Verified User in Real Estate
AR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Wish I had done it sooner!"
4.5/5
What do you like best about OfficeRnD Flex?

Onboarding was really straight forward (if you are given to understanding how basic IT works) and the support I got during the process of setting up the was fantastic. I am still a relatively new user of the software but very pleased so far. Review collected by and hosted on G2.com.

What do you dislike about OfficeRnD Flex?

It takes a bit of time to understand how work with the system , and this is not just an OfficeRnD issue. Learning takes time, and most of us don't have time. If you are super stressed out already it will be tough, but then everything would be, wouldn't it? Review collected by and hosted on G2.com.

Thomas O.
TO
Thomas O.
President
Small-Business (50 or fewer emp.)
"Exceptional Service."
5/5
What do you like best about OfficeRnD Flex?

The functionality is versatile and much more intuitive than the previous platform we switched from. The video tutorials are amazing. Great onboarding process and videos for pretty much anything you can think of for learning. Review collected by and hosted on G2.com.

What do you dislike about OfficeRnD Flex?

We have not run into any issues that aren't quickly resolved (primarily simple learning curve items from our side where we missed a step in setup). Review collected by and hosted on G2.com.

Verified User in Executive Office
AE
Verified User in Executive Office
Small-Business (50 or fewer emp.)
"Great Co-working Software"
5/5
What do you like best about OfficeRnD Flex?

I enjoy the fact that everything on the software is very intuitive and user-friendly. It is not complicated to understand how the system works and how to create additional and custom settings. Everything that we have needed to set up to date was an easy task and the support is great. We used Nexudus prior to Office RnD, but this is definitely the best software I have set up. Review collected by and hosted on G2.com.

What do you dislike about OfficeRnD Flex?

One of the downsides of Office RnD is the fact that you cannot call in to a client support number unless you are paying additional costs for an onboarding specialist. We paid for the service for a while and we had great support, but it is a significant cost difference if you would like upgraded support. Nonetheless, the chat support is usually very quick and getting back to you. Review collected by and hosted on G2.com.

JW
Joshua W.
Head of Sales
Small-Business (50 or fewer emp.)
"Very feature rich!"
5/5
What do you like best about OfficeRnD Flex?

The member portal along with the iOS app is an excellent element of ORND. Also the UX is pretty self explanatory and gives us a strong level of control of reporting and config settings. Review collected by and hosted on G2.com.

What do you dislike about OfficeRnD Flex?

Some parts of the contract creation process are a bit tricky and can be easy to accidentally add additional costs to a contract. That process I feel could be streamlined a little more but it's still good once I fully learnt how to use it. Review collected by and hosted on G2.com.

Verified User in Commercial Real Estate
AC
Verified User in Commercial Real Estate
Small-Business (50 or fewer emp.)
"A Complete, Flexible, User-friendly Web App with a Personal Touch"
5/5
What do you like best about OfficeRnD Flex?

Our space is not your typical co-working space, so we needed something flexible to meet our needs. OfficRND fit the bill. But then it gets better. Their customer service is top-notch. They made the complex simple and took the stress out of implementing a new system into our space. So when it came time to go live and bring our members onto the platform, things went smoothly. When we did our first billing, it went without a hitch. The integration with Stripe is easy to set up and works like a charm. The integration with Xero.com makes our bookkeeping so much easier. Review collected by and hosted on G2.com.

What do you dislike about OfficeRnD Flex?

Every now and then the system is a little buggy. But nothing major. Review collected by and hosted on G2.com.

Verified User in Executive Office
AE
Verified User in Executive Office
Small-Business (50 or fewer emp.)
"The most patient onboarding team ever!"
5/5
What do you like best about OfficeRnD Flex?

It's super easy to use, and you get to customize it for your own business needs! Review collected by and hosted on G2.com.

What do you dislike about OfficeRnD Flex?

Nothing so far! It's been great. The team is fantastic! Review collected by and hosted on G2.com.

Sofia M.
SM
Sofia M.
Community Manager
Small-Business (50 or fewer emp.)
"Not likely because we haven't been able to use Office RnD as it's intended to be used."
0/5
What do you like best about OfficeRnD Flex?

At this stage, the best feature is the video rooms. Review collected by and hosted on G2.com.

What do you dislike about OfficeRnD Flex?

Unfortunately, it is not the virtual membership community management platform we need right now. We've had to outsource a platform that can host the community we hope to create online while we wait until it's safe to open our co-working space. Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment
AB
Verified User in Business Supplies and Equipment
Small-Business (50 or fewer emp.)
"Great platform and support"
5/5
What do you like best about OfficeRnD Flex?

Office RnD has made setting up my space easy! They walked me through the whole process with amazing 1:1 support and tutorial videos Review collected by and hosted on G2.com.

What do you dislike about OfficeRnD Flex?

At first the platform can be daunting, it can do so much Review collected by and hosted on G2.com.

MF
Mathew F.
Small-Business (50 or fewer emp.)
"Flex @ Market Lane - ORND"
5/5
What do you like best about OfficeRnD Flex?

Interaction with the Dev team and willingness to modify things with you to suit your use case. Review collected by and hosted on G2.com.

What do you dislike about OfficeRnD Flex?

Some parts require direct input from ORND to modify or add. Review collected by and hosted on G2.com.

Nabil E.
NE
Nabil E.
Manager of Business Development and Sales
Mid-Market (51-1000 emp.)
"They're always availble to answer any questions and their help section on their webpage has it all"
5/5
What do you like best about OfficeRnD Flex?

The application and the user friendly interface Review collected by and hosted on G2.com.

What do you dislike about OfficeRnD Flex?

Nothing really, perhaps just wished they'd be in my timezone (Toronto EST). Review collected by and hosted on G2.com.