--- title: OhMD Reviews meta\_title: 'OhMD Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 170 reviews by the users' company size, role or industry to find out how OhMD works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 170 scale: '5' date\_modified: '2026-08-08' parent\_category: name: Health Care url: https://www.g2.com/categories/health-care --- # OhMD Reviews & Product Details Visit Website OhMD is a HIPAA-compliant omni-channel patient communication platform designed to reduce high inbound call volume for physician practices. OhMD brings AI-driven and human-led conversations together across phone, text, and web in a single unified inbox, allowing practices to deflect routine calls with AI while keeping staff in control when expertise is needed. Practices use OhMD to: • Deflect inbound patient calls into text and AI-assisted conversations • Answer calls, texts, and web chats from one unified inbox • Automate scheduling and routine requests without removing staff from the loop • Reduce front desk interruptions and staff burnout • Improve patient access without hiring or outsourcing Practices using OhMD report: • Fewer staff-handled calls • Lower communication costs • Improved patient access and growth Core capabilities include: • AI-assisted call answering and scheduling • Secure texting and call-to-text deflection • Unified inbox for calls, texts, and web chat • Smart routing and assignments based on patient intent • Human takeover of AI conversations when needed * * * Product Website OhMD Seller [OhMD](https://www.g2.com/sellers/ohmd) Discussions [OhMD Community](https://www.g2.com/products/ohmd/discuss) Solution Type Best-of-Breed Overview by Ethan Bechtel (Co-founder/CEO @ OhMD) Show More ## Pricing Pricing provided by OhMD. ### Communicate Starting at $300.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/ohmd/pricing) ## OhMD Integrations (8) What do users say about integrations? Verified by OhMD [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") AdvancedMD ](https://www.g2.com/products/advancedmd/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Altera ](https://www.g2.com/products/altera/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") athenaOne ](https://www.g2.com/products/athenaone/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") eClinicalWorks ](https://www.g2.com/products/eclinicalworks/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Greenway Health Patient Portal ](https://www.g2.com/products/greenway-health-patient-portal/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Healthie ](https://www.g2.com/products/healthie/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ModMed ](https://www.g2.com/products/modmed/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Veradigm EHR ](https://www.g2.com/products/veradigm-ehr/reviews) Show More ![Sievna L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sievna L.") SL Sievna L. Small-Business (50 or fewer emp.) 2/19/2024 "The Best Communication Platform form Ever!" 5/5 What do you like best about OhMD? Working without OHMD is like being lost on an Island in the middle of the ocean, with no way to communicate without using your personal accounts and personal phone numbers. With OHMD their no worry, about using anything personal information. I like how it's fast and easy it is to use, it is just like texting on your phone. we use OHMD on a daily Monday-Friday from 8 am-5 pm. If there is a problem there is customer support on stand-by. I also like the features that can be customized to your needs. Review collected by and hosted on G2.com. What do you dislike about OhMD? Sometimes I can be in the middle of a conversation and the platform times me out then I have to re-type my conversation again. Review collected by and hosted on G2.com. What problems is OhMD solving and how is that benefiting you? OHMD helps us at work communicate to our members and keep all information protected with HIPAA compliance. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite MO Megan O. Mid-Market (51-1000 emp.) 4/24/2024 "Fantastic texting platform" 5/5 What do you like best about OhMD? I have nothing but amazing things to say about OhMD. Their customer service is fantastic and everyone is so helpful. OhMD has allowed our patients to contact us through all office phone numbers so we will never miss a message from a patient. Also, OhMD is extremely easy to use and I love the email format. I look forward to a long lasting relationship with this company. :) Review collected by and hosted on G2.com. What do you dislike about OhMD? Main thing we would like to see is to be able to assign a message to a representatitive. Other than that everything is great! Review collected by and hosted on G2.com. What problems is OhMD solving and how is that benefiting you? OhMD is extremly beneficial when you have multiple office with a significant amount of calls coming in. As we know it is hard to answer every call but OhMD has allowed our patients to reach out when we are unable to answer their calls. