Siobhan C.
SC
Siobhan C.
Operations Manager
Small-Business (50 or fewer emp.)
"Easy to use and has regular useful updates which is great"
4/5
What do you like best about OfficeRnD Flex?

The intergrations are great, it makes billing really easy and training new staff to use the system is pretty easy. Bookings and the calndar are really good for members and non members. Most of all, I like that things are constantly evolving, getting regular updates about changes has been really usful. Review collected by and hosted on G2.com.

What do you dislike about OfficeRnD Flex?

Recently I had an issue with the hubspot intergration but this was actually updated which was great. The issue I have at the moment is the reporting from anaytics. There are multiple reports which on the face of it, seem to be reproting on the same thing but in different ways. The issue is that they're all reporting slighty differnt numbers for the month and I can't figure out why and what the difference is between them. I've emailed support but I've not had a repsonse yet. The main issue I would say is having a good explination for what each report is showing specifically. Review collected by and hosted on G2.com.

Frédéric D.
FD
Frédéric D.
Président
Small-Business (50 or fewer emp.)
"Best coworking software and great service"
5/5
What do you like best about OfficeRnD Flex?

So many feature and great support. Really easy to use. Review collected by and hosted on G2.com.

What do you dislike about OfficeRnD Flex?

A little bit more expensive than our previous software. Review collected by and hosted on G2.com.

Response from Viktoriya Petrova of OfficeRnD Flex

Hi Frédéric,

Thank you for taking the time to share your feedback on G2! We truly appreciate it.

We’re thrilled to hear that OfficeRnD Flex is meeting your expectations, and your feedback really inspires us to keep refining and enhancing our product.

Thanks again for your support!

Best regards,

Viktoriya

Thom v.
TV
Thom v.
CEO
Small-Business (50 or fewer emp.)
"The software to manage your serviced office"
4.5/5
What do you like best about OfficeRnD Flex?

It is a full fledge solution to run a serviced office, from the onboarding, to billing, to managing your meetingrooms. In a later stadium we added the digital Salto locks as well, and made our meetingrooms public, so people can easily book them. The customer support is good, user friendly, but also technical enhanced, they can dive deep if needed. We use OfficeRND and the managementinformation every day, the reports are detailed and give a centre manager overview, but also building owners if needed. All integrations are great. Review collected by and hosted on G2.com.

What do you dislike about OfficeRnD Flex?

Software is nothing without implementation. Mostly if we had problems with OfficeRND, this was about 'ourselves/the organization' and we had not made clear choices. So they are a mirror so to say. To say one, the accounting software api's they offer are more 'american' focused, that could be enhanced maybe. Review collected by and hosted on G2.com.

AE
Anastasia E.
Small-Business (50 or fewer emp.)
"Excellent support at every step of the way"
5/5
What do you like best about OfficeRnD Flex?

The on-hand support where all queries are answered usually within minutes. The online booking system for Meeting Rooms has made managing our growing flex space easy, and even allows our small on-site team to handle client accounts with ease. Review collected by and hosted on G2.com.

What do you dislike about OfficeRnD Flex?

The initial set-up phase did cause some issues and took a lot longer than expected, but the team was always on hand to support us. Review collected by and hosted on G2.com.

Kim L.
KL
Kim L.
Founder and CEO
Small-Business (50 or fewer emp.)
"Office RnD is the only coworking software I ever recommend!!"
5/5
What do you like best about OfficeRnD Flex?

We love how we can handle all of our member managagement seamlessly in one platform. Office RND is very easy to use and when we do have a problem, the customer support is fantastic! Anytime I have a problem (usually I have messed something up) the support team quickly responds with a resolution. Review collected by and hosted on G2.com.

What do you dislike about OfficeRnD Flex?

I wish when an invoice is raised you would have an option to apply customer credit to that invoice. This also goes when customers are booking online, I wish they could choose to use their credit. We keep a Google Sheet of all credits that need to be applied to invoices. This is not a great way to handle customer credit! Review collected by and hosted on G2.com.

