--- title: OhMD Reviews meta\_title: 'OhMD Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 170 reviews by the users' company size, role or industry to find out how OhMD works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 170 scale: '5' date\_modified: '2026-08-08' parent\_category: name: Health Care url: https://www.g2.com/categories/health-care --- # OhMD Reviews & Product Details Visit Website OhMD is a HIPAA-compliant omni-channel patient communication platform designed to reduce high inbound call volume for physician practices. OhMD brings AI-driven and human-led conversations together across phone, text, and web in a single unified inbox, allowing practices to deflect routine calls with AI while keeping staff in control when expertise is needed. Practices use OhMD to: • Deflect inbound patient calls into text and AI-assisted conversations • Answer calls, texts, and web chats from one unified inbox • Automate scheduling and routine requests without removing staff from the loop • Reduce front desk interruptions and staff burnout • Improve patient access without hiring or outsourcing Practices using OhMD report: • Fewer staff-handled calls • Lower communication costs • Improved patient access and growth Core capabilities include: • AI-assisted call answering and scheduling • Secure texting and call-to-text deflection • Unified inbox for calls, texts, and web chat • Smart routing and assignments based on patient intent • Human takeover of AI conversations when needed * * * Product Website OhMD Seller [OhMD](https://www.g2.com/sellers/ohmd) Discussions [OhMD Community](https://www.g2.com/products/ohmd/discuss) Solution Type Best-of-Breed Overview by Ethan Bechtel (Co-founder/CEO @ OhMD) Show More ## Pricing Pricing provided by OhMD. ### Communicate Starting at $300.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/ohmd/pricing) ## OhMD Integrations (8) What do users say about integrations? Verified by OhMD [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") AdvancedMD ](https://www.g2.com/products/advancedmd/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Altera ](https://www.g2.com/products/altera/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") athenaOne ](https://www.g2.com/products/athenaone/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") eClinicalWorks ](https://www.g2.com/products/eclinicalworks/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Greenway Health Patient Portal ](https://www.g2.com/products/greenway-health-patient-portal/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Healthie ](https://www.g2.com/products/healthie/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ModMed ](https://www.g2.com/products/modmed/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Veradigm EHR ](https://www.g2.com/products/veradigm-ehr/reviews) Show More ![Megan D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Megan D.") MD Megan D. Small-Business (50 or fewer emp.) 12/11/2023 "Easy to Use" 4.5/5 What do you like best about OhMD? OhMD is simple to use, reliable, and effective. Review collected by and hosted on G2.com. What do you dislike about OhMD? It doesn't have customizable features or the ability to show who (from practice) read the message from the patient. Review collected by and hosted on G2.com. What problems is OhMD solving and how is that benefiting you? The ability to directly communicate with the patient at all times. Review collected by and hosted on G2.com. Show More Response from Anna Elston of OhMD [Editedit](https://www.g2.com/survey_responses/ohmd-review-8992330/official_response/edit) Hi Megan! Thank you so much for leaving a review. We are actually in the process of working on features that allows for more customization and tracking (specifically around patient messaging). Be on the lookout for those! Current UserValidated ReviewerIncentivizedSource: Seller invite BR Brooke R. Mid-Market (51-1000 emp.) 11/17/2023 "Highly recommend OhMD" 5/5 What do you like best about OhMD? I love that we can easily and conveniently communicate back and forth with patients in our practice. They can send pictures of their insurance cards, ask questions, and make appointment requests for new or changes. We have also had a lot of positive feedback from patients on how convenient it is for them as well. Review collected by and hosted on G2.com. What do you dislike about OhMD? I have not had many problems at all with OhMD Review collected by and hosted on G2.com. What problems is OhMD solving and how is that benefiting you? It is a lot quicker than mailing the patients forms to fill out. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Briana R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Briana R.") BR Briana R. Small-Business (50 or fewer emp.) 12/11/2023 "Super-efficient" 5/5 What do you like best about OhMD? That patients get our text really quick. Review collected by and hosted on G2.com. What do you dislike about OhMD? Patient names doesnt get saved most of the time Review collected by and hosted on G2.com. What problems is OhMD solving and how is that benefiting you? Contacting our patients. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Charles M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charles M.") CM Charles M. Chief Executive Officer Small-Business (50 or fewer emp.) 3/8/2023 "It is a great tool to have!" 3.5/5 What do you like best about OhMD? It helps to keep all of the communication in one place. Review collected by and hosted on G2.com. What do you dislike about OhMD? There should be a way for staff to send messages to us with regards to a specific patient. Currently the only way to send messages to providers regarding a message about a particular patient, is to simply send it to the provider. There is no way to categorize messages in a single thread. Also, there is no waiting room to put patients in when they are waiting for telehealth appts - This is a huge oversight. It is imperative for our productivity to have patients in a waiting room, otherwise we have to wait on them to click the link, etc. etc. Review collected by and hosted on G2.com. What problems is OhMD solving and how is that benefiting you? Helps with some of the communication and provides us with documenatation surrounding the patient's events. Telehealth platform needs some adjusting with adding a waiting room. Also need as I stated before, a way to categorize messages to providers from staff into a single thread. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller KM Kris M. Small-Business (50 or fewer emp.) 5/17/2023 "Great platform" 4.5/5 What do you like best about OhMD? OhMD allows you to interact with your clients in a safe manner. It is great to be able to send forms and eliminate the paper we are using. It is also super easy to use and client friendly. Review collected by and hosted on G2.com. What do you dislike about OhMD? I wish there were a waiting room for telehealth sessions as of now the client just jumps on. It would be nice to have the ability to let clients in when you were ready for a session. Review collected by and hosted on G2.com. What problems is OhMD solving and how is that benefiting you? OhMD allow us to contact our clients in a safe and HIPPA compliant way. It has reduced the amount of calls that our emergency on call receives because clients are able to reach out to their therapist via text. Review collected by and hosted on G2.com. Show More Response from Anna Elston of OhMD [Editedit](https://www.g2.com/survey_responses/ohmd-review-8100282/official_response/edit) Hi Kris! Thank you so much for leaving a review. We have heard other users request a waiting room for telehealth visits, so it is on our radar as a feature request. We appreciate your feedback! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller DM Deanna M. Mid-Market (51-1000 emp.) 2/23/2023 "Fast, Friendly & Effective way of Communicating" 5/5 What do you like best about OhMD? OhMD allows editing and updating of patient information. The app allows secure messaging between the site, the subject, and/or the subject's Legal Representative. We're able to send a single message or conduct a complete conversation. The app is as simple as sending text messages from your phone but more secure. Review collected by and hosted on G2.com. What do you dislike about OhMD? Two thumbs up. Nothing to dislike. No issues with the system. Review collected by and hosted on G2.com. What problems is OhMD solving and how is that benefiting you? OhMD saves time. I no longer have to call the subjects and wait for them to return my call. You don't know if they listened to your message, and you're left wondering if they will call you back. This system allows you to send a message and notifies you if the message fails to go through. Texting from a personal device is not compliant; this system resolves that problem. Printing out a copy of the conversation and filing it with the subject's medical records is possible. OhMD frees up time so that more time can be spent on patient care. Review collected by and hosted on G2.com. Show More 8/23/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 7/5/2023 "Excellent Quick Real Time Updates" 5/5 What do you like best about OhMD? I like that it allows me to talk to patients so quickly and on top of it whenever I have questions there is the convenient help button in the bottom right that allows me to get expert access to new questions. Review collected by and hosted on G2.com. What do you dislike about OhMD? I think the hardest thing about OhMD is that currently we can not close out tabs with colleagues but after talking to an expert using the help button, I realised that soon that will be a function that is fixed! Review collected by and hosted on G2.com. What problems is OhMD solving and how is that benefiting you? Mainly the fact that patients always have questions and they don't know where to go and it is more convenient to text rather than to wait in a 20 minute queue on the phone or somewhere else in person. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller LB Lauren B. Practice Administrator Small-Business (50 or fewer emp.) 1/18/2023 "Absolute must have for any clinic or practice!" 5/5 What do you like best about OhMD? With OhMD, I don't worry about HIPAA compliance when communicating with patients or other practitioners. It is fast, safe and most of all, patients LOVE it. Review collected by and hosted on G2.com. What do you dislike about OhMD? I would love a few more features so that I could get rid of my CRM platform, but honestly, there's not much I don't like. Review collected by and hosted on G2.com. What problems is OhMD solving and how is that benefiting you? OhMD solved a few problems for us. For almost everything we do, prior authorizations are required. So we need to send forms and communicate back and forth with patients quite often. Often those communications have PHI or other sensitive information. OhMD allows us to get information from patients in secure and patient-friendly way. Get OhMD for the texting capabilities, then be amazed at the forms and auto-pilot capabilities. It's a really great tool. Review collected by and hosted on G2.com. Show More Response from Anna Elston of OhMD [Editedit](https://www.g2.com/survey_responses/ohmd-review-7609951/official_response/edit) Hi Lauren! We're so happy to hear from you. We would love to learn more about the features you would like to see in OhMD. You can always reach out to us at team@ohmd.com with any features you would like to be implemented, and we can put them on our feature request list. Thank you so much! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller NM nancy m. Mid-Market (51-1000 emp.) 9/7/2023 "Amazing" 5/5 What do you like best about OhMD? Texting is very easy to do in this application. Review collected by and hosted on G2.com. What do you dislike about OhMD? when i cant find a client on file i have to search through the hardest parts Review collected by and hosted on G2.com. What problems is OhMD solving and how is that benefiting you? HIPPA Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller KB Kaylon B. Small-Business (50 or fewer emp.) 8/23/2023 "Super easy to respond to patients" 5/5 What do you like best about OhMD? It is convient for not only the clinic but the providers and patients Review collected by and hosted on G2.com. What do you dislike about OhMD? I wish it would do an alert tone to let you know about a msg Review collected by and hosted on G2.com. What problems is OhMD solving and how is that benefiting you? N/A Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about OhMD? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about OhMD ](https://www.g2.com/products/ohmd/discussions/new) GU Guest User What is OhMD used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-ohmd-used-for) [ View all Discussions ](https://www.g2.com/products/ohmd/discuss) ## Pricing Options Pricing provided by OhMD. ### Communicate Starting at $300.00 Per Month ### Automate Starting at $500.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/ohmd/pricing) OhMD Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a50cf6a7fbac9a5de53d4b3ae91687b0/spruce-health.png "Product Avatar Image") Spruce Health 4.7/5(346) [ Compare Now ](https://www.g2.com/compare/ohmd-vs-spruce-health) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e7dea658dc087f4af29aad6ab06803b3/klara.png "Product Avatar Image") Klara 4.6/5(112) [ Compare Now ](https://www.g2.com/compare/klara-vs-ohmd) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e1214e9e1729ae67ccfc5339714b59d0/tigerconnect-clinical-collaboration-platform.png "Product Avatar Image") TigerConnect Clinical... 4.5/5(195) [ Compare Now ](https://www.g2.com/compare/ohmd-vs-tigerconnect-clinical-collaboration-platform) ##### ##### OhMD Features Platform User Authorization - HIPAA Compliant Messaging Compliant Texting - HIPAA Compliant Messaging Clinical Communication - HIPAA Compliance Operations Workflow Management Digital Intake Forms Engagement Measuring Patient-Centered Functions Online Presence Management Patient Feedback Management Patient Portal [ View More Features ](https://www.g2.com/products/ohmd/features) ## Top-Rated Alternatives [ ![Klara](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Klara") Klara 4.6/5(112) ](https://www.g2.com/products/klara/reviews) [ ![Spruce Health](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Spruce Health") Spruce Health 4.7/5(346) ](https://www.g2.com/products/spruce-health/reviews) [ ![Weave](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Weave") Weave 4.6/5(433) ](https://www.g2.com/products/weave-weave/reviews) [ View All Alternatives ](https://www.g2.com/products/ohmd/competitors/alternatives) ##### Categories on G2 [Patient Engagement](https://www.g2.com/categories/patient-engagement)[HIPAA Compliant Messaging](https://www.g2.com/categories/hipaa-compliant-messaging)[Telemedicine](https://www.g2.com/categories/telemedicine) [Patient Engagement](https://www.g2.com/categories/patient-engagement)[HIPAA Compliant Messaging](https://www.g2.com/categories/hipaa-compliant-messaging)[Telemedicine](https://www.g2.com/categories/telemedicine)[Patient Scheduling](https://www.g2.com/categories/patient-scheduling)[Patient Relationship Management (PRM)](https://www.g2.com/categories/patient-relationship-management-prm)[Patient Intake](https://www.g2.com/categories/patient-intake) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What is the most secure MFA solution for regulated industries?](https://www.g2.com/discussions/what-is-the-most-secure-mfa-solution-for-regulated-industries)[What is the best all-around 3D modeling and rendering package for a freelancer who needs a single tool for client work rather than assembling a separate pipeline?](https://www.g2.com/discussions/what-is-the-best-all-around-3d-modeling-and-rendering-package-for-a-freelancer-who-needs-a-single-tool-for-client-work-rather-than-assembling-a-separate-pipeline)[What are the best education finance software platforms for higher education institutions needing all-in-one billing and student account management?](https://www.g2.com/discussions/what-are-the-best-education-finance-software-platforms-for-higher-education-institutions-needing-all-in-one-billing-and-student-account-management) [Best tools for tracking event attendee data](https://www.g2.com/discussions/best-tools-for-tracking-event-attendee-data)[Which handwritten notes platforms have strong reliability records based on reviews from education and professional services teams?](https://www.g2.com/discussions/which-handwritten-notes-platforms-have-strong-reliability-records-based-on-reviews-from-education-and-professional-services-teams)[Pros and Cons Details](https://www.g2.com/products/ohmd/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)