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Wendy G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Wendy G.") WG Wendy G. CSA Small-Business (50 or fewer emp.) 10/14/2024 "User Friendly Program" 5/5 What do you like best about OhMD? The ability to speak to a patient in real time. Review collected by and hosted on G2.com. What do you dislike about OhMD? I can't really think of a downside. I havben't run into any problems. Review collected by and hosted on G2.com. What problems is OhMD solving and how is that benefiting you? I am able to speak with a patient in real time. Most people will read their text messages so I can make contact with a patient sooner. Review collected by and hosted on G2.com. Show More Response from Sophia Dubois of OhMD [Editedit](https://www.g2.com/survey_responses/ohmd-review-10368494/official_response/edit) Hi Wendy, thanks for your great review of OhMD! We're glad to hear you're able to have real-time dynamic conversations with patients. Validated ReviewerIncentivizedSource: Seller invite JM Jaime M. Clinical Informatics Nurse Small-Business (50 or fewer emp.) 3/4/2024 "OhMD reduces the amount of phone tag we play with patients" 5/5 What do you like best about OhMD? OhMD allows us to communicate daily with patients, without the back and forth of leaving messages, missed returned calls, calling again, etc... Our patients are enjoying the ability to communicate with the clinic without having to wait on hold and be pinned in to business hours. If they think about needing to schedule an appointment after hours, they can send the message and someone will get back to them the next day. If they work in a job that doesn't allow phone calls, they can text us with their question or need, without having to actually talk on the phone. Our staff likes being able to reach out to the patient and receive a response, or communicate information, without playing phone tag. OhMD support has been fantastic! They answer my questions quickly, and make sure I understand and/or the issue is resolved. I love that I can "chat" with them so easily! Review collected by and hosted on G2.com. What do you dislike about OhMD? We would love if OhMD had the ability to automatically route messages to staff based on content of the message and patient's preferred provider, instead of someone watching the main portal and moving messages around. For example, if a message about a referral, automatically routed to the referral team. However, it is still saving us so much phone time, we do have staff available to handle the routing of the incoming messages. Review collected by and hosted on G2.com. What problems is OhMD solving and how is that benefiting you? OhMD streamlined rescheduling large numbers of appointments (i.e. when we are closed for inclement weather). We sent a reschedule message to over 200 patients with a few clicks-this would have been phone calls to all those patients before OhMD. Our staff is spending less time on the phone, as they can message patients to contact them, or at least set up a good time to call. The ability to text New Patient forms allows patients to complete the forms instead of coming in 30 min early to complete paperwork. Our patients are commenting on how much they love just being able to text the clinic for their needs! Review collected by and hosted on G2.com. Show More Response from Anna Elston of OhMD [Editedit](https://www.g2.com/survey_responses/ohmd-review-9377468/official_response/edit) Hi Jamie! Thank you so much for leaving such a lovely review. We are so happy to hear you are having such a positive experience with OhMD! I definitely understand the need for routing messages appropriately. The good news is that our next update will address this issue and align perfectly with your needs. Thanks again! Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Mid-Market (51-1000 emp.) 10/21/2024 "Easily to use and to learn." 