Jaime M.
JM
Jaime M.
Community Manager
Mid-Market (51-1000 emp.)
"Review for RND"
5/5
What do you like best about OfficeRnD Flex?

The scheduling system and the ability to see members and their history. Everything is kept really well organized. Review collected by and hosted on G2.com.

What do you dislike about OfficeRnD Flex?

It's a big system with lots to learn and all its capabilities. Be prepared to take some time to study the system. It does a lot, but it can be overwhelming. Review collected by and hosted on G2.com.

Dominique W.
DW
Dominique W.
Senior Manager
Small-Business (50 or fewer emp.)
"The best office management platform"
5/5
What do you like best about OfficeRnD Flex?

OfficeRnD Flex has a great UI and is very simple to use. The tools they provide make both my experience as an administrator seamless, but also my tenants' experience very convenient. Their platform integrates with many coworking softwares, like KISI and PilotoMail. Their customer support is also amazing. They are very responsive and informative. Review collected by and hosted on G2.com.

What do you dislike about OfficeRnD Flex?

I would say their mobile app is a little bit clunky and could be a bit easier to use. Review collected by and hosted on G2.com.

WS
William S.
Small-Business (50 or fewer emp.)
"Great system, makes running our business a breeze"
5/5
What do you like best about OfficeRnD Flex?

Simple easy to use systems. Alot of intergration options and the team at OfficeRnD are always on hand to support. Really appriciate the monthly check-ins too.

The whole team is able to use the part of the system relevant ot them with ease. Review collected by and hosted on G2.com.

What do you dislike about OfficeRnD Flex?

No major downsides. Moblie website verson isnt the best, likely becusse the system is such a beast (In a good way). Reporting is very visual, personally I prefer figures over graphs but it works. Review collected by and hosted on G2.com.

Dessislava  M.
M
Dessislava M.
Small-Business (50 or fewer emp.)
"I really like OfficeRnD. It makes my work a lot easier."
5/5
What do you like best about OfficeRnD Flex?

First of all, it is great for our members

For me, it's easy to book meeting rooms for external guests and to have calendar with all the bookings.

It also helps me to easily issue invoices (we all know that this is annoying).

One more thing is the analytics - really timesaving. Review collected by and hosted on G2.com.

What do you dislike about OfficeRnD Flex?

Sometimes it's kind of slow. I can't think of anything else. Review collected by and hosted on G2.com.

Verified User in Consumer Services
AC
Verified User in Consumer Services
Mid-Market (51-1000 emp.)
"Suprisingly good solution"
5/5
What do you like best about OfficeRnD Flex?

We had a small shared space location, and for our new, big project we decided to move away from our current solution. We're suprised that the more cost-effective OfficeRnd Flex proved to be the better choice.

- For "normal" users, it's possible to use it for most of the (digital) value chain (from contacts over prospects to monthly facturation).

- For us, we've implemented a whole system using the API to connected it with our parking solution. Having an extra page showing up in the app. The API documentation is really top notch.

- The ability do add custom variables is very nice.

- Implementation took a while, because we still had to make a lot of decisions. And still do, but we decided to start with some features disabled.

- Customer support is fast.

- New updates actually add quality of life improvement and usefull features. Review collected by and hosted on G2.com.

What do you dislike about OfficeRnD Flex?

- Having that many features was a bit daunting at first.

- We have a few customisation requests in the pipeline. Since OfficeRnd focuses on 1 stable version for al it's clients, customisation is not a thing (we were used to that with our previous solution). In itself, it's laudable, but for our special new project with all the big API integrations we did, waiting on those new features is hard. To be honest, the communication about this is good, so not really something to complain about.

- Because of our complex project, I've had to setup things in a non-standard way. E.g. every meeting room is so different, that I have to set up a separate pricing model. Again, largely our fault, doing a crazy project, but optimisations are possible. Review collected by and hosted on G2.com.