Contact sheet that roll into the scheduler and the document manager Review collected by and hosted on G2.com.
Creating a Deposit. way to slow of a process. After 11 years - the script is just to slow Review collected by and hosted on G2.com.
Setup and maintenance are seamless. It integrates so well with Lacerte Review collected by and hosted on G2.com.
Occasionally, there are glitches that may require Office Tools tech support to fix Review collected by and hosted on G2.com.
I love all the functions Office Tools provides Review collected by and hosted on G2.com.
One thing in particular, we used to be able to help people with a new temp password for the Portal. We can't do that any longer Review collected by and hosted on G2.com.
can see time, projects and docs all in one tool Review collected by and hosted on G2.com.
document categories aren't detailed enough - eg. if an email stored in documents has an attachment it isn't visible Review collected by and hosted on G2.com.
I like that you have all of the client information in one program, including their documents Review collected by and hosted on G2.com.
Sometimes it is quite slow, but honestly I think thats more to do with the computer Review collected by and hosted on G2.com.
OfficeTools is an inflexible and antiquated software that does many things poorly and few things well. Review collected by and hosted on G2.com.
Abysmal customer service with account reps refusing to return calls or email. Bait and switch sales tactics. Predatory licensing. Review collected by and hosted on G2.com.
Hi there,
We are so sorry that you have had a bad experience! We are more than happy to escalate your issue to the client services leadership team, directly. Since we cannot reach out to you, please contact the team here at your convenience: csleadershipteam@abacusnext.com.
We'd really like to make it right and get your firm set up properly!
Thank you,
The AbacusNext Team
Project tracking And allowing for passing work between staff Review collected by and hosted on G2.com.
Billing and progress billing leaves a lot to be desired. Review collected by and hosted on G2.com.
The scheduling aspect is easy to use and works wells among all users. It’s fluid and wonderful. Review collected by and hosted on G2.com.
There is a big disconnect with stored documents when married clients get divorced. Review collected by and hosted on G2.com.
The project management and database layout Review collected by and hosted on G2.com.
The limitations on integrated with various third-party applications Review collected by and hosted on G2.com.
the integration between the modules work well Review collected by and hosted on G2.com.
Some of the Reports are not good for our firm Review collected by and hosted on G2.com.