of communication and our patients really like having this feature to be able to communicate with us in real time. They like that they can get a hold of someone fast and that we respond on a daily basis back to their questions and concerns. Review collected by and hosted on G2.com. Show More 12/17/2021 Current UserValidated ReviewerSource: Organic AZ Alex Z. Regional Operations Manager Mid-Market (51-1000 emp.) 12/17/2021 "Great Communication Service!" 5/5 What do you like best about OhMD? OhMD makes communicating with patients so much faster than a phone call while providing a communication channel that is more familiar and more easily navigated than a typical office phone tree. My office staff can communicate patient requests and delegate actions all from within the OhMD platform while making it easy for supervisors to track the status of incoming patient inquiries. Adding patients to be able to send messages is quick and easy, and the browser notifications/alerts when a new message is received keep staff attentive and responsive to all incoming requests. Review collected by and hosted on G2.com. What do you dislike about OhMD? There are very few downsides, if anything, with OhMD. When a supervisor or traveling employee works out of multiple offices, these individuals are required to log in to a separate OhMD account for each office, as opposed to switching to different locations through the service. Although this may be a bit of a hassle, it keeps patient inquires at each office separated and easier to track. Review collected by and hosted on G2.com. What problems is OhMD solving and how is that benefiting you? We have been able to make contact with patients much faster than we could have achieved through a typical phone queue and can handle a greater bandwidth of interaction than we could do so in the past. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about OhMD? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about OhMD ](https://www.g2.com/products/ohmd/discussions/new) GU Guest User What is OhMD used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-ohmd-used-for) [ View all Discussions ](https://www.g2.com/products/ohmd/discuss) ## Pricing Options Pricing provided by OhMD. ### Communicate Starting at $300.00 Per Month ### Automate Starting at $500.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/ohmd/pricing) OhMD Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a50cf6a7fbac9a5de53d4b3ae91687b0/spruce-health.png "Product Avatar Image") Spruce Health 4.7/5(346) [ Compare Now ](https://www.g2.com/compare/ohmd-vs-spruce-health) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e7dea658dc087f4af29aad6ab06803b3/klara.png "Product Avatar Image") Klara 4.6/5(112) [ Compare Now ](https://www.g2.com/compare/klara-vs-ohmd) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e1214e9e1729ae67ccfc5339714b59d0/tigerconnect-clinical-collaboration-platform.png "Product Avatar Image") TigerConnect Clinical... 4.5/5(195) [ Compare Now ](https://www.g2.com/compare/ohmd-vs-tigerconnect-clinical-collaboration-platform) ##### ##### OhMD Features Platform User Authorization - HIPAA Compliant Messaging Compliant Texting - HIPAA Compliant Messaging Clinical Communication - HIPAA Compliance Operations Workflow Management Digital Intake Forms Engagement Measuring Patient-Centered Functions Online Presence Management Patient Feedback Management Patient Portal [ View More Features ](https://www.g2.com/products/ohmd/features) ## Top-Rated Alternatives [ ![Klara](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Klara") Klara 4.6/5(112) ](https://www.g2.com/products/klara/reviews) [ ![Spruce Health](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Spruce Health") Spruce Health 4.7/5(346) ](https://www.g2.com/products/spruce-health/reviews) [ ![Weave](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Weave") Weave 4.6/5(433) ](https://www.g2.com/products/weave-weave/reviews) [ View All Alternatives ](https://www.g2.com/products/ohmd/competitors/alternatives) ##### Categories on G2 [Patient Engagement](https://www.g2.com/categories/patient-engagement)[HIPAA Compliant Messaging](https://www.g2.com/categories/hipaa-compliant-messaging)[Telemedicine](https://www.g2.com/categories/telemedicine) [Patient Engagement](https://www.g2.com/categories/patient-engagement)[HIPAA Compliant Messaging](https://www.g2.com/categories/hipaa-compliant-messaging)[Telemedicine](https://www.g2.com/categories/telemedicine)[Patient Scheduling](https://www.g2.com/categories/patient-scheduling)[Patient Relationship Management (PRM)](https://www.g2.com/categories/patient-relationship-management-prm)[Patient Intake](https://www.g2.com/categories/patient-intake) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What is the most secure MFA solution for regulated industries?](https://www.g2.com/discussions/what-is-the-most-secure-mfa-solution-for-regulated-industries)[What is the best all-around 3D modeling and rendering package for a freelancer who needs a single tool for client work rather than assembling a separate pipeline?](https://www.g2.com/discussions/what-is-the-best-all-around-3d-modeling-and-rendering-package-for-a-freelancer-who-needs-a-single-tool-for-client-work-rather-than-assembling-a-separate-pipeline)[What are the best education finance software platforms for higher education institutions needing all-in-one billing and student account management?](https://www.g2.com/discussions/what-are-the-best-education-finance-software-platforms-for-higher-education-institutions-needing-all-in-one-billing-and-student-account-management) [Best tools for tracking event attendee data](https://www.g2.com/discussions/best-tools-for-tracking-event-attendee-data)[Which handwritten notes platforms have strong reliability records based on reviews from education and professional services teams?](https://www.g2.com/discussions/which-handwritten-notes-platforms-have-strong-reliability-records-based-on-reviews-from-education-and-professional-services-teams)[Pros and Cons Details](https://www.g2.com/products/ohmd/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)