--- title: OhMD Reviews meta\_title: 'OhMD Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 170 reviews by the users' company size, role or industry to find out how OhMD works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 170 scale: '5' date\_modified: '2026-08-08' parent\_category: name: Health Care url: https://www.g2.com/categories/health-care --- # OhMD Reviews & Product Details Visit Website OhMD is a HIPAA-compliant omni-channel patient communication platform designed to reduce high inbound call volume for physician practices. OhMD brings AI-driven and human-led conversations together across phone, text, and web in a single unified inbox, allowing practices to deflect routine calls with AI while keeping staff in control when expertise is needed. Practices use OhMD to: • Deflect inbound patient calls into text and AI-assisted conversations • Answer calls, texts, and web chats from one unified inbox • Automate scheduling and routine requests without removing staff from the loop • Reduce front desk interruptions and staff burnout • Improve patient access without hiring or outsourcing Practices using OhMD report: • Fewer staff-handled calls • Lower communication costs • Improved patient access and growth Core capabilities include: • AI-assisted call answering and scheduling • Secure texting and call-to-text deflection • Unified inbox for calls, texts, and web chat • Smart routing and assignments based on patient intent • Human takeover of AI conversations when needed * * * Product Website OhMD Seller [OhMD](https://www.g2.com/sellers/ohmd) Discussions [OhMD Community](https://www.g2.com/products/ohmd/discuss) Solution Type Best-of-Breed Overview by Ethan Bechtel (Co-founder/CEO @ OhMD) Show More ## Pricing Pricing provided by OhMD. ### Communicate Starting at $300.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/ohmd/pricing) ## OhMD Integrations (8) What do users say about integrations? Verified by OhMD [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") AdvancedMD ](https://www.g2.com/products/advancedmd/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Altera ](https://www.g2.com/products/altera/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") athenaOne ](https://www.g2.com/products/athenaone/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") eClinicalWorks ](https://www.g2.com/products/eclinicalworks/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Greenway Health Patient Portal ](https://www.g2.com/products/greenway-health-patient-portal/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Healthie ](https://www.g2.com/products/healthie/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ModMed ](https://www.g2.com/products/modmed/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Veradigm EHR ](https://www.g2.com/products/veradigm-ehr/reviews) Show More ![Frank M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Frank M.") FM Frank M. Office Manager Small-Business (50 or fewer emp.) 5/2/2022 "Good but needs improvement" 3.5/5 What do you like best about OhMD? Communication with patients and staff to streamline workflow and patient care. Review collected by and hosted on G2.com. What do you dislike about OhMD? Consistently slow and has freuent hiccups in terms of finding patients in the system. Review collected by and hosted on G2.com. What problems is OhMD solving and how is that benefiting you? Communicating with patients and staff, and having a platform for telehealth visits Review collected by and hosted on G2.com. Show More 5/7/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller AE Alex E. Small-Business (50 or fewer emp.) 11/9/2023 "Easy to manage and effective when communicating patient needs to interdisciplinary team members!" 4.5/5 What do you like best about OhMD? I like the easy access to customer service and their timliness and effort to resolve problems effectively so I can continue to go about my business day! Navigation of the app and browser versions both provide smooth transitions from chat to chat. Review collected by and hosted on G2.com. What do you dislike about OhMD? Wish you could delete old/previously used chats to free up space and search bar results. I also wish when adding a new clinician or person to an already established chat the options only showed those in your network as to not be confused and add non-network personel. Review collected by and hosted on G2.com. What problems is OhMD solving and how is that benefiting you? Solving our ability to go about our days as we are in the field away from an office setting to allow for us to communicate regarding patient status and needs in a timely and effective manner. Review collected by and hosted on G2.com. Show More Response from Anna Elston of OhMD [Editedit](https://www.g2.com/survey_responses/ohmd-review-8850755/official_response/edit) Hi Alex! Thank you so much for leaving a review. We are so happy to hear you are enjoying both our mobile app and our web version. We definitely understand the need for a clean inbox, and we do have the option to close out old patient chats. Although OhMD allows you to connect with any other provider existing in our app, we recognize how important it would be to make those connections in your network more clear. I'll certainly pass this along to the product team! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller MQ Marlon Q. Small-Business (50 or fewer emp.) 2/26/2024 "Cut down by 50% our overhead while increasing patient satisfaction" 5/5 What do you like best about OhMD? Simplicity it took two hours to train our team and to set it up, Technical support, innovation, flexibility and pricing. Also Matt is incredibly responsive. Review collected by and hosted on G2.com. What do you dislike about OhMD? There was a failure with AWS that compromised some our communications. Their team response was prompt and very helpful. Review collected by and hosted on G2.com. What problems is OhMD solving and how is that benefiting you? Dowsizing my call center which now is staffed with fewer people but more specialized. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite HT Haley T. Small-Business (50 or fewer emp.) 2/21/2024 "Love this messaging service!" 5/5 What do you like best about OhMD? OhMD is a game changer. HIPAA secure and so easy for patients and providers to use! Review collected by and hosted on G2.com. What do you dislike about OhMD? I have not complaints. Tech support is also very helpful. Review collected by and hosted on G2.com. What problems is OhMD solving and how is that benefiting you? I'm away from my desk alot providing in office care. OhMD limits the amount of phone tag I have to play with my patients. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite DV Dana V. Research Clinician Small-Business (50 or fewer emp.) 5/22/2024 "Texting has really improved the efficiency and communication between our clients and our clinic!" 5/5 What do you like best about OhMD? Texting is HIPAA protected and so much more efficient than phone calls or email. Review collected by and hosted on G2.com. What do you dislike about OhMD? So far there is nothing about OhMD that I don't like. Review collected by and hosted on G2.com. What problems is OhMD solving and how is that benefiting you? Improved communication. Texting is so much more efficient and also the way people communicate now. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 5/28/2024 "It has been a very helpful tool." 5/5 What do you like best about OhMD? Our patients are easily reached with texting rather phone calls. Review collected by and hosted on G2.com. What do you dislike about OhMD? I haven't had any downsides so far while Review collected by and hosted on G2.com. What problems is OhMD solving and how is that benefiting you? Patients are more responsive with the text program. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite SG Sandra G. Small-Business (50 or fewer emp.) 11/28/2023 "This is an amazing way to communicate" 5/5 What do you like best about OhMD? I love how i can communicate with my patient regardless of what it is that they need. They can submit pictures as well if need to. Review collected by and hosted on G2.com. What do you dislike about OhMD? The only thing is when saving names on phone numbers it always removes the name and have to re- enter them. Review collected by and hosted on G2.com. What problems is OhMD solving and how is that benefiting you? Communicating with the patient when they call the office and we are unable to take the call due to high number of calls. Review collected by and hosted on G2.com. Show More 2/23/2024 Validated ReviewerIncentivizedSource: Seller invite SS Susan S. Mid-Market (51-1000 emp.) 11/13/2023 "OhMD making life easier" 5/5 What do you like best about OhMD? The best part of this program for our practice is that we are able to contact our patients directly when talking with them about mental health. Review collected by and hosted on G2.com. What do you dislike about OhMD? We are in our 1st month of using this software and have had no issues or concerns. They seem very open to any ideas we have as we navigate through. Review collected by and hosted on G2.com. What problems is OhMD solving and how is that benefiting you? This software makes it so much easier to reach our older patients when we have questions about their mental health. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Mid-Market (51-1000 emp.) 11/9/2023 "I tell everyone I get a chance to" 5/5 What do you like best about OhMD? I love how easy it is to talk to someone at OhMD. We get responses right away and give feedback directly to the developers, not some form lost in a black hole. I appreciate how just in the 6 months we've used it there have been so many additions to the program. We started using OhMD for texting, but the forms and referral features are the icing on the cake! I tell everyone to give them a try. Is it perfect no, but is it easy - absolutely. Implementation was easy. It didn't take myself or the staff much involvement which is not common with any other system we've integrated our EMR with. We use it so much that we have already have moved one staff member from the phones completely and they only conversate w/ our patients via text. Our patients clearly LOVE it too. Review collected by and hosted on G2.com. What do you dislike about OhMD? Probably how the upgrades are not scheduled. I like how every other system has a set date to upgrade. OhMD just says it's coming and so far it's a rough guess on when the go-live date is. Other than that - no major complaints. Review collected by and hosted on G2.com. What problems is OhMD solving and how is that benefiting you? Texting as an alternative to calling so they aren't listening to long hold times during short-staffed times. Patients can communicate when it's convenient for them and not play phone tag. This is great for us and the patients. The fillable forms help so much since our EMR doesn't accommodate customization. The referral feature is great for our outside providers as it gives them so many options to communicate with us by calling, texting, and/or a fillable form. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller JA Jonelle A. Mid-Market (51-1000 emp.) 1/5/2024 "A helpful tool" 3.5/5 What do you like best about OhMD? I like the privacy aspect of not having to share my phone number but still being able to text my clients. Review collected by and hosted on G2.com. What do you dislike about OhMD? I do not like that it is the same number for every member Review collected by and hosted on G2.com. What problems is OhMD solving and how is that benefiting you? OhMD provides an easy and safe way to message clients. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about OhMD? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about OhMD ](https://www.g2.com/products/ohmd/discussions/new) GU Guest User What is OhMD used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-ohmd-used-for) [ View all Discussions ](https://www.g2.com/products/ohmd/discuss) ## Pricing Options Pricing provided by OhMD. ### Communicate Starting at $300.00 Per Month ### Automate Starting at $500.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/ohmd/pricing) OhMD Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a50cf6a7fbac9a5de53d4b3ae91687b0/spruce-health.png "Product Avatar Image") Spruce Health 4.7/5(346) [ Compare Now ](https://www.g2.com/compare/ohmd-vs-spruce-health) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e7dea658dc087f4af29aad6ab06803b3/klara.png "Product Avatar Image") Klara 4.6/5(112) [ Compare Now ](https://www.g2.com/compare/klara-vs-ohmd) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e1214e9e1729ae67ccfc5339714b59d0/tigerconnect-clinical-collaboration-platform.png "Product Avatar Image") TigerConnect Clinical... 4.5/5(195) [ Compare Now ](https://www.g2.com/compare/ohmd-vs-tigerconnect-clinical-collaboration-platform) ##### ##### OhMD Features Platform User Authorization - HIPAA Compliant Messaging Compliant Texting - HIPAA Compliant Messaging Clinical Communication - HIPAA Compliance Operations Workflow Management Digital Intake Forms Engagement Measuring Patient-Centered Functions Online Presence Management Patient Feedback Management Patient Portal [ View More Features ](https://www.g2.com/products/ohmd/features) ## Top-Rated Alternatives [ ![Klara](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Klara") Klara 4.6/5(112) ](https://www.g2.com/products/klara/reviews) [ ![Spruce Health](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Spruce Health") Spruce Health 4.7/5(346) ](https://www.g2.com/products/spruce-health/reviews) [ ![Weave](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Weave") Weave 4.6/5(433) ](https://www.g2.com/products/weave-weave/reviews) [ View All Alternatives ](https://www.g2.com/products/ohmd/competitors/alternatives) ##### Categories on G2 [Patient Engagement](https://www.g2.com/categories/patient-engagement)[HIPAA Compliant Messaging](https://www.g2.com/categories/hipaa-compliant-messaging)[Telemedicine](https://www.g2.com/categories/telemedicine) [Patient Engagement](https://www.g2.com/categories/patient-engagement)[HIPAA Compliant Messaging](https://www.g2.com/categories/hipaa-compliant-messaging)[Telemedicine](https://www.g2.com/categories/telemedicine)[Patient Scheduling](https://www.g2.com/categories/patient-scheduling)[Patient Relationship Management (PRM)](https://www.g2.com/categories/patient-relationship-management-prm)[Patient Intake](https://www.g2.com/categories/patient-intake) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What is the most secure MFA solution for regulated industries?](https://www.g2.com/discussions/what-is-the-most-secure-mfa-solution-for-regulated-industries)[What is the best all-around 3D modeling and rendering package for a freelancer who needs a single tool for client work rather than assembling a separate pipeline?](https://www.g2.com/discussions/what-is-the-best-all-around-3d-modeling-and-rendering-package-for-a-freelancer-who-needs-a-single-tool-for-client-work-rather-than-assembling-a-separate-pipeline)[What are the best education finance software platforms for higher education institutions needing all-in-one billing and student account management?](https://www.g2.com/discussions/what-are-the-best-education-finance-software-platforms-for-higher-education-institutions-needing-all-in-one-billing-and-student-account-management) [Best tools for tracking event attendee data](https://www.g2.com/discussions/best-tools-for-tracking-event-attendee-data)[Which handwritten notes platforms have strong reliability records based on reviews from education and professional services teams?](https://www.g2.com/discussions/which-handwritten-notes-platforms-have-strong-reliability-records-based-on-reviews-from-education-and-professional-services-teams)[Pros and Cons Details](https://www.g2.com/products/ohmd/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)