5/5 What do you like best about OhMD? I like how easy is to lear ho to use this app, you can have it on your phone, computer, and add all the information for contacst that you need. Love it Implement they always ration in the workplace amazin, able to easily handle customer support, I use it every day with cleints to coomunicate and Review collected by and hosted on G2.com. What do you dislike about OhMD? We had to configured a lot to be able to send images Review collected by and hosted on G2.com. What problems is OhMD solving and how is that benefiting you? Coomunication with hippa complience Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 9/20/2024 "Easy to use" 5/5 What do you like best about OhMD? this is easy to use and I love that it is bidirectional with patients Review collected by and hosted on G2.com. What do you dislike about OhMD? I lose the patient easily after it refreshes... Review collected by and hosted on G2.com. What problems is OhMD solving and how is that benefiting you? We are able to add links from our website for patients to utilize within the message Review collected by and hosted on G2.com. Show More Response from Sophia Dubois of OhMD [Editedit](https://www.g2.com/survey_responses/ohmd-review-10287123/official_response/edit) Thank you for your review! It's great to hear that OhMD has been an easy way to communicate with patients and share links. There are multiple ways to filter messages in OhMD, is it possible that you are viewing 'open' messages only and that is hiding the chats you've closed after responding? I'd be happy to schedule a meeting and discuss your workflow, you can email me at sophia@ohmd.com. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 5/23/2024 "Great solution to get a team of clinicians up and running" 4/5 What do you like best about OhMD? Very intuitive to set up and use. On the rare occasion we have had questions, Customer Support is immediate and very helpful. Our team uses OhMD every day to message patients and regularly to broadcast seasonal topics to patients. Review collected by and hosted on G2.com. What do you dislike about OhMD? We serve Spanish speaking patients and anything we have wanted to customize in Spanish has to be through Customer Support. Review collected by and hosted on G2.com. What problems is OhMD solving and how is that benefiting you? OhMD allows us to have HIPAA compliant messaging with patients without a high technology burden for the patients. We're also able to manage patient engagement through seasonal topic broadcasts, as well as sharing new health programs we launch. Review collected by and hosted on G2.com. Show More Response from Anna Elston of OhMD [Editedit](https://www.g2.com/survey_responses/ohmd-review-9690161/official_response/edit) Thank you so much for leaving a review! We have definitely heard feedback about translating messages in other languages, and we are actively working on ways to improve that in our product. It's always helpful to hear responses like this, and we'll relay this to our product team. Thanks again! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") AM Verified User in Medical Practice Small-Business (50 or fewer emp.) 3/4/2024 "Best App for texting our patients!" 5/5 What do you like best about OhMD? What I like best about OhMD is the customer service! OhMD is always making sure that everything is running smoothly for our practice and so helpful to trouble shoot anything that our providers have any trouble with. It is easy to use, and we appreciate that all texts come from our actual phone number! This app is amazing, and we are constantly updating our care teams and the OhMD app can keep up with our constant changing care teams and the high volume of texting that we do. We can use the app for phone calls and telehealth. Review collected by and hosted on G2.com. What do you dislike about OhMD? Nothing, I appreciate how OhMD is always making things eaiser for us. Review collected by and hosted on G2.com. What problems is OhMD solving and how is that benefiting you? OhMD made it possible for our practice to use the OhMD App for one text employee notification in case of emergencies or inclement weather notices. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") UM Verified User in Medical Practice Small-Business (50 or fewer emp.) 9/24/2024 "OhMD Review" 5/5 What do you like best about OhMD? I find contacting the patients securely the best! Review collected by and hosted on G2.com. What do you dislike about OhMD? I dislike nothing about OhMD, it works wonderful. Review collected by and hosted on G2.com. What problems is OhMD solving and how is that benefiting you? It is helping us solve issues prior to their appointment! Review collected by and hosted on G2.com. Show More Response from Sophia Dubois of OhMD [Editedit](https://www.g2.com/survey_responses/ohmd-review-10299351/official_response/edit) Thank you for this great feedback! We're happy to hear OhMD is making it easy to securely message with patients ahead of their appointments. Current UserValidated ReviewerIncentivizedSource: Seller invite GG Gina G. Small-Business (50 or fewer emp.) 1/22/2024 "Amazing Customer Service" 5/5 What do you like best about OhMD? OhMD is very user-friendly and we love the simplicity. You get what you get. There isn't a bunch of bells and whistles accompanied by constant upselling feautures. It's an easy to use program that gets the job done. The customer service is topnotch. The Head of Customer Success, Melanie, is not only helpful, she's responsive. The customer service we have received from OHMD is a rarity these days. Review collected by and hosted on G2.com. What do you dislike about OhMD? OhMD isn't integrated with our EMR, but this is no fault of OhMD. Review collected by and hosted on G2.com. What problems is OhMD solving and how is that benefiting you? Diffiuclty getting patients on the phone. We've been more successful reaching out via texting for rescheduling patients. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about OhMD? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about OhMD ](https://www.g2.com/products/ohmd/discussions/new) GU Guest User What is OhMD used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-ohmd-used-for) [ View all Discussions ](https://www.g2.com/products/ohmd/discuss) ## Pricing Options Pricing provided by OhMD. ### Communicate Starting at $300.00 Per Month ### Automate Starting at $500.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/ohmd/pricing) OhMD Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a50cf6a7fbac9a5de53d4b3ae91687b0/spruce-health.png "Product Avatar Image") Spruce Health 4.7/5(346) [ Compare Now ](https://www.g2.com/compare/ohmd-vs-spruce-health) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e7dea658dc087f4af29aad6ab06803b3/klara.png "Product Avatar Image") Klara 4.6/5(112) [ Compare Now ](https://www.g2.com/compare/klara-vs-ohmd) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e1214e9e1729ae67ccfc5339714b59d0/tigerconnect-clinical-collaboration-platform.png "Product Avatar Image") TigerConnect Clinical... 4.5/5(195) [ Compare Now ](https://www.g2.com/compare/ohmd-vs-tigerconnect-clinical-collaboration-platform) ##### ##### OhMD Features Platform User Authorization - HIPAA Compliant Messaging Compliant Texting - HIPAA Compliant Messaging Clinical Communication - HIPAA Compliance Operations Workflow Management Digital Intake Forms Engagement Measuring Patient-Centered Functions Online Presence Management Patient Feedback Management Patient Portal [ View More Features ](https://www.g2.com/products/ohmd/features) ## Top-Rated Alternatives [ ![Klara](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Klara") Klara 4.6/5(112) ](https://www.g2.com/products/klara/reviews) [ ![Spruce Health](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Spruce Health") Spruce Health 4.7/5(346) ](https://www.g2.com/products/spruce-health/reviews) [ ![Weave](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Weave") Weave 4.6/5(433) ](https://www.g2.com/products/weave-weave/reviews) [ View All Alternatives ](https://www.g2.com/products/ohmd/competitors/alternatives) ##### Categories on G2 [Patient Engagement](https://www.g2.com/categories/patient-engagement)[HIPAA Compliant Messaging](https://www.g2.com/categories/hipaa-compliant-messaging)[Telemedicine](https://www.g2.com/categories/telemedicine) [Patient Engagement](https://www.g2.com/categories/patient-engagement)[HIPAA Compliant Messaging](https://www.g2.com/categories/hipaa-compliant-messaging)[Telemedicine](https://www.g2.com/categories/telemedicine)[Patient Scheduling](https://www.g2.com/categories/patient-scheduling)[Patient Relationship Management (PRM)](https://www.g2.com/categories/patient-relationship-management-prm)[Patient Intake](https://www.g2.com/categories/patient-intake) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What is the most secure MFA solution for regulated industries?](https://www.g2.com/discussions/what-is-the-most-secure-mfa-solution-for-regulated-industries)[What is the best all-around 3D modeling and rendering package for a freelancer who needs a single tool for client work rather than assembling a separate pipeline?](https://www.g2.com/discussions/what-is-the-best-all-around-3d-modeling-and-rendering-package-for-a-freelancer-who-needs-a-single-tool-for-client-work-rather-than-assembling-a-separate-pipeline)[What are the best education finance software platforms for higher education institutions needing all-in-one billing and student account management?](https://www.g2.com/discussions/what-are-the-best-education-finance-software-platforms-for-higher-education-institutions-needing-all-in-one-billing-and-student-account-management) [Best tools for tracking event attendee data](https://www.g2.com/discussions/best-tools-for-tracking-event-attendee-data)[Which handwritten notes platforms have strong reliability records based on reviews from education and professional services teams?](https://www.g2.com/discussions/which-handwritten-notes-platforms-have-strong-reliability-records-based-on-reviews-from-education-and-professional-services-teams)[Pros and Cons Details](https://www.g2.com/products/ohmd/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)