KH
keira h.
Business partner of the seller or seller's competitor, not included in G2 scores.
"esay and fast"
5/5
What do you like best about OFX?

OFX is easy and fast to use, and the transfer process is straightforward. Review collected by and hosted on G2.com.

What do you dislike about OFX?

The exchange rate could be more competitive, and transfer updates could be clearer. Review collected by and hosted on G2.com.

Response from Michelle Crossland of OFX
Edit edit

Thank you for taking the time to share your feedback!

We're delighted to hear that you find OFX easy and fast to use, and that we're helping simplify your international payments to overseas suppliers.

We also appreciate your comments about exchange rates and transfer updates. Customer feedback like yours is invaluable as we continue to improve our service and overall experience.

The OFX Team

AN
Verified User in Legal Services
"Been using OFX since they were OzForex and it's great."
4.5/5
What do you like best about OFX?

The simplest and most convenient way to send money overseas. Review collected by and hosted on G2.com.

What do you dislike about OFX?

None - tried various other forex providers and none compare with OFX. Review collected by and hosted on G2.com.

Response from Michelle Crossland of OFX
Edit edit

Thank you for your wonderful feedback and for being with OFX since the OzForex days. We're thrilled to hear that you've continued to find our platform the simplest and most convenient way to send money internationally.

It's especially rewarding to know that we're helping make your international invoice payments straightforward while providing competitive exchange rates. Long-term customers like you are incredibly important to us, and we're grateful for your continued trust and support.

Thank you again for sharing your experience and for choosing OFX.

The OFX Team

AN
Verified User in Recreational Facilities and Services
"It is so easy to use for my requirements and only takes minutes to complete a ransaction"
5/5
What do you like best about OFX?

The ease of use is most helpful and the upside is there are no fees involved Review collected by and hosted on G2.com.

What do you dislike about OFX?

I haven't come across any negatives in my use of OFX Review collected by and hosted on G2.com.

AN
Verified User in Import and Export
"Staff are very helpful, the new platform is not easy to use"
4/5
What do you like best about OFX?

Staff are always very helpful and responsive Review collected by and hosted on G2.com.

What do you dislike about OFX?

New platform is not easy to use and i find it very confusing Review collected by and hosted on G2.com.

Response from Michelle Crossland of OFX
Edit edit

Thank you for your thoughtful feedback. We're delighted to hear that our team has been helpful, responsive, and able to support your foreign currency and international payment needs.

We also appreciate your honest comments about the new platform. We understand that adapting to a new experience can be challenging, and your feedback is invaluable as we continue to improve its usability. If there's anything specific you find confusing, we'd love to hear more so we can continue making the platform more intuitive.

Thank you again for taking the time to share your experience and for choosing OFX.

The OFX Team

CD
CINDY D.
FINANCE
Small-Business (50 or fewer emp.)
"Outstanding Support from Frank Leach"
5/5
What do you like best about OFX?

Customer service: Frank Leach was highly supportive when we experienced technical issues with our account Review collected by and hosted on G2.com.

What do you dislike about OFX?

Verifications steps took a long time to be completed Review collected by and hosted on G2.com.

Response from Michelle Hsu of OFX
Edit edit

We're thrilled to hear that Frank provided outstanding support when you experienced technical issues. We apologize for any inconvenience caused by the verification process taking longer than expected. We're constantly working to improve our processes to better serve our customers.

AN
Verified User in Retail
"Easy to use, reliable, fair FX rates"
5/5
What do you like best about OFX?

The ability to complete transactional banking and fx transfers within one platform Review collected by and hosted on G2.com.

What do you dislike about OFX?

It would be helpful to have a card linked to a USD account, as I have a lot of foreign software subscriptions but bank account direct debit is not an option, so there is still a conversion fee involved Review collected by and hosted on G2.com.

Response from Michelle Crossland of OFX
Edit edit

Thanks so much for the feedback — we really appreciate it.

We’re glad to hear OFX has been easy to use and reliable, and that having transactional banking and FX transfers in one platform is delivering value for you.

We also appreciate your suggestion about having a card linked to a USD account. That’s helpful feedback, especially for customers managing foreign software subscriptions, and we understand how the current setup can still result in conversion fees in some cases.

It’s great to hear OFX is helping reduce FX fees compared with traditional banks while making day-to-day transactions simpler.

Thanks again for taking the time to share your experience. The OFX Team

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Simple, Frictionless Broker with Great Rates and Responsive Support"
5/5
What do you like best about OFX?

Simple to use, good rates compared to other brokers we have tested against in the past. Always available via phone and email etc Review collected by and hosted on G2.com.

What do you dislike about OFX?

No problems with it at all, have used for years as a result of it just being frictionless and great rates Review collected by and hosted on G2.com.

Response from Michelle Hsu of OFX
Edit edit

We're thrilled to hear that you find our platform simple to use and that you appreciate our competitive rates. Thank you for your continued support!

Tabitha P.
TP
Tabitha P.
"low/no fees, transparent exchange rates, fairly easy to use, good for many currencies."
4.5/5
What do you like best about OFX?

quick turn around on payments, no fees, fairly easy to use Review collected by and hosted on G2.com.

What do you dislike about OFX?

Payments can be difficult to find sometimes requiring follow up, even when the have been sent correctly. Review collected by and hosted on G2.com.

Response from Michelle Crossland of OFX
Edit edit

Thank you for taking the time to share your feedback! We're so pleased to hear that you've found OFX easy to use and that our transparent exchange rates, quick payment turnaround, and low-fee structure are helping you support clients around the world.

We also appreciate your comments about payment tracking. Your feedback is valuable, and we'll share it with our team as we continue to enhance the payment experience and make tracking even more seamless.

It's great to know OFX is helping your business receive payments globally and expand your reach. Thank you for choosing OFX—we look forward to continuing to support your international payment needs.

The OFX Team

NT
nee t.
"Fast, Easy and Hassle Free"
5/5
What do you like best about OFX?

It's so easy to use and the support is on point. Friendly and helpful and always available. Review collected by and hosted on G2.com.

What do you dislike about OFX?

Nothing at all. I've never had an issue. Review collected by and hosted on G2.com.

Response from Michelle Crossland of OFX
Edit edit

Thank you for your wonderful review!

We're so pleased to hear that you've found our platform easy to use and that our support team has been friendly, helpful, and available whenever you've needed assistance. It's also great to know that OFX is helping you save money on fees and providing a convenient alternative to using your credit card for international payments.

We truly appreciate your feedback and your continued trust in OFX.

The OFX Team

AN
Verified User in Building Materials
"Easy to use"
4/5
What do you like best about OFX?

Easy to use.

When I needed help, staff were very helpful. Review collected by and hosted on G2.com.

What do you dislike about OFX?

I have not has a bad experience with OFX.

Hence, nothing to dislike. Review collected by and hosted on G2.com.

Response from Michelle Crossland of OFX
Edit edit

Thank you for your kind review!

We're delighted to hear that you find OFX easy to use and that our team was able to provide helpful support when you needed it.

It's also great to know we're helping you transfer funds quickly and that your experience has been a positive one. We really appreciate your feedback and thank you for choosing OFX!

The OFX Team